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Holiday Inn Express Hotel & Suites Buford - Mall of GA

2.5 of 5 2499 Satellite Boulevard, Buford, GA 30518
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Buford - Mall of GA
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Holiday Inn Express Hotel & Suites Buford - Mall of GA
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56 reviews from our community

Traveler rating
    29
    13
    6
    4
    4
See reviews for
12
7
6
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Buford - Mall of GA
See the most recent reviews
Ao Nang, Thailand
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

Service of the staff made the stay. Nice rooms, not a grandiose lobby or anything but it was a nice facility, but the winner was the staff. They were very kind, welcoming and accommodating. They have a pool and even a one hole putt putt golf.

Was this review helpful? Yes 1
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you staying at our Hotel and taking the time to give us a excellent review of your stay. Many of our guest do like our accommodations that we have to offer to our guest. We are delighted that you enjoyed your stay with. We wish you the best on your travels and look forward to have you stay with... More

Concord, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2014 via mobile

I stayed here last minute for business. It was extremely clean and the desk in the room was great for working. An added bonus was the complimentary breakfast which was impressive. The only thing negative I have to say is I was charged a $50 deposit that was suppose to be returned to my card the next day but it... More

Was this review helpful? Yes
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you for taking the time and giving a review about your recent stay at our hotel. Many of our business travellers do like our newly renovated hotel with a large desk. Our breakfast bar has been expanded this year to offer more items. extra credit card authorizations are released upon the day of checkout from the hotel and then... More

Buford
1 review
4 of 5 stars Reviewed June 12, 2014 via mobile

Hotel it's ok I travel a lot every day I am in a different hotel.. What I like here. It the from desk service. Very friendly person. Help a lot with my cuestion.. Wish I don't get in other places.. Keep good people working in the hotel.. U will get costumer camping back to your hotel..

Was this review helpful? Yes
Phoenix, Arizona
Top Contributor
236 reviews 236 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 20, 2014

I have found better hotels down the road. But this one is ok, close to the mall, stores restaurants and the lake. This one is a little down farther off the freeway. The rooms are clean, staff very nice and always treated me like I was home

Was this review helpful? Yes
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We really appreciate your feedback about your recent stay with our Hotel. Thanks for the sincere appreciation of our staff services that made you feel like home.We do have several restaurants here in walking distance . Most of our guest do like our location being quieter and only about a mile from the Mall. Thanks again for staying us . More

Newcastle, Australia
Top Contributor
51 reviews 51 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 28, 2014

I stayed at this hotel whilst visiting friends who live near by. The hotel is a fair distance from the city of Atlanta but easily accessible down the interstate which is just around the corner. If you're intending to be in the city a fair bit and don't have to be in the Buford area, I'd look at hotels closer... More

Was this review helpful? Yes 1
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thanks your recent stay with us. We are happy to hear that you found our rooms to be nice and clean.We are a smoke free hotel and guest sometimes do go out to smoke in certain designated areas .The mall of Ga is only about a mile away and we do have cabs that provide transportation there and also in... More

Carlisle,Pennsylvania
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 8, 2014

This is one of the most difficult reviews I've had to write. I generally try to accentuate the positive experiences that I've had but this was very difficult Understand that I was in town for my nephew's wedding and I'll bet most of the wedding people were there (and there may even have been a 2nd wedding at the same... More

Was this review helpful? Yes 1
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Dear txomin_51 Thank you for taking the time to make a review of your stay at our hotel. We are sorry to hear that we were not able to make your stay easier and more pleasant.We normally dont have trouble finding guest reservations. Our check in time is at 3pm and on busy days its hard to accomodate many early... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2013

I have stayed several times at this hotel. The hotel reception is always really friendly – I always get a warm welcome. The rooms are always clean, tidy and comfortable, and the hotel is peaceful. I have slept well there on every occasion. I would be happy to recommend this hotel, which is situated very conveniently for Road Atlanta.

Was this review helpful? Yes 2
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you Very much for taking the time to review your wonderful stay with us. Very nice to hear that you found our front desk staff to be welcoming and accommodating . Also glad to hear that you found your room to be clean and comfortable .We look forward to see you return to our hotel in the near future... More

Buford, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2013

I'm a priority rewards members it has it's perks i recommend signing up. I also recommend this hotel friendly staff, flat screen tv , and hot breakfast and coffee in the morning! There's also a gym that i need to use lol.

Was this review helpful? Yes 1
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We Thank you for your recent stay at our Holiday Inn Express hotel.We are also delighted to hear that you enjoyed your stay with us from our Professionally trained staff, flat screen tv and hot Breakfast. Thanks for being an IHG rewards member ,we look forward to see you again soon. More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 26, 2013

Breakfast is never no time. It is always ready 1/2 hr late. Can this be fixed? I have to skip breakfast again because of this deficiency. Otherwise a great place to stay. Hope this gets handled. My company will not pay for my breakfast because they say it is free at the motel.

Was this review helpful? Yes
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you for taking the time about giving us a review about your recent stay with us. The Holiday Inn Express Hotel hot breakfast bar is very popular with our guest and we always ensure that the breakfast is served on time on. With the exception of a food equipment that may need adjusting to ensure that the food is... More

Columbia, South Carolina
1 review
5 of 5 stars Reviewed November 18, 2013

Quiet location and excellent customer care. If you need anything, they will take care of you. restaurants are close by as well as a Walmart, Lowes and Home Depot. I am a platinum member and stay in hotels about 4 to 5 days a week all year long. This should be the model for all other same size hotels to... More

Was this review helpful? Yes
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you very much for staying with the Holiday inn Express Buford-Mall of Ga and taking the time for some positive feedback about our hotel. We strive to be the best hotel with first class service to all our guest. Many of our guest do enjoy the close proximity of restaurants and major shopping with 1.5 miles of our hotel.... More

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Additional Information about Holiday Inn Express Hotel & Suites Buford - Mall of GA

Address: 2499 Satellite Boulevard, Buford, GA 30518
Phone Number:
Location: United States > Georgia > Buford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Buford - Mall of GA 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Hotel And Suites Buford - Mall Of Ga
Holiday Inn Buford
Buford Holiday Inn
Holiday Inn Express Buford

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