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All 7 Carrollton hotels

Holiday Inn Express Carrollton

104 S. Cottage Hill Rd., Carrollton, GA 30117
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Holiday Inn Express Carrollton
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Ranked #4 of 7 hotels in Carrollton
A recent review
3 of 5 stars reviewed 2 weeks ago
OneSouthernGent
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  • Reviews (31)
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31 people have reviewed this hotel

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Traveler rating
    8
    5
    10
    3
    5
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12
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a basic hotel. It is a little dated with room ac units that sound like a jet engine. The bed was clean and comfortable, and the bathroom was clean. The ceiling light in the hall did not work. Also the the door that leads from the stairway to outside would not shut. You had to have a key... More

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Benton
Top Contributor
107 reviews 107 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for three nights while visiting my Mother who is residing there. The Holiday Inn Express was clean and comfortable for our stay. The breakfast each day was adequate. Muffins and Cream Cheese Danish were good. Only had bacon on one morning.

Was this review helpful? Yes
925ashleym, Manager at Holiday Inn Express Carrollton, responded to this review

Thank you so much for taking the time to complete the review of our hotel. I am so happy that we could meet your expectations. We do rotate all the meat out so that every guest is satisfied you are more than welcome to put in a request for something special we do try to meet all the needs of... More

Decatur, Alabama
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

Read the reviews, some good, some not so good. Decided to give it a try because of knowing someone who had stayed and found it to be more that satisfactory. Our room was clean, the staff couldn't have been nicer, or more accommodating. Gave 4 stars because the room did have a bit of a musty smell. Used Fabreze and... More

Was this review helpful? Yes 1
925ashleym, Manager at Holiday Inn Express Carrollton, responded to this review

I am so happy that we surpassed your expectations. Reviews can make you change your mind and I am so happy that you took the time to join us and we could change yours. More

midway, ga
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 21, 2014

Our group of four fire fighters played in all the golf events for the Georgia Police and Fire Games hosted by this hotel. The rooms were comfortable and the staff at the front desk was extremely friendly and helpful at every request. The breakfast room staff, Kimberly and Maria, were outstanding in attention to every detail and made us feel... More

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925ashleym, Manager at Holiday Inn Express Carrollton, responded to this review

Thank you so much for taking the time to give us a great review!! We truly enjoy the Police and Fire Games every year and do hope that you continue to return here! We are excited every year waiting on your group to show up! Thank you guys for making us feel safe and sharing your fun with our hotel... More

NEPONSET
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed April 11, 2014

I had a room in the front on the second floor and it was like there was no outside wall.Between the road noise and the semi's backing in to unload at the Kroger across the street you needed to try to fall asleep while the a/c was running.The walls were thin too,not hard to keep up on the person in... More

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925ashleym, Manager at Holiday Inn Express Carrollton, responded to this review

I want to thank you for taking the time to do a review. We would like to apologize for the noises that you heard. We are the only hotel in Carrollton with a block construction this is the first time in the 18 years that this hotel that we had any problem with noise and we do sincerely apologize for... More

Nashua NH
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2014

I stayed in the Holiday Inn Express Carrollton GA this past week for work in room 211. First, the staff at the front desk was nice, but I will say presentation was not "professional". I will say they were helpful and kind, but not really as professional as I'd say I've seen in other Holiday Inn hotels. I was pleased... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Carrollton, responded to this review

Dear C N, Thank you for taking the time to post a review of our property. It is nice to know that you noticed the cleanliness of the room. On the other hand, I am very sorry to hear about the troubles you encountered over the smoky and stale smell. Your comments are being shared with the hotel management and... More

Bluffton, South Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2014

One of the very few "good establishments" left in this industry. My word choice may date me, however those two words (good establishment) are exactly what come to mind when describing this hotel. And I honestly can't remember the last time I felt thus inclined about any business. The hotel is clean, well-maintained and more than adequate to accommodate your... More

Was this review helpful? Yes 1
925ashleym, Manager at Holiday Inn Express Carrollton, responded to this review

Thank you so much for taking the time to give us a very nice review! We do pride ourselves on working hard to please every guest when you are the guest in front of us you are the only guest in the hotel. We do enjoy each guest and taking care of all of the needs that we can accomdate. More

Independence, Missouri
Top Contributor
93 reviews 93 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed September 2, 2013

Signs at this Holiday Inn Express at two non-main entrances state “For Your Protection This Door Is Locked At All Times”. Not true. Both the door mostly on the East side of the facility and the door on the South side of the facility facing the Hampton hotel do NOT lock. Therefore, at any time of the day or night... More

Was this review helpful? Yes 1
925ashleym, Front Office Manager at Holiday Inn Express Carrollton, responded to this review

While it is very difficult to read an email that outlines your experience, I do appreciate the feedback, and we need to hear how the actual stay was experienced. I also appreciate that you had enough care and concern to bring the issues to our attention and I apologize we did not take the opportunity to resolve the issue immediately... More

knoxville, tn
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 13, 2013

We had to stay here for one night while visiting family in the area. The front desk staff were very friendly. The breakfast was good and the person tending the buffet was very nice. But that's where the positives end. The hotel is old and in need of repairs. There were holes with poor repair work on the walls in... More

Was this review helpful? Yes 2
925ashleym, Manager at Holiday Inn Express Carrollton, responded to this review

I am sorry about you recent stay at our hotel. Se are renovating our rooms so these type of things do not happen in the future. We hope that you will stop by and give us another try someday! More

Seminole, Florida
Top Contributor
66 reviews 66 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 13, 2013 via mobile

I made a reservation over the phone when in route to Carrollton. I had business there or I would have kept going. Rooms where average. Breakfast normal for holiday inn express. But, my issue was when I called I specifically asked if the had laundry facility on the property. I canceled my reservation at the Hampton next door just because... More

Was this review helpful? Yes 2
925ashleym, Manager at Holiday Inn Express Carrollton, responded to this review

I'm sorry about the miscommunication. I hope the rest of your stay was great. More

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Additional Information about Holiday Inn Express Carrollton

Address: 104 S. Cottage Hill Rd., Carrollton, GA 30117
Phone Number:
Location: United States > Georgia > Carrollton
Price Range (Based on Average Rates): $
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Also Known As:
Holiday Inn Express Carrollton Hotel Carrollton
Holiday Inn Carrollton
Carrollton Holiday Inn

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Official Description (provided by the hotel)
The Holiday Inn Express Hotel of Carrollton, Georgia is conveniently located in the heart of Carrollton, GA at the crossroads of Hwy 166 and Hwy 27. high-speed wireless Internet access, microwaves and refrigerators in every room. Our meeting facilities are ideal for meetings, training sessions and banquets for up to 35 people. You can start your day with our signature Express Start breakfast. An outdoor pool, fitness center, meeting room, fax/copy services are available. Each room features an iron and ironing board, hair dryer, coffee maker, ergonomic chair with large work desks, phones with voice mail and wireless high-speed Internet service in each room. Additionally, we offer automated wake up service, free local phone calls, electronic locks, and interior corridors. Whether traveling for business or pleasure, let us be your host the next time you visit Carrollton. ... more   less 
Number of rooms
83

Questions & Answers

Questions? Get answers from Holiday Inn Express Carrollton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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