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BEST WESTERN Mountain Villa Inn & Suites

2.5 of 5
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705 Transit Avenue, Canton, GA 30114
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1 room 1 guest
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BEST WESTERN Mountain Villa Inn & Suites
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109 Reviews from our TripAdvisor Community

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Traveler rating
    44
    32
    13
    16
    4
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46
17
2
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (30)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (21)
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There are newer reviews for BEST WESTERN Mountain Villa Inn & Suites
See the most recent reviews
Atlanta
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 4, 2015

I spent one night in this hotel on my way to Gibbs Gardens in Ball Ground, Georgia. The hotel delivered more than just a "bed and a desk" that I was expecting. The room was fairly large and pleasantly decorated. I had both a microwave and a refrigerator. The room, as well as the rest of the hotel was spotless.... More 

Was this review helpful? Yes
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and your appreciation to our hotel amenities and services. Our staff members take their roles very seriously and try, every day, to provide that quality customer service, that our guests... More 

Perry
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 26, 2015

Hotel staff was very friendly and helpful. Room door would not lock properly and they were unable to fix it and hotel was sold out so we could not be moved. Breakfast was good a lot to choose from and the location of the hotel was great.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank you for your feedback, your comments are very important and valued. It is wonderful to hear from our valued customers and we appreciate your cooperation. My staff and I will continue to work diligently to make even better improvements to guarantee an excellent stay. Thank you again, and we look forward to seeing you on your next... More 

Lafayette, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 18, 2015

Everything was excellent in every way. I give this hotel the highest rating and would definitely recommend to anyone. The entire property was immaculate. Our stay was absolutely the best experience in every way. The front desk associate, was absolutely awesome. She made our experience the very best before we even arrived due to her helpfulness on the phone after... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time input about our property; your comments are very important and valued. It is wonderful to hear from our valued customers and we appreciate your continued patronage. My staff and I will continue to work diligently to make even better improvements to guarantee an excellent stay. Thank you again, and we look forward... More 

Riverview, United States
1 review
4 of 5 stars Reviewed May 17, 2015

The hotel provides the basics but with cleanliness and care that shows. It is certainly not fancy, but efficient. The staff was helpful and very pleasant, and answered all questions with a smile. We will be back!

Review collected in partnership with Best Western

Was this review helpful? Yes
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property; your comments are very much valued. It is wonderful to hear from our valued repeat customers and we appreciate your continued patronage. My staff and I will continue to work diligently to make our Best Western even better for our guests to guarantee an excellent... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed April 30, 2015

Best Western is always a good choice of a mid-price accommodation. They tend to be fairly consistent and the better ones are exemplified by the quality of their individual staff. This particular Best Western had better than average staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank You so much for staying with us at. Best Western Canton, GA. We value our guests and are so glad you had a wonderful stay and choose to share with everyone your experience :) Thanks Again. Ken Jayswal - GM Best Western Mountain Villa Inn and Suites, Canton, GA PhL 770-345-6800 More 

Virginia Beach, Virginia
2 reviews
4 of 5 stars Reviewed April 9, 2015

Hotel is tidy, conveniently located just off highway, many restaurants nearby. This was an impromptu visit to my daughter's college to see a play. This trip was paid in advance through a discount travel site, however after checkout, my card was charged. I contacted the manager who was very gracious and resolved this charge immediately, while I was on the... More 

Was this review helpful? Yes
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank you so much for your response! We love having you here! I am so pleased to here that your stay here and the experience was a great one. With that being said we hope here at the Best Western, Canton to see again soon! Best regards, Ken Jayswal - General Manager Best western Mountain Villa Inn and... More 

Elkmont, Alabama, USA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 22, 2015

Everything about the hotel was very nice. Coffee 24/7. Pool nice and warm and very clean. Personnel very friendly and helpful. Great stay and will continue to use this hotel when I stay in Canton. Very close to multiple restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW11200, Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank you for staying with us here at the Best Western, Canton GA! I am glad to here that we met all your needs and expectations on your stay. We love having you here and hope to see again real soon! Grateful for your Appreciation, my sincere Thanks to you. Best regards, Ken Jayswal - General Manager Best... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 20, 2015

Booked a king room ended up with two doubles in a very hot room. Changed rooms and got locked out on my 2nd night there. No front counter person in sight. I called, no answer, called the manager's cell number listed on the business card I got from the front desk, it was disconnected. After about 20-25 minutes of absolutely... More 

Was this review helpful? Yes 1
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, I would like to personally apologize for not reaching to your expectations during your stay with us. Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will continually try to do our... More 

Blue Ridge, United States
1 review
4 of 5 stars Reviewed February 25, 2015

a good, clean motel close to medical facilities which was the reason for our stay here. we have stayed three nights so far this year; we were here in January and needed to return to Canton for more tests and picked this motel again. that should be all the information needed to tell you that we'd come back again if... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property; your comments are very much valued. It is wonderful to hear from our valued repeat customers and we appreciate your continued patronage. My staff and I will continue to work diligently to make improvements to guarantee an excellent stay. Thank you again, and we look... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 4, 2015

Beds in room were doubles not queens like we were told they would be. Employee at front counter said their queens are doubles and could not help us. Mattresses were very uncomfortable and coming apart. Shower head liked to spray water out of shower and on floor no matter how you aimed it. Asking for towels May front desk seemed... More 

Was this review helpful? Yes 2
BW11200, General Manager at BEST WESTERN Mountain Villa Inn & Suites, responded to this review

Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel... More 

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