We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Palm Beach Lakes

Certificate of Excellence
Hotel website
Hotel deals
1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN Palm Beach Lakes
Professional photos View all
Browse nearby
BEST WESTERN Palm Beach Lakes
Add Photo Write a Review

589 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    262
    202
    71
    30
    24
See reviews for
176
146
42
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (589)
  • Mar-May only
    (231)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (157)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed for over 3-weeks during a transition between jobs. The hotel staff was extremely friendly and always helpful. Everyday the front desk associate would greet me and I was quite amazed when they began recognized me by name. One time I forgot to extend my stay and they called me as a reminder. Would absolutely recommend to anyone needing... More 

Was this review helpful? Yes
North Brunswick, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

A very friendly staff that made us feel welcome and a good continental breakfast in the morning. Our room was clean and the hotel cleaning staff was very pleasant and attentive to our every need. Best Western is in a great location closed to the shopping outlets and City Place and other wonderful attractions at WPB. I would recommend Best... More 

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thanks Michael T! We pride ourselves on being the best value in town. We do offer a lot for the rates we offer. Thanks for the kind words. See you back here soon! More 

savannah
4 of 5 stars Reviewed 5 days ago NEW

very good for family . in close out door space and tikki hut.the kids had a blass .rooms are very spaces. staff.very helpfull. area for shopping was across the street.all my favorite stores.my family was very please with every thing.our first family re union in florida

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Janice R! Our staff enjoyed your family staying with us. What a great family. And we try hard to be a family hotel and we love the kids! Hope you took lots of pictures. Please send some and I will post on our hotel Facebook page! More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Good place to stay when in the West Palm beach area. Easy access to major shopping destinations! Good location and comfortable room :) Convenient parking spaces and the hotel has great access to WIFI too! Great customer service, esp to Pat who takes are of our breakfast every morning! Thanks PAT

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you traveller2272015! By your name, you know what you're talking about. You sound like a commercial for our hotel. I could not have said it any better. Look forward to seeing you back with us soon. More 

Florida
4 of 5 stars Reviewed 1 week ago

Solid and good hotel. Quality is fine. Staff friendly, We had nothing to complain about. Parking and the Wifi were included as well as a small breakfast which suits not for every man but it is a decent bite before the day can start.

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Rico K for your kind words. We appreciate you taking the time to share your experience staying here. Hope to see you back soon. More 

Kissimmee, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We asked for a nice view and even though is not guaranteed the hotel was not sold out. They could've accommodate us. We got a view to the parking lot instead. Wifi did not work, shower curtain rod was a ball of rust. We had a couple opening our door with a key assigned to them. The front desk gave... More 

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear TheAxelMan, sounds like we dropped the ball in every phase of your stay. I apologize on behalf of the entire staff that we just did not provide a positive experience. We have upgraded our WIFI and have not had that issue since we did it. I have them rechecking all the signals around and in the hotel. Sorry for... More 

Miami
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Wonderful front desk service. There was badly hidden smoke odor in room. A/C not cooling, so front desk changed our room within a few minutes. Rooms need update. Didn't get much sleep, even in room in back of property, due to people making noise in halls very late at night through the morning hours. OK stay for 1 night.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you BoricuaGirl for taking the time to share with us your experience during your stay with us. We are an older hotel which makes staying with us a unique experience. Sorry for the first room and the AC unit issues. I would have hoped you let the front desk know about the noise since we have security here on... More 

newton, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

everyone at this place did a great job from check in time til we left we felt that we were getting the service we needed I will be returning to this best western in the very near future and looking to have another great time

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you George H! We appreciate you staying with us and very happy everything went well for you. We look forward to seeing you again soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

my name is Cynthia I'm one of Jehovah’s Witnesses i stayed at the best western palm beach lake Inn their address is1800 palm beach lake Blvd their phone number is 561-683-810 I stay for 9 days It was great

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you Cynthia W. We have enjoyed the folks from the JW groups that have used our hotels for years. You are always welcome! And thank you for the kind words. We do appreciate you taking the time to share. We look forward to having you back with us soon. More 

Fayetteville, NC, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The room was very nice and very clean. The refrigerator had no temperature control and was luke warm. On the weekend the place was packed so there seemed to be just warm water for a shower. The staff were very nice and helpful. This is an old fashion hotel where you park near the room and the door faces the... More 

Was this review helpful? Yes
Rick N, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Thank you John A for letting us know how we can improve. So sorry about the refrigerator. If you ever plan to come back, contact me directly and I will make sure you get a first floor courtyard room. More 

Questions? Get answers from hotel staff and past guests. Ask a question

131 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (84)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (15)
Viewed
Room/suite (16)
Viewed
Dining (2)
Viewed
Bathroom (7)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (3)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (8)
Viewed
Dining (7)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (18)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these West Palm Beach hotels
0.4 mi away
Hawthorn Suites by Wyndham West Palm Beach
Hawthorn Suites by Wyndham West ...
#1 of 34 in West Palm Beach
4.5 of 5 stars 728 reviews
3.1 mi away
Hilton Palm Beach Airport
Hilton Palm Beach Airport
#4 of 34 in West Palm Beach
4.0 of 5 stars 587 reviews
2.1 mi away
Embassy Suites by Hilton West Palm Beach - Central
Embassy Suites by Hilton West Pa...
#3 of 34 in West Palm Beach
4.0 of 5 stars 642 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Hampton Inn West Palm Beach Central Airport
Hampton Inn West Palm Beach Cent...
#2 of 34 in West Palm Beach
4.5 of 5 stars 356 reviews
1.7 mi away
Marriott West Palm Beach
Marriott West Palm Beach
#14 of 34 in West Palm Beach
4.0 of 5 stars 479 reviews
3.1 mi away
La Quinta Inn West Palm Beach - City Place
La Quinta Inn West Palm Beach - ...
#20 of 34 in West Palm Beach
3.5 of 5 stars 318 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay