We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel West Palm Beach Airport

Certificate of Excellence
Hotel deals
Hotel website
1808 S. Australian Avenue, West Palm Beach, FL 33409
Offers & Announcements
Stay Here & Shop Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
DoubleTree by Hilton Hotel West Palm Beach Airport
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel West Palm Beach Airport
DoubleTree by Hilton Hotel West Palm Beach Airport
DoubleTree by Hilton Hotel West Palm Beach Airport
Write a Review

599 reviews from our community

Traveler rating
    298
    154
    63
    55
    29
See reviews for
114
99
38
232
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (599)
  • Mar-May only
    (181)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (146)
All months
Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for business. Shuttle service was available from the airport to the hotel, which was very convenient. The check in process was very efficient and the staff has been most pleasant. The hotel itself is very pretty, including the lobby. The pool was very clean and refreshing. There were plenty of good quality lounge chairs, each with its... More 

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Kristin G., We appreciate your feedback and review! We are glad to hear that you enjoyed your stay and the amenities the hotel offers. Glad to hear you enjoyed the pool! We hope you return again soon! Sincerely, Jenny Muniz, Guest Services Manager More 

Deadwood, South Dakota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Clean and friendly staff and good for 1 night only. Very small pool and only 1 umbrella to use by the pool so I don't recommend this hotel for R&R. Currently hotel is under reno and very noisey with construction workers walking by the pool area all day long.

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Redskinfanatic, Thank you for your feedback and review regarding your stay at our property! We are happy to hear that you enjoyed your stay but I'm sorry that you were not able to enjoy the pool with only one umbrella. I will follow up with our maintenance team to ensure all of our pool amenities are in place during... More 

New Port Richey, FL, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very nice. A little disappointed that there was no hot tub or complimentary coffee in the lobby. Staff was great and room was very comfortable. Shuttle service is a definite attribute. We didn't have to worry about driving to City Place. We were dropped off and picked up in a very convenient spot. I think the hotel is a little... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Pamela L., We appreciate your feedback and review regarding your stay at our property! I'm sorry to hear you were disappointed as we do not offer the choice of complimentary coffee or a hot tub! I'm glad to hear you were able to enjoy the amenities we have to offer such as the shuttle transportation. We hope you will... More 

Brooklyn, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are nice and spacious. very clean. Beds are very comfortable. Staff is very accomadating. Close to "city place". Stayed here with 3 kids. They all had fun! Pool seems to be heated. They offer a paid breakfast buffet. Its very good. They also have a laundry room and gym.

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Cathy F., Thank you for the candid review regarding your stay at our property! I'm glad to hear you enjoyed a nights rest in our comfortable beds and your kids enjoyed the pool! We hope to see you again soon! Sincerely, Jenny Muniz, Guest Services Manager More 

Woodstock, GA
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for about half a week. The hotel is very nice. There were some things that were rough because of construction. The pool is very nice and it private. I talked to a number of people and they were all from the airline so that says something about the hotel. The beds are soft and cozy. The bathrooms... More 

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Jsle, We appreciate your feedback and review! I'm sorry to hear that parts of your stay was interrupted by the construction crew! I'm glad you were able to enjoy the atmosphere of the pool! We hope you will return and allow us the opportunity to better service your needs! Sincerely, Jenny Muniz, Guest Service Manager More 

West Palm Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This DoubleTree is convenient located close to the Palm Beach Int'l Airport, West Palm Beach center and Highway 95. While the hotel is in its last phase of renovation (March 2015), the great service, helpfulness and overall friendliness of the staff is more than commendable and makes up for any temporary inconveniences. In particular, Hony at the check-in desk and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Lars B., We appreciate your feedback and review regarding your stay at our property! Glad to hear you enjoyed your stay and the progress of our renovations! I will be sure to thank Hany personally for his continued dedication to our guests’ needs! We can't wait for your return! Sincerely, Jenny Muniz, Guest Services Manager More 

Nice, France
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Omar Johnson (Assistant to the manager) went our of the way in an extra ordinary manner to make sure I had a pleasant stay. Thank you for great service and comfortable rooms. Perfect for a Business stay.

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear MAKAFERR, Thank you for the amazing 5 star review and feedback regarding your stay! It is great to see employees getting the recognition they deserve and I will be sure to thank Omar personally for the job well done! Glad you enjoyed your stay and hope to see you again soon! Sincerely, Jenny Muniz, Guest Service Manager More 

new york, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

bathtub rusty. shower water very slow.room key keep disactivated all the time. fitness room small and tv remote control did not worked. hotel under construction. never got my welcome cookie.Allergy reaction to bed sheets

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Jacqueline M, Thank you for your feedback and for choosing our hotel! We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our... More 

St. Petersburg, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had the pleasure of staying at the Doubletree while in town for a wedding. After a sleepless night at another hotel, I booked here online. I can't say enough about Omar, the assistant Manager and his staff! Everyone was so friendly and helpful. The renovations were just finished and the hotel looked great. I will stay here for all... More 

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Lisa P., Thank you for the amazing 5 star review! I will be sure to pass these amazing words of kindness on to Omar and his staff and thank them personally for a job well done! It was a pleasure having you stay with us! We hope you come back soon! Sincerely, Jenny Muniz, Guest Services Manager More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I'll be staying here for 7 weeks and as of now I have been very pleased with the service. I was checked in by Hany and he was more than willing to assist me in every way. Sharon took very good care of me in the restaurant with a smile and great attention to detail. The hotel is under construction... More 

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear PC B., We appreciate the kind words and great review! It is great to see employees getting the recognition they deserve and I will be sure to thank Hany and Sharon personally for the job well done! I'm glad you've enjoyed your stay thus far and look forward to hearing how the rest goes! We hope to see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question