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Residence Inn West Palm Beach

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2461 Metrocentre Blvd, West Palm Beach, FL 33407
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Residence Inn West Palm Beach
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Residence Inn West Palm Beach
Residence Inn West Palm Beach
Residence Inn West Palm Beach
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87 reviews from our community

Traveler rating
    27
    27
    23
    6
    4
See reviews for
26
24
7
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
  • All months
    (87)
  • Mar-May only
    (31)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (27)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

My family and I went here in March for my sister's wedding and stayed one night. It was an amazing experience!! I loved the friendly staff and the complimentary breakfast was really good. I will be going on vacation in July and will definitely be staying here again.

Was this review helpful? Yes
Sarasota
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Really enjoyed our stay at this newly opened hotel. Everything was clean and new. Everyone was very friendly and helpful. Nice gym for Residance Inn. We usually stay at higher end hotels, but would choose this one over some of them.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Residence Inn West Palm Beach is in a great location and very close to City Place in West Palm Beach. Everyone worked with our family to be sure that our stay was very pleasant. City Place is a must go as well. Thanks for the nice visit!

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new york
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel I was told by a Mainentance person that this hotel is only 5 years old. The room was clean however furniture worn and red wine on carpeting, doors to closet wont stay in slot. Needs an update. I was told that alot of people from overseas stay there because of St Marys Hospital that they go to for... More 

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Tank you so much for your response about your stay and your kind words about the staff. We are always looking for ways to improve our guests stay and will use your comments to continue the effort here at the Residence Inn. Please feel free to reach out to me personally if your travels bring you back to this area.... More 

Springfield, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

My husband and I are loyal Marriott Rewards members so we make every effort to find a Marriott Hotel wherever we go. We like the Residence Inns for their spaciousness and kitchen facilities, so we chose this location to extend out 6 week stay in the West Palm area. On the plus side, the location near I-95 is excellent and... More 

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for your response and I would like to apologize for the lack of contact on my part. I would like to see if you might be able to give me some additional information so that I can follow up and investigate accordingly. I make every effort to speak to my guests and feel disappointed myself that I was... More 

New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 24, 2015

Hotel reservation was set up for a reunion of three high school friends coming together after 23 years. To begin with, staff were extremely friendly and courteous. The Residence Inn was conveniently located off a main highway and accessible to many local restaurants. Our 2 bedroom suite was clean, very clean and had all the necessary amenities, i.e. kitchen. Beds... More 

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for you kind words about your stay. I have shared your review with our staff and they were delighted to hear that your stay was so positive. We look forward to having you stay with us again soon. More 

Melbourne Beach, Florida
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 13, 2015

First I'll mention the positive features of our recent stay: The reception gal was pleasant and helpful. The suite was clean and comfortable.The location was great for our needs (near highway to and from airport) The rate was acceptable compared to other hotels in the area. However, the negatives out numbered the positives. There is only ONE elevator for the... More 

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Lynne D and thank you for sharing your comments about your stay at the Residence Inn. I will make sure to share you positive comments about the staff and the room cleanliness as we always enjoy the positive feedback. I also thank you for pointing out areas where we can improve, while we cannot add another elevator or parking... More 

1 review
5 of 5 stars Reviewed January 19, 2015

We were visiting some family late July. I arrived a day early and prior to arriving called just in case there may be a problem because my reservation was starting the following day. My family was well taken care of including the dog. FYI these guys also provide dinner during the week. The staff is extremely friendly and the manager... More 

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West Palm Beach, Florida
1 review
5 of 5 stars Reviewed January 4, 2015

This hotel provide the best support and service. I had experiences in other hotel but this is the first that I feel that is my home with my family My pet Gia is very happy with the support provided by the housekeeping personal. The room are comfortable and full with what with need and always is clean. The staff are... More 

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review . I am delighted to hear that we have lived up to the expectation that you and Marriott both have for our hotel and look forward to sharing this review during our next employee meeting. Have a great day and a wonderful 2015. More 

Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 30, 2014

I have become a family friendly hotel expert. We travel extensively as a family throughout the year for my husbands job. This hotel has exceeded my expectations as the staff is excellent, rooms are great on size & space & amenities. The weekly social dinner hours are excellent and the hotel housekeeping staff are very friendly and proficient. The only... More 

Was this review helpful? Yes
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your wonderful review of our hotel. I will make sure to pass along your comments to our staff and have also taken your recommendation under review to share with my above property group. Have a great day and thank you again for sharing! More 

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