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DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5 1808 S. Australian Avenue, West Palm Beach, FL 33409
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel West Palm Beach Airport
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DoubleTree by Hilton Hotel West Palm Beach Airport
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515 reviews from our community

Traveler rating
    255
    134
    53
    46
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel West Palm Beach Airport
See the most recent reviews
Los Angeles
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Still not completed with construction, which we knew going in - but lots of workers making a lot of noise very early, even on a Sunday morning. Not good ... Perhaps once construction is done the experience will be better. That said for the money we paid - we do feel that there should have been more provisions to accommodate... More 

Review collected in partnership with DoubleTree by Hilton

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Viera, Florida
Top Contributor
63 reviews 63 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while in town for a lacrosse tournament in Wellington. Quick 20min drive to the fields was perfect. The hotel was going through some renovations but we never heard a sound. They did a great job of making sure the renovated areas were covered up. The front desk clerks were all helpful and gracious. The rooms were a... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel room was good, the services were OK depending on the day. The hotel was under construction, so it was very umpleasant stay. I only received a $5.00 credit for the two week stay, for the inconvience of the construction.

Review collected in partnership with DoubleTree by Hilton

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Bahamas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here while they were doing some renovations but never the less our room was super clean very nice and big. We even got some nice hot fresh cookies at check in. Really great clean place for the price! $100.00 well worth it!

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Pottstown, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The shuttle driver went out of his way to be sure my daughter and I got to where we needed to be. I appreciated him. All the shuttle drivers were friendly and helpful. The warm cookie was nice. We had a very pleasant experience and would go back again.

Review collected in partnership with DoubleTree by Hilton

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A reservation error could have easily led to a big problem. Thanks to Asst Manager Omar a beautiful room was found and the evening was saved. The staff was friendly and professional. Rooms are large and though under construction the hotel is quite and clean.

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Found out when I got email to check in that the "lobby" was undergoing renovation and breakfast could be had in the ballroom but lunch or dinner only through room service. Surprise rooms are being renovated too!!! Compensation? A single $5 coupon for food or gifts or snacks or movie. Better they should provide a deep discount on the room... More 

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Palm Beach Gardens, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

On-going work to renovate the hotel greatly contributed to the disappointing stay at the hotel. There was constant worker traffic in the corrodors and elevators. The restaurant was closed and set up makeshift in one of the ballrooms. The breakfast was marginal in quality and selection. In such cases, the hotel should either temporary close or provide significantly discounted rooms.... More 

Review collected in partnership with DoubleTree by Hilton

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norfolk, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel is old, dirty, under renovation...but even the room that I stayed in that had been renovated was dirty and the plumbing fixtures were old and worn out! Food was horrible as well...I ate late at night and got fish that was stale (obviously old) that ended up keeping me up all night in the bathroom.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Hany at the front desk was very professional and hospitable to our needs. We were booked at a Marriott too far from the airport and had stayed at this Fouble Tree on a past business trip. Hany was very accomedating in getting our group rooms at the last minute. He just took 3 rooms away from the competition.

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Getemie, Wow! What a phenomenal 5 star review! I will be sure to thank Hany for his dedication to our guests’ needs! Glad to know that you enjoyed your stay with us! Thank you kindly for the wonderful feedback and recognition, it is greatly appreciated! We hope to have you return soon! Sincerely, Jenny Muniz More 

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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hilton Hotels, Cheap Tickets, Priceline, getaroom.com, TripOnline SA, Agoda, Odigeo and Tingo so you can book your DoubleTree by Hilton Hotel West Palm Beach Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
Hotel Style:
#8 Family Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
#14 Business Hotel in West Palm Beach

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