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Holiday Inn Express Braselton

2.5 of 5 2069 Highway 211 North-West, Braselton, GA 30517 (Formerly Days Inn Braselton)
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Certificate of Excellence 2014
Holiday Inn Express Braselton
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Holiday Inn Express Braselton
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131 reviews from our community

Traveler rating
    56
    48
    11
    10
    6
See reviews for
40
25
12
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (18)
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    (34)
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    (22)
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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

We really appreciated the manager going out of his way to specifically accommodate us as well as the informative and professional front desk folks and especially Cathy who made us feel like she was inviting us into her own B&B when serving breakfast. Well worth the $ because of the exceptional customer service and outstanding people skills!

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Hiawassee, Georgia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Room was very clean & comfortable. Breakfast was very good---Ginger saw to it that items were replenished quickly & that the area was well maintained! Near Chateau Elon, but rooms much less expensive.

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1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for my sister's wedding. The staff was outstanding and went above and beyond to accommodate my needs. I arrived at 5:30 am and the front desk worker brought out some breakfast snacks early so that I could take food to the room and get comfortable after a 10 hour drive. The rooms were very well maintained. Everyone... More 

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1 review
5 of 5 stars Reviewed 1 week ago

A great find in a perfect location. Amy the front desk manager was engaging, helpful and courteous. She went over and beyond to make our stay comfortable (traveling with small children). The hotel was clean and quiet and your stay also comes with a complimentary "hot" breakfast. Thank you to Ginger, who sets up the breakfast- excellent job of keeping... More 

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Greenville, NC
Top Contributor
235 reviews 235 reviews
24 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here numerous times and are always pleased. They are now undergoing a renovation and will have an updated hotel in a few months. Staff is friendly and efficient, and rooms are clean and comfortable. Breakfast is average hotel fare, but they change the menu slightly each day. WE will definitely stay here again.

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear RayZ, Thank you for writing a review about your recent stay with us. We are delighted to hear your compliments regarding our hotel staff. Our hotel is very proud of its level of service, cleanliness and quality of product. We are highly motivated by your words and ensure you that we shall continue to strive for excellence. Your patronage... More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed December 22, 2014

I travel for business quite frequently. I have yet to come across a hotel that exceeds the standards of others. From the moment of express check-in to departure, I received TOP NOTCH customer service. This Holiday Inn is renovating but no eye sores to notice. The place is cozy, clean and comfortable. I stayed here 2 nights and extended my... More 

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Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Dear LeonardS, Thank you so for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guests feel welcome! We look forward to seeing you during your next visit! Regards, Ryan Davis... More 

Perry
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

I arrived late in the night because my car had blown a tire. The front desk attendant Yvonne gave me a good price reducing the room almost $30.00 so me and my 3 year old son could have a good night sleep after a series of horrible events. She remembered me the next day and asked me how I was... More 

Was this review helpful? Yes 1
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Wow! Thank you SO much for possibly the greatest review ever! We strive to make every guest feel this way and make your experience a memorable one. We are thrilled you gave us the opportunity to help you and can not wait for your next visit! Regards, Ryan Davis General Manager More 

Vlissingen, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

My boyfriend Wilco did his internship some 15 years ago at this place. He had such good memories of his internship (he also worked at the Chateau across the street) and of living in Georgia, that he decided it was time to come back for a holiday. It was also a great opportunity for me to see where he had... More 

Was this review helpful? Yes 1
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Thank you so for the review of our hotel. It was a pleasure having you here. We very much appreciate the positive review on our staff and property. We strive to maintain the highest customer service standards and ensure all of our guests feel welcome! We look forward to seeing you during your next visit! Regards, Ryan Davis General Manager More 

TN
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 14, 2014 via mobile

Don't let the first impression scare you as they are remodeling, however, the room was very clean and cozy. Sandy at the front desk was very helpful and efficient. She went above and beyond to help me. I traveled on business and would return.

Was this review helpful? Yes 1
Ryan D, General Manager at Holiday Inn Express Braselton, responded to this review

Thank you for your review of our hotel! We are very happy you enjoyed your stay and have passed along your kind words to the staff. Thank you again for taking the time to write the review and we look to seeing you during your next visit! Regards, Ryan Davis General Manager More 

Milan, Italy
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 2, 2014

You're half a way from Atlanta and somewhere else and you got to overnight, then you are at the right place. Any basic thing you'd need to have a confortable stay, but the restaurant, is available. It is really an on the road solution. Mostly for business people. What I do not understand, provided that it is a target this... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear Carlo P, Thank you for your feedback and for your fair ratings. We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next time you stay with us, please do not hesitate to let us know. Again, thank you for your thoughts and I hope to have the chance to show... More 

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Additional Information about Holiday Inn Express Braselton

Address: 2069 Highway 211 North-West, Braselton, GA 30517 (Formerly Days Inn Braselton)
Phone Number:
Location: United States > Georgia > Braselton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn

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