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Microtel Inn & Suites by Wyndham Cartersville

2.0 of 5
1348 Joe Frank Harris Parkway, Cartersville, GA 30120
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Microtel Inn & Suites by Wyndham Cartersville
Ranked #2 of 21 hotels in Cartersville
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50 reviews from our community

    Trip type
Traveler rating
    27
    13
    6
    2
    2
Date Rating
Huntsville, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2013 NEW

Love the hotel. Priced right and clean. Checking in was a little bothersome. Had to startle the desk attendant by speaking loudly and saying, "May I check in?" She seemed oblivious as she walked back and forth across the office and I stood at the front desk for about 10 mins. I wish the hotel had an exercise room; one... More

Was this review helpful? Yes 1
Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
May 17, 2013

I hate that you had trouble checking in and I will review your feedback with our team to see what we can do differently next time. We are super pleased that you find value in the hotel and find it clean. When next you are here please ask us for the key to Anytime Fitness just down the street where... More

1 review
3 of 5 stars Reviewed May 16, 2013 NEW

The hotel might be nice but they treat the employees like crap I was there the other day and the general manager was yelling at an employee in the front desk area that was beyond unprofessional and I was shocked and embarrassed I was even standing there

Was this review helpful? Yes
Cocoa, Florida, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

This hotel is very clean. The staff is unbelievably nice and courteous. My only down-side is that they are only equipped with one room that has a walk-in shower. I have trouble getting my legs into the tub since my stroke. I would recommend this hotel for traveling adults. There is no swimming pool for kids or a play area.

Was this review helpful? Yes
Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
May 10, 2013

Thanks for your feedback Linda. I'm glad we got you settled into a room that works well for you on this trip. We look forward to your next stay with us as it's always a pleasure to have you. More

Westerville
1 review
5 of 5 stars Reviewed May 2, 2013

All of the most important areas for a hotel were excellent. The only thing I would change would be a better breakfast available.

Was this review helpful? Yes

Review collected in partnership with Microtel Inn & Suites by Wyndham

Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
May 3, 2013

Thank you for your feedback and we are glad you found the hotel to meet your needs. We hope you'll come to see us again. More

Leslie, GA
2 reviews
5 of 5 stars Reviewed April 30, 2013

I have a new FAVORITE PLACE TO STAY!!! Thanks to the caring staff at check in for helping me when Microtel's own customer service rep turned his back on me!! (I only caught Laurel's name, but the two ladies on duty made me feel so welcome.) I made my online reservation around midnight the night before I was to check... More

Was this review helpful? Yes
Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
May 2, 2013

It's hard sometimes to remember that we are in the the business of hospitality and I am glad that Laurel was able to turn your nightmare into a pleasant stay by thinking more hospitality and less business. Thanks for taking the time to give us your feedback and share your experience and tips for our future guests. We hope to... More

Sylacauga
1 review
5 of 5 stars Reviewed April 22, 2013

The whole staff is very friendly and accommodating. I stay in an extended stay room, I have been there for over 6 months (4 nights per week) I wish there was a fitness room in the building

Was this review helpful? Yes

Review collected in partnership with Microtel Inn & Suites by Wyndham

Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
April 23, 2013

Thanks for the feedback Mr. G. We appreciate our "extended family" of guests that continue to trust us to make their business trips a little more "home" than "away". Since we don't have a fitness center onsite - we have entered in to an agreement with Anytime Fitness down the street. The front desk keeps a key to the gym... More

Gainesville, Georgia, Usa
1 review
4 of 5 stars Reviewed April 17, 2013

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Review collected in partnership with Microtel Inn & Suites by Wyndham

Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
April 22, 2013

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Cumming
1 review
5 of 5 stars Reviewed April 16, 2013

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Review collected in partnership with Microtel Inn & Suites by Wyndham

Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
April 22, 2013

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Milwaukee, Wisconsin, United States
1 review
2 of 5 stars Reviewed April 7, 2013

The staff was courteous and the room was clean. The good news ends there. The small room and thin walls translated to lots of noise from adjacent rooms and late arriving guests. TV noise from the next room was obnoxious and later we could actually hear snoring from the next room. The loud heating/air conditioning unit went on every ten... More

Was this review helpful? Yes
Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
April 8, 2013

Mark- I take your dissatisfaction very seriously and have sent you a private message requesting an opportunity to speak with you about your experience so I may be able to determine what we might have been able to do differently. The hotel was completely sold out this weekend and I hate we didn't have a different room to which we... More

Arlington Heights
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2013

Was this review helpful? Yes 1

Review collected in partnership with Microtel Inn & Suites by Wyndham

Stephanie W, General Manager at Microtel Inn & Suites by Wyndham Cartersville, responded to this review
April 8, 2013

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Additional Information about Microtel Inn & Suites by Wyndham Cartersville

Also Known As:
Microtel Inn And Suites Cartersville Hotel Cartersville
Microtel Inn And Suites Cartersville Hotel
Address: 1348 Joe Frank Harris Parkway, Cartersville, GA 30120
Phone Number:
Region: United States > Georgia > Cartersville
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Cartersville
#2 Family Hotels in Cartersville
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The property showcases the brands new streamlined design Cappuccino Scheme style with a sleek and contemporary room design. All rooms also feature the signature Dream Well bedding and 32 inch flat panel television. Also we now offer executive suites. Whether traveling for business or pleasure, our hotel offers the latest in technology services to make your stay enjoyable. Take advantage of our complimentary high-speed wireless and wired Internet access in every room as well as free local and long distance phone calls anywhere in the Continental U.S. Other business services can also be arranged through our front desk.Our hotel has interior corridors and is a newly constructed building as of 2009. We are an eight time consecutive winner of the JD Power and Associates "Highest Guest Satisfaction among Economy Brand Hotels." ... more   less 
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