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Embassy Suites Brunswick

3.5 of 5 500 Mall Blvd., Brunswick, GA 31525
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Certificate of Excellence 2014
Embassy Suites Brunswick
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Embassy Suites Brunswick
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467 reviews from our community

Traveler rating
    243
    126
    56
    30
    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (467)
  • Mar-May only
    (132)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (92)
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Athens, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Staying at this hotel was a wonderful experience; the employees were so nice, the bed was very comfortable, and the free, continental breakfast was very extensive and tasty. I will definitely stay at this hotel again on my next trip to Brunswick.

Was this review helpful? Yes 1
Virginia Beach Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The staff was very welcoming and informative, our room a bit dated but clean and quiet. A small welcome bag with water, popcorn & KitKat was gifted to us as Hilton Honors Silver members. As we did not want to drive to a restaurant we settled for dinner at Ruby Tuesday's in the adjoining mall, not a favorite of ours... More

Was this review helpful? Yes
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

Thanks so much for your kind words of affirmation. We are blessed with a wonderful team who love what they do. It always helps to get such positive feedback from our guests. Glad to hear you enjoyed the evening reception and the cooked-to-order omelettes so much. Whether unwinding after a day on the road, or gearing up for another one,... More

Chesapeake, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

Rude manager, dirty rooms and extreme noise made this visit a nightmare. Do not stay here EVER. Event at hotel made this stay unbearable. Loud microphone during the event echoed in atrium and made conversation impossible in front of the suite. Rude manager did not care about the guests as we were told the event was paid for - but... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

I'm so glad I was able to reach out to you personally after seeing this review (although I wish I'd been here to speak with you before you left). As we discussed, this was certainly an aberration - an event which disrupted your rest and challenged the staff. When things don't go right, we really do want to make them... More

Puyallup, Washington
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

It is a conundrum when good service is coupled with a dated interior... We were greeted by very friendly staff after a coast to coast travel day. Our room was very dated and the bathroom had tile and wallpaper damage. The HVAC did not maintain temperature non matter what we did. The breakfast was very nice and again the staff... More

Was this review helpful? Yes
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

Thanks for taking the time to share your observations. We really value the feedback and take every suggestion/comment seriously, using them to celebrate what was done well and to correct any deficiencies. I'm grateful to hear that the staff was warm and friendly, that you enjoyed the breakfast and evening reception as well. It is disappointing to learn that the... More

Palm Bay, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stopped for the night on our way home to Florida. Perfect location, just off I-95, attached to shopping Mall. Ate at the Copper Pig for dinner on the desk clerks suggestion. Great breakfast. Will stay on our way up as well as on our way back next vacation.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

Thanks for your great review! We're blessed with some wonderful team members and we love what we do. When we hear that you want to come back because we took good care of you, it really makes our day. We will look forward to seeing you every time you travel to or through Georgia's Golden Isles. Kind regards, Karen Bass,... More

Gainesville, Virginia
Top Contributor
191 reviews 191 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped in for a night while passing through and were in room 514. Room itself was clean and nice having the suite with extra space for the kid to run around after being on the car all day. Breakfast the next morning was great with good selections. The one down fall was the shower and extreme lack of jot... More

Was this review helpful? Yes
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

Ouch! Looks like everything was going well - right up to the point of not getting hot water! While it can take several minutes for the hot water to travel from the farthest point of the building when there is little demand on the system, it should never take 15 minutes and it should always be more than lukewarm when... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Quiet suite style rooms with ample space for three guests. The afternoon reception had numerous choices of beverages and adequate snacks. The made to order breakfast was delicious but the buffet choices were outstanding also.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

We LOVE getting an outstanding review from our guests! Lots of folks enjoy the big breakfast. It's great to have so many choices for the entire family. And if you like your eggs cooked a special way, our omelette chef is happy to fix them just the way you like them! We hope you will make Embassy Suites your home... More

Cocoa, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The stay was exceptional, the staff was wonderful and the service was much appreciated. The rooms were very clean and comfortable. The lobby was area was very nice and spacious. I highly recommend this hotel for a business or personal stay!!!!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

Thanks so much for taking the time to share such a wonderful review! We do love what we do, and it truly makes our day to hear the positive feedback. We would love to have you back with us every time your travels bring you to Georgia's Golden Isles. Whether for business or pleasure - you don't have to have... More

Washington DC, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is in need of a make over. The bathroom shower and the sinks don't work very well and the couch in the sitting room had black grease marks to go with the stains on the carpet. The best part of the stay is the breakfast and the nice staff who manned the front desk and cleaned the room.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

Thanks for taking the time to share your feedback about your stay here. While it is always disappointing to hear that we missed some of the attention to detail in the cleaning of the suite before your arrival, I am glad to know that you enjoyed the breakfast and the interactions with so many of the team members. I have... More

Largo, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Again, we choose this hotel, because we had stayed at Embassy Suites in Springfield, VA the night before...(SNOW BIRDS travelling from Ontario to Florida).../// All the extras were complimentary: Parking, WiFi, full breakfast, bottled water, popcorn, chocolate bar in our room...awesome king size bed...kitchenette with coffee maker and fridge...also, we just arrived in time for the happy hour in the... More

Was this review helpful? Yes 2
Karen B, General Manager at Embassy Suites Brunswick, responded to this review

Thanks for the great feedback. You're among the many snowbirds who enjoy staying with us on the regular treks back and forth. After that much time on the road, the free happy hour really helps unwind! You mentioned the great stopover, but you should plan to spend some extra time here on one of your trips through. The Golden Isles... More

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Additional Information about Embassy Suites Brunswick

Address: 500 Mall Blvd., Brunswick, GA 31525
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Brunswick
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Brunswick 3.5*
Number of rooms: 130
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Also Known As:
Embassy Suites Brunswick Hotel Brunswick
Brunswick Embassy Suites

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