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Park Plaza Hotel Winter Park

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307 Park Ave. S, Winter Park, FL 32789
Park Plaza Hotel Winter Park
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Ranked #2 of 2 Hotels in Winter Park
A recent review
4 of 5 stars reviewed 3 days ago
beth l Charleston, South Carolina
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128 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Top Contributor
70 reviews 70 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed today NEW

This hotel desperately needs a modernization project. The lobby and halls are gloomy with a black background floral carpet w/ dark wood-stained doors and trim. There is an old-fashioned elevator to the second, and only floor w/ rooms...it requires the person exiting the elevator to reclose the gate as well as the door. If the guest forgets to this step,... More 

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Charleston, South Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Winter Park tradition is unique with old Florida charm and romance. I've stayed here perhaps a dozen times through the years and keep coming back. If you're looking for a cookie-cutter motel with a pool for the kids, this is not the place for you. The rooms are quaint with ceiling fans and old Florida decor; bathroom tiles may... More 

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Winter Haven, Florida
1 review
5 of 5 stars Reviewed 1 week ago

This quaint hotel boasts an ideal location enhanced by its cordial, professional staff. The ambiance is serene and relaxing. It fits its surroundings perfectly and serves as a reminder that there are more important considerations than the size of the TV screen.

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Baltimore
Top Contributor
58 reviews 58 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an older hotel, run by a family, right on the main street in Winter Park. We were in a small suite right above the street, with a small balcony hung with ferns. It seemed like a European hotel, and we loved it. There was an excellent restaurant under the roof, and also a lively bar. Service was great... More 

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Easton, Maryland
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Park Plaza is a unique little hotel right in the center of things in Winter Park, Florida, a great venue for getting acquainted with this charming community. Yes, some of the rooms are small, and, yes the floor squeaks from age, but the charm factor is very high. We had a very positive experience starting with arrangements for the... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings jgieske, Thank you so much for taking the time to write such a wonderful review about your stay at the Park Plaza Hotel. You captured the essence of what we are all about so eloquently. We strive to take care of our customers from beginning to end, and are so pleased that you felt comfortable and happy. Please come... More 

Navarre, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a lovely hotel. It is like stepping back to the 1920's. Beautiful history and sitting on balcony looking at the people walking by. Great hotel and great location. Wonderful restaurants nearby. We had a balcony suite which is wonderful.

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Morning Pohlmanns, We appreciate your lovely review, and agree that we are so privileged to be located right in the heart of such a beautiful area with wonderful restaurants and shops directly outside our door, and multiple activities and scenic sights within close walking distance. Who could ask for more. So glad that you enjoyed your stay! More 

Baltimore, Maryland
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed one night Feb 14, 2015. This is an old property with loads of character -- down to the squeaky floorboards. It sits right on Park Ave.and has a long continuous balcony overlooking the street with planters to act as privacy screens, and they do give you a limited sense of private space. Definitely opt for the king suites with... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings ThePescos, You certainly captured the aura of our lovely hotel with your review, down to the historic feel you get when you first step in to the lobby. The Park Plaza has been a Hotel since the early 1920's and if these walls could only talk............... Over the years we have had several guests of notoriety and we wish... More 

Bedford, New Hampshire
1 review
1 of 5 stars Reviewed February 15, 2015

This quaint hotel could be nice, but it isn't. The staff is surly, with that insolent attitude that implies that they resent you needing something. The honeymoon suite features a bathroom that is tiny, dirty, and the plumbing runs continuously. Featuring paper thin walls and no sound protection from the main street one floor below, the noise is endless through... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Afternoon PaulaP, I was so disheartened to hear that you were disappointed with your stay. I recognize that sometimes street noise can be a factor as we are located right at the heart of the township of Winter Park, directly on the main avenue with all the shops and restaurants. While it is lovely during the day to be... More 

Highland Beach, Florida
1 review
5 of 5 stars Reviewed February 14, 2015

My husband and I just returned from staying at Park Plaza and it was perfect! The hotel staff is so accomodiating, it is very European, romantic and extremely clean. We had just left Casa Monica and the beds and pillows so much more comfortable. I don't understand the negative review of the last person. We found it very quiet and... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings Dfwwr2, Thank you for your raving review of the Park Plaza Hotel. We were so pleased to hear that you loved your stay with us, and that everything was to your satisfaction. The comparison with the other property was high praise indeed, and we really appreciate you taking the time to share that with us. We hope you have... More 

1 review
2 of 5 stars Reviewed February 6, 2015

I booked this space for some business travelers hoping to give them an unique experience. The staff were unprofessional, lacked basic core customer service training and were discourteous. There was a problem with billing and it was handled like a bill collection agency. It was their mistake and handled the whole situation very poorly.

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Afternoon Rebekah D, I truly appreciate you sending your Business Associates to stay at the Hotel, as this is a very important part of our business. I was, as you can imagine, very disheartened to hear that you felt the staff to be discourteous and that your billing was mishandled. This would never be our intent, as we strive... More 

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