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Holiday Inn Winter Haven

Certificate of Excellence
3.0 of 5
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200 Cypress Gardens Boulevard, Winter Haven, FL 33880
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Holiday Inn Winter Haven
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Ranked #2 of 17 Hotels in Winter Haven
Certificate of Excellence
A recent review
5 of 5 stars Reviewed November 26, 2013
cjansen88
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160 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Winter Haven
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 26, 2013 via mobile

We decided to stay at this Holiday Inn because all the other hotels in the area looked sketchy. We wanted something close to Legoland, which it is. Clean rooms, awesome lobby! And the kids get mini-figures for Legoland at check-in! My only problem is the price, with a AAA discount we paid $135 for one night, but it was worth... More 

Was this review helpful? Yes 1
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 15, 2013

I have over 200 hotel nights this year and this is the best mid price hotel I have stayed in (2013). The property is new and well appointed. The staff was exceptional and very knowledgeable about local shops and restaurants. The breakfast is the average chain fair with the signature HI cinnamon rolls. The only thing I would like is... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed October 28, 2013

First off I want to say thanks to all the staff at this hotel. I had a surgery in Winter Haven and stayed here for 5 days. Everyone was so friendly and accommodating and made my stay very comfortable. Suzanne who works the evening bar/restaurant is super nice as is the lady who works the breakfast! The hotel itself was... More 

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north port,fl
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed October 19, 2013

This is very close to Legoland, about a 5 minute drive. It is also close to restaurants & shopping. The hotel is very clean. We have stayed here a few times when visiting Legoland, when the Hampton Inn was booked. We prefer that hotel. Holiday Inn doesn't offer free breakfast, which we like for the kids. I take my grandchildren... More 

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Weston, Florida
Level Contributor
87 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed October 14, 2013

Very good hotel for a family going to legoland, they treat you well and even give you legoland stuff at check-in. It would have been a "good" hotel if breakfast was better. The breakfast staff ( basically one lady when we were there) could do a better job, and the food had basically no taste. Eggs were of the canned... More 

Was this review helpful? Yes 1
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Good Afternoon, First let me thank you for your review of my hotel. I am so sorry we were not 100% up to your standards. I will address your service in the Cafe' Blu and the food as well. I hope you will give us another chance to show you that we are better than that. Please feel free to... More 

Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 25, 2013

Great place to stay for a Legoland visit.....staff was nice and free breakfast was just fine. Pool was nice as was our room. Since there is only 1 elevator in the building I would recommend a ground floor room. Breakfast was staffed and everything was plentyfull with nothing running out, and we went down probably later than most.

Was this review helpful? Yes 1
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed September 9, 2013 via mobile

We selected this hotel because it came recommended as one of the newer and cleaner hotels in the area. Upon arrival, we were told that the cable and the Wi-Fi were both out. When we expressed our disappointment about the lack of amenities promised, we were told it is not the hotel's fault and that we were lucky we had... More 

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IHGCare, Guest Relations Manager at Holiday Inn Winter Haven, responded to this review

Dear PrudentB, Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas... More 

Idaho, United States
2 reviews
5 of 5 stars Reviewed August 19, 2013

Due to unforeseen problems with our previous hotel, we had to get a room here last minute, but the the lobby manager Chad helped us out immensely, was polite, informative on our goals to get to Legoland, and gave the kids some Lego minifigs first thing when they walked in the door. Though being almost full, the room was great,... More 

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 14, 2013 via mobile

We were moved to this hotel when we got a call from the Hampton Inn next door that they overbooked. We were promised same accommodations, free breakfast, park discounts and toys for kids at same price. Received mostly everything except for toys for kids and hotel room was not as nice. A little disappointed. The air conditioning in the room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Winter Haven, responded to this review

Dear Jodesk, Thank you for your recent stay with us and reviewing our property. I am pleased you liked the location and it's proximity to Legoland. I would also like to apologize for the overall dissatisfaction you had experienced. Rest assured that the issues you have raised has been documented and will be forwarded to the appropriate departments for necessary... More 

Miami, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 12, 2013

Would recommend for a trip to legoland. Nice place to stay and close to the park. Restaurants are nearby. Very clean and very good service.we booked at last minute and the front desk had our info available we we arrived.

Was this review helpful? Yes 1
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