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Holiday Inn Express Hotel & Suites Buford - Mall of GA

#5 of 10 Hotels in Buford
Certificate of Excellence
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2499 Satellite Boulevard, Buford, GA 30518
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Holiday Inn Express Hotel & Suites Buford - Mall of GA
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Holiday Inn Express Hotel & Suites Buford - Mall of GA
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68 Reviews from our TripAdvisor Community

Traveler rating
    37
    16
    7
    4
    4
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17
7
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Buford - Mall of GA
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 26, 2013

Breakfast is never no time. It is always ready 1/2 hr late. Can this be fixed? I have to skip breakfast again because of this deficiency. Otherwise a great place to stay. Hope this gets handled. My company will not pay for my breakfast because they say it is free at the motel.

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Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you for taking the time about giving us a review about your recent stay with us. The Holiday Inn Express Hotel hot breakfast bar is very popular with our guest and we always ensure that the breakfast is served on time on. With the exception of a food equipment that may need adjusting to ensure that the food is... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed November 18, 2013

Quiet location and excellent customer care. If you need anything, they will take care of you. restaurants are close by as well as a Walmart, Lowes and Home Depot. I am a platinum member and stay in hotels about 4 to 5 days a week all year long. This should be the model for all other same size hotels to... More 

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Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you very much for staying with the Holiday inn Express Buford-Mall of Ga and taking the time for some positive feedback about our hotel. We strive to be the best hotel with first class service to all our guest. Many of our guest do enjoy the close proximity of restaurants and major shopping with 1.5 miles of our hotel.... More 

Atlanta USA
Level Contributor
285 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
1 of 5 stars Reviewed November 13, 2013 via mobile

I am a Platinum IHG Ambassador member so stay in a lot of Hotels. My son plays a lot of soccer so we stay at a lot of HI Express properties I find them to be either average, good or great - this one falls in the average for property but great for staff. my main complaint is the room... More 

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Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thanks for your recent stay with us. We are sorry that you could not rate us above average for a Holiday inn Express Hotel. Your Feedback means a lot to us positive and negative. We are sorry that we were not given a opportunity to fix the problem with your room carpet not being clean to your preference. Most of... More 

New York City, New York
1 review
5 of 5 stars Reviewed October 29, 2013

I came to the hotel having bad recommendations. I've heard terrible things but I want people to see this Hotel in a different way. When I got to the hotel I was greeted warmly by a receptionist. So warmly I remember her name, it was Blanca. She offered me water or cookies which I gladly accepted. Check in was basically... More 

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Hiexpbuford, General Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We really appreciate you staying with our Holiday Inn Express Hotel Mall of Ga. We believe in offering top notch from our limited service Hotel.Thanks for your positive feedback of our hotel.Hope to see you again soon More 

Lethbridge, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 29, 2013

stayed at this property for over a week and loved every minute of it. The staff was very helpfull and even pulled up some pizza menus the first night we arrived. They found us an establishment that was open and made some recomendations. Room was excellent and the housekeeping staff did a great job. Breakfast was always full and on... More 

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Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you very much for positive feedback about your recent stay with the Holiday Inn Express Mall of Ga. We are glad to hear that you liked our rooms, professional friendly staff and Cleanliness of our rooms maintained by our Houskeeping department.Most of our guest do like our location close to the interstate, Mall of Ga and fine dining options... More 

Winter Haven, Florida
1 review
5 of 5 stars Reviewed October 28, 2013

If you are planning to stay in the area of Bufford/Gainsville, Ga area, this should be you choice of location. It is located away from the traffic and snuggled in the trees..SO QUIET. Everything is clean, and when you check in, WOW! they are SOOO friendly and courteous. And wait till you see the rooms..Oh, my..As a Priority Club member,... More 

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Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We Thank you so much for staying at our Holiday inn Express Hotel-Mall of Ga and being a Loyal IHG Rewards Member. WEeappreciate your feed back as being one of the Top Holiday Inn Express Hotels that you have experienced . Being close to the mall and over 20 major restaurants to choose from makes our hotel the ideal hotel... More 

Newborn, Georgia
Level Contributor
177 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed October 26, 2013

This was a one night stay with the kids. VERY convient location to Mall of Georgia and the surrounding attractions-----right off of I-985 and I-85 connector. The hotel looks new, but has a stair case (or elevator) that you can take to the 2nd floor-----I don't see that much in newer construction. You can also tell that real estate is... More 

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Green Bay, Wisconsin
2 reviews
5 of 5 stars Reviewed October 25, 2013

This is on of the nicest and most friendly Holiday Inns that I have stayed at this year. All my needs were met and the staff was wonderfull. I was working a back shift and the hotel was also very quiet during the entire day, which allowed me to get a good days sleep.

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Atlanta
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 13, 2013

This is not the average HIE hotel which if nothing else smells fresh. This one says it has been newly renovated, but my room smelled like the carpet needed cleaning. I was afraid to walk barefoot on the carpet or bath. I did not enjoy my stay. It looked clean, but the smell was just not fresh at all. I... More 

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Hiexpbuford, Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We thank you for your feedback with your recent stay with us.We are sorry that did not have a good stay with us. Our Front Desk staff are trained to assist our guest in having a wonderful stay. We have a great location about 1.5 miles from the Mall of Ga and many restaurant chains for fine dining needs. Thanks... More 

columbia sc
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 26, 2013

A little farther from I-85 than expected but that's my fault for reading the map a little better. Typical HI-EXPRESS.. clean, quiet and friendly staff. Breakfast was on time and the usual choices. Good place to stay.

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