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BEST WESTERN Braselton Inn

2.5 of 5
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303 Zion Church Road, Braselton, GA 30517-3227
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BEST WESTERN Braselton Inn
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1 room 1 guest
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Ranked #4 of 5 Hotels in Braselton
A recent review
3 of 5 stars reviewed 1 week ago
Anna Marie L jacksonville, United States
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69 Reviews from our TripAdvisor Community

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Traveler rating
    30
    18
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27
9
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (21)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (15)
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jacksonville, United States
1 review
3 of 5 stars Reviewed 1 week ago

we picked this hotel as it was just minutes from my aunt's house who we were surprising for her birthday. hotel staff friendly and accommodating. rooms leave a little to be desired. air conditioning broke in room. they did put us in another room which i must say was much better then the first.

Review collected in partnership with Best Western

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lorence, United States
1 review
3 of 5 stars Reviewed July 27, 2015

We had a nice clean pet friendly non smoking room, we would stay there again, because of it being pet friendly and it was clean,also near to Road Atlanta Raceway where we race our FF car. an enjoyable stay and the Mexican restaurant La Hacienda just down the road was very good

Review collected in partnership with Best Western

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Douglasville, Georgia
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 20, 2015

At first we werent to happy about the rooms being on the outside but actually worked out better for Handicap room since the parking place is right in front of the room. Room is wheel chair accommodating. Bathroom very roomy with open area (i.e. sink, toilet and bathtub all in one area.) There was an outer door to close off... More 

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bwbraseltoninn, Manager at BEST WESTERN Braselton Inn, responded to this review

Dear Janice H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

1 review
5 of 5 stars Reviewed July 20, 2015

We used this hotel as a half way point on our long drive down south. It is right off of I-85, and super convenient. I was pleased with the cleanliness of the hotel and the friendliness of the staff. Beds were super comfy after 8 hours of driving with a toddler, preschooler, and teenager. Breakfast was fresh and hot with... More 

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bwbraseltoninn, Manager at BEST WESTERN Braselton Inn, responded to this review

Dear Christy J, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

newton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 20, 2015

worst best western hotel I have ever stayed in . you get what you pay for normally. this is a 39.95 hotel , not a hundred dollar a nite one. with a discount my room was 100.00. don't expect a wake up call -- it won't happen. there explaination was hmmm. no i'm sorry or anything. glad some of the... More 

Review collected in partnership with Best Western

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bwbraseltoninn, General Manager at BEST WESTERN Braselton Inn, responded to this review

Dear phantom409, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Sarasota, FL
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 10, 2015

We spent a night at this Best Western and found it to be a great experience. It's about a mile off of I-75 and a little hard to see but well worth the short search. The hotel is immaculate We stayed in room 117 and it was well appointed, good bed and great pillows. The breakfast buffet is the best... More 

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bwbraseltoninn, Manager at BEST WESTERN Braselton Inn, responded to this review

Dear johnkdoyel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

1 review
4 of 5 stars Reviewed June 11, 2015

We were very impressed with this Best Western location. The exterior of the building is what you would expect from an interstate motel, but the rooms were very nice and exceeded our expectations. The staff is very friendly and accomodating. I would highly recommend this hotel if you are staying in Brasselton.

Review collected in partnership with Best Western

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bwbraseltoninn, Front Office Manager at BEST WESTERN Braselton Inn, responded to this review

Dear 37gregk, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

1 review
5 of 5 stars Reviewed June 8, 2015

Hotel is very quite, off interstate and nearby restaurant and race track. Rooms were modern and very comfortable. Staff is very friendly and helpful. Great service. Definitely recommend and would go back.

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bwbraseltoninn, Manager at BEST WESTERN Braselton Inn, responded to this review

Dear Sanjay Patel, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

1 review
1 of 5 stars Reviewed May 24, 2015 via mobile

tried to call four times to just inquire about room rates and the front desk hung up on me every time. Debbie at the Best Western in Commerce called trying to see if she could assist and Junior hung up on her. She then called Corporate to see what was going on and found out you were completely full. Now... More 

Was this review helpful? Yes
bwbraseltoninn, Manager at BEST WESTERN Braselton Inn, responded to this review

Dear Debbie H, Dear Jamea Crowell, Thank you for completing the survey of your recent experience of our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More 

Live Oak, Florida
2 reviews
4 of 5 stars Reviewed May 9, 2015

The rooms are clean and neat, stay on the side away from the highway and you will not hear the traffic. The hotel staff is very helpful. Have stayed several times and always had a good nights rest. we travel with our dog and they are very accommodating. To get to the hotel watch for the signs carefully.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwbraseltoninn, Manager at BEST WESTERN Braselton Inn, responded to this review

Dear Jobaby2407, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

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Dining (15)
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Hotel & grounds (9)
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