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All 19 Cartersville hotels

Fairfield Inn & Suites Marriott

2.5 of 5 Hotel   |   20 Canyon Pkwy, Cartersville, GA 30121
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77%
Ranked #5 of 19 Hotels in Cartersville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
keatingclan akron, oh
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104 reviews from our community

Traveler rating
    53
    28
    15
    2
    6
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44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
akron, oh
Top Contributor
84 reviews 84 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spend one night here with others traveling on business. I travel more than most, and was very pleased with this hotel. I slept great, which is the most important thing to me. Breakfast was also better than average (the eggs tasted like eggs!) and staff was very good. The hotel was also 2 for 2 on my pet peeves.... More

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Atlanta, Georgia
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in town for two nights for a business trip. We were allowed an early check in with no issues. The room was very clean with a king bed. It had a microwave and a mini fridge. The bathroom was very large for a hotel bathroom. Everything worked as it was supposed to except for my hairdryer. I only... More

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Louisiana
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I arrived after a long day of driving, to be told the hotel had been hit by lightening and was experiencing problems with the AC in some of the rooms. I was happy to settle into a clean, cool room. For the two nights that we stayed here, we enjoyed the indoor pool and morning breakfast. It was a joy... More

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1 review
4 of 5 stars Reviewed July 29, 2014

I disagree with some of the other reviews. The facility is nice, clean, and conveniently located near restaurants just 1/2 mile down the road, at the entrance of the hotel there is a McDonald's and a Subway, which is a plus for teenage boys. I was there for five nights attending a baseball tournament which was 5 miles down the... More

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Chattanooga, Tennessee
Top Contributor
161 reviews 161 reviews
18 hotel reviews
111 helpful votes 111 helpful votes
1 of 5 stars Reviewed July 24, 2014

You can check my other reviews to see that I normally give very positive hotel reviews. I am not impossible to please, but this was probably the worst hotel experience we have had in a LONG time. My mother and I were going to stay here for 2 nights a Tues and Wed in July with my 7 year old... More

Was this review helpful? Yes 3
Debra J, General Manager at Fairfield Inn & Suites Marriott, responded to this review

Thank you for taking the time to share your experience at the Fairfield Inn & Suites Cartersville. Please accept our sincere apologies for the inconvenience you may have experienced. At our Fairfield Inn & Suites, we take great pride in ensuring our guest’s satisfaction. Unfortunately, for this guest, we did not meet their expectations. Before any alarm testing is done,... More

SW GA
Top Contributor
67 reviews 67 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed June 29, 2014

My family and I stayed here for a family reunion. We normally stay at the hampton Inn, but it's being remodeled. My wife went to check in and they wouldn't let her because her name was not on the credit card, even though I was in the car full of kids. My wife was rather smartly told that's our policy.... More

Was this review helpful? Yes 1
Debra J, Owner at Fairfield Inn & Suites Marriott, responded to this review

The management and staff at the Fairfield Inns & Suites in Cartersville, GA endeavors to exceed each guests expectations on every visit. Unfortunately for this guest, we fell short in exceeding those expectations. As a matter of financial security, all guests checking in are required to be identified as the individual presenting a credit or debit card as a manner... More

Stockholm, New Jersey
1 review
5 of 5 stars Reviewed June 28, 2014

Room was very comfortable and common areas clean and well maintained. The staff was outstanding. Very friendly and very helpful. We will definitely stay here when we are in Cartersville or the Atlanta area. Thanks for making a very hectic weekend less stressful!

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Monthey, Switzerland
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed at this location for 7 nights last week. Hotel is very clean, with indoor pool and of course, free breakfast, free internet and free parking. We was in an "Executive room" with a small couch and sofa on the 4th floor. Room was clean and big enough. We wasn't far from the elevator but didn't ear anything during... More

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Helena, Montana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

The staff is so friendly and helpful. I showed up without a reservation during the regional gymnastics championships which made every hotel full during this time. No reservation due to a screwup by Hotels.com and Hampton Inn but the Fairfield staff went out of their way to make sure I got a room and didn't have to move. The beds... More

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Traverse City, Michigan
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 7, 2014

I paid in advance with an online third party. When I checked in, instead of taking my credit card # as a secure form against charges, they automatically charged $20 to my card. They said they would credit me in 5-7 days. Well, if you travel a lot, keeping track of these charges being credited back is too much to... More

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Debra J, General Manager at Fairfield Inn & Suites Marriott, responded to this review

I truly understand your frustration will our policy inregards to incidential charges on a pre paid reservation or paid reservation. It is a policy that most hotels follow and one that we can not change. Unfortunely the five to seven business days is the allotted time that the banks gives to release the funds back into your account. This happens... More

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Additional Information about Fairfield Inn & Suites Marriott

Address: 20 Canyon Pkwy, Cartersville, GA 30121
Location: United States > Georgia > Cartersville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Marriott 2.5*
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Also Known As:
Fairfield Inn & Suites Marriott Hotel Cartersville
Fairfield Inn And Suites Marriott
Fairfield Inn Cartersville

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