We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Palm Beach Lakes

2.0 of 5 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Click for phone number
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN Palm Beach Lakes
Professional photos View all
Browse nearby
BEST WESTERN Palm Beach Lakes
BEST WESTERN Palm Beach Lakes
BEST WESTERN Palm Beach Lakes
Write a Review

419 reviews from our community

Traveler rating
    186
    136
    50
    26
    21
See reviews for
123
106
31
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (419)
  • Mar-May only
    (153)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (116)
All months
everywhere, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for an extended period of time and enjoyed most of it. We had some issues but they were taken care of promptly. The pool area is great as well as the grill area and the life size chess game. The kids loved all the lizards.

Review collected in partnership with Best Western

Was this review helpful? Yes
Johnson City, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Normally I am more of a ritz/four seasons person. I was pleasantly surprised. There was a slight issue at checkin. This was rectified very quickly. Room was clean, staff is great. Richard the shuttle driver was one of the nicest,most hospitable person that I have ever met. Janet the manager, is the hospitality queen. She is guest focused and truly... More

Was this review helpful? Yes
Warrawong, New South Wales, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick overnight stopover was a pleasant surprise. $99 included breakfast and free parking . Alexis at the front desk was a real pleasure. Had a great sleep. Room was clean and spacious.Value for money ! Wish I could stay longer. Only downside was an employee in a blue t shirt yelling and being irate towards the lady in charge of... More

Was this review helpful? Yes 3
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear Raf_69_12, Thank you for your review and for the "Great Stay" review. I am glad you had a comfortable stay, and rest assured I have researched your observation and was advised the employee just speaks loud and he will work on using his inside voice more often. Please stay with us again. Regards, Michael Clark More

Crestview
1 review
4 of 5 stars Reviewed 2 weeks ago

The environment of this hotel was definitely vacation all the way!! Good layout of property except no drive around building. tough with a trailer.Rooms were very nice and had a high comfort level. Would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ansonia, Connecticut, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had to make an emergency trip for a relative that was very sick. Had to make last minute reservation and even though the hotel was under construction for upgrading, which will be done end of Oct, 2014, everything and everybody were extremely pleasant. Breakfast was great and it's labeled as continental it served everything! We were very very pleased and... More

Was this review helpful? Yes
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear Kathleen H, Thank you very much for the top review. Forgive us if the trip was not the best occasion for you and I hope everything worked out fine. We are in the process of a property enhancement of the Lobby and guest rooms which will offer a lovely refreshed ambiance. I am happy you enjoyed the stay and... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is outstanding in all areas. The staff is amazing including the Director of Sales. The hotel has been upgrades with all new rooms. Very comfortable. It's across the street from the Outlet's Mall.

Was this review helpful? Yes
Freehold, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Very comfortable bed, nice surroundings, resort feel. We would stay there again.The staff was excellent and made you feel right at home. The pool was clean and warm. Your right by food and dunkin donuts, and the complimentary breakfast was very good.

Was this review helpful? Yes 1
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear Theresa S, Wow thank you so much for your top review. I am so very happy you enjoyed the tropical grounds and local area as well as your stay. Please stay with us again. Regards, Michael Clark More

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2014

We were here on 9/19/14 for a concert. The room was very clean and quiet. We had driven from the other coast so we were beyond tired. The bed was very comfortable and we all got a good nights sleep. The staff were all very friendly and helpful. The breakfast was very good with a good balance of sweet and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Can't say enough good things about this hotel - They staff is top notch - always willing to do anything and everything to make your stay more enjoyable. Especially Pat who runs the kitchen area. She does a great job keeping everything fresh and hot at breakfast. She's also right there to help you. She's very friendly and gets to... More

Was this review helpful? Yes 1
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear Steve B, WOW, Pat is a true GEM and we thank you for your loyalty and kind words. The Best Western Palm Beach Lakes truly appreciate all of our guests kind words and how they allow us to offer them that home away from home experience. Please continue to share your enjoyment with friends and we look forward to... More

chicago
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 30, 2014

I have driven by this hotel for years when traveling on I-95 for business. Rick Netzel, Director of Sales & Marketing, invited me to a personal tour his hotel. OMG! Not what I expected. All rooms were completely upgraded in 2012 and are gorgeous and fully equipped for the business traveler like myself. This boutique style hotel has an outstanding... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Palm Beach Lakes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Palm Beach Lakes 2*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Orbitz, Hotel.de, Hotels.com, TripOnline SA, Despegar.com and Tingo so you can book your BEST WESTERN Palm Beach Lakes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
Room/suite (10)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Family/play areas (3)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Dining (5)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay