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Park View Hotel

3.0 of 5
5651 Cypress Gardens Blvd, Winter Haven, FL 33884 (Formerly BEST WESTERN Park View Hotel)
Hotel amenities
Park View Hotel
Ranked #8 of 16 hotels in Winter Haven
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103 reviews from our community

    Trip type
Traveler rating
    14
    28
    20
    18
    23
Date Rating
Fort Lauderdale
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 15, 2013 NEW

We stayed here in March 2013 when we decided to bring our daughter to Legoland for Spring Break. A few misleading online reviews led me to believe there were no other convenient hotels near Legoland so we settled on the Park View. As of late 03/13 they had not bothered to change their old Best Western signage (simply covered it... More

Was this review helpful? Yes 1
BWParkViewManagement, Guest Relations Manager at Park View Hotel, responded to this review
May 16, 2013

Dear NataliaRod: Thank you for taking the time to review our hotel. We know just how valuable your time is and appreciate your feedback. We understand that all of our guests have different needs and we do sincerely make it our daily goal to exceed the expectations of our guests, and I apologize that for you this was not the... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2013

I am glad I didn't listen to the reviews. This hotel is an older property but it was clean, the bed and pillows were comfortable, the staff was great! They were very kind and accomodating. My room was very clean as was the lobby area. Like I said it is an old property so the the tub and toilet are... More

Was this review helpful? Yes 1
BWParkViewManagement, Guest Relations Manager at Park View Hotel, responded to this review
May 16, 2013

Dear JodiLee66: On behalf of the Best Western Park View Hotel team, I sincerely thank you for your review of our hotel. We genuinely enjoy what we do here and love to hear about our guests' positive experiences. Our staff will be very proud of the work they have done to exceed your expectations. Best of wishes to you and... More

Washington, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2013

I have to say I’m glad I did not read Trip Advisor before I choose this hotel. After reading these comments I’m surprised I was at the same place. My family and I decided not to make reservations at this hotel since we did not know how long it would take us to see Legoland as we know the kids... More

Was this review helpful? Yes 2
BWParkViewManagement, Guest Relations Manager at Park View Hotel, responded to this review
April 16, 2013

Dear Laura, On behalf of the Park View Hotel team, I sincerely thank you for your review of our hotel. We genuinely enjoy what we do here and love to hear about our guests' positive experiences. Our staff will be very proud of the work they have done to exceed your expectations. Best of wishes to you and yours and... More

Woodhaven
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 14, 2013

Girlfriend & I booked a room for 2 days because of a special wedding we were attending on Sat. 4/6/13 & were VERY DISAPPOINTED! Our room was not ready, people were very rude & hotel was VERY NASTY! "We left the next day immediately following wedding reception" Pool was humungous & looked like it had not been cleaned in decades.... More

Was this review helpful? Yes 3
BWParkViewManagement, Guest Relations Manager at Park View Hotel, responded to this review
April 18, 2013

Hi Kimberly, Thank you for your comment concerning your stay at the Park View Hotel. I appreciate you taking the time to post your comments on TripAdvisor. I hope you accept my apologies for the inconveniences you experienced. I am disappointed to hear you had a bad experience, as this is not the type of service we pride ourselves in.... More

Travelers are raving about these Winter Haven hotels

Clearwater, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2013

We had to change room three times before seeing one that would be acceptable for our one night stay. The rooms were filthy...hairs all over the bathroom floor and tub, urine on bathroom floor and toilet seat. There were bugs everywhere in room...under the bed cover, on the walls, flying around the room, etc. There were spider webs in every... More

Was this review helpful? Yes 3
BWParkViewManagement, General Manager at Park View Hotel, responded to this review
April 9, 2013

Dear LoriTDAR: We are deeply apologetic that you experienced an obvious 'overlook' within our housekeeping inspections. Our trained room inspectors routinely check all of our rooms to ensure that we are offering a clean, well-maintained room. l reviewed your comments with our Executive Housekeeper and Housekeeping Supervisor so that we can make any necessary improvements in this area. We are... More

Valdosta, Georgia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 5, 2013

Upon arrival, we entered our room (which was an outside entry room) to find the bathtub full of water, used towels on the sink, trash can full with sanitary napkins in it, and two spider "door guards" hanging in the doorway on the INSIDE of the room , not counting the one my hubby killed on the bed while calling... More

Was this review helpful? Yes 2
BWParkViewManagement, General Manager at Park View Hotel, responded to this review
April 8, 2013

Dear TracieB26: We are deeply apologetic that you experienced an obvious 'overlook' within our Front Desk department. The room you were assigned and checked into was not marked clean upon your arrival and you were not supposed to be checked in by our Front Desk staff. I truly apologize for this oversight within our staff and the correct department head... More

Bluffton, South Carolina
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 24, 2013

We booked this hotel because we were spending the weekend at legoland for my 8year olds b-day, and its the closest hotel. We booked the ground floor by the pool , not because it was by the pool, but because my son is scared of elevators an we always take the stairs in hotels where we can't get the ground... More

Was this review helpful? Yes 1
BWParkViewManagement, General Manager at Park View Hotel, responded to this review
April 8, 2013

Dear Mike P: Thank you for your comment concerning your stay at the Park View Hotel. I appreciate you taking the time to post your comments on Trip Advisor. I hope you accept my apologies for the inconveniences you experienced. I am disappointed we failed to give you the fine accommodations and considerations we strive for with all of our... More

oceanside
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2013

I got bitten by bedbugs here. At first I thought it was mosquitos, but all my bites are in neat little rows of 3 (telltale bedbug sign of "breakfeast, lunch and dinner") and there are a dozen or so sets of these bites on my hands, arms, back and face. I'm pretty well traveled and this is a first for... More

Was this review helpful? Yes 2
BWParkViewManagement, General Manager at Park View Hotel, responded to this review
April 15, 2013

Previous response posted on site was fraudulent this is correct response to guest above. Dear kristiflowers: Naturally, we were disappointed to learn that you encountered issues during your stay. I sincerely apologize for your unpleasant experience. Unfortunately, your experience was not the same as many of our other satisfied customers. We will share your comments with our team to improve... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2013

We took the kids to Legoland. On check in we were told of a problem with heat in the rooms. The lady at the front desk assured us it was being repaired. Being from Pittsburg are used to weather a lot colder than it was at Legoland. So we decided to stay any way. Our room was actually comfortable. There... More

Was this review helpful? Yes 1
BWParkViewManagement, Guest Relations Manager at Park View Hotel, responded to this review
April 16, 2013

Dear Joan, We sincerely thank you for recognizing the quality of service that you received while visiting our property. In regards to your commentary about the hotel staff, thank you. We are very lucky to have such a passionate and friendly staff at our hotel. I truly believe that the smiles that you see in the hallways are a true... More

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2013 via mobile

Booked room on a third party website. Checked and drove to room. Surprise! Hello, early 80's Motel 6 room. What happened to the room in the website's photos? We were diseved by advertisement and even hotel's website. They switched the room that we booked for a cheaper room. Too many things too mention regarding the appearance of the room but... More

Was this review helpful? Yes 2
BWParkViewManagement, Guest Relations Manager at Park View Hotel, responded to this review
April 16, 2013

Dear nothingtohidehr, Thank you for taking the time to review our hotel. We know just how valuable your time is and appreciate your feedback. We understand that all of our guests have different needs and we do sincerely make it our daily goal to exceed the expectations of our guests, and I apologize that for you this was not the... More

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Additional Information about Park View Hotel

Also Known As:
Best Western Admirals Hotel
Best Western Winter Haven
Winter Haven Best Western
Address: 5651 Cypress Gardens Blvd, Winter Haven, FL 33884 (Formerly BEST WESTERN Park View Hotel)
Region: United States > Florida > Central Florida > Winter Haven
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 hotels in Winter Haven
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Park View Hotel formerly Best Western Park View Hotel,overlooking Legoland® Florida Theme Park. The hotel offers every amenity to make both business and leisure travelers feel right at home. Guests will be close to a variety of local attractions including Legoland® Florida Theme Park, Lake Eloise, Historic Bok Sanctuary, Golf, Fishing, Polk Museum of Art and Fantasy of Flight. ... more   less 
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