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Residence Inn West Palm Beach

3.0 of 5 2461 Metrocentre Blvd, West Palm Beach, FL 33407
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Residence Inn West Palm Beach
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Residence Inn West Palm Beach
Residence Inn West Palm Beach
Residence Inn West Palm Beach
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82 reviews from our community

Traveler rating
    25
    25
    22
    6
    4
See reviews for
23
23
7
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel reservation was set up for a reunion of three high school friends coming together after 23 years. To begin with, staff were extremely friendly and courteous. The Residence Inn was conveniently located off a main highway and accessible to many local restaurants. Our 2 bedroom suite was clean, very clean and had all the necessary amenities, i.e. kitchen. Beds... More 

Was this review helpful? Yes
Melbourne Beach, Florida
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First I'll mention the positive features of our recent stay: The reception gal was pleasant and helpful. The suite was clean and comfortable.The location was great for our needs (near highway to and from airport) The rate was acceptable compared to other hotels in the area. However, the negatives out numbered the positives. There is only ONE elevator for the... More 

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Lynne D and thank you for sharing your comments about your stay at the Residence Inn. I will make sure to share you positive comments about the staff and the room cleanliness as we always enjoy the positive feedback. I also thank you for pointing out areas where we can improve, while we cannot add another elevator or parking... More 

1 review
5 of 5 stars Reviewed January 19, 2015

We were visiting some family late July. I arrived a day early and prior to arriving called just in case there may be a problem because my reservation was starting the following day. My family was well taken care of including the dog. FYI these guys also provide dinner during the week. The staff is extremely friendly and the manager... More 

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West Palm Beach, Florida
1 review
5 of 5 stars Reviewed January 4, 2015

This hotel provide the best support and service. I had experiences in other hotel but this is the first that I feel that is my home with my family My pet Gia is very happy with the support provided by the housekeeping personal. The room are comfortable and full with what with need and always is clean. The staff are... More 

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review . I am delighted to hear that we have lived up to the expectation that you and Marriott both have for our hotel and look forward to sharing this review during our next employee meeting. Have a great day and a wonderful 2015. More 

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
4 of 5 stars Reviewed October 30, 2014

I have become a family friendly hotel expert. We travel extensively as a family throughout the year for my husbands job. This hotel has exceeded my expectations as the staff is excellent, rooms are great on size & space & amenities. The weekly social dinner hours are excellent and the hotel housekeeping staff are very friendly and proficient. The only... More 

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review of our hotel. I will make sure to pass along your comments to our staff and have also taken your recommendation under review to share with my above property group. Have a great day and thank you again for sharing! More 

1 review
5 of 5 stars Reviewed October 28, 2014

This is the first review I've ever wrote about anything!!! I have 3 little children and limited time but I simply couldn't let the outstanding service we received go unnoticed! I originally booked 5 rooms because we were going on a cruise with several other family members. Needless to say I ended up canceling the other 4 rooms because of... More 

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your kind words! I am delighted that you enjoyed your stay and will certainly pass along your specific comments to the staff members you mentioned. We hope you come and see us again soon and hope you enjoyed your cruise! Have a great day and weekend! More 

Lancaster, Pennsylvania
Top Contributor
72 reviews 72 reviews
39 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 7, 2014

We needed to find a place near Jupiter and ended up here due to my searching only Marriot in this area. As soon as we pulled in the road toward the hotel, we remembered we'd been here before in 2012 and had moved to another hotel nearby after the first night. (See my other reviews for this city.) Again, it's... More 

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello and thank you for coming back to visit with us here at the Residence Inn West Palm Beach. I am glad that you found a familiar face and would like to let you know that we are in the process of adding additional bandwidth to our hotel which has been pin pointed as the root of the connectivity issues... More 

Naples, FL
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

This is one of the few, or perhaps only, places that is truly accommodating of large dogs in the Palm Beach area. We researched and called many hotels, all of which allowed dogs but not our 2, 75-lb german shepherds in one room. The hotel was not only accommodating, but welcoming of our pups. The Residence Inn is right off... More 

Was this review helpful? Yes 1
Ohio
1 review
5 of 5 stars Reviewed August 27, 2014

You will definitely find newer hotels and larger hotels but I can't imagine they would be half as nice as this one. It's well kept, breakfast is good, evening snacks are delicious, the staff is friendly and the service is awesome. And if that's isn't sufficient reason to stay there, the manager Dan Patino is the nicest and most helpful... More 

Was this review helpful? Yes
Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2014

The room was very clean and spacious. Front desk check-in/out was good. We didn't stay for breakfast due to an early flight, but were happy with the stay. We would recommend this to others and stay again.

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good morning and thank you so much for taking the time to write about your recent stay with us. Our goal is to provide our guests with a clean and comfortable environment and I am delighted to hear we could do this for you. I will share you positive comments during this mornings staff meeting so that the hotel may... More 

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Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn

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