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Marriott West Palm Beach

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1001 Okeechobee Blvd, West Palm Beach, FL 33401
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Massachusetts
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This trip we stayed at three different hotels and this hotel was great! The staff were all amazing from service to helpful information. The room was very comfortable and the level of sound was quite comfortable for sleeping.

Was this review helpful? Yes 1
UK
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a week in June 2015. The check in was fast and efficient - even got a free cookie! The lobby are is large and very comfortable with plenty of seating. There is a special pc to check in for flights too. The room was very clean and the bed very comfortable enabling good nights sleep. The... More 

Was this review helpful? Yes 1
Chapel Hill
Level Contributor
62 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 nights to attend a meeting held at the hotel. For this purpose, it was generally excellent. The rooms and facilities (meeting and dining) were excellent. The hotel provides a very convenient free shuttle to/from the West Palm Beach Airport (15 minutes); it is also a 10 minute walk to the Tri Rail train station, a... More 

Was this review helpful? Yes
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear Heels23, Thank you very much for your review. We are glad to hear that you enjoyed your stay with us and were able to enjoy the amenities we have to offer. Our staff takes pride in providing a memorable experience for our guests and it looks like we have done just that for you. We hope you choose to... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Breakers for the past few years for business trips. It is a great looking hotel with a good view of the ocean. However, the service at the Breakers was so bad for the past 2 stays with their unprofessional staffs at the front desk and hotel manager. I decided to give Marriot a try. Sure, the... More 

Was this review helpful? Yes
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear LifeOPi, Thank you very much for your review. We are so glad to hear that our staff was able to make your stay brilliant. Since we don't quite have the Breakers kind of view, we will do our best to make it up with our service and prices. We hope you choose to visit us once again in the... More 

Sebring, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First appearance so so. Walked in and everything I requested was setup. Traveling with three kids not easy. Two double beds, rollaway, end of the hall, mini fridge, all waiting for us. Checked in three hours early no problem. Kids in the pool, towels provided poolside. Nice touch. Only a one night stay, but will use again.

Was this review helpful? Yes 4
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear Paul F, Thank you very much for your review. Traveling with 3 kids doesn't sound too easy but we are so glad to hear that you enjoyed your stay with us and that everything was prepared upon your arrival. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M More 

Los Angeles, California
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place for rest, beautiful pool, and really quiet! Everything is clean, and customers service are pretty fest! It little bit over price for time out of season, but no to bed! Recommend this place for visit!

Was this review helpful? Yes
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear Esperanza H, Thank you very much for your review. We are so glad to hear that you enjoyed our pool and customer service. We have shared your feedback with the appropriate hotel team in order to improve our property. We hope you choose to visit us again in the near future. Warmest Regards, Wesley M More 

LaPlace, Louisiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The premises is quite beautiful but lacks superiority and appears mediocre. The parking lot is too far from building in terms of safety if traveling at night by yourself as a woman. Secondly, the business center computers are still in Microsoft office 1995 please update ASAP. Lastly, I did not like that the business center is located in the lobby.... More 

Was this review helpful? Yes
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear Nurse504, Thank you very much for submitting your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team in order to improve our property. We hope you choose to visit us again in... More 

Valrico, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed here over the 29th - 31st weekend for a convention. Very comfortable hotel, nice and clean room, slept great. Friendly staff, always smiling to greet you. Within walking distance to downtown and the convention center, they also offer a shuttle if you prefer not to walk. Overall had a wonderful visit.

Was this review helpful? Yes 1
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear KaloPelleoN, Thank you very much for your review. We are so glad to hear that you enjoyed your stay with us and our staff was able to take such great care of you. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I(we)never enjoyed a hotel stay as much as we enjoyed this one! Us three sisters took a train from DeLand for an overnight stay. Hotel was close by from train station and so was everything else. They even offed a bus ride to shops and restaurants. We even took an horse carriage ride. What an wonderful time. Room was clean.... More 

Was this review helpful? Yes 1
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear Charlotte C, Thank you very much for your review. We are so glad that we were able to make your stay brilliant for you and your sisters. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M More 

Virginia Beach, Virginia
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 20, 2015

A little off the beaten path but close to everything. Walk to City Place (watch the train) or free shuttle to Clematis street. Close to the 95 and the airport with shuttle. The shuttle will pick you up too! Great service! They have a beautiful pool area to relax and a nice restaurant and bar area. A bit upscale dining(business... More 

Was this review helpful? Yes 2
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear 312seanb, Thank you very much for your review. We are glad to hear that you enjoyed your stay on and off propery. I am also very glad to hear that the staff was very friendly. As you stated, there are no large refrigerators in the room, but there is a mini-fridge underneath the TV. We look foward to hosting... More 

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