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Bonaventure Resort & Spa

4.0 of 5 250 Racquet Club Road, Weston, FL 33326 (Formerly Hyatt Regency Bonaventure Conference Center and Spa)
#4 of 7 Hotels in Weston
711 Reviews 3.5 of 5 stars
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Bonaventure Resort & Spa
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711 reviews from our community

Traveler rating
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    153
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miramar, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I want to thank staff for a wonderful organizational retreat held this past weekend. Every service requested was done efficiently and with great detail. The venue we selected enhanced the workshop program perfectly. The luncheon meal was tasty and served promptly at the designated time. The overall experience exceeded our expectations and I know we will plan other events at... More

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for providing your feedback regarding your recent retreat at our resort last weekend. We are so delighted that you and your attendees enjoyed our location for your event, and the excellent service and food provided by our staff. We will certainly share your kind remarks with all of our team members. We hope to see your group again... More

Charlotte, North Carolina
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I ALWAYS MAKE A POINT TO SEND MY REVIEWS WHEN I STAY AT A HOTEL. I travel frequently and always appreciate others who send reviews so that I can somewhat know what to expect. This Hotel received so many mixed review from Dissatisfied and Satisfied customers so I continued with the reservation very curiously. I stayed at this hotel and... More

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Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Please accept our sincere apologies for the overall cleanliness and condition of your guest room. It is our goal to exceed your expectations and we would like an opportunity to make things right by you. If you would like to speak further with us about your experience, please reach out to Mike L. at 954-349-5648. Thank you. More

Canton, Georgia
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice resort, I wish we had more than one night. We travelled with our kids and got a corner suite/sdjoing room over looking the pool area. We didn't have much time as we got in and headed directly to shopping areas! We got a great deal on priceline for these rooms. There was a balcony to sit... More

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Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for choosing to stay with us for one night prior to your cruise! We're so happy you and your family enjoyed our spacious rooms and nearby shopping. We hope you will come back again soon when you stay longer and thanks for sharing your experience with others who may be considering a visit to the Weston area. More

Pensacola, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a business conference at the BonaVenture this past weekend, and I have never been made to feel more special. The BonaVenture staff are phenomenal at making one feel special. Hospitality is the key experience here. The rooms were cozy and clean. The pool area and grounds were pretty and relaxing. The food at both restaurants are exceptional. If... More

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Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for sharing your positive experience at our resort. We're so glad you were able to enjoy so many of the amenities we have to offer during your business trip - and we are equally pleased to hear that our employees provided true hospitality during your visit. They take great pride in delivering exceptional service and we appreciate your... More

Fort Lauderdale, Florida
Top Contributor
51 reviews 51 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister & her friend came into town and I wanted to take them somewhere different in the Weston/Davie area. So I picked this option and it was a pleasant surprise. The resort is a little difficult to find as GPS was useless. It's very unassuming entrance hid the way in. We parked and walked right in, no guard gate... More

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Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you very much for reviewing the Bonaventure Resort & Spa. We're thrilled to know that you, your sister and friends enjoyed your brief visit at our property - especially your lunch at Cabana Bar Café! This is a very popular spot for our guests to relax poolside and enjoy the beautiful waterfall views. Now that you know what our... More

USA
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The pool area is nice, the landscaping outside was nice, thats about it! The rooms were moldy, musty, and moist. Kind of Tv's they had in rooms was the type people threw out about 10 years ago. Building is old and outdated. No complementary breakfast, no complementary wifi. Elevator shakes when going up or down, and is really slow, I... More

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Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for sharing your recent experience at our resort. We are very sorry we fell short of your expectations and would like to extend our apologies for any inconveniences you experienced with the condition and odor in your guest room. We will investigate the odor you described and do our best to correct this situation. We are currently working... More

East Coast
1 review
3 of 5 stars Reviewed 4 weeks ago

If you are a disabled individual, especially with a service dog, I would be very careful before booking a room in this hotel. Problems started with booking a reservation. I needed to reserve a handicapped room, which was no problem. However, when I, out of courtesy, informed them that I would be bringing my mobility service dog, I was immediately... More

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Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for sharing your recent experience with us. We are very disappointed to learn about the inconsistencies you encountered with respect to our service dog policy. Service dogs are absolutely permitted at our property and we would very much like to speak with you directly to discuss this. Would you be good enough to contact our Executive Office at... More

COCONUT CREEK
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed last weekend for a quick and close getaway. We had a standard king room. The room was ample but not luxurious... desk, chair, firm bed (very firm), standard linens. A flat screen TV but not HD channels!! The bath was very nice including a bidet, which is a step up from most hotel baths. It... More

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for taking the time to review our resort. We are very happy that you enjoyed the resort amenities, waterfall pool and our restaurants, but most of all the friendly service you received from our staff which contributed to a most enjoyable visit. We hope you will consider us again for a future stay - we would love to... More

Bogotá
Top Contributor
168 reviews 168 reviews
124 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed August 25, 2014

This time, we stayed with the family (2 adults; 2 chilcren age 4 and 6) for a couple of days. We had an executive room with 2 double beds and a small kitchenette in Building 2. The room and the kitchenette were nice and clean; the air conditioning was efficient and quiet. The 2 chairs on the balcony were damaged... More

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for taking the time to provide us with your feedback regarding your recent stay with us. Please accept our sincere apologies for any inconveniences you experienced with the condition of your guest room. Please be assured that your comments have been documented and we will certainly address all of the cleanliness issues you described. We understand the need... More

Atlanta
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 23, 2014 via mobile

The staff is their best asset by far. They were always willing to help with any request. With that said, some things were out of their control. The rooms are actually in different buildings and I'm not sure if it was just mine that hasn't been updated in years, but it needed major work. The carpets were absolutely filthy in... More

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for your review of the Bonaventure Resort & Spa. We are very happy that you enjoyed our beautiful main pool area and the great food provided at our Cabana Bar. But most of all, we appreciate your kind remarks about the exceptional serviced provided by our staff at Bar Zen. Our employees take great pride in being of... More

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Additional Information about Bonaventure Resort & Spa

Address: 250 Racquet Club Road, Weston, FL 33326 (Formerly Hyatt Regency Bonaventure Conference Center and Spa)
Location: United States > Florida > Weston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bonaventure Resort & Spa 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hyatt Regency Weston
Hyatt Weston
Hyatt Spa Weston
Hyatt Regency Bonaventure Conference Center And Spa
Hyatt Regency Bonaventure Hotel
Bonaventure Resort Weston
Bonaventure Spa Weston Florida

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