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All 33 West Palm Beach hotels

DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5 Hotel   |   1808 S. Australian Avenue, West Palm Beach, FL 33409
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Ranked #7 of 33 Hotels in West Palm Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 15, 2014
Jonel L West Palm Beach, Florida
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459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel West Palm Beach Airport
See the most recent reviews
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed March 15, 2014

The front receptionist are great especially Jessica Garcia. The service is friendly and enjoyable! The people are welcoming and overall I give this Hotel a 5. The shuttle service is available until 1 in the morning.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Jonel L, Thank you for the awesome 5 star review! I am glad to hear you were warmly greeted and enjoyed your stay! Thanks for staying with us and come back soon! Regards, Jason Peoples More

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed March 14, 2014

Thank you Sales Director Kristina Viola for your attention to detail regarding my reservations and visit with my regional sales team. Our check in was prompt and the staff was attentive. I travel extensively for business and will definitely return to this hotel again.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Executive18, Thank you for taking the time to post this amazing 5 star review! We greatly appreciate the feedback and we look forward to welcoming you back to our hotel again! Regards, Jason Peoples More

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed March 13, 2014 via mobile

I really enjoyed my stay at the Doubletree. All of the staff I encountered were, friendly, attentive and helpful, my room was comfortable and I loved the restaurant. And of course who can forget those amazing cookies!

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear On_safari_now, Thank you for the amazing 5 star review! We appreciate you sharing your wonderful experience with us and hope to see you again soon! Regards, Jason Peoples More

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed March 13, 2014

Excellent stay, I highly recommend trying the cookies too. Very friendly, clean and comfortable! Director of Sales was very accommodating and professional! Did I mention the cookies are amazing LOL. Close to airport too with Shuttle service.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Tatiana S, Thank you for this wonderful 5 star review! We hope to see you again soon! Regards, Jason Peoples More

Iraan, Texas
2 reviews
5 of 5 stars Reviewed March 13, 2014

Thank you Omar Johnson for sending me the item I left behind. You and the staff are above and beyond!!! FedEx showed up with it on my porch step a day earlier than I even expected it. Thanks again soooooo much!!!!

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear BR H, Thank you for the amazing 5 star review! I am so glad we were able to return your items that were left behind. You are very welcome and we hope to see you again in the future! Regards, Jason Peoples More

1 review
5 of 5 stars Reviewed March 12, 2014 via mobile

From the airport shuttle driver to the receptionists... everyone was wonderful, polite and helpful. Special thanks to Mr. Robert Pinnock for saving a damsel (me) in distress. I definitely recommend this hotel.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear genieloves, Thank you for the amazing 5 star review and the recommendation! And thanks for pointing out our Chief Engineer for his outstanding service! It is our pleasure to help! Regards, Jason Peoples More

Buckingham, Pennsylvania
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 12, 2014

if basic and a bed is all you are looking for I guess it works. The hotel could use a face lift. also some rooms are looking out over I 95. Corner suites are a joke and should not be labeled as suites.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Khristin H, Thank you for your review regarding our hotel's decor and we always appreciate hearing from our guests. In order to better serve you and future guests, we'd like the opportunity to gather more details about what you would like to see offered and how we can make your next with us a better one. Please feel free... More

West Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

In fact, We made reservation at this hotel by mistake, because there is two Double Tree Hotels in West palm beach. (Airport and Garden). As we told the lady in the reception about our mistake, she tried to help us to change our reservation. However, I think we were lucky not to find any available room in another and we... More

Was this review helpful? Yes 1
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Hiro E, We greatly appreciate this wonderful review and all the kind words! I am happy to hear we were able to fix this error and get you into a clean, comfortable room. Please remember us if your travels ever lead you back to beautiful West Palm Beach FL! Regards, Jason Peoples More

Canfield, Ohio
2 reviews
4 of 5 stars Reviewed March 11, 2014

Location is a little of I95 which is OK . I was greated warmly by Rose on the front desk very professional and knowledgable. I was given my Hilton Cookie. Room was clean and smelled good. The A/C unit however was noisy but didn't stop me sleeping through the night (warning to light sleepers)and the bathroom very small. Overall Good... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear 157deanl, We greatly appreciate you taking the time to post this very helpful review! Rose is proving to be one of our top Guest Service Agents and we are proud to have her on our team, thank you for pointing her out specifically. I will have maintenance check on that AC unit right away and will keep your comments... More

Tallahassee, Florida
1 review
4 of 5 stars Reviewed March 9, 2014

The only thing that keeps me from overall Excellent rating for this hotel is the food service. I stayed here five nights over a eight day period (because of shifting times/dates on a court case) -- I checked out, left and came back four times so obviously I liked this place enough to keep coming back. The rooms are good,... More

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear WDKnepper, Thank you for posting this wonderful review! We greatly appreciate your feedback. We have been working on a new menu and it will be rolled out next Monday. If you are back in the area again in the future please come by and let us know what you think. Also, thank you for pointing out Evelyn for exceeding... More

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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree

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