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Marriott West Palm Beach

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1001 Okeechobee Blvd, West Palm Beach, FL 33401
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1 room 1 adult
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Marriott West Palm Beach
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534 Reviews from our TripAdvisor Community

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Denver, Colorado
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for 5 nights for a business conference. The staff are very courteous and helpful. The rooms are clean. The bathroom however felt small. The shuttle service to the convention center was frequent and on time. The Bistro restaurent was expensive and the food did not live up to the price. That was the major disappointment with this hotel.

Helpful?
Thank denver801292000
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about my stay was excellent, great service, great food, clean, very comfortable, quite. When I arrived the lady at registration was very helpful/friendly. The pride this hotel staff has in its customer service was impressive, I will definitely stay here on my future visits to WPB. I travel for business and will try to book Marriott hotels from now... More 

Helpful?
Thank Carol C
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I just spent 5 nights at the Marriott in West Palm. The first 3 nights, we were part of a group attending the Cavalinno classic. When our plane was cancelled due to the weather up north, the Marriott accommodated us for 2 more nights at the same group rate, which was great! Upon our arrival Thursday evening,... More 

Helpful?
Thank Cascheller
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear Cascheller, Thank you very much for your review. We are glad to hear you enjoyed your stay with us. The weather definitely was not cooperating during your stay but we are delighted to have been able to extend you reservation under the same group rate. We hope you choose to visit us again in the near future so we... More 

Palm Coast
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

They had the most excellent service. Requested early check in because of having to sign out of our previous unacceptable hotel. They had issues because the previous guest did not check out at all, but found us another room. Meticulous about making sure it was feather free. The staff was warm and helpful.

Helpful?
Thank BeachButterfly72
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear BeachButterfly72, Thank you so much for your review. We are so glad we were able to accommodate an early check in for you as well as prepare the room as feather free. It was our pleasure to host you brilliantly and we look forward to seeing you again soon in the near future. Warmest Regards, Wesley M More 

New York City, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Arrived late and the upgraded me to a nice suite. Breakfast was good and the gym was empty but easy to use. Overall it was a good value. Location was convenient since it is close to the airport. Didn't get a chance to try The Bistro but it looked very good.

Helpful?
Thank worldtravelerT1820IO
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear worldtravelerT1820IO, Thank you very much for your review. We are so glad you were able to enjoy your quick stay with us. We appreciate your continued loyalty with us and hope you return soon to check out our wonderful Bistro! Warmest Regards, Wesley M More 

Toronto, Canada
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the Marriott is one of my favorite hotel chains. How unfortunate that they have bought in to the signature scent craze that is sweeping the hotel industry and making hundreds of their local customers sick. I have asthma and I carefully pick where I will stay. Call the hotel first and request a "scent free" room including the dreaded Febreez.... More 

Helpful?
3 Thank catherine o
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear catherine o, Thank you very much for your review. Your feedback on the scent in the lobby and in the room is greatly appreciated. We want to be able to make your experience with us as enjoyable as possible and it looks like we fell short of your expectations. I have passed on your review to the proper department... More 

New York, NY
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is obvious that this Marriott is in a cost cutting mode. When we pulled up with our car at 4:00PM there was no one to handle luggage. The rooms feature cheap thin toilet paper and meager shampoo and conditioner. The restaurant at breakfast is severely lacking wait staff. The breakfast buffet was quite meager for a Marriott It was... More 

Helpful?
Thank Much_to_see
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear Much_to_see, Thank you very much for your review. Good or bad, we truly appreciate your feedback. We strive to make each stay for our guests brilliant and we fell short during your stay. I will pass on your review to the proper departments for review on how to better improve your own and future guest's stays in the future.... More 

Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Enough said, really! I have stayed at this hotel before and had a good experience. Returned recently and when I walked into the bathroom, the toilet was not clean. Nohing worse than that. In general, I found this hotel a little tired during this stay. In addition, when I went to check in, there was no one at the front... More 

Helpful?
Thank cramsay1992
Wesley M, Hotel Operations Supervisor at Marriott West Palm Beach, responded to this review

Dear cramsay1992, Thank you very much for your review. Please accept my sincerest apologies on the service you recieved during check in as well as the poor housekeeping service. It is our goal to make each experience with us brilliant and it looks like we fell short this stay. I will pass on your feedback to the proper department heads.... More 

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