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Stay Inn West Palm Beach Airport

2.5 of 5 1505 Belvedere Rd, West Palm Beach, FL 33406
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Stay Inn West Palm Beach Airport
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Stay Inn West Palm Beach Airport
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123 reviews from our community

Traveler rating
    15
    41
    24
    20
    23
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 of 5 stars Reviewed 2 days ago NEW

This hotel is one if the worse I have stayed in we had an event and got a group discount and all our friends were staying as well and it look nice from the outside staff was friendly but when we open the door to our room it had such a bad wet dog smell as we were looking around... More 

Was this review helpful? Yes
Bs. As., Argentina
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

I think it was too expensive for the quality of the room. The good thing is that breakfast was included, the waffles were unlimitted and made fresh in the moment. One of the reasons I booked this hotel was for the free shuttle, but the website says nothing about hour of operation. So I arrived at 2 am and the... More 

Was this review helpful? Yes
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

Calverton, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

So where should we state. First off we can start with the lesser of the disgusting issue. The toilet bowl started to over flow in the middle of the night and leaking all over the carpet. It was address by staff but either way still very disgusting and we couldn't change room. Now please hold off on eating for a... More 

Was this review helpful? Yes
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

The owner of the company stopped by my office to inform me on the issues, which I asked him to sit down and called our pets control company for a full report on the issue and informed the owner I will get back to him ASAP. Which we end up talking several times. I told him I would be more... More 

Fort Lauderdale, Florida, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2014

I read other reviews before booking and thought I would have a horrible experience. Let's just say, I was very suprised how professional and friendly the staff was. I had a great experience with Marie and other Staff members. I did not receive room service one day but was given an apology and early the next day room service arrived.... More 

Was this review helpful? Yes 3
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

West Palm Beach, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 28, 2014 via mobile

I was staying here for a week. A roach was almost crawling towards my babys ear. Went to complain and all they did was change rooms. Very upset with manager Dee she was very disrespectful. I will take this to a higher authority

Was this review helpful? Yes 2
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on your recent stay with us. I would like you to know that we take our customers comments very seriously and take action on the issues ASAP. We are sorry that you were informed in correctly on the refrigerator issue all our web sites and brochures indicate that is... More 

Rockledge, Florida
Top Contributor
128 reviews 128 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed July 6, 2014

The beds were extremely hard. The room was sort of clean, it smelled like they had just shampooed the carpet, but it was still wet & musty. Limited breakfast, a piece of toast or bagel, cereal & coffee (I don't drink coffee).

Was this review helpful? Yes 1
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. Our breakfast starts at 6.00 am and it is till 9.00am which has hot... More 

Oak Grove, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2014 via mobile

We stayed one night and it was ok, just needed place to sleep. Breakfast was not impressive and over before 9. But flight out was delayed a day so we stayed again. Pool was nice but went to office for towels and they couldn't give us any, said they would bring them to pool. Waited about 20 more minutes and... More 

Was this review helpful? Yes
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on your recent stay with us. I would like you to know that we take our customers comments very seriously and take action on the issues ASAP Front Desk crew and night police officers in our security team to address any concerns and issues once the Front Desk staff... More 

Middle Island, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 21, 2014 via mobile

I booked this hotel for its proximity to the airport. When I checked in during the day I was a little leary of some of the type of guests and was a woman traveling alone. I went back to check out a few hours later because I didn't feel safe and my instincts were right. The doors are outside and... More 

Was this review helpful? Yes 4
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service Front Desk crew and night police officers in our security team are ready to... More 

Orlando, Florida
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 26, 2014

Its a nice hotel the rooms are nice... You can't ask for much more for the price they give you. They say they have free breakfast that you make your own breakfast I'll see how that goes in the morning...great pool nice atmosphere

Was this review helpful? Yes 2
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

Fort Lauderdale, Florida, United States
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed May 18, 2014

We stayed here last night. The room was of fair value (large comfortable beds, standard tv, mirror) aside from the intense stench or urine coming from the bathroom. It was absolutely disgusting. I almost considered walking to ihop to use their bathrooms. Upon the morning of check out, housekeeping knocked on our door at 9:30am, proceeded to open it after... More 

Was this review helpful? Yes 5
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service I would like to inform you that our Housekeeping department does not start till... More 

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Additional Information about Stay Inn West Palm Beach Airport

Address: 1505 Belvedere Rd, West Palm Beach, FL 33406
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Stay Inn West Palm Beach Airport 2.5*
Number of rooms: 135
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Also Known As:
Stay Inn West Palm Beach Airport Hotel West Palm Beach
Best Western Palm Beach
Palm Beach Best Western
Best Western West Palm Beach
West Palm Beach Best Western

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