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Magnuson Grand Conference Hotel

Hotel website
5651 Cypress Gardens Blvd, Winter Haven, FL 33884 (Formerly Park View Hotel)
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Magnuson Grand Conference Hotel
Best prices for: 1 room 1 guest
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Ranked #6 of 17 Hotels in Winter Haven
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63 reviews from our community

Traveler rating
    17
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    12
    12
    15
See reviews for
37
5
2
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (16)
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Arnold, Maryland
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a hotel that is well-valued but not fancy. Rooms were comfortable and spacious, bedding was excellent, but the general appearance is a bit dated. Hallway lighting is somewhat dim. Continental breakfast was generous with good variety. All in all, if expectations are appropriate at the outset, I don't think many will be disappointed.

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Waldorf, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Was staying at the HI Express nearby which is a nicer property (and more expensive) but the WiFi there was unusable...very slow and kept dropping. It was not their problem,but their provider but I could not wait for them to fix it as I had business to transact on line. I checked in to the Magnuson after confirming their WiFi... More 

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Boynton Beach Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 1 week ago

Made a pre-paid reservation about a month ago. Checked in last night around 5:30pm with my wife and two young grandchildren (after spending all day at nearby LEGOLAND.) We were all tired and ready to wash up and relax before going out to dinner. Only 1 person was working at the reception, meaning that we had to wait 20 minutes... More 

Was this review helpful? Yes 2
Boynton Beach, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We were told check in time was 3:00. We returned at 5:30. Still no room. The hotel was over booked, disorganized and out dated. When we finally were given a room there was no air conditioning. Imagine, south Florida without air conditioning. There was no light at the bathroom sink. The bathroom was in severe need of repair. Needless to... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Thought it looked nice on the site. Has a beautiful lobby & good customer service but the room was 'sketchy' & just needs to be updated. On top of being older which is fine there was plenty of dust to go around and multiple cob webs. Only stayed because we needed to be nearby, probably would not come back again,... More 

Was this review helpful? Yes 2
Debbie N, Director of Sales at Magnuson Grand Conference Hotel, responded to this review

Thank you for your review of our Magnuson Grand Conference Hotel! We do strive to hear from our guests and wish to extend our gratitude for your input. For our shortcomings, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of your expectations. Hope... More 

Florida Panhandle, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Recently stayed here for 8 nights durinf a conference and while it definitely isn't somewhere I'd have chosen to stay if we made our own reservations it wasn't all bad. We were in the tower on the 5th floor in a "suite", though I'd hardly call a single queen size bed a suite. The recessed light in the entry had... More 

Was this review helpful? Yes 1
Debbie N, Director of Sales at Magnuson Grand Conference Hotel, responded to this review

Thank you for your review of our Magnuson Grand Conference Hotel! As part of the new management that has recently taken over the resort, we appreciate the time you took to let us know your feedback and it appears in some respects we have failed to meet your expectations. For our shortcomings, we sincerely apologize. With comments and feedback from... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

While the staff were all very friendly and attentive, the hotel was just not a place you would want your family to sleep. We checked in and checked right out. Our room had leaky plumbing, mold and mildew in the bathroom and general grime throughout the room. The room was old. Very old. Dresser drawers were broken and the door... More 

Was this review helpful? Yes 1
Debbie N, Director of Sales at Magnuson Grand Conference Hotel, responded to this review

Thank you for your review of the Magnuson Grand Conference Hotel. As part of the new management that has recently taken over the resort, we appreciate the time you took to let us know your feedback and we feel your stay was totally unacceptable for our new standards based on your comments. We are in an ongoing renovation, but we... More 

minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location if you're going to Legoland. We were traveling with a grandchild who is very allergic to dogs and cats and requested a room no pet had stayed in. The person I spoke with on the phone said she would take care of it herself. We had no allergic reactions by the next morning, so appreciated that. All staff... More 

Was this review helpful? Yes 1
Debbie N, Director of Sales at Magnuson Grand Conference Hotel, responded to this review

Thank you for your review of our Magnuson Grand Conference Hotel! We do appreciate all reviews; especially from our satisfied clientele! With comments such as yours, our entire staff can feel satisfied they are accomplishing the goal of making the Magnuson Grand Conference Hotel as special as we feel it is to our guests. Looking forward to seeing you again... More 

Cape Coral, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The booked room (king executiv) was different from description, old, bad mattress and there was no sofa as described. Will never book again. When complaing at the reception I got a smile and they told me, all rooms are different and ours is like that.

Was this review helpful? Yes 1
Debbie N, Director of Sales at Magnuson Grand Conference Hotel, responded to this review

Thank you for your review of the Magnuson Grand Conference Hotel. As part of the new management that has recently taken over the resort within the past year, we appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. We are constantly looking for ways to improve and your... More 

Norfolk, Virginia, United States
Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has become a place a of refuge for us and not used as most folks would use it. The decor is so-so though it is clear there are always updates being done and efforts to keep rooms current and nice. We needed a room late at night following a family emergency and the front desk staff (Penny) could... More 

Was this review helpful? Yes
Debbie N, Director of Sales at Magnuson Grand Conference Hotel, responded to this review

Thank you for your review of our Magnuson Grand Conference Hotel! As part of the new management staff that has recently come to the hotel, we appreciate all reviews; especially from our satisfied clientele! With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Magnuson Grand Conference Hotel as grand and... More 

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