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Hilton Palm Beach Airport

3.5 of 5 150 Australian Avenue, West Palm Beach, FL 33406-1473
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Hilton Palm Beach Airport
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Hilton Palm Beach Airport
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478 reviews from our community

Traveler rating
    249
    116
    62
    27
    24
See reviews for
71
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198
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Metropolis, Illinois
Top Contributor
108 reviews 108 reviews
79 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed today NEW

Very close and convenient to the airport. Good nearby dining. The staff is professional and polite. They made me feel I was the only guest. The rooms were clean and a spacious. The property was very neat and very quiet considering how close to the airport the hotel is. I will be returning to this hotel when I am back... More 

Was this review helpful? Yes
New York City, New York
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

I wanted to like this property, but it's not up to the Hilton standard. When I arrived at the hotel a half hour before check in (2:30), I was told I could get into a room immediately, but it was near the elevator or I could wait til 3:00 and get a quieter location. I elected to wait and then... More 

Was this review helpful? Yes
Griffin, Georgia
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Rooms were clean, staff were helpful. Pool area is very nice as well tiki bar late at night. Only downside of our visit was a snake in the bushes to grab a lizard! The hotel is located close to the airport and major highways. Lunch and dinner in the hotel restaurant is typical restaurant fair, nothing special

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Joanne M for your feedback as it is much appreciated. We do have a bit of nature in the lush lakeside of the hotel, rabbits, birds, occasional reptiles and more to view while sipping a beverage at our tiki bar/poolside area. We are launching a new menu in the coming weeks to help enhance our guests dining experience.... More 

Sioux Falls
1 review
4 of 5 stars Reviewed 1 week ago

Beautiful property and well maintained. Mostly Business guests so not very many people used the wonderful pool and hotub. We mostly had it to ourselves every day. Heated pool was heated correctly. Quiet even though close to the airport. We could have stayed for a week. Free pizza and wine tasting at 5:30pm every night.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Robert C for your feedback and I am glad you enjoyed the pool and hot tub during your stay with us. I have to agree, the nightly pizza and wine hit the spot... Come back for a week next time! Thank you again for your post and have a great week... More 

Hatboro, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

This is one of my favorite hotels to stay at. The rooms are always nice and I never stay anywhere else when I travel to PBI. Clemencia and her team ALWAYS do an amazing job!! The people are always professional, respectful, and always willing to help. I spend over 50 nights per year in Palm Beach FL and I always... More 

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Craig R for your great feedback. I am glad that you chose to stay with us again as you have so many times in the past. We appreciate your loyalty and I will let Clemencia know the great impact she is having on all our guests experience. The poolside/lakeside rooms do provide a scenic view which always enhances... More 

New York
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

All looks good from the outside but hidden inside are cigarette smoke filled hallways, smoke seeping into the rooms, musty bedding, inconsistently cleaned rooms, absence of towels some days, indifferent front desk, and on and on. The price was good but the result was terrible. Avoid this hotel!

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Elliott22 for your feedback. Our entire hotel is smoke free, so if you smelled smoke it is certainly not something we allow. We try to deter smoking in our rooms with our policies and posted no smoking signs, but sometimes guests ignore those warnings. My apologies for that situation. It is apparent we did not exceed your expectations... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is a little older but not in a rundown way. The staff always bends over backwards to be helpful. Always very clean. Clemencia in the restaurant is a joy and always provides excellent service with a big smile. Axa at the front desk is a joy as well. Always with a huge smile and attitude that makes guests... More 

Was this review helpful? Yes
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you Ed S for your feedback and I am glad our staff exceeded your expectations. I will let Clemencia and Axa know of the great job they are doing and we hope to see you back soon... T More 

Davenport, Iowa, United States
Top Contributor
129 reviews 129 reviews
101 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here while on business in West Palm Beach. I was upgraded to the executive floor, and it was as quite as a church up there. Didn't hear one noise from anyone in 2 days. Now this is the way to run a hotel. Everything was very clean and in perfect working order. Nice shower head with lots of water... More 

Was this review helpful? Yes 1
Matt K, Director of Sales at Hilton Palm Beach Airport, responded to this review

Thank you Steve S for your great feedback. Great to hear the kitchen, room service, housekeeping and engineering ensured a great stay for you. No airplane noise, we love to hear that... as airport hotels get a bad wrap sometimes, but not us, Thank you for voicing that observation! Thank you for staying with us and hope to see you... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Was here on a business trip from NY. Hotel was very clean. House keeping was very helpful with whatever I needed. Bell hops were very helpful all week along with shuttle driver. But two employees stood out about all the rest AXA and Gladis at the front desk were very helpful with the check in process and accommodated the best... More 

Was this review helpful? Yes 1
Matt K, Director of Sales at Hilton Palm Beach Airport, responded to this review

Thank you Cameron P for your feedback. I am glad you the staff assisted in creating an enjoyable visit. We do our best to exceed your expectations and it looks as if we did, especially Axa and Gladis. I have alerted their supervisor as to the great job they did. Thank you and I hope to see you back with... More 

Meridian, Mississippi
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was fast and friendly. The room was very clean, not spotless but close. The beds were small but nice. The location is quiet except for an occasional airplane taking off, it was not loud enough to be disturbing. The carpet in the hallways looked brand new. I am a Hilton Honors member but for some reason I did... More 

Was this review helpful? Yes 1
Matt K, Director of Sales at Hilton Palm Beach Airport, responded to this review

Thank you VTXpilot for your feedback. I am glad you enjoyed a speedy check in and a clean room. Thank you for you appreciation of the new carpet and noticing how quiet the hotel actually is with its proximity to the airport. Sometimes when we are in a sold out situation we may not be able accommodate an honors members... More 

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Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Avenue, West Palm Beach, FL 33406-1473
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#5 Romantic Hotel in West Palm Beach
#5 Business Hotel in West Palm Beach
#8 Family Hotel in West Palm Beach

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