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BEST WESTERN Palm Beach Lakes

Certificate of Excellence
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1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
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BEST WESTERN Palm Beach Lakes
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575 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Turkey
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel for two nights. Breakfast was better than the other BW hotels we stayed in Florida. Garden and pool was amazing. Very nice landscape and smart architecture, we liked so much. The room was spacious enough and clean. The only bad thing with this hotel was that windows were fix, not operable . Very huge outlet... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I recently spent a weekend at this location, the staff was very courteous and attentive. My room was just inside the main lobby on the 2nd floor. A busy staffer asked if I wanted assistant to carry 1 bag up the staircase. I was not laboring with the bag but I appreciated the attention. Everyone was friendly and accommodating. The... More 

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Johnnie P. We appreciate hearing from you about your experience staying with us. Thank you for the kind words. The staff treats the hotel as our home and you are truly a welcomed guest. More 

Gainesville, FL
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was what you would expect from a Best Western with two queen beds, a microwave and small refrigerator. The staff were pleasant and the breakfast was good. The best part of this motel is the grounds and pool. The pool is quite large and offers plenty of room for swimmers. The grounds surrounding the pool are full of... More 

Was this review helpful? Yes 1
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Huffagator for the complete description of what our hotel has to offer. I could not have said it better. Thank you for staying with us and we look forward to seeing you again soon. More 

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was professional and pleasant. I was very impressed with the pool and surrounding area .It has beautiful landscaping . Rooms were clean and beds comfortable. They were a little too comfortable, It was hard to get up in the mornings.

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Richard C. I too, have slept in our beds and I agree, hard to get out of in the morning.........SO comfortable. Glad you enjoyed your stay with us and thank you for taking the time to share your experience with us. Hope to see you again soon. More 

Deltona, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel for the one-two night stay. BW appears to have done away with King/Queen size pillows which makes it a little uncomfortable for me - 6'2" 200+ lbs. Breakfast is adequate but limited if staying more than a couple of days.

Review collected in partnership with Best Western

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Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you William K. We appreciate the kind words and I will speak with our General Manager about the pillows. Thank you for taking the time to share. Hope to have you back with us very soon. More 

Bradenton, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

really cool old Florida style hotel, a beauty, well done, the pool is great to hang out in evening and just talk & relax, Bj's restaurant across street, Starbucks, near 1-95, and beaches. Vintage style but with the upgrades. This is not the supper modern, totally impersonal hotel, this is a place the workers say hello, and really offer to... More 

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

WOW! Bob C! I could not have described our hotel and staff any better then you did. Thank you for taking to time to share! Your review is like a commercial for us. Hope to see you soon! More 

Hope Town, Elbow Cay
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean very homely, Friendly helpful staff Its everything I need , I always enjoy my stay there and I have been staying there a couple different times every year since the 1970s. Always looking forward to return.

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you alleyoop2015. We appreciate you being loyal all these years. A lot of our guests feel the same way as you do and have been coming back year after year. And they can see that we continue to renovate and upgrade the property. See you back real soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The place was great. My only issue is the breakfast offering. They offer up some strange crap in place of Butter. They put a BUTTER label over the bin, but there is no butter present. I ask for butter and they point to the margarine... They know what Butter is... they just don't stock it, and are okay with lying... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Dave E for taking the time to share your experience staying at our hotel. After reading your response, I went to the breakfast area and you are correct. Thank you for bringing it to our attention. I have spoken to our General Manager and it will be corrected. Thank you for the 5 star review. More 

Atlantic City, New Jersey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Following our daughter's recommendation, we stayed here for 3 nights. We enjoyed the facilities. The breakfasts were fresh, hot, very tasty. The outdoor pool was clean at all times & never crowded. The staff, every one of them, was personable, friendly, helpful. The facility was clean, has beautiful gardens, all well kept.

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Butch M and please thank your daughter for recommending us. We are thrilled that your stay was enjoyable. Glad we met your expectations and thank you for staying with us. More 

Hong Kong
Level Contributor
60 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you drive a car, this hotel is well located. It is also just in front of an outlet malls, with a starbucks, other restaurants and a Target. Parking is free and accessible / safe. Wifi is complimentary. The only downside is that I wanted to extend my stay and I have asked the lady in the evening at the... More 

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you HongKongStars for taking the time to share with us your experience while staying with us. Let me apologize to you about how our front desk agent handled your request for extending your stay with us. This is not what should have happened. Sorry for any trouble we caused you. I appreciate you sharing because now this is a... More 

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