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All 5 Braselton hotels

Holiday Inn Express Braselton

2.5 of 5 Hotel   |   2069 Highway 211 North-West, Braselton, GA 30517 (Formerly Days Inn Braselton)
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Ranked #2 of 5 Hotels in Braselton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Lynn B Crestview, Florida
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99 reviews from our community

Traveler rating
    41
    35
    8
    9
    6
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32
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crestview, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

These two made our breakfasts as we stayed on two separate occasions within 30 days. They were friendly, courteous. They made sure that we and all others at breakfast had an enjoyable experience.They kept the food supply filled The coffee was hot and plentiful, They made sure everything was clean and the tables ready for the next diners.

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Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

A friend picked this hotel for me and probably did not see the reviews. These rooms are musty and moldy as stated. If I had not been exhausted from driving all day, I would have tried to find another hotel. I tried to open the window to get fresh air but it is stuck shut. I really hope that i... More

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MURPHY NC, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We had a great time at the Chateau Elan and staying at the Holiday Inn was wonderful and the Cathy who was in charge of the dinning area was very helpful in assisting us with the area Thank You for a wonderful time Victor

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Victor B, Thank you so much for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure our entire guest feels welcome! We look forward to seeing you during your next visit! Regards, Ryan... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Great cute hotel and conveniently located of Chateau Elan. The staff were execptional especially Cathy at the Breakfast room and loved talking to guests. It is outdated, a new remodeling work could always be done.

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Donna R, Thank you for your review! We greatly appreciate the kind words regarding our service. We take the upmost pride in treating our guests with the best customer service possible. We do understand that the hotel is older and please note that we will be beginning a large renovation very soon and plan to have the hotel updated... More

1 review
3 of 5 stars Reviewed 1 week ago

During our stay Cathy was the hostess in the dining area while we were having our breakfast. We had a very large party that morning because we all attended a wedding the night before. Cathy was so attentive to our needs and ensured that the trays were always filled with food. She was the only person attending to our needs... More

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear DJ H, Thank you for choosing to stay with us and taking the time to review our hotel. We are very happy you enjoyed your stay and I have passed your comments on to Cathy and she is thrilled you enjoyed her service. We look forward to seeing you during your next visit to the area! Regards, Ryan Davis... More

Salt Lake City, Utah
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arrival at the hotel our group was checked into three rooms. All three had an overwhelming smell of mildew. Two of our rooms were relocated, one of which was still musty, but less than the first. The group in the third room had to find a different hotel because they could not be moved. The staff was very accommodating,... More

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Thank you for staying with us during your recent visit to the area. We appreciate you taking the time to write a review of our hotel. We would like to apologize if you were not completely satisfied with every aspect of your stay and hope that you will be happy to know we have now started our renovation process which... More

Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Bottom floor rooms are very wet and moist room service cleaning is not at all taking place on a multiple night stay this hotel is not a Holiday Inn standards at all breakfast is fair Hotel is mostly dirty I stay at Holiday Inn 60 + nights a year this is by far one of my worst

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear qsbbbq, Thank you for taking time to review our hotel. We appreciate you choosing to stay with us during your visits to the area. We are terribly sorry if you were not completely satisfied with your most recent stay. Please know that we have now begun the renovation process and look to be completed with an entire upgrade of... More

Bloomfield Hills, Mi, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel several times for business and it has never disappointed. Always clean and a helpful, friendly staff. The breakfast was good and Cathy was very nice! The area is good and security has never been a concern. I would stay again!

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Richard W, Thank you so for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guest feel welcome! We look forward to seeing you during your next visit! Regards, Ryan... More

Dublin, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the Holiday Inn Express at Chateau Elan. The staff was very helpful on check-in and Cathy was particularly helpful and friendly. We enjoyed her hot breakfast and her conversation. We would definitely stay again

Was this review helpful? Yes
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Deanea43, Thank you for your review of our hotel! We are very happy you enjoyed your stay and have passed along your kind words to Cathy. Thank you again for taking the time to write the review and we look to seeing you during your next visit! Regards, Ryan Davis General Manager More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Cathy went above and beyond to assist our team in finding a place to purchase breakfast for the volunteers working the golf tournament. Cathy even gave us coupons to use for our order. Cathy was very friendly and helpful and we are very appreciative of her assistance.

Was this review helpful? Yes
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Vandeene, Thank you for your review of our hotel! We are very happy you enjoyed your stay and have passed along your kind words to Cathy. Thank you again for taking the time to write the review and we look to seeing you during your next visit! Regards, Ryan Davis General Manager More

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Additional Information about Holiday Inn Express Braselton

Address: 2069 Highway 211 North-West, Braselton, GA 30517 (Formerly Days Inn Braselton)
Phone Number:
Location: United States > Georgia > Braselton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn

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