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Holiday Inn Express Hotel & Suites Buford - Mall of GA

2.5 of 5 2499 Satellite Boulevard, Buford, GA 30518
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Holiday Inn Express Hotel & Suites Buford - Mall of GA
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Holiday Inn Express Hotel & Suites Buford - Mall of GA
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50 people have reviewed this hotel

Traveler rating
    26
    11
    5
    4
    4
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11
6
5
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was well kept and clean on the outside. On the inside looked clean smelled clean. The room smelled very clean was spottless no dirt and it was set at a really nice temperature coming in from the heat. The staff were very friendly and helpful honouring the price stated in there advertisement in the book picked up by... More

Was this review helpful? Yes
Waycross, Georgia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while in town for a family members funeral. We were very impressed, nice, spacious, clean, loved the colors in the decor! Also love the fact that you can use the wifi w/ out a password, (which is so aggravating to me!) Price was very good, & less than others in that area. The complimentary breakfast was very... More

Was this review helpful? Yes
Bluffton, South Carolina
1 review
1 of 5 stars Reviewed July 13, 2014

Upon entering the room it was hot and very musty smelling like dirty wet carpet, it was almost as if the a/c had not been turned on in ages. Once we turned the a/c on 63 and let it run for a while the smell wasn't as bad. Next, the bathroom door was locked so you can only imagine after... More

Was this review helpful? Yes
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We appreciate your feedback to help improve our customer service.Our air-conditioning units have been profesionally maintained especially for the summer.Our Breakfast Hours are on the key .The front desk agent offered a quick simple solution to get in the bathroom.We had other sport teams in the hotel and we do our best to control noise .If you wish to discuss... More

Mobile
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 8, 2014

Stayed overnight on our way to New York. Nice clean hotel, it was a little bit difficult to find. It was close to the mall,to restaurants, and the interstate. Room was clean and comfortable. Breakfast was typical Holiday Inn Express breakfast. No complaints.

Was this review helpful? Yes
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you for your recent stay with us. We really appreciate it that your enjoyed your stay with us and found our hotel to be nice and clean. And yes we do have a great location with many restaurants and interstate nearby. We look forward to see you again in the future. Hotel guest relations Manager More

Ao Nang, Thailand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

Service of the staff made the stay. Nice rooms, not a grandiose lobby or anything but it was a nice facility, but the winner was the staff. They were very kind, welcoming and accommodating. They have a pool and even a one hole putt putt golf.

Was this review helpful? Yes 1
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you staying at our Hotel and taking the time to give us a excellent review of your stay. Many of our guest do like our accommodations that we have to offer to our guest. We are delighted that you enjoyed your stay with. We wish you the best on your travels and look forward to have you stay with... More

Concord, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2014 via mobile

I stayed here last minute for business. It was extremely clean and the desk in the room was great for working. An added bonus was the complimentary breakfast which was impressive. The only thing negative I have to say is I was charged a $50 deposit that was suppose to be returned to my card the next day but it... More

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Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you for taking the time and giving a review about your recent stay at our hotel. Many of our business travellers do like our newly renovated hotel with a large desk. Our breakfast bar has been expanded this year to offer more items. extra credit card authorizations are released upon the day of checkout from the hotel and then... More

Buford
1 review
4 of 5 stars Reviewed June 12, 2014 via mobile

Hotel it's ok I travel a lot every day I am in a different hotel.. What I like here. It the from desk service. Very friendly person. Help a lot with my cuestion.. Wish I don't get in other places.. Keep good people working in the hotel.. U will get costumer camping back to your hotel..

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Phoenix, Arizona
Top Contributor
220 reviews 220 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 20, 2014

I have found better hotels down the road. But this one is ok, close to the mall, stores restaurants and the lake. This one is a little down farther off the freeway. The rooms are clean, staff very nice and always treated me like I was home

Was this review helpful? Yes
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We really appreciate your feedback about your recent stay with our Hotel. Thanks for the sincere appreciation of our staff services that made you feel like home.We do have several restaurants here in walking distance . Most of our guest do like our location being quieter and only about a mile from the Mall. Thanks again for staying us . More

Newcastle, Australia
Top Contributor
51 reviews 51 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 28, 2014

I stayed at this hotel whilst visiting friends who live near by. The hotel is a fair distance from the city of Atlanta but easily accessible down the interstate which is just around the corner. If you're intending to be in the city a fair bit and don't have to be in the Buford area, I'd look at hotels closer... More

Was this review helpful? Yes 1
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thanks your recent stay with us. We are happy to hear that you found our rooms to be nice and clean.We are a smoke free hotel and guest sometimes do go out to smoke in certain designated areas .The mall of Ga is only about a mile away and we do have cabs that provide transportation there and also in... More

Carlisle,Pennsylvania
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 8, 2014

This is one of the most difficult reviews I've had to write. I generally try to accentuate the positive experiences that I've had but this was very difficult Understand that I was in town for my nephew's wedding and I'll bet most of the wedding people were there (and there may even have been a 2nd wedding at the same... More

Was this review helpful? Yes 1
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Dear txomin_51 Thank you for taking the time to make a review of your stay at our hotel. We are sorry to hear that we were not able to make your stay easier and more pleasant.We normally dont have trouble finding guest reservations. Our check in time is at 3pm and on busy days its hard to accomodate many early... More

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Additional Information about Holiday Inn Express Hotel & Suites Buford - Mall of GA

Address: 2499 Satellite Boulevard, Buford, GA 30518
Phone Number:
Location: United States > Georgia > Buford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Buford - Mall of GA 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Buford - Mall Of Ga
Holiday Inn Buford
Buford Holiday Inn
Holiday Inn Express Buford

22 photos of this hotel

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Hotel Style
#3 Business Hotel in
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Official Description (provided by the hotel)
Welcome to the Newly Renovated Holiday Inn Express Hotel Atlanta-Buford is located just northeast of Atlanta, near the Mall of Georgia off I-985, exit 4 and 2 miles west of I-85, exit 115. The Holiday Inn Express Hotel Mall of GA is 7 miles from the Gwinnett Center and Arena. Book your meetings and wedding receptions while staying in Buford at our Holiday Inn Express Hotel Mall of GA meeting rooms. Dine next door at the Havana Bar and Grill Cuban restaurant or one of the other fine restaurants in Buford like Olive Garden, PF Chang's, On the Border Mexican food and Golden Corral. The Holiday Inn Express Hotel Buford is close to companies like Siemens, Makita, Mary Kay, Rockwell Automation, and Scientific Atlanta. ... more   less 
Number of rooms
79

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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