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Hilton Palm Beach Airport

Certificate of Excellence
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150 Australian Avenue, West Palm Beach, FL 33406-1473
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Hilton Palm Beach Airport
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540 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
2 reviews
1 of 5 stars Reviewed yesterday NEW

We checked in on May 28th. around 6:30 p.m. We were a group who had 4 rooms reserved. Being at this site for the past 4 years,twice a year, sometimes up to 8 rooms at a time we had no reason not to return. Well for this stay we had a real surprise. Starting with a unhappy welcome back from... More 

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phoenix,
Contributor
17 reviews 17 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Their pizza oven was broke limiting their already one page menu. The service was slow. I will say their buffet was good, oatmeal was excellent, desserts were great, except for the chocolate icecream. Who can mess up chocolate icecream. The sprite was flat. My toilet top was too big for the base.

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you cocotree5 for your review. I am glad you enjoyed the Oatmeal and dessert from the buffet. We had to wait for parts on our specialized pizza oven as they were coming in from the Midwest. My apologies for any inconvenience, but you know equipment; in any business, they fail when you need it most. I hope that you... More 

Richland, United States
1 review
4 of 5 stars Reviewed 1 week ago

If you do not have to go into the city this is a good place to stay. It has everything you need for a comfortable visit and has easy access to the freeways and airport. The breakfast buffet was average for this class of hotel and the staff worked hard to take care of everyone, although at times fell a... More 

Review collected in partnership with Hilton Hotels & Resorts

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Martin G for your review. You are correct, we are easy-on, easy-off I-95 which makes us very convenient whether driving or flying. We definitely have it all with the lakeside setting, Tiki bar, Club 10 lounge and Veranda restaurant for all your food and beverage needs as well as entertainment at the Tiki Bar. I am glad the... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was easy to reach from I-95 and very near the West Palm Beach Airport. The staff was very helpful and the parking was safe, close and free. I attended a conference held at the hotel. The meeting rooms we well equipped for our use and the schedule boards were easy to follow to find our sessions.

Review collected in partnership with Hilton Hotels & Resorts

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Del A for your post about your recent stay. I am glad your conference was a success and you were able to enjoy our amenities. I will let the staff know your comments and hope to see you back with us soon. Safe travels... More 

Tampa, Florida
Top Contributor
185 reviews 185 reviews
25 hotel reviews
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a work conference and had to stay all week. Normally I choose Marriott properties, but the conference was at this hotel. I have to tell you, they earned my business and I may switch brand allegiance. I used their iPhone app to check in and was able to choose my specify room (that is huge!). This location is seconds... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you jderb for your review. I am so glad you may switch brand allegiance due to your experience with us. I am glad your overall stay was exceptional. I will reach out to engineering to discuss the wifi situation and the channels you mentioned. Thank you for taking the time and I hope to see you back soon with... More 

London, United Kingdom
Top Contributor
60 reviews 60 reviews
58 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this Hilton for one night ahead of visiting the Rapids Water Park, which is about 5 kms away. We arrived late and were very pleased to find out that the restaurant was still open for food. Our room was large, comfortable and quiet, ideal for our family of four. There was a large parking area adjacent to... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for posting your experience and I am glad you had a great time with your family here with us. Rapids Water Park is a great time for the whole family and I will let the chef know your compliments on the food. Hopefully, you will return to stay with us soon, Thank you More 

Halifax, Canada
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I was originally scheduled to stay one night as part of a work trip, but a cancelled flight meant an extra night. The tiki bar is a great place to relax and enjoy good food, and the free shuttle to and from City Place meant my unexpected extension was not wasted. The room was comfortable and the staff was friendly.

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for taking the time to post your experience with us. I am glad you were able to enjoy the amenities and local area while turning a cancelled flight into a positive with Cityplace close by the hotel. Hope you can stay a few more nights next time to enhance your experience. Hope to see you back with us... More 

Bradenton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Do not hesitate to stay at this Hilton because of its' close proximity to the PBI Airport. 3-Night stay and not once did I hear a plane from my room. The Pool and Patio area is lovely and even though there is Urban noise from I-95 and the Airport, Hilton has managed to dampen the unpleasant sounds and create a... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your recent post regarding your stay with us. We do have more of a resort feel and I am glad you enjoyed the atmosphere of the Tiki and pool area. Thanks again and come back an see us again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I had wonderful stay at this hotel. We stayed for 8 nights and each night was delightful. Our room was thoroughly cleaned every day, which is very important to me whenever I vacation. The staff was amazing and very helpful with guiding us to activities and things to do around West Palm Beach. Surprisingly, the food was... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review of your recent stay and for staying with us so long. I am glad the amenities, food and staff exceeded your expectations. Hope we will see you back soon... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay at this hotel from time to time on business and I have to say the front desk staff did a stellar job this time around. Gladis and Farah are masters of their craft, true professionals who go above and beyond in customer service. Very helpful and very pleasant to speak with, I hope I get the pleasure of... More 

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you jfox2590 for your review. I am glad our front desk and hotel as a whole exceeded your expectations. I will relay your experience and proud to do so. Please, come back and see us soon. More 

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