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Residence Inn West Palm Beach

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2461 Metrocentre Blvd, West Palm Beach, FL 33407
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Residence Inn West Palm Beach
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106 Reviews from our TripAdvisor Community

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Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I have to agree the hotel could use a little update, but overall we had a very nice stay. The front desk woman who greeted us when we checked in was really fabulous. The rooms were nice, she even upgraded us to a two bedroom suite. In comparison to other residents in this I've stayed in I wouldn't say this... More 

Helpful?
Thank Traveler_Gurly
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for taking the time to share your wonderful comments about your recent stay. It was our pleasure to provide you with clean and comfortable accommodations and I will personally share your feedback with our staff so they know what a great job they all did. Please come and see us again soon! More 

Springfield, Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I spent a week here over the Christmas holiday. The location is great, accessible to I-95, near the Palm Beach Outlet Center, and many golf courses and other attractions. The one-bedroom suite has sufficient storage, a full kitchen so that simple meals can be prepared,and a very adequate breakfast that is included in the price. In addition,... More 

Helpful?
Thank andrewkyle
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good afternoon andrewkyle and thank you for your wonderful review about the recent stay. We strive to meet all of our guests needs and I am personally delighted to be able to share this review with the staff. Please come and see us again if you plans bring you to West Palm Beach and have a great 2016! More 

Albany, Georgia
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 1, 2016

Rooms are worn out...Hallways and Elevators have a musty old moldy smell to them...Staff is nice and helpful, but you can tell this hotel is in need of a upgrade...You can see the wear and tear of many travelers here...Parking lot is also kind of small and not set up for many people or anyone with a trailer...Not a place... More 

Helpful?
1 Thank 19KingFifty84
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for taking the time to write about your recent stay at the Residence Inn West Palm Beach. I am delighted to hear that our staff was nice and friendly and will make sure to share that with them during our next meeting. I will also be addressing your comments with regards to the property with the... More 

North Fort Myers, Florida
Level Contributor
98 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed December 18, 2015

I'm a Marriott Gold level customer. I share that to show that I've been to enough Marriott properties to know when they are good and when they are not. I arrived early and was happy to hear they had a room for me. I had already checked in on line, and had requested a 1st. floor room, however what they... More 

Helpful?
1 Thank PeterV54301
Fort Lauderdale, Florida
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 15, 2015

Highly recommend this venue. A couple of weeks ago we stayed at the Homewood Suites directly next door and were very dissatisfied with the condition of the place, the smaller room, absence of a cook top.... this Residence Inn had it all, plus it was a two room suite. Only 3 floors so there wasn't a huge crowd jockeying for... More 

Helpful?
Thank Dave M
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day Dave M and thank you for taking the time to comment about your stay! We are all very delighted to hear that our hotel was a perfect fit for you and will share your review with the staff to ensure they always are aware of what a great job they do. Please join us again soon and have... More 

Northport, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 12, 2015

this place is in great need of a clean up. It is small, the carpets are very dirty, the furnture is old, it smells, dead worms in the room. The fireplace is broken. The pool is small, only 6 chairs. It is an awful area that is not safe to leave the property. The price was way more than it... More 

Helpful?
1 Thank cathie2014
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day cathie2014 and thank you for writing about your recent stay at the Residence Inn West Palm Beach. I am delighted to hear that the staff was friendly and service was great but a bit disappointed with the concerns you expressed. Rest assured that I will be reviewing each of your comments with our property managers to ensure these... More 

Dublin
Level Contributor
141 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed November 25, 2015 via mobile

Was booked in here for 2 nights and was happy with room on arrival and helpful front desk staff.Nice pool area.Hotel is located in a business park alongside several other hotels.When I left hotel on the first night to find somewhere for dinner and a grocery store ,I wasn't happy with local area,didn't find anywhere for dinner and the grocery... More 

Helpful?
1 Thank LBJDublin
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you greatly for your recent review of the Residence Inn West Palm Beach. We are pleased to hear that your stay at our hotel was satisfactory. I am sorry to hear you were disappointed in the area we are located. We pride ourselves on quality guest service and we are proud you enjoyed the service received. More 

Gainesville, Florida
Level Contributor
211 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed November 9, 2015

Brand names can help indicate quality and reliability; such was the case for this Marriott Residence Inn. Here for one night for business, the MRI has a great location, near the interstate and a major cross highway, but far enough away for quiet. It is a short drive to the downtown and local shopping. We were upgraded to a two-room... More 

Helpful?
1 Thank doctorbobster
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Dear Doctor Bobster, Thank you so much for taking the time to comment about your recent stay in West Palm Beach. I am delighted to hear that our property was able to continue to meet your expectations and those of Marriott as that is what we all try to do always. I will be passing along your kind words to... More 

Auckland, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 14, 2015

I stayed for 2 nights in this excellent hotel.Very conveniently located and an excellent breakfast spread.Would definitely like to stay there again. The room was very neat with good amenities which make the hotel stand out.

Helpful?
Thank sudeep_rudra
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your great revew about your recent stay, we are delighted to hear that your 2 night stay was a pleasant one and look forward to serving you again in the future. Have a fantastic day! More 

North Brunswick, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2015

Just returned from a delightful weekend stay. The staff were friendly & accommodating. Breakfast was very good. Clean & modern facilities. Lovely pool/patio area with fire pit. Close to the beach & only 4 minutes to Rapids Water Park! Definitely would return :) Thanks for a great stay!

Helpful?
1 Thank Amanda T
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much Amanada T for your wonderful review about your stay. I am delighted to hear that we were able to provide you with a clean and comfortable stay and that the hotel was able to meet all of your needs. I will share your kind words with the rest of our staff. Come back and see us... More 

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