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DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5 1808 S. Australian Avenue, West Palm Beach, FL 33409
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel West Palm Beach Airport
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DoubleTree by Hilton Hotel West Palm Beach Airport
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is a great location by the airport and offers shuttle service. Presently it is under renovation. I would recommend to ask for a renovated room. The staff was friendly and accommodating. I have stayed here twice and because of the location and hoping the next time the renovations will be complete.

Review collected in partnership with DoubleTree by Hilton

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1 review
1 of 5 stars Reviewed 2 days ago NEW

The hotel is under construction so there is no operating restaurant, the hallways are a mess and there is construction dust everywhere. Nothing is really working at this hotel and there is construction dust everywhere. Find a different hotel.

Review collected in partnership with DoubleTree by Hilton

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Charlottesville, Virginia
Top Contributor
220 reviews 220 reviews
182 hotel reviews
187 helpful votes 187 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a family wedding a couple of weekends ago.. Now, just so everyone knows, the hotel is undergoing a pretty big renovation right now...The main entrance the hotel is completely closed, so they have provided an alternate side entrance for now, as well as a temporary front desk..be prepared.. Currently, the hotel only offers a... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW

I am sure once the construction is done this will be a fine hotel. However the couch was falling apart in my room and I saw bugs. I was only there for 1 night and was too tired to complain - switch rooms etc.

Review collected in partnership with DoubleTree by Hilton

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west palm beach, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

When I stayed at the hotel there was Lots of construction going on. and the Pool was closed. Price was too expensive with all the work that was being done on the hotel. Price should have been cut down knowing that all the construction was going on , and not even the main entrance lobby could be used, had to... More

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I had a request and they made sure to deliver on my request quickly and efficiently.I highly recommend and the location was great along with the poolside cabanas!The staff was polite and knowledgeable of the area! They also had a shuttle to take my places!The rooms were clean and beds very comfortable. Worth the trip!

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Ajjansen, Thank you for the outstanding 5 star review and the honest feedback about your stay! It's great to hear that you enjoyed your stay and the amenities we have to offer. We hope you come back soon! More

Tampa, Florida
1 review
1 of 5 stars Reviewed 1 week ago NEW

I have been a Hilton Honnors member for years and it is the first time I found a Hilton hotel in such poor condition. I can understand that if the hotel is under renovation, there will be some dust and also some unavailable services, but the least I expect is to found a clean room with a good smell. I... More

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Aacostar, Thank you for taking the time to share this detailed feedback. We appreciate your honest input while we undergo renovations. We will use your comments as we continue to evolve our guests' experience moving forward. I am sorry to hear that you found some discrepancies when arriving to your room which lead to your departure. We hope you... More

Boonville MO, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was my first stay at a Double Tree Hotel. It was under remodeling. It will look great after they are finished. I saw one of their newly remodeled rooms. Made me wish I could have stayed in it. My experience with the front desk and the van driver was superb. The cookie was yummy.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Georgina G., Thank your for the amazing feedback and review! I'm glad to hear that the ongoing renovations did not put a damper on your stay! That you received outstanding customer service from our Front Desk staff and the Van Driver, I will pass along the feedback! I'm glad you enjoyed our delicious cookies!!! We hope to see you... More

North Dighton, Massachusetts
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was traveling for business and brought my wife along. The service was excellent and the room was very nice. We stayed for 3 days and really enjoyed the area. The staff was very helpful in finding good places to eat. If you are looking for shopping go to Worth Ave.

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Mark R., Thank you for the outstanding review and comments regarding your stay! Glad to know that you and your wife enjoyed your stay and were able to visit areas within Palm Beach! We hope to have you return again soon! More

Connecticut
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here for three nights and were not impressed. When we checked in, they told us that they were doing renovations. They gave us one $5 gift certificate for the gift shop due to the inconvenience. Unfortunately, there was no gift shop. They told us we could it use it for the breakfast, which cost $7 each. Finally, we... More

Was this review helpful? Yes
Jenny M, Public Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear LSH Connecticut, I am sorry to hear that you were not informed of us undergoing renovations in a timely manner. We have information posted on our website as well as other booking channels, if possible I would like to know how you booked your reservation. We hope you will return to stay with us the next time you are... More

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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree

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