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All 33 West Palm Beach hotels

Residence Inn West Palm Beach

3.0 of 5 Hotel   |   2461 Metrocentre Blvd, West Palm Beach, FL 33407
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67%
Ranked #17 of 33 hotels in West Palm Beach
A recent review
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74 people have reviewed this hotel

Traveler rating
    20
    24
    20
    6
    4
See reviews for
20
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7
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Ohio
1 review
5 of 5 stars Reviewed 5 days ago NEW

You will definitely find newer hotels and larger hotels but I can't imagine they would be half as nice as this one. It's well kept, breakfast is good, evening snacks are delicious, the staff is friendly and the service is awesome. And if that's isn't sufficient reason to stay there, the manager Dan Patino is the nicest and most helpful... More

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Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 24, 2014

The room was very clean and spacious. Front desk check-in/out was good. We didn't stay for breakfast due to an early flight, but were happy with the stay. We would recommend this to others and stay again.

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good morning and thank you so much for taking the time to write about your recent stay with us. Our goal is to provide our guests with a clean and comfortable environment and I am delighted to hear we could do this for you. I will share you positive comments during this mornings staff meeting so that the hotel may... More

Port Saint Lucie, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

We had a great stay at the Residence Inn. We only went for one night in order to attend a wedding in town. I read a couple reviews before going and was concerned about my husbands allergies due to the fact that the hotel does accept pets but I have to say, the room was great and my husband didn't... More

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for taking time out of your day to write about your stay here at the Residence Inn West Palm Beach. I am delighted to hear that your husband was able to have a restful night and that the staff provided you with excellent service. I am taking the concerns you expressed under review to see how... More

Anchorage, Alaska United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

The Residence Inn in West Palm Beach, FL is a clean and comfortable facility, good for long term stays. The staff was very helpful and friendly, the rooms were clean, comfortable and had plenty of space as a home away from home for 2 1/2 months.

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Warren, Rhode Island
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 27, 2014

Let me start off by addressing the title. I do not mean to imply an insult to Residence Inns, however, there is a certain expectation that comes with Residence Inns. My husband and I were pleasantly surprised by the facilities and service. Let's start with Leah. She was wonderful and accommodating. She was always willing to help in any way,... More

Was this review helpful? Yes 1
Port Charlotte, Florida
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2014

This was the perfect place to stay. Close to City Place and the Barrett Jackson Car Auction (which was the reason we stayed). The staff was awesome and so was the room and breakfast. Much more than we anticipated. We will definitely be back when in town to go to the theater or just shopping (even if it is 3... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your review. I have shared your comments with the staff and they were delighted to hear about your great stay. We pride ourselves on guest satsfaction and a clean safe location. Have a wonderful day and we can't wait to have you back as our guest. More

2 reviews
4 of 5 stars Reviewed April 4, 2014 via mobile

This is the second year that my husband and I have had an extended stay at this hotel and we were again extremely pleased. Dan Patino, the General Manager, couldn't have been nicer and went out of his way several times to accommodate us. Maria,the housekeeping coordinator, was very helpful also. Everyone at the front desk was sweet and friendly... More

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Erie, Pennsylvania
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 30, 2014

Stayed nearly a dozen nights at this property, and was a little disappointed. It's getting " long in tooth " for a Residence Inn. Everything was "adequate" but nothing exceptional. Breakfast was the best. Carpet in our room actually dirtied white socks in a day, towel bars fell off the walls; there were only four lounge chairs around the small... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day Vettemike and thank you for writing about your stay hee at the Residence Inn. It troubles me to hear that your stay was not up to par when our main priority is to provide outstanding service with a clean and comfortable accomodations. I would like to find out a little more about your stay and ask that you... More

blessedwife1
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 26, 2014

The check in was good and the gentlemen were very friendly. After check in my children wanted to go in the pool. Come to find out there was a big group from the North traveling together who pretty much took over the pool area with there drinking, etc I did not appreciate them telling me that my kid could not... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your review and for choosing to stay with the Residence In West Palm Beach. I am in the process of investigating this issue with the managers that were on duty in order to make sure we have a fair and safe environment for all guests. Glass should never be at any pool and I thank you again... More

Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 24, 2014

Chose this property because we were going to be in town for Cardinals spring training for a longer period of time and our RV was in the shop. We were welcomed by a bubbly front desk manager and a very helpful and accommodating General Manager named Dan. The grounds and every aspect of the property were clean and very well... More

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Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn West Palm Beach 3*
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
78

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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