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Hilton Palm Beach Airport

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150 Australian Avenue, West Palm Beach, FL 33406-1473
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Hilton Palm Beach Airport
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Hilton Palm Beach Airport
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519 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Palm Beach, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

If you are looking for a nostalgic sense of home, stay here. The hotel was in a great location, and did not have the normal airport hotel feeling. The room service was expedient, and the pool/bar was perfect.

Review collected in partnership with Hilton Hotels & Resorts

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North East, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Only here for business on a regular basis, but a nice hotel with wonderful employees. Woodson (desk manager) and James, makes sure we are always happy. They have a happy hour from 5:30 - 6:30pm in the lobby that offers free appetizers (pizza is the best), and white or red wine samples as well. The Tiki bar is open most... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you tltango for your great feedback on our crew. I love the pizza myself and thank you mentioning how great it tastes. I will let the staff know the great job they are doing and I am glad you enjoyed your 5 nights with us. Come back and see us again soon... More 

brooklyn
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel has a wonderful staff great comfortabel rooms and an excellant pool/bar area, where you can party with others if you like or be off by yourself the pool area is very spaceious. From the minute you are picke up by the van drive Benjamain who is an exptremely plesent , well mannered yhour mag , he make you... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you fly78guy201 for your response. I am glad you enjoyed the comfortable rooms and spacious pool and Tiki bar area. Great fun out there! I will let Benjamin know what a great job he is doing as well as the front desk staff. Thank you and hope you will be back soon... More 

1 review
2 of 5 stars Reviewed 4 days ago NEW

We stayed one night for a wedding and went to Club 10 for drinks. The A/C was not working. There were 5 staff members behind the bar. It was the worst customer service ever. They could care less if you were there or not. They would not make eye contact, smile, greet, etc. Retraining of this staff needs to occur.... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Lori D for your feedback. That evening between 6p-7p we did have a large rush of guests, hence the number of staff members behind the bar. We do the best we can to accommodate, but sometimes when there is a large rush in a short period of time, there can be a wait and my apologies for that.... More 

MILTON
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our stay at the Hilton. Everything was really clean and the staff we very friendly. The weather can be warm, so we really enjoyed the ice cold water with a hint of fruit hat was available as you came in the lobby. We enjoyed sitting on the dock in the evenings and having some relaxing time together.

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Evie3810 for your feedback regarding your stay. Thank you for enjoying the dock at night as it is beautiful and relaxing. I am glad you had a successful stay and looking forward to your return. More 

FL, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Staff Attitude: Bell staff was excellent, very pleasant and helpful. Front desk staff was stand-offish and not very pleasant. Cooler in room did not appear to be working so I called front desk and a tech was sent up. Turned out cooler was not plugged in. Plug is behind the very heavy dresser. The tech plugged it in and gave... More 

Review collected in partnership with Hilton Hotels & Resorts

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Yvette M for your response regarding your experience. I am glad that the bell staff and restaurant staff took great care of you and that you loved the Pizza. It is very good! My apologies that your refrigerator was not plugged in and there were some internet concerns. I have alerted the engineering and IT team to make... More 

Sacramento, California
Senior Contributor
48 reviews 48 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Despite being right next to a busy airport, the hotel was quiet and very well maintained. The rooms were kept clean and the linens changed when requested. The staff were courteous, professional and helpful. Valet service was free for guests and it was prompt. The front desk staff was unfailingly pleasant and accommodating. Both PC and Apple available.

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you dr_steve_l for your feedback on your recent stay with us! I am glad you were able to experience our pleasant front desk staff and clean rooms. I hope to see you back with us soon... safe travels! More 

Top Contributor
79 reviews 79 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We come to west palm often and this hotel stands out. It's right next to the airport so it's real easy. But if it a very well maintained and fun property. Most airport hotels are competent. This is fun. Great restaurants. Great staff. Really crazy great pool that is almost resort quality in a lake. With a tiki bar that... More 

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Palm Beach
Senior Contributor
39 reviews 39 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I decided to have breakfast at the hotel. What pleasant surprise, the food was outstanding. The buffet station was immaculate and plentiful. The corned beef hash was made from scratch! Not from a can plopped on the warmer. Frankly, it was the best I have ever had. The omelet station had a variety of treats to offer.... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Joseph R for your response. I am glad your meal was so memorable and we have a gem in our Chef MJ. Our staff and Chef MJ certainly have ensured a reputation of great food for our hotel. I will let him know what a great experience you and your wife had and look forward to seeing you... More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Im VERY picky with hotels and I recently stayed here and this place is wonderful! I had the king superior room on the 10th floor, very clean, the bed was wicked soft and comfortable, and the bathroom was very nice as well. For being next to the airport it was very quiet in my room, the only time I heard... More 

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Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Michelle B for your feedback! I am glad you enjoyed all of our amenities and mentioning how different we are from your typical airport hotel especially the quiet in your room. Look forward to having you back with us soon! More 

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