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Holiday Inn Express Hotel & Suites Buford - Mall of GA

#6 of 10 Hotels in Buford
Certificate of Excellence
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2499 Satellite Boulevard, Buford, GA 30518
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Holiday Inn Express Hotel & Suites Buford - Mall of GA
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Holiday Inn Express Hotel & Suites Buford - Mall of GA
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60 reviews from our community

Traveler rating
    32
    13
    7
    4
    4
See reviews for
13
7
6
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norcross, Georgia, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a nice stay, Joann was very helpful, knowledgeable and friendly. She really made me feel welcome from the very start. I really enjoy my stay and would stay there again. The room was really nice and clean. The location is ideal with the mall right down the road and Atlanta so close.

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Knoxville, Tennessee
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 6, 2015

I stayed one night at this Hotel in Buford, GA. I reserved a room on Expedia for myself and a couple of friends I was with were in a different room. The hotel is in an OK suburb of Atlanta convenient to shopping, most of the spots we usually go to while visiting in Atlanta are in Gwinett, GA but... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Dear Ivar M, Thank you for staying with us and taking the time to express your thoughts and concerns. Please accept our sincere apologies for the inconvenience you had with the noise challenges and some of the amenities that had been a let down during your stay. We take all comments into consideration and welcome any opportunity to improve. If... More 

Top Contributor
84 reviews 84 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 15, 2015

i was coming back from charlotte and decided to sty here, the front desk staff was great. the clerk whose name is Mitzi was very professional and helpful. the room was very clean and the breakfast was good. would definitely stay here again

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Clayton, Georgia
Top Contributor
100 reviews 100 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 6, 2014

This hotel is tucked away from all the busy traffic of the mall- it's actually in the opposite direction of the mall. But, the drive to the mall is about 5-10 minutes depending on traffic. The hotel is new, not just newly remodeled, but new. Great rooms, nice decor' and the staff was great. I'll definitely be back!

Was this review helpful? Yes 1
Hiexpbuford, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Dear Kimberly734 We Thank you so much for staying with us and taking the time to provide feedback with your recent stay with us. So happy to hear that you found and hotel to be "Like New" and liked the Front desk services. Many of guest do find our hotel to be nice and quiet away from all the traffic.... More 

Buford, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

I always have an enjoyable stay, the staff is very friendly. The hotel maids always provide me with soap, extra towels if needed. Hot breakfast, fresh fruit and coffee served until 10:30 am. I give give the hotel 4 stars.

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Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you for staying with us and providing feedback with your recent stay. We are delighted to hear that you appreciated our staff services and were very happy. with your stay .Please come back and stay with us soon. Happy Holidays Guest Services More 

Chapel Hill, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2014

We had a very enjoyable stay here. The room was clean and nicely done and very comfortable. We stayed in a double queen suite which is 2 queen beds and a pull-out sofa. When I made the reservation, I asked if they could make up the pull-out sofa as we woudn't be arriving until after 11PM. I spoke to Blanca... More 

Was this review helpful? Yes 1
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you very much for staying with us and enjoying your stay. We are glad that you found your room to be nice and comfortable. So nice to hear that your computer was found and returned . It is nice to hear that you like the helpfulness of our Front desk staff. We look forward to have you stay with... More 

Palm Beach Gardens
Top Contributor
62 reviews 62 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 21, 2014

We stayed here while taking care of some property we own in a nearby town. The location was convenient, no traffic to deal with. Sheets were a bit scratchy. Pool is outdoors so open only seasonally. Breakfast was good with nice selection.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Dear artlovinchik, Thank you for choosing to stay with us and taking the time to write a review. We are happy to hear you enjoyed the breakfast and our location suited your needs. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We take all reviews positive... More 

Lawrenceville, Georgia
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed here for a night preceding a Lake Lanier golf outing. The rooms were nice and big with comfortable beds. The hotel is just off of 985 and there is plenty up and down the road from it. Lake Lanier is only a 10 minute car ride.

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ARLINGTON
Top Contributor
81 reviews 81 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel was just what we were looking for -- perfect location, pleasant decor, friendly staff, good breakfast, very comfortable room & breakfast area. I expect to be staying there again, as I have family nearby. However, three idiosyncrasies keep me from giving it a 5 rating: 1) There were no towel bars in the bathroom -- no place to... More 

Was this review helpful? Yes 2
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

We are delighted to hear to hear that overall you enjoyed your stay at our hotel and enjoyed the great location,decor ,friendly staff and awesome breakfast.Sorry that your room did not have the towel bar ,while we were updating and refreshing our rooms as part of our routine maintenance. The pool door works with the room key. We Thank you... More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 16, 2014

This is my 3rd time staying in this hotel & will not be my last. All the staff are very friendly. The rooms are always clean. I always feel very safe when I stay here. It's close to all the restaurants & the mall. You also get a free breakfast every morning. I would like to see more variety in... More 

Was this review helpful? Yes 3
Hiexpbuford, Front Office Manager at Holiday Inn Express Hotel & Suites Buford - Mall of GA, responded to this review

Thank you very much for being a loyal guest and taking the time to provide feedback regarding your recent stay with us.Its such a great feeling for our staff to hear that you enjoyed our services,clean rooms, and delicious breakfast. Many of our guest do like this Buford location because of the close proximity of over 20 major restaurants and... More 

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