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All 33 West Palm Beach hotels

DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5 Hotel   |   1808 S. Australian Avenue, West Palm Beach, FL 33409
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77%
Ranked #7 of 33 hotels in West Palm Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
glwilliams58 Sarasota, Florida
  • Reviews (407)
  • Photos (53)
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  • Room tips (49)
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407 people have reviewed this hotel

Traveler rating
    212
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Sarasota, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

I travel a lot for business and I have never been compelled to write a review. If you meet Amber and Robert at the DT in WPB, you will find they are both stand outs and worthy of recognition. They are both incredibly pleasant, engaging and eager to accommodate. Thank you for all of your attention to my stay. You... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our junior suite was comfortable, clean, modern and quiet. My wife and I really enjoyed our short stay there; I'll definitely go back. What I loved the most about this place i s how close it is to the City Place and the Airport.

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Naples, Florida
1 review
4 of 5 stars Reviewed 5 days ago NEW

So our room got cancelled twice! And then our friends got a room that smelled terrible! Then ROBERT to the rescue. He Helped us get a new room and upgraded us. He was a class act and was so helpful. It was gratefully appreciative. It was a great stay

Was this review helpful? Yes
Malone, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I love their cookies! Stay there for no other reason than those delicious cookies. Our junior suite was comfortable, clean, modern, and ideally situated. The staff was very helpful and professional, and while a complimentary breakfast would have been nice, the restaurant offered reasonable prices and good value.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear David D, Thank you for the wonderful review! We greatly appreciate the kind words and enjoy reading our guests feedback at our staff meetings! Coming from a Senior Reviewer such as yourself, the comments are even sweeter! Thanks again! Regards, Jason Peoples More

Loxahatchee, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

As a frequesnt traveler I havent yet experienced a worse hotel. Lobby and halls dirty, dark, and smell of mold. When I entred my room there was a very dirty towel on the coffee table "looked like poop" and the smoke detector beeped every fe seconds, not to mention the odor wait I did already. It was bad.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Robert S, Please contact me at your earliest convenience at 561-689-6888. I was appalled when I read this review and would like to get some more information from you so I can find out how you were checked into a room that it seems was being worked on by our maintenance team. I know they are working on touching... More

Boston
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Doubletree for our last three nights before heading home and we thoroughly enjoyed the hotel. We chose it because it seemed the "farthest" Hilton brand away from the airport (farther than the Embassy Suites, Hilton, Hampton Inn..." The staff was pleasant and courteous and all went out of their way to greet us. What pleasantly surprised... More

Was this review helpful? Yes 1
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear AttyAJK, Thank you for the 4 star review! We wish it were 5 stars but we promise to do better next time and earn that 5th star! I am glad you found our hotel to be such a great value! Our quiet rooms and friendly staff are what make us stand out from other hotels in the area. Thank... More

Arlington, United States
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed the hotel. Especially liked the fact that the room was large and completely quiet. Very friendly staff, easy parking and very on-site restaurant also were pluses. The room rate--just $80--was a bargaain for what I received.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Jerome M G, Thank you for the amazing 5 star review! I am glad you found our hotel to be such a great value! Our quite rooms and friendly staff are what make us stand out from other hotels in the area, thank you so much for noticing and I will be sure to thank the staff as well!... More

1 review
3 of 5 stars Reviewed 1 week ago

We went for vacationon july 5-7 with the family to be calmed and another guest said they lost their money order on the same room we rented and that guest made our vacation very uncommfortable knocking on our door and even calling the police . I am jose gomez

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Mr. Gomez, I am glad we were able to meet in the restaurant before you left so I could personally apologize for the actions of the other guest. Thank you for being so understanding and allowing us to make it right prior to your departure. The actions of this guests were inappropriate and I apologize again for the inconvenience.... More

Montreal
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked a 6 night stay at this hotel in June. When we arrived and checked in, we called the front desk to ask for more hangers and towels. we were told that we would have them shortly. we left the hotel and returned around 8pm. No towels or hangers. I had to call twice more before the items were... More

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Stuart E, I am so sorry to hear that you did not enjoy your experience at our hotel. I hope you were offered a new room when you reported hearing the noise? Our goal is to get our guests a good night’s sleep and we are happy to switch a room whenever possible. I apologize for the front desk... More

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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Best Value Hotel in West Palm Beach #5 Business Hotel in West Palm Beach #8 Romantic Hotel in West Palm Beach #8 Family Hotel in West Palm Beach
Hotel Class
Official Description (provided by the hotel)
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. in West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 
Number of rooms
175

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