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Best Western Braselton Inn

2.5 of 5
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303 Zion Church Road, Braselton, GA 30517
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Best Western Braselton Inn
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Ranked #4 of 5 Hotels in Braselton
A recent review
4 of 5 stars reviewed 3 weeks ago
37gregk
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64 Reviews from our TripAdvisor Community

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Traveler rating
    29
    17
    8
    5
    5
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24
8
4
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (21)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (16)
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1 review
4 of 5 stars Reviewed 3 weeks ago

We were very impressed with this Best Western location. The exterior of the building is what you would expect from an interstate motel, but the rooms were very nice and exceeded our expectations. The staff is very friendly and accomodating. I would highly recommend this hotel if you are staying in Brasselton.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwbraseltoninn, Front Office Manager at Best Western Braselton Inn, responded to this review

Dear 37gregk, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel is very quite, off interstate and nearby restaurant and race track. Rooms were modern and very comfortable. Staff is very friendly and helpful. Great service. Definitely recommend and would go back.

Was this review helpful? Yes
bwbraseltoninn, Manager at Best Western Braselton Inn, responded to this review

Dear Sanjay Patel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

1 review
1 of 5 stars Reviewed May 24, 2015 via mobile

tried to call four times to just inquire about room rates and the front desk hung up on me every time. Debbie at the Best Western in Commerce called trying to see if she could assist and Junior hung up on her. She then called Corporate to see what was going on and found out you were completely full. Now... More 

Was this review helpful? Yes
bwbraseltoninn, Manager at Best Western Braselton Inn, responded to this review

Dear Debbie H, Dear Jamea Crowell, Thank you for completing the survey of your recent experience of our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More 

Live Oak, Florida
2 reviews
4 of 5 stars Reviewed May 9, 2015

The rooms are clean and neat, stay on the side away from the highway and you will not hear the traffic. The hotel staff is very helpful. Have stayed several times and always had a good nights rest. we travel with our dog and they are very accommodating. To get to the hotel watch for the signs carefully.

Review collected in partnership with Best Western

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bwbraseltoninn, Manager at Best Western Braselton Inn, responded to this review

Dear Jobaby2407, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Nashville, United States
1 review
4 of 5 stars Reviewed April 27, 2015

We were pleased with every aspect of our stay. The staff was pleasant and competent. This hotel was very well kept, especially considering it's apparent age. The check in and check out was very quick and all of our questions regarding the area were answered accurately.

Review collected in partnership with Best Western

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bwbraseltoninn, General Manager at Best Western Braselton Inn, responded to this review

Dear Lee Suedmeyer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

1 review
5 of 5 stars Reviewed April 26, 2015 via mobile

Best place to stay in. Warm welcome, the beds are amazigly comfortable and the food is just SPOT ON!! Its just the type of place u need after a long day to rest and feel like home. The place is super clean and staff is really nice and helpful. I totally recommend this place to all whosoever want to come... More 

Was this review helpful? Yes
bwbraseltoninn, General Manager at Best Western Braselton Inn, responded to this review

Dear Mr. Rishi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

GA
2 reviews
5 of 5 stars Reviewed April 21, 2015 via mobile

The staff was so friendly and breakfast was great! They really made my trip wonderful by accommodating me and my family. It was quiet and in a nice area right off the exit. I'll definitely be coming back here.

Was this review helpful? Yes
bwbraseltoninn, General Manager at Best Western Braselton Inn, responded to this review

Dear suprina16 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Grayson, Georgia
1 review
5 of 5 stars Reviewed April 21, 2015

The hotel is a straight shot from the track and only about 5 miles, Other restaurants and stores not far if needed.. Rooms were clean, staff friendly, continental breakfast was fresh and there was a variety of items.

Review collected in partnership with Best Western

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bwbraseltoninn, Front Office Manager at Best Western Braselton Inn, responded to this review

Dear Cindy H Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

Fort Worth, United States
1 review
3 of 5 stars Reviewed March 28, 2015

We stayed at this hotel for a car race at Road Atlanta and this was the closest hotel. I found that the hotel was a little difficult to actually get to but once there it was okay. I didn't find the front desk help particularly helpful either upon check in or check out. The room was adequate but housekeeping never... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwbraseltoninn, Front Office Manager at Best Western Braselton Inn, responded to this review

Dear F. Davis, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

NC
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 13, 2015

So I stayed here while traveling back from AL to NC. It was a little difficult to find this property. I arrived around 11 pm and was a walkin. The rate was a little high I thought but I was done for the night. Check in was fine only problem was the night clerk did not know how to process... More 

Was this review helpful? Yes 1
bwbraseltoninn, Manager at Best Western Braselton Inn, responded to this review

we apologize for the troubles that accrued during your check-in and check-out. We are in the processing of making sure everyone is up to date on how to handle travel cards. We hope you will give us another try in the future. Thank you, Management More 

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