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Stay Inn West Palm Beach Airport

1505 Belvedere Rd, West Palm Beach, FL 33406
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Stay Inn West Palm Beach Airport
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Stay Inn West Palm Beach Airport
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139 reviews from our community

Traveler rating
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    46
    26
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Concord, California
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel was nice from the outset, but when I requested none smoking room, desk clerk said adamantly that it is none smoking room. I knew it was smoked in when the air conditioner was on full blast and I can smell the toxic smoke bomb they spray in the room to cover the cigarette odor. Went to complain and... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

We flew from west to visit palm beach and got hugely disappointed with this hotel. First of all we booked a non smoking room for 2 days and 2 nights,but we got a smoking room with full of smoky smell,couldn't bear it so decided to change the room straight away. As we got another room this room had four lights... More 

Was this review helpful? Yes 1
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on your recent stay with us. I would like you to know that we take our customers comments very seriously and take action on the issues ASAP. Our hotel is an exterior hotel and we do have guest who enjoy smoking in front of their room which we cannot... More 

Kerrville, Texas
Senior Contributor
43 reviews 43 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Business or pleasure the West Palm Beach Airport Holiday Inn meets the need. The rooms are comfortable and offer normal amenities such as refrigerator and microwave. The nice extra is the individual coffee machine. The pool is nice but the addition of a hot tub would make the stay much better. The best surprise was the restaurant. Meals were excellent.... More 

Was this review helpful? Yes
floridapalmbeach, Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

Clearwater, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

The front desk personnel was excellent both check in and morning. The entrance to the hotel is very good,clean, well designed and better than many. The breakfast was simply very good with juice, cereal, toast, bagels, and DIY waffles. The breakfast lady kept everything topped up and was very helpful to many people. The breakfast was beyond what you would... More 

Was this review helpful? Yes
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

Linden, NJ
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 22, 2015

Looked for a hotel close to WPB Airport and not too far from Cruise ship Port and we found this gem. After reading the reviews, decided to stay anyway because I believe most people write reviews when something is not as well as it should be Well, I am so glad we picked this place. It is not a 5... More 

Was this review helpful? Yes 1
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

San Jose, California, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 9, 2015

1. Didn't have many expectation for the price and wasn't disappointed. Room was ok. Didn't like the roaches in the bed though. 2. Daytime Front desk was polite, nice, and courteous. 3. Night Auditor was distant, non informative, and passively disdainful. She didn't acknowledged me when I came to the desk, didn't inquire what I needed and never looked up... More 

Was this review helpful? Yes 1
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on your recent stay with us. I would like you to know that we take our customers comments very seriously and take action on the issues ASAP. Some incidents can be out of our controll, like a van dirver beeing late to work, we are sorry for the inconvinience... More 

West Palm Beach
1 review
2 of 5 stars Reviewed April 5, 2015

The hotel room was missing an iron, ironing board, clothes hangers and there were broken items broken refrigerator, broken micro wave, broken toilet paper holder and a broken coffee maker. The parking lot was being used to repair a car.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. Coffe makers are single used and only requires a coffe cup to be placed. Front Desk is open 24 hours a day and if you would have requested the missing itmes... More 

Pinecrest, Florida, United States
Top Contributor
53 reviews 53 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed April 5, 2015

This hotel needs be clean in all ways, we sow cucarachas (+ ) the carpet in room are nasty the neighborhood is bad close to the airport but unsafe, the breakfast included is ok and the staff very nice, the price is good but I don't recommend this hotel

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Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 26, 2015

Staff was very nice. Let me change in the ladies room since I was early. good breakfast. Room was ok. Furniture needs updating. Pool was ok, Bring your own towel. Again the outdoor furnitire needs replacement. Conenient to the airport and town.

Was this review helpful? Yes
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2015

I have stayed here before, but I am always impressed by the staff and service I receive. From Lulu in the restaurant, Leana at the front desk to David Fernandez the General Manager they get it right. I would definitely stay here again. Andy G

Was this review helpful? Yes
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

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