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Bonaventure Resort & Spa

GreenLeadersBronze level
250 Racquet Club Road, Weston, FL 33326 (Formerly Hyatt Regency Bonaventure Conference Center and Spa)
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Bonaventure Resort & Spa
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854 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Garstang, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Was here on business working with Warriors boxing for an upcoming fight.. This place accommodated us impeccably.. We had to ask for nothing.. The food was gorgeous, the rooms were luxurious.. Pool area was stunning, I have to come back here on vacation..

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you Nevada702 for a wonderful review of the Bonaventure Resort & Spa. Thank you for pointing out luxurious rooms, food and stunning pool area. We look forward to welcoming you back soon for your next vacation. More 

New York City, New York
2 of 5 stars Reviewed 1 week ago

This place is highly over rated. I am being generous. Hardly anyone on staff speaks intelligible English. Welcome to South Florida. The rooms smell musty and the furniture is vintage 1970's or 80's. I tried to use the fitness center but the music was sooooo loud that I could not stay in the room for more than 10 seconds. When... More 

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for providing feedback about your recent experience at our resort. While we deeply regret any inconveniences during your stay, we are thankful you reached out to our staff while on-site so that we could take numerous steps to resolve any issues and make it right. We would also like you to know that we are currently working with... More 

Newport Beach , Ca
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel needs a facelift. The rooms have a musty smell and need some TLC. The main pool is OK with a nice outside bar with great service and tasty food with reasonable prices. The area is nice with good walking trails.

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you for your valuable feedback regarding your recent stay at our resort. We are very sorry that we fell short of your expectations with our room product. We would like you to know that we are currently working with ownership on a future renovation that we are confident will bring key refreshes to our room and other areas to... More 

Hong Kong, China
Level Contributor
98 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The rooms here are very nice, but a bit outdated. The main lobby area is fantastic, and the restaurant is great. The pool area is a great escape, but make sure to get there early to ensure yourself a chair for sunbathing!

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Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you very much for your wonderful review of our resort. We are thrilled that you enjoyed beautiful main pool, food and service. We are currently working with ownership on a future renovation project which we are confident will bring key refreshes to our entire property, including our guest rooms. We hope to welcome you back again soon! More 

Chattanooga, Tennessee
Level Contributor
352 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed June 18, 2015

Changed a lot since I stayed here 7 years ago. The rooms make this place a 3 rating rather than a 4. The rooms feel old and worn out. My room had the wear and tear, carpet and chair were on the not so fresh side. Bed was average and the pillows were comfortable. The hallways, etc. for the rooms... More 

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you KingHuskey for providing feedback from your experience at our resort. We deeply regret your disappointment with our room product and would like you to know that we are currently working with ownership on a future renovation project. We are confident this project will bring key refreshes to nearly every area of the resort and is our hope that... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2015 via mobile

This place is absolutely breathtaking! We were looking for a 4-star hotel near Nova Southeastern University and lucked upon the Bonaventure. The service was outstanding, the grounds were well landscaped and beautifully manicured, it was a pleasant surprise. We stayed in building 5 and it was a short walk from the main pool, lobby, restaurants, jacuzzi, etc. I highly recommend... More 

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you Starr C for such a great review of our resort! We're so pleased that you enjoyed the amenities and beautifully landscaped areas, but more importantly, the outstanding service provided by our staff. Now that you have discovered us, we hope you will come back to visit us again soon and often! More 

Naples, Florida
2 reviews
5 of 5 stars Reviewed June 15, 2015

i booked a oom online thru my employer, i had a little rough start at check-in 5/30/15 ard 10:30 pm. the manager on duty was very professional,courtsey, and patient with me. she moved us to a suite and it was one of the best stays i've ever had, the suite was extremely clean and comfortable. the staff was wonderful, effecient,... More 

Was this review helpful? Yes
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you very much Lynb for your wonderful review of the Bonaventure Resort & Spa. We are thrilled that you enjoyed your upgraded accommodations and that our staff provided you with efficient and friendly service, which contributed to the overall enjoyment of your stay. We hope you will come back to visit us again soon - we would enjoy another... More 

Talbott, Tennessee
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 14, 2015

Booked the resort primarily for a conference that was being held in one of their ballrooms. When asked where our room was in relation to the ballroom, none of three managers could tell me where we would be staying. How far we would have to travel to the venue, and even told me there was no venue booked at their... More 

Was this review helpful? Yes 1
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you David H for sharing your experience with us. we apologize on behalf of our front desk staff for the confusion regarding the location of your room, as well as the booked venue in our ballroom. We will review the details of this situation with our entire front desk staff to ensure that we meet the expectations of every... More 

Leesburg, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2015

I had a horrible accident in my room and cut my leg on a piece of angle iron bed frame that was hidden by the bed skirt. That piece of metal is supposed to have a padded cap on the end of it which the other side of the bed had. Blood everywhere, no doctor on call, and would not... More 

Was this review helpful? Yes 1
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you Betsy B for sharing your experience with us. We are truly sorry for the injury that occurred during your visit. As you recall, while you chose not to seek immediate medical attention, our Security personnel has been in touch with our insurance company and they will be contacting you directly with the outcome. We truly do hope that... More 

Winter Park, Florida
Level Contributor
125 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed June 13, 2015

Well, the Bonaventure was a princess of a resort 30 years ago. Now, it's the queen mother. The framework is there; it needs top down renovation. I would go back for business, not as a resort, but there are better places in Weston.

Was this review helpful? Yes 1
Sue P, Manager at Bonaventure Resort & Spa, responded to this review

Thank you Spinner1123 for providing us with your feedback regarding your recent stay with. We sincerely apologize that we fell short of your expectations from a rooms standpoint. We are currently working with ownership on a future renovation plan, but we are happy that you were pleased with our conference center for your business needs. Thank you again for your... More 

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One Bedroom Suite with Terrace (93)
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