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Holiday Inn Express & Suites

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4951 Bristol Industrial Way, Buford, GA 30518 (Formerly Comfort Inn & Suites Buford)
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Holiday Inn Express & Suites
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10 Reviews from our TripAdvisor Community

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Traveler rating
    2
    5
    1
    0
    2
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5
2
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2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Newnan, Georgia
1 review
4 of 5 stars Reviewed yesterday NEW

We had very good experience with Holiday Inn during Independence weekend. The only problem that we had with their WIFI that seemed not easily recognized with our phones and tablets. Everything else was excellent.

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ATL
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ok, this was a hotel that was chosen by the head family members for our 40th Family Reunion at Lake Lanier. I thought about staying at home, but didn't want to drive an hour each day to get there ( I live near Fayetteville GA). So, my husband booked a one bedroom, 2 queen suite for us & our 4... More 

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Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

It's a shame that I have to score this review as a 1. However, I have stayed at holiday inns and I don't even understand how all of these charges happened and how it was handled. My boyfriend reserved the room and I got there before him and asked them to use my card to pay for the 2 nights.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Cynthia B, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor... More 

Louisville, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2015

My family stayed here on our way to Orlando. The staff was nice. Everything was nice & clean. The rooms were fresh & modern, the kids loved the pool & we all enjoyed the complimentary breakfast. I would definitely stay again.

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Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 28, 2015

I had the most terrible experience at this hotel they was very rude and you cannot understand what they are sayin cause they cannt speak english an they laid about money that was suppose to be credit to my account ... an the room are DIRTY AN NASTY THE TOILET IS HORRIBLE !! PLEASE RUN DO NT STAY THERE

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear charmaine w, Thank you for taking time to post a review of our property. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of... More 

Gainesville, Florida
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 27, 2015

We travel a good deal with our children's involvement in sports. Each weekend, we seem to be in a different location and at a different type hotel. Some good. Some not so good. We were very pleased with this Holiday Inn Express. The hotel was so very clean. Our king suite had a comfortable bed, nice linens and the location... More 

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Bronston, Kentucky
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 25, 2015

I love staying at these hotels I am always pleased with the service, the cleanliness of the rooms, the breakfast, there is another one in the area but I recommend this one because you get all of the same services but this one is not as expensive as the one off I985 at exit 4, and the young lady that... More 

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atlanta, ga
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 21, 2015

Came in for business trip. The rooms are clean and service has been friendly. There are many options at the Breakfast bar. My meal was good but my turkey sausage was a little tough. Overall great experience for me and would definitely stay here again if I am in the area.

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Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 8, 2014

As my wife and I were traveling from FL to TN, and we stopped in Buford, GA. We had spent some time in Buford about 2 yards ago. We decided to stop over night & we chose the Holiday Inn Express, near the Mall of Georgia. We have stayed at other Holiday Inn Express before. We really like these hotels.... More 

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Husein K, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to post a review of your most recent stay. We are glad that you appreciated our clean rooms and friendly front desk staff. We strive to offer a pleasant and fresh environment in each room, and apologize if your room had an unusual smell. We also appreciate your feedback on the price you paid... More 

Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 6, 2014

When we arrived, they were very efficient checking us in, no delays and our room was very clean. The upstairs smelled a little musty, but the room was fine. I would of rated this place excellent if it had not been for the location, it is close to Lake Lanier Islands...awesome, but it is next to a vacant parking with... More 

Was this review helpful? Yes 2
Husein K, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to share your experience and suggestions. We want our guests to feel comfortable in all areas of their stay. Your feedback regarding the parking lot and pool areas will be reviewed to make it a more comfortable experience. We are glad that our breakfast was a home run hit and that you enjoyed our... More 

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75 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (21)
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Dining (12)
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Pool/beach area (5)
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Other (11)
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