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Holiday Inn Express Hotel & Suites Byron

2.5 of 5 102 Holiday Court, Byron, GA 31008
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Holiday Inn Express Hotel & Suites Byron
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Holiday Inn Express Hotel & Suites Byron
Holiday Inn Express Hotel & Suites Byron
Holiday Inn Express Hotel & Suites Byron
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189 reviews from our community

Traveler rating
    117
    42
    18
    6
    6
See reviews for
65
29
23
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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New York
1 review
2 of 5 stars Reviewed 1 week ago

Stayed recently and although the staff was friendly the hotel itself wasn't that great. I went to use the treadmill in the fitness center and found that the ceiling panels were literally falling! I figured my safety was more important than my daily run. Hallway carpets in need of a good vacuum. Hot water temperature was dangerously hot. The price... More 

Was this review helpful? Yes
Sonia M, General Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Tabith, We are very sorry about the problems that you have had to endure at our hotel and we apologize for them; the ceiling tile issue in the fitness centre has since been rectified, nonetheless, shouldn't have been an issue in the first place. The fault lies on us and we take responsibility for it. We pride ourselves of... More 

Top Contributor
139 reviews 139 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived late in the evening. So, when we arrived in our room we didn't bother to complain about the room. We decided since we are only staying one night. The room was out dated and beds were not comfortable. The night shift was not at all friendly.

Was this review helpful? Yes
Cyndi C, Front Office Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Thank you for taking the time to give us your feedback for recent stay at our hotel. I am very sorry to hear about the experience you had. We strive to ensure all our guests have a great stay and our rooms are clean and our staff is friendly and helpful. We will work hard to improve in the areas... More 

Urbandale, Iowa
Top Contributor
57 reviews 57 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The front desk worker is very friendly and helpful! The beds were comfortable, but the floor in the bathroom was sticky. The breakfast was good. Not too many restaurants around there to select from at night. It is located close to the interstate.

Was this review helpful? Yes 1
Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Guest, Thank you for your review. We are pleased to hear that you found our staff to be friendly and enjoyed our Hot Buffet Breakfast, now with healthier choices on the menu. We are conveniently located off I-75 on Exit 136. Please accept our apologies on the issue with the bathroom floor, we will improve upon it. Thanks again... More 

wisconsin
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 14, 2015 via mobile

Ever tried to take a wake up shower without a shower curtain? Well this hotel doesn't appear to find it necessary. How about scalding hot water? Loud hallways and little fresh at the breakfast are also part of the experience. The clerk gave us 1000 Reward points and if you are a member of IHG you know that is worth... More 

Was this review helpful? Yes 1
Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Guest, Thank you for your review and feedback. We are truly sorry about your recent experience with us and thank you for bringing these issues to our attention. We will work on these areas of concern and rectify them immediately. We hope you will give us another opportunity to earn your business again and we promise to do a... More 

Cornelia, Georgia
Top Contributor
222 reviews 222 reviews
29 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed December 19, 2014

We stayed here on our return trip from Orlando. The motel is very convenient to I-75. The room was clean and quiet with comfortable beds and soft pillows. Continental breakfast with extra items such as biscuits, gravy and eggs was well served by the hostess. We will stay here again in our travels to Florida. Front desk personnel were very... More 

Was this review helpful? Yes
Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear MissDixie, Thank you very much for reviewing our property. We are pleased to hear that you enjoyed our accommodations, breakfast and friendly service from our helpful staff. It is a pleasure to have you as one of our loyal guests and we hope to welcome you back the next time you are in Byron, GA. More 

Sapulpa, Oklahoma, United States
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 5, 2014

I want to say that we have no complaints about our stay. The room was very clean, The staff very friendly and Breakfast was all we have come to expect from the express location. All of these qualities is why we tend to look for Holiday Inn Express locations while traveling.

Was this review helpful? Yes
Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Craig A, Thank you for taking the time out to review our property. We are delighted to hear that you had yet another great night here. We take great pride in ensuring clean rooms, quality service and great breakfast for our guests. We wish to welcome you back any time business or leisure brings you to Byron! More 

Rome, Georgia
2 reviews
4 of 5 stars Reviewed December 2, 2014

Holiday Inn Express in Byron is a nice hotel to stay over night when traveling through Georgia. As north Georgia residents, our son was in the state football playoffs which placed us four hours from home. After searching for other Holiday Inn Express Hotels and Suites within an hour of the football field, we choose the Holiday Inn Express in... More 

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2 reviews
5 of 5 stars Reviewed November 6, 2014

Have done extensive traveling around the United States. Clean, safe & extremely helpful staff. Especially night manager Jewell who went over & above to make our stay comfortable, typically a hard thing to do at a late check in! Breakfast has a nice variety. Close to fast food & shopping.will definitely stay here again on kur snowbird trek!

Was this review helpful? Yes
Charlotte, North Carolina
Top Contributor
115 reviews 115 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 3, 2014

Very nice new looking hotel. Staff was friendly and this place is certainly up to the standards of HIE and provided exactly what I expected. Only two issues - the parking lot is not suited for vehicles with trailers and/or large vehicles. There were several the night I was there and parking was an issue. Also, I had an end... More 

Was this review helpful? Yes
Florida
Top Contributor
144 reviews 144 reviews
101 hotel reviews
126 helpful votes 126 helpful votes
1 of 5 stars Reviewed November 2, 2014

This was an extremely disappointing stay which got off to a bad start and didn't improve along the way. As is my custom, I called the hotel in the morning to ask to be assigned a room in a quiet location away from the elevator and ice machine. The front desk clerk told me they were almost full that night... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear SilverStar092, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

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Additional Information about Holiday Inn Express Hotel & Suites Byron

Address: 102 Holiday Court, Byron, GA 31008
Phone Number:
Location: United States > Georgia > Byron
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Byron 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Hotel And Suites Byron
Holiday Inn Byron
Byron Holiday Inn

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