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SpringHill Suites Atlanta Buford/Mall of Georgia

#7 of 10 Hotels in Buford
Certificate of Excellence
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3250 Buford Drive, Buford, GA 30519
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SpringHill Suites Atlanta Buford\/Mall of Georgia
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119 Reviews from our TripAdvisor Community

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Dacula, Georgia
Level Contributor
112 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 1, 2016

Ideally placed across the road from the Mall of Georgia Plenty of places to eat around . Breakfast was ok but they really need to invest in a proper catering toaster .the 4 slice toaster barely cooked the bread/ muffins, bagels and was too small for the amount of guests needing it . Didn't find the reception staff overly friendly... More 

Helpful?
Thank Anastaciahausen
Cagdas O, Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear Anastaciahausen, Thank you for your feedback, without honest feedback we cannot improve. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your... More 

Chapel Hill, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed December 24, 2015

From friendly management and front desk staff at check-in, to the well-decorated lobby, to the spotlessly clean and spacious rooms, to the expansive and good quality breakfast, to the nice exercise room with complimentary earbuds, to the convenient location near shopping and just off the highway - we had a lovely stay at SpringHill Suites.

Helpful?
Thank jakintrips
Cagdas O, Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear Jakintrips, Thank you for your feedback. Yes, We are the cleanest hotel in the area and we are mile away from I85. Sopping and restaurants is very convinces for us because we are across the street of the biggest mall in GA. Thank you again for staying with us we are looking forward to your next visit. Best Regards,... More 

Arden, North Carolina
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

This suite hotel was has it all! clean, comfortable rooms, excellent service, and it's right across from the Mall of Georgia. Lot's of restaurants in the area and close to I 85. It's a short drive to downtown Atlanta or Stone Mountain Park, where we attended the Country Living Fair. Will stay here again!

Helpful?
Thank dstarr10
Cagdas O, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear dstarr10, Thank you for your feedback. Yes, we are the cleanest hotel in the area. As additional your feedback, we are surrounded over 90 restaurant and most of them are walking distance. we are looking forward your next stay. Sincerely, Oz Cagdas General Manager More 

Raleigh, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 23, 2015

I stayed here with my husband for only one night when we were in town for a wedding. We wanted to stay somewhere affordable, but decent. This hotel was perfect! It is very clean and welcoming. We stayed in a basic room with a king bed, and to our surprise there was a nice seating area and a big table... More 

Helpful?
Thank Amy R
Cagdas O, Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear Amy R, Thank you for your feedback. We have the biggest suite rooms in the town, they are also the cleanest. We are surrounded over 90 restaurants and most of them are walking distance. Shopping is also very convenient with us because we are a cross to street of the Mall of Georgia, which is 2nd biggest mall in... More 

THOMSON GA
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 4, 2015

The hotel was fine for a one night stay. Spent the day shopping. Super convenient. Fine service. Probably not the newest hotel but it was fine for what we needed. Felt safe. Clean room and spacious. The shower was good with lots of pressure and hot water. Rooms had fridge and sofa and large tv. Perfect for one night!

Helpful?
Thank jvmay
Cagdas O, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear gvmay, Thank you very much for your feedback. We are across the street of mall of GA and we are very close to lots of restaurants. We are also the friendliest hotel in the area. We are look forward your next visit. Sincerely, Oz Cagdas General Manager More 

Fenton, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 18, 2015

The room was a suite with plenty of room. Everything worked, including the refrigerator and microwave. The room was clean and the hotel staff was very good. The homemade cookies, occasionally available at the lobby check-in, were very good. I would not hesitate to stay at this establishment again.

Helpful?
Thank Paul M
Cagdas O, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear Paul M, Thank you for your feedback. We have the cleanest and friendliest hotel in town. We are tucked away right off I85, We are walking distance for Mall of GA which is the biggest mall in GA.Over 80 restaurants also are just minutes away walking distance. Sincerely, Oz Cagdas General Manager More 

Winter Haven, Florida
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 12, 2015

Hotel is located across street from Mail of Georgia and has lots of good restaurants and shopping close by. A great, free breakfast has fresh fruit and lots of healthy choices. On the weekends, waffles are added to the breakfast bar. Really nice pool and hot tub with wheelchair accessibility. Hotel is very clean and the rooms are nicely decorated.... More 

Helpful?
Thank a2zDonna
Cagdas O, Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear a2zDonna, Thank you very much for your feedback. Yes, we are the friendlies hotel in the town and we are walking distance to the biggest mall Mall of GA in GA. Thank you again for staying with us and we look forward to hosting you again on your next trip to the area. Sincerely, Oz Cagdas General Manager More 

Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 18, 2015

For a location in the center of everything surrounding the Mall of Georgia the Springhill Suites was an excellent choice. The hotel has been there for some time and is in need of a makeover but overall it was worth our stay for convenience and meeting the basic demands of our travel.

Helpful?
Thank J1565SSdavidh
Cagdas O, Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear J1565SSdavidh, Thank you for your feedback. We have the cleanest and friendliest hotel in town. The staff goes out of their way to please our guests. We are cross the street of Mall of Georgia which is walking distance and also we are half mile away to I85. Hotel is surrounded over 70 restaurant and great choice to stay.... More 

Richmond, Virginia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 21, 2015 via mobile

I travel for a living and unfortunately see a lot of hotels. It's obvious that this springhill suites has a maintenance and housekeeping management problem. Rips and tears on the seats in the breakfast area, dark fingerprints on the elevator door, shower head had water spraying in all directions, and it was just overall a little shabby. I give it... More 

Helpful?
4 Thank PilotFriendly
Rory P, Guest Relations Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear PilotFriendly, Thank you for your comments. While I am pleased that our front desk team was very friendly and helpful, I do apologize for any issues involving your stay. Our goal is to provide first in class accommodations to all of our guests and I apologize we missed the mark. I have shared your comments with our management team... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2015 via mobile

Comfortable, clean, across the street is the Mall of Georgia. Have stayed here many times since 2009. The reason I give it a 3 is because it really is average. Elevator is very slow as compared to other hotels. Walking distance to many stores.

Helpful?
1 Thank Jack W
Rory P, Guest Relations Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Dear Jack, Thank you for your comments. We are pleased you had an enjoyable experience with us. I have shared your comments about our elevators to our maintenance staff so that this issue can be investigated. Thank you again for staying with us and we look forward to your return visit. Sincerely, Rory - Guest Services More 

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