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Park Plaza Hotel Winter Park

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307 Park Ave. S, Winter Park, FL 32789
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Park Plaza Hotel Winter Park
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Park Plaza Hotel Winter Park
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143 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savannah, GA
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Confident enough of a warm welcome and a great experience that I brought the boss along this time. Regretfully, we only had three nights, but every moment of it was truly delightful. The lovely rooms, the wonderful balconies, the welcoming and helpful staff: all contribute to a five-star stay. This is a historic property and is well-maintained, preserves the old... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

After reading some of the negative reviews I didn't know what to expect. Of course the train was loud and the bathroom was small but overall we had a great one night stay. We had a park balcony room overlooking the rose garden in the park. The staff could not have been friendlier or more helpful and the location was... More 

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New Jersey
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Charming, quaint hotel. Get a balcony room if you can. It's delightful to sit out there anytime day or night to people watch, or just relax The room was lovely, but the bed was the best....comfy, cozy. It was a long day, but I slept like a dream because of the bed. The staff was very nice and helpful

Was this review helpful? Yes 1
Zephyrhills, Florida
Top Contributor
100 reviews 100 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Don't plan on sleeping. Trains go by at least every two hours and lay on the whistle. The location is great, but not worth the lack of sleep. The service is good. Room is just average. It is quaint but needs improvements. Could not lock door between rooms. Good thing the couple in other room was with us. Often had... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Evening LeoraY, I truly appreciate you taking the time to write about your stay at the Park Plaza Hotel. Every review that we receive is taken very seriously by staff and management alike and it is important for us to get your feedback. I was so disappointed to hear that you didn't get a good night's sleep, and offer... More 

Cape Coral
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Park Plaza has a really great location right on Park Ave, Winter Park. Walking distance to many great restaurants and bars. Attentive staff-- quick to check-in and out and the valet retrieved my car quickly. Very clean room. Tiny bathroom, but adequate. The hotel also offered a light breakfast of tea/coffee and muffins that we did not partake in.... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Morning Stacybtha, We very much appreciate you taking the time to write about your stay at the Park Plaza Hotel. We sincerely apologize that you had trouble with noise. Some nights we literally have no trains passing by at all, but on occasion we do get more than our fair share, and I am so sorry that this happened... More 

Tupelo, Mississippi
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is excellent, walking distance to restaurants, shopping, park, train station. I would recommend a room on the street side. The rooms on the street side have a balcony. My room was on the backside, would have been a better stay had I been on the street side. I did have a nice view of the train tracks. The bed... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings GMArmstrong, Thank you so much for taking the time to write a nice review of your stay at the Park Plaza Hotel. We are so happy that you found the location to be prime. It is certainly easy to walk to all the lovely restaurants, shops and museums in the area right from the front door of the property.... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

A hidden gem located in the center of Winter Park's historic Park Avenue. The hotel reminds the visitor of a turn of the century retreat in New Orleans' French Quarter. It is a reflection of how hotels used to be ... warm and hospitable. Pia and Tyler's customer service is second to none. Every request we had was taken care... More 

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Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Morning, We were so pleased to see how much you enjoyed your stay at the lovely Park Plaza Hotel. You truly captured the essence of what we are about, and we are proud that you were so pleased with the staff. We strive to be a property of excellence, and it is lovely when we know that we have... More 

Orlando, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2015

The price is really high for this hotel .The staff was friendly enough and the room was clean but the beds were very small ,the bathrooms was so tiny you felt like you were in a closet ,the floor and windows shake from the trains passing near by,the elevator was bit on the scary side and you could only fit... More 

Was this review helpful? Yes 2
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings Farrah B, I was so disheartened to learn that you were disappointed with your stay. The Hotel was built in the early 1920's and subsequently the rooms are smaller than one may have come to expect in this modern day, however the location is prime, right in the heart of Winter Park, which allows one to literally step out... More 

Travelers are raving about these Winter Park hotels

Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 20, 2015 via mobile

They call it charming and quaint. I say the sort of residential rooming hotel that down n outs stayed at in the early 1900s. Very down at heel. And we got charged 178 for it. Promised 2 queens got a double and a twin. We tried checking out because it was soooo seedy and they refused to refund any of... More 

Was this review helpful? Yes 1
Pia-PPH, The Staff of the Park Plaza Hotel at Park Plaza Hotel Winter Park, responded to this review

Good Morning Ben R, The Park Plaza Hotel has been owned and personally managed by the same family for three and a half decades. They are fully dedicated to this town, and to their business, and are on site every single day ensuring that this nearly century old building is kept in tip top shape, while keeping the ambiance of... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2015

There's so much to love about this hotel! The customer service is stellar, especial Pia and Tyler. They went above and beyond. The historic character and decor make you feel like you have gone back in time. The teensy tinesy complaint is there wasn't an iron & ironing board in the room and the ones that were brought were the... More 

Was this review helpful? Yes
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings WooHooWineWoman! Your review was so uplifting and nice, and we really appreciate you giving us 5 stars! The staff were so happy when they saw that. So glad you received such great service from all of us here. That is truly how we want you to feel, so when a review like yours comes in it of course makes... More 

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