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All 33 West Palm Beach hotels

Residence Inn West Palm Beach

3.0 of 5 Hotel   |   2461 Metrocentre Blvd, West Palm Beach, FL 33407
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Ranked #17 of 33 Hotels in West Palm Beach
A recent review
3 of 5 stars Reviewed September 7, 2014
plain1s Lancaster, Pennsylvania
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76 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lancaster, Pennsylvania
Top Contributor
73 reviews 73 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 7, 2014

We needed to find a place near Jupiter and ended up here due to my searching only Marriot in this area. As soon as we pulled in the road toward the hotel, we remembered we'd been here before in 2012 and had moved to another hotel nearby after the first night. (See my other reviews for this city.) Again, it's... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello and thank you for coming back to visit with us here at the Residence Inn West Palm Beach. I am glad that you found a familiar face and would like to let you know that we are in the process of adding additional bandwidth to our hotel which has been pin pointed as the root of the connectivity issues... More

Naples, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

This is one of the few, or perhaps only, places that is truly accommodating of large dogs in the Palm Beach area. We researched and called many hotels, all of which allowed dogs but not our 2, 75-lb german shepherds in one room. The hotel was not only accommodating, but welcoming of our pups. The Residence Inn is right off... More

Was this review helpful? Yes 1
Ohio
1 review
5 of 5 stars Reviewed August 27, 2014

You will definitely find newer hotels and larger hotels but I can't imagine they would be half as nice as this one. It's well kept, breakfast is good, evening snacks are delicious, the staff is friendly and the service is awesome. And if that's isn't sufficient reason to stay there, the manager Dan Patino is the nicest and most helpful... More

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Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 24, 2014

The room was very clean and spacious. Front desk check-in/out was good. We didn't stay for breakfast due to an early flight, but were happy with the stay. We would recommend this to others and stay again.

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good morning and thank you so much for taking the time to write about your recent stay with us. Our goal is to provide our guests with a clean and comfortable environment and I am delighted to hear we could do this for you. I will share you positive comments during this mornings staff meeting so that the hotel may... More

Port Saint Lucie, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

We had a great stay at the Residence Inn. We only went for one night in order to attend a wedding in town. I read a couple reviews before going and was concerned about my husbands allergies due to the fact that the hotel does accept pets but I have to say, the room was great and my husband didn't... More

Was this review helpful? Yes 1
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for taking time out of your day to write about your stay here at the Residence Inn West Palm Beach. I am delighted to hear that your husband was able to have a restful night and that the staff provided you with excellent service. I am taking the concerns you expressed under review to see how... More

Anchorage, Alaska United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

The Residence Inn in West Palm Beach, FL is a clean and comfortable facility, good for long term stays. The staff was very helpful and friendly, the rooms were clean, comfortable and had plenty of space as a home away from home for 2 1/2 months.

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Warren, Rhode Island
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 27, 2014

Let me start off by addressing the title. I do not mean to imply an insult to Residence Inns, however, there is a certain expectation that comes with Residence Inns. My husband and I were pleasantly surprised by the facilities and service. Let's start with Leah. She was wonderful and accommodating. She was always willing to help in any way,... More

Was this review helpful? Yes 1
Port Charlotte, Florida
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2014

This was the perfect place to stay. Close to City Place and the Barrett Jackson Car Auction (which was the reason we stayed). The staff was awesome and so was the room and breakfast. Much more than we anticipated. We will definitely be back when in town to go to the theater or just shopping (even if it is 3... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your review. I have shared your comments with the staff and they were delighted to hear about your great stay. We pride ourselves on guest satsfaction and a clean safe location. Have a wonderful day and we can't wait to have you back as our guest. More

2 reviews
4 of 5 stars Reviewed April 4, 2014 via mobile

This is the second year that my husband and I have had an extended stay at this hotel and we were again extremely pleased. Dan Patino, the General Manager, couldn't have been nicer and went out of his way several times to accommodate us. Maria,the housekeeping coordinator, was very helpful also. Everyone at the front desk was sweet and friendly... More

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Erie, Pennsylvania
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 30, 2014

Stayed nearly a dozen nights at this property, and was a little disappointed. It's getting " long in tooth " for a Residence Inn. Everything was "adequate" but nothing exceptional. Breakfast was the best. Carpet in our room actually dirtied white socks in a day, towel bars fell off the walls; there were only four lounge chairs around the small... More

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Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day Vettemike and thank you for writing about your stay hee at the Residence Inn. It troubles me to hear that your stay was not up to par when our main priority is to provide outstanding service with a clean and comfortable accomodations. I would like to find out a little more about your stay and ask that you... More

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Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn

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