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DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5 1808 S. Australian Avenue, West Palm Beach, FL 33409
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel West Palm Beach Airport
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DoubleTree by Hilton Hotel West Palm Beach Airport
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537 reviews from our community

Traveler rating
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    142
    57
    48
    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gaithersburg, Maryland
Top Contributor
57 reviews 57 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked through hotels.com and got a good rate. Very close to the airport so you can sleep in 15-20 min extra if you have an early flight. Its under construction now but I didn't hear anything but it was just construction debris and tarps around. Rooms with Even numbers face I-95 so it might be bit noisy (more than just... More 

Was this review helpful? Yes 1
Wichita Falls
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff and service was absolutely over the top. Everyone was absolutely willing to do whatever it took to ensure that their guest had an excellent time. They had everyone from a warm cookie when you checked in, to complementary massages. Despite their remodeling, the venue was gorgeous, clean, and serene. The shuttle made it so convenient to get out... More 

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Dawn T., Wow! Thank you for an amazing 5 star review and feedback! I'm excited to hear that you enjoyed your stay as well as our accommodating staff members from check-in to the shuttle driver! I'm glad you were able to utilized the amenities we have to offer. We await your return! Sincerely, Jenny Muniz More 

nh
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Gave us room on highway side. Rush hour traffic to airports starts at 5 am. Every car going by sounds like a Mac truck. Had to go to lobby at 6am to change rooms so we could sleep. Breakfast included with room is nothing. Just like any other Hampton inn type food. They had a guy pouring coffee. Nothing special.... More 

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear piperseminole, Thank you for your feedback! We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel! We apologize for the noise in your room and we’re working with our food and beverage team to ensure quality meals! If you return to our area, we hope you’ll stay with us... More 

Top Contributor
214 reviews 214 reviews
56 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 1 week ago

Came in late for a 1 night stay and i was not impressed. The lobby was under construction, and did not feel very nice because of the construction. The rooms were fresh and not to my liking. In all fairness, I am not much of a Hilton fan. Not again here.... Average hotel when there are so many others to... More 

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Clinton S., Thank you for staying with us at our hotel. I am sorry to hear that you did not enjoy your stay due to the construction and your room was not to your liking! We appreciate your review and feedback of our property, have a nice day! Sincerely, Jenny Muniz More 

Gassville, Arkansas
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A good choice if you need to stay close to the airport. The staff is second to none. I was in the hotel for three days and every time I passed any staff they all greeted me (even the construction crew were cordial). Even with construction was an enjoyable stay.

Was this review helpful? Yes 2
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Scott A., Thank you for the amazing review and feedback! I'm excited to hear that the staff made you feel welcomed and part of the family! We strive to make all of our guests as comfortable and happy as possible! We hope you come again soon! Sincerely, Jenny Muniz More 

Brunswick, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a 5 day business conference that was very demanding time wise. The Double Tree Hilton took 90% of the stress off of me with complimentary breakfast, free copies from office and shuttle to convention center where my conference was being held. The staff was friendly, helpful and available to help me with anything I needed. I would stay at... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear KimSnope, What an excellent 5 star review! Thank you for your outstanding feedback! I'm glad to hear that we were able to relieve the stress and assist you with all of your needs during your stay! We do our best to keep all of our guests happy and comfortable during there stay at our property and I'm glad you... More 

Remaufens
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Big free parking lot, free wifi, nice big room. Breakfast fairly good and the choice is large. 30min by car from Palm Beach, 2.5 hours from Orlando. Friendly and very helpful staff. You even receive a hot cookie when you check in :)

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Colinou1, We appreciate your feedback and review! I'm glad you were able to enjoy the amenities we offer to our guests. When you are back in the area, we would like to have you join us! Sincerely, Jenny Muniz More 

Chicago, Illinois
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just stayed at this Doubletree Hotel by the Westpalm airport, I was in one of the newly renovated rooms; and it is a huge refresh. It's clear this hotel is investing in a major update, it's like a brand-new place.The location is close to airport, and it's not far from downtown attractions.

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear CatchTheGerm, Thank you for the fabulous review and feedback, we greatly appreciate it! We are delighted to hear that you stayed in one of our newly renovated rooms and enjoyed your stay! We hope that you will return and be our loyal guest! Sincerely, Jenny Muniz More 

Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed over the xmas holiday (Dec 23 to Dec28) and there were no construction crews on the property--so no noise for us. The restaurant was closed so not real excited about the ballroom but we knew before we arrived that the hotel was under construction. So, if you knew about it, no sense complaining. The room was very comfortable--beds... More 

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear donnat220, Thank you for your feedback and the 4 star review! We are glad that you enjoyed your stay and the amenities we offer. I'm glad you enjoyed the amazing cookies and even one for the road! I sincerely apologize that you were inconvenienced and had to wait for the shuttle. I have addressed this issue and we will... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Okay this is a good hotel, the hotel was right next to the airport and they have a shuttle service to take you to the hotel. The hotel was spacious - lovely tool and a nice clean one which is positive. there was a nice pool - very quiet and very much situated so you get sun all day. Also... More 

Was this review helpful? Yes
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear danielson36, Thank you for the amazing review! It's nice to hear that you enjoyed your stay and were able to take advantage of the amenities we offer. My apologies that you weren't able to enjoy a full restaurant and bar atmosphere but we hope that you will return soon and enjoy our new outcome! Sincerely, Jenny Muniz More 

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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
Hotel Style:
#8 Family Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
#13 Business Hotel in West Palm Beach

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