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Country Inn & Suites By Carlson, Braselton, GA

Certificate of Excellence
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925 Highway 124, Braselton, GA 30517
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Country Inn & Suites By Carlson, Braselton, GA
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Country Inn & Suites By Carlson, Braselton, GA
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127 reviews from our community

Traveler rating
    66
    37
    15
    4
    5
See reviews for
50
20
8
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
  • All months
    (127)
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    (30)
  • Jun-Aug only
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Albion, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 21, 2015

We recently stayed here for a family friend's wedding. The accommodations were pleasant & the staff was friendly. The only reason I gave a lower star rating is the arrangements for the wedding party were confused, there was definitely a lack of communication between the staff which began from the time we tried to reserve a room. Yes, I said... More 

Was this review helpful? Yes
PaulaFernandezMartin, Director of Sales at Country Inn & Suites By Carlson, Braselton, GA, responded to this review

I appreciate you taking the time to share your concerns with us regarding your recent stay. I apologize that we seemed to be confused regarding the wedding details. In the beginning, regarding the reservations, more people tried to make reservations than the block had. Guests were coming in and departing at different times, therefore, there was some difficulty with guests... More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed April 2, 2015 via mobile

I recently stayed here for a business meeting, which was being held in the hotels meeting room as well. I had a bad evening on the way to the hotel. I'm from a small town so I wasn't used to all the traffic surrounding Atlanta. All I wanted was a shower and a comfortable bed, but upon arrival I received... More 

Was this review helpful? Yes
PaulaFernandezMartin, General Manager at Country Inn & Suites By Carlson, Braselton, GA, responded to this review

Dear Michael; Thank you so much for taking the time and write this review. We understand how important it is to host a successful meeting and mostly make sure everyone staying is relax for those long days. At Country Inn & Suites Braselton we are proud of our product and excellent customer service. You should definitely come back for pleasure.... More 

Winder, Georgia
2 reviews
5 of 5 stars Reviewed March 5, 2015

After reading some other recent reviews about the hot water problem and the interstate noise, I admit, I was a little worried about my upcoming trip. I had no reason to worry though because this place is awesome! A big thank-you to Jessica and Paula who made sure we were comfortable throughout our stay. The water was good and hot... More 

Was this review helpful? Yes
PaulaFernandezMartin, General Manager at Country Inn & Suites By Carlson, Braselton, GA, responded to this review

Dear gofast517; I'm happy to hear that you gave us a chance and were pleased with your stay. Things do go wrong or are out of our immediate control. We understand timing is everything in solving a problem and we do take all issues seriously and react as soon as we are aware of it. I appreciate your comments and... More 

Atlanta, GA
Top Contributor
67 reviews 67 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 5, 2015

A very pleasant stay. Was in the area for business, so I wish the coffee service was set up when I left the hotel at 5:30 a.m. But the room was clean, quiet, and the linens and towels were fresh smelling, not bleachy like you can get when things have been recycled a few too many times. I had a... More 

Was this review helpful? Yes 2
PaulaFernandezMartin, General Manager at Country Inn & Suites By Carlson, Braselton, GA, responded to this review

Dear Golf4food; We are glad you enjoyed your stay at the Country Inn & Suites Braselton and that you found our services and facilities to your liking. Weekdays breakfast starts at 6am and weekends at 7am, so I guess we missed you for a half hour or so. However, complimentary coffee station is served at the lobby thruout the day,... More 

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