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Holiday Inn Express Hotel & Suites Byron

#2 of 9 Hotels in Byron
Certificate of Excellence
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102 Holiday Court, Byron, GA 31008
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Byron
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Holiday Inn Express Hotel & Suites Byron
Holiday Inn Express Hotel & Suites Byron
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212 Reviews from our TripAdvisor Community

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Traveler rating
    130
    48
    19
    6
    9
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31
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Shepparton, Victoria
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We did a one night stopover. The room was clean and spacious. Dinner was not offered at the hotel but there are various options nearby. Breakfast was included but was the usual HI Express high sugar and/or high processed food. There was laundry facilities which is a bonus.

Was this review helpful? Yes
Riverview Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

OMG....Move on! Hallways are hot and smell like smoke. Bathroom light was out, NO maintenance on duty. Shower in the dark....I guess. Pool had dead frogs in it. Sub-par holiday inn at best. This place need some management attention. Only fast food restaurants close.

Was this review helpful? Yes 1
Cyndi C, Front Office Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Please contact me... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Rooms are dingy,dirty. Mattress are old and this was after the 3rd room. breakfast area chairs were disgusting. Cant believe this was rated as high it was! would of canceled if no penalties and moved on!!!

Was this review helpful? Yes 1
Cyndi C, Front Office Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. As... More 

Lincoln, Nebraska
Level Contributor
184 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed July 26, 2015

This is the 4th time I have stayed here as it is a good stopping point on my way to Florida. This time I was in a double room on the 3rd floor. The room was clean and provided a comfortable sleep. However, I was awakened a little earlier than I wanted as I could hear the family next door... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear NebraskaTravelnut, Thank you for writing a review about your stay with us. We are pleased to know that you found our location to be good. However, we would like to apologize for being disturbed by the noise coming from the other guest's room and for falling short of your standards regarding our business center. It is also regrettable that... More 

1 review
5 of 5 stars Reviewed July 11, 2015

I was on my way traveling to TN for a few days and decided to stop in your hotel. Your Front desk clerk,Erica was very friendly and it was so easy to check in! And i was starving since i dont eat in the car so she recommended a few places to eat! I like Mexican food and she told... More 

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Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 11, 2015

The desk clerk was very friendly and helpful. Room was clean. Breakfast was very nice and offered a lot of options. No complaints about the hotel. My only advise for future travelers is to stop for dinner before the exit. We did not know the immediate area and aside from fast food and a Denny's that "looked" closed around 10:00... More 

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Lewisburg, Tennessee
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 8, 2015

Driving halfway to Orlando and needed a place to stay. The wife pick this hotel and we whipped it in!! The young man ay the front desk was nice and very helpful. The room was clean and comfortable and the bed was soft for me but just ok for the little wife. Got up from a pretty good night sleep... More 

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Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Guest, Thank you for your review. It is a delight to hear that you had a pleasant experience on your weekend trip with our clean and comfortable accommodations. Our friendly team members are always ready to provide excellent service with a smile. We appreciate your business and hope to see you soon on your next getaway. More 

1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

The front desk clerk, Rita, was very nice and informative. Rita answered all of my Dad's and my questions in relation to the hotel and restaurants nearby for dinner with a smile and professional disposition. The room was very clean and the beds and pillows were very comfortable. I would highly recommend this hotel to anyone.

Was this review helpful? Yes
Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Guest, Thank you for a great review. Rita is one of our best service staff and we are proud to have her as part of our team. Your positive feedback will encourage her to continue providing excellent service to our guests. Our entire team from front desk to housekeeping works vey hard to ensure friendly service and clean accommodations... More 

1 review
4 of 5 stars Reviewed May 26, 2015 via mobile

We came in town from miami to my God's sister graduation my other family was staying at a near by hotel we didnt want to stay there they didnt have the room we needed and we seen this hotel. We stop oh boy I am glad that we did at first the rate was kind of high. But front desk... More 

Was this review helpful? Yes
Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Guest, Thank you for taking the time to review our property. I am glad to hear that our staff was able to meet your expectations and went beyond to accommodate your needs. I will be sure to pass on the compliments to him. We offer a wide variety of Hot breakfast items such as Eggs, Bacon or Sausage, Biscuits,... More 

Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

I try to stay at holiday inn express on my travels. This trip the evening hostess Erica was so helpful. Got us an upgrade for a great price even though there was no military discount, she gave us a discount anyways. Erica is why I will keep staying at holiday inn expresses. Thanks again Erica

Was this review helpful? Yes
Sonia M, Manager at Holiday Inn Express Hotel & Suites Byron, responded to this review

Dear Mr John, Thank you for being a loyal IHG guest. I am pleased to hear that Erica was able to offer you great service and a good price on your room. We appreciate your business and thank you for choosing to stay at the Holiday Inn Express Byron, GA. More 

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