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Holiday Inn Winter Haven

Certificate of Excellence
3.0 of 5
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200 Cypress Gardens Boulevard, Winter Haven, FL 33880
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Holiday Inn Winter Haven
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Ranked #2 of 17 Hotels in Winter Haven
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Matt B
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153 reviews from our community

Traveler rating
    54
    72
    20
    2
    5
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88
11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

The hotels staff was curtious and prompt too are needs. W found that it was a short drive to lego land florida. Less than a couple of miles. Inside and out of this hotel is spotless. Very impressive, Iwould definately recomend to a friend.

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San Jose, California
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here last weekend when I took my daughter to Legoland. Cost was 1/3 of what it costs to stay at the Legoland Resort. Hotel was clean, comfortable, and modern. Service was very friendly and they even gave my daughter a lego minifigure. Thanks Holiday Inn.

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Smithfield, Virginia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband traveled to Winterhaven due to a family emergency and had to find a hotel at the last minute. The check in staff was wonderful. They made everything possible to get him a room at the last minute and they made sure he was taken care of. The hotel staff was very friendly, personable and professional. They have excellent... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean rooms. Restaurant is very convenient and good. The breakfast is better than the dinner menu. We got in late and didn't want to venture out. Very quiet. Friendly staff. We came down to go to Legoland. It's only a few minutes away from the park. We would stay here again.

Was this review helpful? Yes 1
Miami Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was trying to get two rooms for a busy weekend and calling every day several times. Nicole and Tiffany were very helpful in putting up with me and assisting me in my efforts. Finally got them thanks to this. Nice property very friendly staff , clean , and close to all you need.

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Bath, Maine
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2015

We stayed here two nights based reviews bc we went to Legoland. The staff was smiling and helpful and friendly. The AC is loud, the rooms are standard, the pool is awkward, but works. The "shuttle to legoland" is a Legoland based operation and is ONLY the times they list and ONLY those times! The shuttle could fill up... The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Winter Haven, responded to this review

Dear Cortney L, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests and it is nice to know that you have regarded our friendly and helpful staff. However, it seems that we were not able to execute an exemplary hotel stay experience... More 

Top Contributor
84 reviews 84 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

This hotel is very convenient for trip to Legoland. We booked two rooms here last week and found the rooms to be new, clean and well appointed. The A/C units are very loud but I think this is standard in 90% of hotels and they did work. The lobby is modern and simple. The food at the breakfast buffet is... More 

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Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 7, 2015

This was my second stay at this Holiday Inn. It had everything I needed including laundry machines, restaurant, bar, small pool. The staff were really nice...I mean exceptionally nice. The room was spacious for a Holiday Inn and the beds were comfortable with the pillows we had requested. The cot was awful. Unusable. This was unfortunate as we had to... More 

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Dallas, Texas
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 5, 2015

We have stayed at this property over 10 times while visiting Lego Land and other attractions. The hotel is not a typical Holiday Inn. It is new, it is well maintained, and the staff are great. The rooms are comfortable and clean. There is a nice pool for children and adults but it is really a kids' pool. It is... More 

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St. Pete Beach, Florida
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 1, 2015

The room was lovely; the lobby was lovely. We were there for just the night, using it as most people- to visit LEGOLAND. Everything was fine. Brianna Cruz of the dining room was exceptional. She was the only server in a roomful of guests, but maintained a very friendly and genuine manner. Unfortunately, the front desk double-charged me and insisted... More 

Was this review helpful? Yes 4
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

I am sorry about all the confusion and issues we had with the charges. I am not sure how or why a few days later it went through again. After doing some research I don't see another charge, but if you would like to call me I will be more than happy to help resolve this.I am so sorry if... More 

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