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Residence Inn West Palm Beach

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2461 Metrocentre Blvd, West Palm Beach, FL 33407
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Residence Inn West Palm Beach
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Residence Inn West Palm Beach
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95 Reviews from our TripAdvisor Community

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Traveler rating
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    24
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Daytona Beach, Florida
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place so close to City Place. This is a new hotel and it sparkles. Had a studio room with king bed, living room & kitchen with a great price for non-season. The pool is nice and the free breakfast is amazing. City Place has a lot to offer and about 5 blocks away is Clematis area and waterfront--all within... More 

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Macon, Georgia
Level Contributor
278 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two night business stay and booked due to the rate. A great surpirse on arrival with prompt greeting and check-in by enthusiastic staff with knowledge of the area and great recommendations for restaurants and beach access. The outdoor pool was small but nice to sit by at night. Parking was adequate and the internet worked well. The breakfast for the... More 

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Abingdon, Maryland
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel rooms show wear but not enough to entice me to go back to the Springhill Suites Marriott that is two doors away, They had too many kids, small rooms, and too much noise. The room here does have a strong scent of a floral cleaning product, but it smells nice to me. It's just a little too strong.... More 

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Peggy S and thank you for taking the time to write about your recent stay in the West Palm Beach area. We are delighted to hear that the hotel was able to serve you well and look forward to your continued patronage. Have a fantastic day! More 

NYC
1 review
5 of 5 stars Reviewed May 8, 2015

All Residence Inns have a similar feel so what separates them, IMO, is how the staff treats the visitors. As others have mentioned, the people here are top-notch -- Dan, the general manager, was incredibly responsive and accommodating when we contacted him with a few questions before check-in and his front-desk staff was similarly friendly and helpful during our stay.... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 4, 2015

The property was not attractive on arrival. Room had an overwhelmingly strong scent of carpet deodorizer or air freshener. I am sensitive to strong smells, so I asked for another room, and it was the same. I couldn't stay at the hotel. Front desk staff were very understanding and accommodating.

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Andrea T, Thank you so much for taking the time to write about your experience with the Residence Inn West Palm Beach. I appreciate your kind words towards our staff and am delighted that we were able to find alternate accommodations for you. I have taken your comments concerning the odor into account and will be reviewing possible options... More 

Rome, Italy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 3, 2015

I can only give the highest praise to the way this Residence Inn is conducted. Both the attitude of the staff towards the guests and the comfort provided in the suites were exceptional. Let me mention above all the Manager, Dan Patino, and the Desk Clerk, Audrey Lopez, who proved that the fine line between a guest and a friend... More 

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Wow! Thank you so much for taking the time to write about your recent stay. We all are delighted to hear that your stay was a pleasant one and cannot wait to have you back in our hotel again if your travels bring you back this way. Have a wonderful rest of the year and thank you once again for... More 

Winston Salem, North Carolina
Level Contributor
107 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 2, 2015

I spent the week at this facility and it was my first Residence Inn experience while traveling for business. It won't be my last. At the end of each day it was truly like coming home because the staff was so friendly and catered to my every need. The manager, desk personnel and staff members that worked around the hotel... More 

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Ted K, I would like to thank you for writing about your recent stay with us here at the Residence Inn West Palm Beach. Your kind words will be shared with the staff so they can see the positive impact they all have on our guests. Have a wonderful day sir and we hope to see you again soon. More 

Naples, Florida
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 1, 2015

My studio suite was spacious, with a large sofa, 37" TV and queen bed. Kitchen was fully equipped with all needed amenities. Bath was large and towels fluffy, shampoo and lotion Paul Mitchell. There is buffet hot breakfast of eggs, sausage, muffins etc, My room overlooked the fire pit and it was a nice quiet setting. It is located in... More 

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Lathamgal and thank you so much for taking the time to write about your recent stay. I love hearing from our guests and having the chance to share great comments with our staff. Have a wonderful day and thank you again for staying with us. More 

1 review
5 of 5 stars Reviewed April 15, 2015

My family and I went here in March for my sister's wedding and stayed one night. It was an amazing experience!! I loved the friendly staff and the complimentary breakfast was really good. I will be going on vacation in July and will definitely be staying here again.

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Sarasota
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

Really enjoyed our stay at this newly opened hotel. Everything was clean and new. Everyone was very friendly and helpful. Nice gym for Residance Inn. We usually stay at higher end hotels, but would choose this one over some of them.

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