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Hilton Palm Beach Airport

3.5 of 5 150 Australian Avenue, West Palm Beach, FL 33406-1473
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Hilton Palm Beach Airport
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Hilton Palm Beach Airport
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466 reviews from our community

Traveler rating
    244
    113
    60
    26
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel itself is very clean, the pool is fantastic (and heated!), and the shuttle was prompt. Worst housekeeping when it came to cleaning my room. I stayed for two nights, was extremely unhappy with the up keep of my room. Housekeeping didn't stock me with clean glasses, did not take my empty pizza boxes or dirty glasses from the... More 

Was this review helpful? Yes
Matt K, Director of Sales at Hilton Palm Beach Airport, responded to this review

Thank you chicagolver for your feedback. I am happy you enjoyed the pool area, shuttle service and the overall hotel during your stay. Please pardon the experience with housekeeping as that is not the norm or the type of service we strive to provide our guests. I have spoken with the housekeeping supervisors and director regarding your experience as a... More 

New York, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

The last day of my stay I asked receptionist to extend for one more night. I booked it online through hotels.com in front of the receptionist, and showed them the confirmation. They told me that it'd take 10mins for them to get it, but that I should be okay and could leave to my meeting comfortably knowing that upon my... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Matt K, Director of Sales at Hilton Palm Beach Airport, responded to this review

Thank you Enrique A for your detailed feedback regarding your stay with us. I am not sure why your reservation was not made if you had a confirmation number. Unfortunately, we do not have any control over 3rd party electronic reservations. It sounds like your stay prior to the attempt to extend went well. My apologies for the misfortunate experience... More 

Philadelphia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here many times and enjoy it. Axa at the front desk will make sure your needs are taken care of. The staff in the kitchen are great and the bellmen are hands down the best. They can be a bit pricey but the value is good. They need a gift shop, the one there charges 2.50 for a... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Matt K, Director of Sales at Hilton Palm Beach Airport, responded to this review

Thank you Z6487OZericp for your great review of our hotel. Thank you for your many returns and glad you enjoyed the kitchen staff, bell staff and front desk staff during your stay. Pardon us for our chip prices in the gift shop. Hope to see you back with us soon... More 

Sebastian, Florida
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was staying here on a quick lay over after traveling from LAX. The rooms were clean, the beds comfy, the breakfast very tasty and the staff was very kind and helpful. All in all a fantastic stay that helped me rejuvenate my batteries after a grueling red eye across the country. A perfect place to get things back in... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was beautiful from the moment we walked in the door. The front desk and banquet staff was so friendly and always there to assist. I selected this hotel for its location near City Place. Check in was very easy and the room was very nice with a great view looking over the lake.

Was this review helpful? Yes 1
New York City
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was okay. Not close to downtown or convenient. The little shop in the lobby is worthless. Not really a snack selection, no ibuprofen etc. The happy hour pizza is a nice touch. The pizza is yummy.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This property is kind of old. The showerhead in my shower was broke and wouldn't shoot straight out. Checked in late in evening so didn't have time to change room or get fixed. Front desk was a little grumpy. She mumbled some things about the hotel & told me the shuttle to airport was every 15 minutes. It was every... More 

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed 1 week ago

After reading the reviews I thought this hotel would be excellent. In my opinion this is a very very basic hotel. The bar/ restaurant is very basic. The Breakfast room is very basic as is the breakfast menu. the Gym is a complete joke. It looks like it was once a hotel room that they converted into a fitness room.... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel. Close to downtown free shuttle. Friendly staff. More than expected. Clean and spacious room. Restaurant not opened at night but bar by pool and lobby. Airport hotel with tennis courts this was nice to see.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have had the pleasure to stay with this property many times the past 7 years. My experience is better the more often I spend my business trips here and the staff is above and beyond exceptional. All the service experiences from check in to dining to check out is quick, efficient, and always well done. Axa at the front... More 

Was this review helpful? Yes 2
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Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Avenue, West Palm Beach, FL 33406-1473
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#4 Romantic Hotel in West Palm Beach
#5 Business Hotel in West Palm Beach
#7 Family Hotel in West Palm Beach

80 photos of this hotel

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