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Holiday Inn Express Hotel & Suites Yulee

2.5 of 5
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76071 Sidney Place, Yulee, FL 32097
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Holiday Inn Express Hotel & Suites Yulee
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Ranked #3 of 7 Hotels in Yulee
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98 reviews from our community

Traveler rating
    43
    26
    17
    4
    8
See reviews for
33
25
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fl
Top Contributor
112 reviews 112 reviews
97 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

A midlevel Holiday Inn Express rooms are bigger but worn towels are past use by date ...great parking not the best breakfast but than again it's a holiday Inn the breakfast is almost always bad ......

Was this review helpful? Yes 2
Longboat Key, Florida
Top Contributor
218 reviews 218 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I arrived a weary road warrior and the friendly desk staff took pity on me. There was one room left, a king jacuzzi suite which he gave me at a great greatly discounted rate. (I must have looked desperate, and honestly I was) the room was clean and most importantly the bed was very comfortable. There are several fast food... More 

Was this review helpful? Yes 1
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, Thank you for sharing positive comments regarding your experience staying with us. We are especially glad that you had a good night's rest and felt safe. Perhaps next visit you'll have enjoy our complimentary breakfast. We look forward to your next stay! Kind Regards, Adolf Front Office Manager More 

Alicante
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 18, 2015

Broken a/c, rock hard beds, mold in the bathroom, wake-up call that didn't come, and not enough toiletries. Very disappointed. I've been a priority club member for years and stayed from Paris to New York. HI Expresses are usually very consistent but not this one. Management was also very poor. No one had any ability or authority.

Was this review helpful? Yes 2
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, We are a bit saddened to hear that your stay was disappointing and offer our sincere apology. Rest assured that our commitment to better serve your accommodation needs remain intact and the concerns mentioned within will be addressed. We hope that you will give us another opportunity to prove your expectations of our brand to be correct. Sincerely,... More 

Albany, New York
Top Contributor
107 reviews 107 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 18, 2015

I stayed for about 8 hours driving up Interstate 95. Good Clean room, Reasonable rate, very good breakfast, nice staff. Good parking, I would definitely stay here again. Easy on Easy off Interstate 95,

Was this review helpful? Yes 1
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, Thank you for reviewing us and sharing positive comments regarding your last stay. We are glad to know that your overall experience with us was satisfactory and welcome your next visit. Kind Regards, Adolf B Front Office Manager More 

Westfield, North Carolina, USA
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 16, 2015

This was okay, The staff was friendly and efficient. I just thought the room could have been cleaner. As long as you didn't look at corners, edges, harder parts to clean, it was more than acceptable. Bed was comfortable. Quiet setting.

Was this review helpful? Yes 1
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, We appreciate the valuable feedback provided and offer our sincere apology. We can assure you that we will continue addressing these issues with housekeeping to ensure a more satisfactory stay next visit. Kind Regards, Adolf B Front Office Manager More 

Baltimore, Maryland
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

Very clean, well decorated rooms. Spacious area around beds, furniture and in the bathroom. My Mother uses a walker and she had no problems getting around in the room. Great flat screen TV - lots of comfy pillows and bedding on the beds. Wonderful selection of drinks and foods at the continental breakfast. I told the desk clerk about my... More 

Was this review helpful? Yes 2
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, We were glad to hear that your last stay with us was well accommodated and that our Staff was especially courteous. We pride ourselves on providing a memorable experience to each of our guests and thank you for the encouragement. We greatly look forward to your next visit! Kind Regards, Adolf Burleson Front Office Manager Holiday Inn Express... More 

new hampshire
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 2, 2015

stayed while traveling to florida. The front desk manager was very accomodating and easy to deal with. The room was clean but the bathroom needed a little more cleaning. It wasn't enough to make us want to change just looked like housekeeping forgot to clean certain area. The breakfast was great and the lady working there was very pleasant. I... More 

Was this review helpful? Yes 2
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, Thank you for taking a moment to share with us valuable feedback regarding your recent stay.We apologize for failing to meet your expectations during this visit and will continue addressing these matters with housekeeping to ensure that we maintain our high standard of cleanliness in hospitality that our guests have come to expect. We are very grateful that... More 

St. Marys, Georgia, Usa
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

I really enjoyed my stay here and I would recommend it to anyone. The staff was friendly, the rooms were clean, the price was affordable, and the breakfast was nice. What more could you ask for? You won't be disappointed

Was this review helpful? Yes 1
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, Thank you for sharing positive feedback regarding your recent stay. We derive much satisfaction when our efforts in hospitality are recognized and especially when we've achieved our goal of exceeding our guests expectations. We really look forward to next visit! Best Regards, Adolf Burleson Front Office Manager Holiday Inn Express and Suites Yulee Fla More 

Orlando, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 22, 2014

Granted this is Yulee and a 2 star hotel; however, I was thoroughly disappointed in the quality of this HIE. The room just didn't seem clean and I didn't sleep well at all. Next time I'd try the Best Western across the street or find something at another exit.

Was this review helpful? Yes 2
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, Thank you for taking a moment to share with us valuable details concerning your recent stay. It really saddens us to hear that your's was not enjoyable. Please be assured that despite being a 2 star hotel, our standard of cleanliness as attested to by most of our guests is usually satisfactory at least. Nonetheless we will be... More 

South Carolina, United States
Top Contributor
55 reviews 55 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 3, 2014

We stopped here overnight on our way to Tampa for a cruise. We booked a suite since there was 6 of us (2 boys slept on sofa bed). Room was clean, beds were comfortable. The small "kitchen" area was nice to have especially the frig. Breakfast was very good, especially the cinnamon buns. FULL breakfast with eggs, meat, pancakes, cereal,... More 

Was this review helpful? Yes 3
HIE_Yulee, Front Office Manager at Holiday Inn Express Hotel & Suites Yulee, responded to this review

Dear Guest, Positive feedback from our guests is always appreciated, it keeps us motivated to continue "serving with a smile." Thank you for your honest review. We will continue to do our best to ensure that both our service and amenities are always what they should be; exceeding our guests' expectations. We wish you a safe travel and can't wait... More 

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