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Stay Inn West Palm Beach Airport

1505 Belvedere Rd, West Palm Beach, FL 33406
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1 room 1 adult
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Stay Inn West Palm Beach Airport
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168 Reviews from our TripAdvisor Community

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Detroit, Michigan
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This property entered into an agreement with Palm Beach Kennel club to provide hotel rooms to World Series of Poker players and dealers. I showed up the day of the start of tournament series, was told rooms were available, but because hotel was deemed to be "busy" they decided to not honor the rate. Was told to come back after... More 

Helpful?
Thank Justin V
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my friend stayed here for just one night, all was ok apart from the stench of old smoke and splats of blood all over the ceiling which they must have missed. The service was good and the personnel was kind and very professional, everyone was in a good mood.

Helpful?
2 Thank Mark S
A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago via mobile

Clean and nice staff. Easy to get to the airport. Shuttle didn't start early enough. Breakfast didn't open early enough. Outdated décor but clean. Comfortable beds. It was high season so they say so all prices around the airport was high.

Helpful?
Thank A TripAdvisor Member
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

Izmir, Turkey
Level Contributor
166 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Its a simple in highly priced for the quality it offers. Rooms are refitted but still have a problem with cleaning. When I turned the AC on a bad smell and dust filled in the room. I'd not stay here next time I am around and would not recommend to my friends.

Helpful?
Thank nbalsari
floridapalmbeach, Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service As our A/cUnits are individual units when using the heat after a long summer... More 

Travelers are raving about these West Palm Beach hotels

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 5, 2016 via mobile

Perhaps housekeeping is understaffed and underfunded as every issue I have is with cleanliness and linen quality. The front desk was professional and very courteous. The housekeeping gentleman was also helpful and kind. However...our first room had a dead roach on the bed and was horribly dingy. The sheets had brown stains and holes. We were graciously upgraded and the... More 

Helpful?
Thank Lynnette L
floridapalmbeach, Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service We use 3 white sheet in all beds , and rooms are inspected by... More 

The Colony, Texas
2 reviews
5 of 5 stars Reviewed December 21, 2015

The staff here made this stay one of the best this week . Tee Vitullo went above and beyond to make my stay as relaxing as she could . My travels are long each month and this help . Thankk you for all you do Tee , I look forward to returning here .

Helpful?
Thank jeff j
2 reviews
2 of 5 stars Reviewed December 9, 2015 via mobile

Got to hotel and its appearance is much dingier then their photos. Got checked in, front desk was very nice and helpful, got us checked in early since we arrived a few hours before check in. Got to room and room keys didn't work, on third trip to front desk regarding room keys not work we finally got into the... More 

Helpful?
Thank Brittney C
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. As all the web sites indicate all refrigerators and microwaves are upon on availability... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 2, 2015 via mobile

I will never stay at this hotel again. Bedbugs ate me and my kids up Then I collected 6 in a cup and showed the front desk clerk moved to a new room and the same problem. The sheets was so dingy and bathroom filthy carpet smell old and molded The General Manager was so rude instead of apologizing she... More 

Helpful?
2 Thank Jacqueline W
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

My respond will be we had to call the police to remove this guest and had to issue a no trespassing, and we have a clean report form the pest's control company. More 

San Francisco, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 17, 2015

Location is handy by airport. Place was clean- and pool looked decent. Room was fine with two doubles- AC worked fine- wifi was problematic. Place was quiet enough and worked for our one night stay after we arrived. My real objection is typical for many low end hotels- really poor pillows- I found them really uncomfortable. Other than the pillows... More 

Helpful?
Thank SFJEFF2015
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on you recent stay with us. I would like you to know that we take our customers comment very seriously as we try to improve our self’s to provide our guest the best customer service. It is refreshing to know that our team members made your stay an enjoyable... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 7, 2015

This property is lower mid-market and a decent value - I paid less than $100 for a king room with couch. The neighborhood is not great. Good proximity to PBI airport. Cute little pool area. I did not sample the free breakfast. Poor TV and cable lineup. The window A/C unit was very noisy. It looked like 'people' were kind... More 

Helpful?
Thank Gregg B
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review

I would like to say Thank you for sharing your experience on your recent stay with us. I would like you to know that we take our customers comments very seriously and take action on the issues ASAP. Some of our guest enjoys this hotel and they do stay longer periods. Our breakfast has cold and hot items. It is... More 

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