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SpringHill Suites Atlanta Buford/Mall of Georgia

#6 of 10 Hotels in Buford
Certificate of Excellence
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3250 Buford Drive, Buford, GA 30519
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SpringHill Suites Atlanta Buford/Mall of Georgia
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107 Reviews from our TripAdvisor Community

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    36
    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sterling Heights, Michigan USA
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

We had no problem with the staff and the property. Overall a nice place to stay with a good location. The breakfast was very good also. A bit pricey but nice. The first thing we checked was the bed for clean sheets and the bathroom. Both were clean and inviting.

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Simpsonville, South Carolina
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 21, 2015

I travel a lot. This was what I expected. It had typical room with moderately comfortable bed. Slightly dated. Front desk service was really good. Very convenient to restaurants and shopping. Not a bad stay but does not stand out. May stay again.

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SHSGM_3250, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Atlanta Buford/Mall of Georgia! We greatly appreciate your feedback and for being one of our valued, and loyal guests. We apologize that your experience was not above and beyond the ordinary. We look forward to your next visit to the Buford area, and providing you with... More 

Savannah, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 13, 2015

We checked in about 9:30 p.m. Room was small that when the sofa was pulled out for bed, it was up against the chest that held the TV. Had to crawl over the bed to get to the door (safety issue) or to the kitchen area. Also two very heavy tray tables that pushed up to the couch. Too much... More 

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SHSGM_3250, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Atlanta Buford/Mall of Georgia. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We apologize that you were... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 23, 2015

I checked in around 10pm and noticed a musty odor in the room but thought it would go away once the A/C was on. The next morning I noticed some mold/mildew in the creases of the shower curtain. There is no fan in the bathroom, so things stay pretty damp in there. When I returned to my room that evening... More 

Was this review helpful? Yes 1
SHSGM_3250, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Atlanta Buford/Mall of Georgia. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet, or exceed your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued... More 

Duncan, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 7, 2015

Clean rooms, comfortable beds, and plenty of space in the suite made our stay very nice. The breakfast options were plentiful. We had two doubles, and we're pleased with the linens and mattresses. Also, the hotel is within walking distance to Luigi's pizza...yum!

Was this review helpful? Yes 2
Hamilton, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 6, 2015

The room itself was very nice. The front desk clerk was extremely polite and allowed us to check in early so we could put our things in our room and head out for the shopping we were planning to do. However, when we got back to our room much later that evening, we realized that the shower did not work... More 

Was this review helpful? Yes 1
SHSGM_3250, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Thank you for your recent stay at the Springhill Suites Mall of Georgia. I am sorry to hear that their were some maintenance issues that needed immediate attention, and were not resolved upon notifying the front desk. I appreciate your feedback about the other things in the hotel that were better. We look forward to seeing you again, and hope... More 

Riceville
Level Contributor
133 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 24, 2015

This location was a typical experience for Springhill Suites. The rooms are the best for travelers and it makes the stay more relaxing compared to a regular room. The work out room is good to replace your exercise regimen at least from a cardio perspective. The breakfast will meet most travelers needs and the staff wasLo professional.

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Waynesville, Missouri
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 9, 2015

My family and I were driving through and found this place. There was nothing really spectacular about the hotel, but it was convenient for us due to the early morning hours we checked in. The AC unit was a bit loud, but the bed made up for it. The minute our heads hit the pillows we were out.

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SHSGM_3250, General Manager at SpringHill Suites Atlanta Buford/Mall of Georgia, responded to this review

Thank you for choosing our SpringHill Suites hotel again for your recent trip to Buford, GA! We know there are many hotels to choose from and we are delighted you chose ours. We were very happy to read how you enjoyed our hotel beds, and apologize for the noise coming from your A/C unit. Thank you for sharing your review.... More 

Jacksonvile, Florida
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 23, 2015

This hotel was located in a nice, upscale area across from the Mall of Georgia. We were greeted by a wonderful lady who was actually a member of the church(Free Chapel) where we would be attending the One Marriage conference later that evening and she was excited we were staying in her hotel! The room was excellent, all have been... More 

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed February 20, 2015

Stayed for one night after visiting Gainesville and before heading to Birmingham. LOADS of restaurants nearby and if you like to shop then the mall across the street has it all. Staff was extremely attentive and even went off-property to get me toothpaste! Breakfast food was hot with plenty of choices.

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