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DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5 1808 S. Australian Avenue, West Palm Beach, FL 33409
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel West Palm Beach Airport
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DoubleTree by Hilton Hotel West Palm Beach Airport
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515 reviews from our community

Traveler rating
    255
    134
    53
    46
    27
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185
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay was comfortable despite renovations being done. We got complimentary room service and shuttle to city place, complimentary bottled water and news paper. Excellent location and overall great place to stay.

Review collected in partnership with DoubleTree by Hilton

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear 752tessaa, Thank you for your feedback and for choosing our property during your stay! I''m glad that your stay was comfortable and you were able to enjoy the amenities we offer. We hope you return soon! Sincerely, Jenny Muniz More 

Henderson, United States
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

I had to ask if my room had been renovated or was yet to. It was that bad. The paint was all over the place, the walls had visible patches, there was caulking splattered on the counters, only one small mirror on one side of the mirror in the bathroom made it hard to shave. The tv worked sometimes and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear Gregory, Thank you for writing a review about your recent stay at our hotel. I'm very sorry to hear that you were unhappy with our guestrooms. I have noted your findings in the room and will follow up to ensure that the items are fixed! I appreciate your feedback and hope you’ll stay with us again soon! More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel staff was great!, Floor were under remodeling and they did their best to work around guests. Parking around hotel is limited. Van / driver available to transport and pickup at sites in Palm Beach, including City Place. King bed and couch made the stay comfortable. Cheaper to book on Expedia than through Hilton direct. (About $40 a night)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear V755DOjames, Thank you for staying with us! We appreciate your review of our property! Glad to hear that you had a comfortable stay and were able to enjoy the amenities wer offer. We appreciate your patience and understanding as we complete improvements to our guest experience. We hope you’ll stay with us again and be one of the first... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

We arrived late in the evening and I think that because of construction in the hotel and checking in after everyone else, there was a potential issue with our rooms. Thankfully Hany, at the front desk was there to save the day. He not only averted a bad situation, he did it with a smile and made us very comfortable.... More 

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear David, WOW!!! Thank you for the kind words and great review! It is great to see employees getting the recognition they deserve and I will be sure to thank Hanny personally for the job well done! Glad to hear that he was able to turn your stay into an enjoyable one! Thank you for booking with us, we hope... More 

Roswell, GA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is being renovated, as noted by other reviewers, but I never heard a sound between 6 pm and next morning at 9 am. New carpet and furniture smell should be expected. I asked for and got a renovated room on 5th floor away from I-95 to be as quiet as possible and the front desk clerk was most... More 

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Jenny M, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear LB77 (Roswell, GA), What a phenomenal 5 star review! I'm glad to know that we were able to accommodate your needs! I'm glad that you were able to experience your stay in one of our renovated rooms! I'm glad you enjoyed the cream spinach soup! We hope you return to stay with us again! Warm Regards, Jenny Muniz More 

Spring Hill, Florida
Top Contributor
105 reviews 105 reviews
62 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my second stay at this property during the renovation. The smell of the new carpet and paint is unpleasant but it will be gone in a month or so. The renovation looks well done and the rooms are decent, the issue I have is with security. I was a bit unnerved when I parked and noticed broken car... More 

Was this review helpful? Yes 1
Gainesville, Florida
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel will be wonderful after the renovations, but if you are sensitive to the fumes in new carpets, at least call to find out how far along they are with them. My husband and I stayed there just a few nights ago, based on the terrific location and the website notification that the impact of renovations to guests was... More 

Was this review helpful? Yes 1
Fort Worth, Texas
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

I really wish I had reviewed this hotel before booking. Thankfully I was only here one night. Perhaps this hotel will be acceptable after the renovation is complete but currently it is completely subpar. The rooms are old and worn out. I don't thing there has been an update in decades. I was actually afraid to sit on the furniture... More 

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Boca Raton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

the room was perfect clean, quiet the location wasn't the best but it worked for what I was there for .. I would recommend this hotel. If you are considering this hotel make sure you do your home work only reason I say this is due o the location.. I thought it was a lot closer to where I was... More 

Review collected in partnership with DoubleTree by Hilton

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1 review
3 of 5 stars Reviewed 2 weeks ago

Currently this hotel has renovations going on. I asked for a room that is not a connecting room, but was put in one anyway. The maids were very loud opening and closing doors so it was hard to sleep in. The breakfast was really bad. Everything was empty. Enough food was made for three people then it went empty again.... More 

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
Hotel Style:
#8 Family Hotel in West Palm Beach
#10 Romantic Hotel in West Palm Beach
#14 Business Hotel in West Palm Beach

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