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Hilton Garden Inn Cartersville

Certificate of Excellence
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24 Liberty Drive, Cartersville, GA 30121
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Hilton Garden Inn Cartersville
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338 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
  • All months
    (338)
  • Mar-May only
    (94)
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    (77)
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Cartersville, United States
1 review
5 of 5 stars Reviewed yesterday NEW

my husband and I stayed for the weekend to celebrate our anniversy and was very pleased to the lenghts that Nikki went to to make our stay memorable.. Thanks for all extras: rose peddles in heart shape on bed and all over room leading to hottub, bottle of my fav. wine on ice when we arrived..

Review collected in partnership with Hilton Garden Inn

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Sandusky, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

I would like to say that the hotel staff are awesome. Michele is a great manager for this facility. Everyone I have interacted with has been courteous and efficient. I would recommend this as place to stay when visiting Cartersville, Georgia.

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Macon, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a frequent traveler and anytime I am working in the Cartersville area, I stay at the Hilton Garden Inn. The hotel staff is always friendly, courteous, and efficient. The rooms are clean and spacious. The hotel restaurant is convenient and the restaurant staff is very friendly. The hotel is located off of the main highway so traffic noise... More 

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Hilton C, General Manager at Hilton Garden Inn Cartersville, responded to this review

Thank you so much for the kind words regarding our team and hotel and taking the time to share your experience. I could not be more pleased with your comments! We understand the great amount of time you are away from your own home. That is why we care very deeply about the experiences of our guests and the level... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

In what is supposed to be the nicest hotel in town, lies the worst hotel experience of my life. There is a party just a few rooms down, people running up and down the halls, knocking on doors and children running around the lobby. Where is the desk clerk you ask. They're MIA. It is almost 1:00 am and instead... More 

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Hilton C, General Manager at Hilton Garden Inn Cartersville, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure that in the future we do a better job of providing the highest level of service.... More 

Thousand Oaks, CA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Reasonably well located for business in Rockmart area (30 minute drive). Staff should remind guests to be respectful of other guests by not making noise in the hallways, especially late at night. GUESTS SLEEPING!!!

Review collected in partnership with Hilton Garden Inn

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Villa Rica, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Awesome experience for our bridal party and wedding guests! Clean and efficient rooms, friendly staff, easy to block rooms for large parties. 2 other wedding parties were also at the hotel for the same weekend but we did not feel overcrowded.

Review collected in partnership with Hilton Garden Inn

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Southport, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Thank you so much to the staff from those at the reception desk to the ladies of housekeeping to Anthony who took care of all my wants and needs at dinner. It was so nice to be able to not have to go out for dinner since there were terrible thunderstorms during my stay. The menu had a variety of... More 

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Stockbridge
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The breakfast bar is set up as though it is complimentary. Guests do not learn that it is priced until their plate is fixed. This kind of ropes guests into paying for a breakfast that they thought was complimentary. Very sneaky! Memory foam beds are terrible. We expected more from the Hilton name and the price.

Review collected in partnership with Hilton Garden Inn

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Winder, Georgia, USA
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has a welcoming lobby and the staff were very gracious. The room was clean and well stocked. A couple of complaints did arise. There were kids running in the hall on the floor above us. The noise was amazing. So the heavy doors that shut out the sound from the hallway helped but the thumps from the ceiling... More 

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Braselton, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

During my first stay at this hotel I was stuck in the elevator, I found the adjustable beds did not work correctly, and I had to wait four hours in the lobby to have my room cleaned because the housekeeping staff overlooked my room. I will return because this is the highest rated hotel for the are. However, I hope... More 

Review collected in partnership with Hilton Garden Inn

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