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DoubleTree by Hilton Hotel West Palm Beach Airport

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1808 S. Australian Avenue, West Palm Beach, FL 33409
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DoubleTree by Hilton Hotel West Palm Beach Airport
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DoubleTree by Hilton Hotel West Palm Beach Airport
DoubleTree by Hilton Hotel West Palm Beach Airport
DoubleTree by Hilton Hotel West Palm Beach Airport
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623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Altamonte Springs, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed for a weekend with friends. This hotel has been remodeled and is very nice. Great price, however what out for the noise of the air-conditioning system, and the floors above you, sounds like a “stampede”

Review collected in partnership with DoubleTree by Hilton

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toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

stayed for one week vacation stayed with my husband and toddler family friendly hotel very accommodating would stay again rooms are clean , friendly staff and location is great pool is very nice and clean

Review collected in partnership with DoubleTree by Hilton

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orlando
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here a few time this past month for business. The airport shuttle is prompt. Although the hotel is undergoing renovations the staff goes above and beyond to insure guests are well taken care of. Earl at the front desk clearly is the heart of the hotel and bends over backwards to make sure guests are comfortable. There... More 

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Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for business in April. At the time the hotel was undergoing renovations. Check-in was smooth and flawless. Front desk clerk Hanay was great. He offered myself and my co-worker coupons for a free breakfast and free drink voucher from our long flight travel. Room was very comfortable. Bed was excellent and couch in King room was comfy. TV... More 

Was this review helpful? Yes 1
Naples, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel and great quality for the money. Stayed there as my grandson was playing college baseball at Palm Beach Atlantic College. Hotel was right around the corner. Great service, clean rooms, near down town and shops and restuarants. Great town.

Review collected in partnership with DoubleTree by Hilton

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West Palm Beach, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was pleasant and accommodating. The front desk was helpful and the lounge and restaurant staff were very pleasant and friendly. There were some renovations going on in the bar/restaurant, but the staff adjusted well to those issues. The food in restaurant was definitely above expectations for a hotel restaurant.

Review collected in partnership with DoubleTree by Hilton

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Okeechobee, Florida
Top Contributor
123 reviews 123 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall the hotel is very nice with clean rooms, good restaurant/bar area, and facilities. Staff is pretty friendly. We had stayed here previously for Sunfest and stayed again this year but the shuttle service was different. On the sunday night we stayed we were told that the shuttle would run every hour and last pick up was at 10 which... More 

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear mk1825, Thank you for staying with us at our hotel. We appreciate your candid review of our property and sincerely apologize for the inconveniences experienced. We do our best to make sure all of our guests have a rewarding stay!. We will keep your comments in mind while we work to improve our guest experience. We’ve also addressed your... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Good location for business in Palm Beach. Recently remodeled. Large fitness center nicely equiped. Modern lobby with plenty of space. Pool was good size and was heated and towels were thick with good quality. Mercedes at the front desk was helpful and informative and provided great service. Thanks

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Darryl G., We appreciate your feedback and review on your recent stay with us! I will be sure to personally thank Mercedes for her dedication to our guests’ needs! Thank you for your comments! We hope to see you visit us again soon! Sincerely, Jenny Muniz, Guest Services Manager More 

Boston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel is in a great location and the price can't be beat. Shuttle service to and from the airport ans well to City Place for dinning, shopping and nightlife. Amazing staff that made us feel at home.....Thank you Earl & Keith!!!

Review collected in partnership with DoubleTree by Hilton

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Stacey L., Wow! What a phenomenal 5 star review! It is great to see employees getting the recognition they deserve and I will be sure to thank Earl & Keith personally for the job well done! Thank you kindly for the wonderful feedback and recognition, it is greatly appreciated! Sincerely, Jenny Muniz, Guest Services Manager More 

Sarasota, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Still waiting for them to fix charging my debit card three times for one night. No continental breakfast. If you want breakfast, better bring $15.99 per person. There are other places that will treat you better. It's your money.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Jeffrey C, Thank you for your feedback. I am sorry to hear that you were led to believe breakfast was included in the rate! We’re sorry the food quality didn’t meet your expectations. At our property, we want to serve fresh, tasty dishes with the caring touches of home. We work continually to improve our menu offerings, and your... More 

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