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Fairfield Inn & Suites Marriott

Certificate of Excellence
2.5 of 5
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20 Canyon Pkwy, Cartersville, GA 30121
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Ranked #5 of 18 Hotels in Cartersville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Pamela S Brighton, Michigan
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117 reviews from our community

Traveler rating
    56
    35
    16
    4
    6
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50
24
4
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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La Grange Park, Illinois
2 reviews
2 of 5 stars Reviewed 2 weeks ago

From outside, appears nice. Wouldn't stay here again. We had what they called the "suite" with two beds plus pull out couch. Pull out couch was bad, even by pull out couch standards. Room beat up, ripped upholstry, bad smelling carpet freshner that was over powering and broken pieces from furniture. What hotel can't provide an extra blanket when requested?... More 

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Debra J, General Manager at Fairfield Inn & Suites Marriott, responded to this review

We are very sorry that we did not meet your expectations during your recent visit with us. In fact we failed ourselves as well. We are eargly anticipating our seven year renovation at the end of the year. At that time most of our case goods and decor will be new or like new. We are also planning to provide... More 

Brighton, Michigan
Top Contributor
233 reviews 233 reviews
43 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I spent the night at this hotel on April 4, 2015. This hotel is about 30 minutes north of Atlanta and about 1/4 mile from I-75. About another 1/2 mile from the hotel is a shopping area and a good selection of restaurants. We had reserved our room on our smartphone and it was ready when we... More 

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Debra J, General Manager at Fairfield Inn & Suites Marriott, responded to this review

Thank you so much for choosing the Fairfield Inn & Suites in Cartersville. We appreciate your business and we hope to see you again in the near future. We were having a slight problem with the spa but that is being taken care of and should be working the next time you are in our area. Again, thank yuou for... More 

Knoxville, Tennessee
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2015

This was our 3rd stay; the first being during Atlanta's Snowmagedon in January of 2014. Then and our 2nd stay about a month later were both excellent. We were travelling for business and this facility met every need we had, exceptionally. The most reason visit was Valentines Weekend with my family. We had an awesome stay. All Beds and bedding... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 28, 2015

We stopped at Fairfield Inn because of previous positive experiences. We even were willing to drive a little farther for it. Our bad. The hot tub was cold water and the jets were broken. The beds were AWFUL - old and saggy. The room was 80 degrees. The wall thermostat didn't control the old fashioned wall unit and so we... More 

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Debra J, General Manager at Fairfield Inn & Suites Marriott, responded to this review

I would like to take this opportunity to apologies for the inconvenience that you experienced during your stay at the Fairfield Inn & Suites in Cartersville. I can imagine how you must have felt when you arrived and your expectation were not met. But since I do not have your room number or name to check to into your issues,... More 

Long Island, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 21, 2015

We stayed for 2 nights while visiting family and the hotel room was very clean and the bed was so comfortable. The free breakfast was perfect. I had one little issue with the heat in my room, but maintenance was up in minutes and had it working. There are a ton of restaurants and shopping centers all along Route 113.... More 

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Gainesville, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 27, 2014

We stayed at this hotel for a high school sporting event. We were very happy the hotel was new and room clean when we arrived. It was just about 2 miles from many restaurants and shopping downtown Cartersville. Very easy to find - just off the highway. We thought rooms were clean and beds comfortable. Would definitely stay here again.... More 

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Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Good location on our trip back north, got us through Atlanta to avoid traffic the next morning. Nice hotel, friendly staff, clean, very comfortable beds. Short ride to restaurants and shopping. Full the night we stayed but still very quiet.

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 29, 2014

It was a very clean room. The front desk was very nice and helpful. I love Fairfields beds and pillows they are very comfy and sleep so good. The location was very close to a lot of shopping centers and restaurants. The room had no refrigerator or microwave but does have a coffeemaker. If I am ever in this area... More 

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Cleveland, Ohio
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 12, 2014

This hotel is a newer Fairfield inn and is very clean and nice. The staff is helpful. As some of the Fairfield inn chain ages this one stands out as a newer cleaner and friendlier version of this brand. When compared to the hilton garden inn (nearest competitor) it is not quite a nice -but you get breakfast and wifi... More 

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north america
Contributor
14 reviews 14 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 4, 2014

The front desk staff was outstanding to assist in helping with all questions and issues, they did a great job. Overall stay was fine, no major issues in the room. The pool was dirty and I was unable to use, not sure why it was in this condition. The breakfast was decent, I usually stay at Holiday Inn Express and... More 

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