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BEST WESTERN Palm Beach Lakes

2.0 of 5 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
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BEST WESTERN Palm Beach Lakes
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466 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

We were in need of a hotel in the Florida area last minute due to travel delays. The Best Western in Palm Beach Lakes was a great hotel for the money. The service at the hotel is what stood out to us the most. Everyone was so hospitable and friendly.

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Top Contributor
64 reviews 64 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Working in West Palm Beach area fora few days, we found the rates to be more reasonable at the BW, so we gave it a try. They were in the middle of renovating the lobby, but that didn't stop them from giving prompt, courteous service. We didn't realize that they didn't have an elevator when we asked for an upper... More 

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Montreal, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Best Western 2 weeks, it was amazing. All the staff is so friendly, always willing to help in any way, always smiling! The breakfast was GREAT so many different choices, Pat the lady who works the breakfast is so SWEET, she doesn't stop at all, thank you PAT for your friendly smile every morning! Pool was GREAT!!!!!!... More 

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ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear cmiele2015, Thank you very much for your top review of our little slice of paradise. I will be sure to share your comments with our Team including Astrid and Pat. We love when our guests point out the great amenities offered and out wonderful location. Please stay warm up in Canada and we look forward to your next visit.... More 

Netherlands
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have been visiting this hotel four times now and each time we find improvements. Beds are good, rooms clean, nice swimmingpool. Very friendly staff. Across the road is a large outlet mall. Everything in West Palm Beach is within easy drive range. If we visit WPB again this is the place we are going to stay.

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Pawleys Island, SC
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved staying at this Best Western....it was very convenient for us as we were catching a cruise in Ft Lauderdale. The hotel was very busy with lots of kids. A bit noisy late night. But slept well despite the noise. The room was great and the breakfast was excellent. Sad to say we didn't have hot water for our... More 

Review collected in partnership with Best Western

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ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear mlovestennis, Wow, thank you for the top review and great title "Beautiful Hotel and Grounds". We hope you enjoyed your cruise and please keep us in mind for a future trip. Our hot water heater was replaced same day, forgive the interruption. Regards, Michael Clark More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

It was like staying at a resort. Excellent and caring service, beautiful grounds, pool and patio. Many choices in the morning breakfast. Very clean and attractive room. A great find in West Palm Beach.

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Helsinki, Southern Finland, Finland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We (2 adults and 10 yrs old boy) stayed 3 nights in this hotel in the beginning of January, and we were very satisfied. The hotel staff was very helpful, rooms and pool area were clean, and the hotel has a lot of extra things to offer. They have bbq in the yard (ok, that one was not very clean),... More 

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ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear Sari T, Thank you very much for the great review. I am happy you and your family enjoyed your stay with us. We are glad you enjoyed and appreciated all the extras we offer to make our guests feel a little more at home. Please stay with us again and thanks for the breakfast tip. Regards, Michael Clark More 

Wilmington, NC, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel rates are too high for the lack of quality provided. This hotel is dated, improvements have been made to the rooms but overall the appearance is a little scary at night. The pool area seemed nice, the shuffle board and giant chess board was a nice touch. Not a lot of sound proofing so be prepared to be hear... More 

Review collected in partnership with Best Western

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Myrtle Beach, South Carolina
Top Contributor
105 reviews 105 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here several times and the rooms are clean and comfortable. The outside pool area is excellent with plenty of seating as well as a gezebo area. Employees are more than helpful and the management goes out of their way to be of service and accomodating.

Was this review helpful? Yes 1
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear JosephM, Thank you very much for the great review. We appreciate your loyalty as this is one of our greatest compliments. I will be sure to share your review with the staff and team leaders . Please continue your visits. Regards, Michael Clark More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were super-friendly and helpful. The folks at the desk--Debra, Alexis, and Tristen had helpful info and suggestions about many things which made my few days vacation flow more smoothly.The procedures for the many available amenities at the Best Western were explained clearly to me by each of them. Whenever I had any questions--about the hours of Continental Breakfast, the... More 

Was this review helpful? Yes 4
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Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Palm Beach Lakes 2*
Number of rooms: 135
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Hotel Style:
#4 Family Hotel in West Palm Beach
#8 Romantic Hotel in West Palm Beach
#9 Business Hotel in West Palm Beach

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