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BEST WESTERN Palm Beach Lakes

2.0 of 5 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
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BEST WESTERN Palm Beach Lakes
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462 reviews from our community

Traveler rating
    206
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    55
    28
    21
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136
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pawleys Island, SC
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved staying at this Best Western....it was very convenient for us as we were catching a cruise in Ft Lauderdale. The hotel was very busy with lots of kids. A bit noisy late night. But slept well despite the noise. The room was great and the breakfast was excellent. Sad to say we didn't have hot water for our... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

It was like staying at a resort. Excellent and caring service, beautiful grounds, pool and patio. Many choices in the morning breakfast. Very clean and attractive room. A great find in West Palm Beach.

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Helsinki, Southern Finland, Finland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We (2 adults and 10 yrs old boy) stayed 3 nights in this hotel in the beginning of January, and we were very satisfied. The hotel staff was very helpful, rooms and pool area were clean, and the hotel has a lot of extra things to offer. They have bbq in the yard (ok, that one was not very clean),... More 

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Wilmington, NC, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Hotel rates are too high for the lack of quality provided. This hotel is dated, improvements have been made to the rooms but overall the appearance is a little scary at night. The pool area seemed nice, the shuffle board and giant chess board was a nice touch. Not a lot of sound proofing so be prepared to be hear... More 

Review collected in partnership with Best Western

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Myrtle Beach, South Carolina
Top Contributor
105 reviews 105 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here several times and the rooms are clean and comfortable. The outside pool area is excellent with plenty of seating as well as a gezebo area. Employees are more than helpful and the management goes out of their way to be of service and accomodating.

Was this review helpful? Yes 1
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear JosephM, Thank you very much for the great review. We appreciate your loyalty as this is one of our greatest compliments. I will be sure to share your review with the staff and team leaders . Please continue your visits. Regards, Michael Clark More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff were super-friendly and helpful. The folks at the desk--Debra, Alexis, and Tristen had helpful info and suggestions about many things which made my few days vacation flow more smoothly.The procedures for the many available amenities at the Best Western were explained clearly to me by each of them. Whenever I had any questions--about the hours of Continental Breakfast, the... More 

Was this review helpful? Yes 4
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was fine, pool area great, noise on parking lot side was outrageous, breakfast was not adequate, bathroom needs hook on door. Was most disappointed in breakfast. Good selection one morning, miserable selection the next.

Review collected in partnership with Best Western

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ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear garyjane89, Thank you for your feedback. I am glad you enjoyed the room and pool area. Forgive us if we missed the mark on your second day at our breakfast lounge. I will be sure to share your review to better anticipate our guests needs in this extremely busy time. We hope to host a future visit. Regards, Michael... More 

Wattsburg
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice, clean property with the amenities you need: wifi, pool, breakfast, etc. the property is not new and the paint is thick in places. It is clean and everything we used worked. Great service: we booked through Southwest and our reservation was misplaced. Alexis took care of it completely without the common "you have to understand..." Or... More 

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glenview, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is dated but has been upgraded to a very pleasant, clean and well maintained property. Hot water in the room was instantaneous, the bed linens crisp and clean and the bed was firm yet comfortable. The drains drained and there was plenty of light and ample places to plug in computers, cell phones chargers, etc. There are some... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
ClarkMichael, Director of Sales at BEST WESTERN Palm Beach Lakes, responded to this review

Dear KSIG1971, Thank you very much for the great review. I am glad you enjoyed our newly renovated property mixed with crisp comfortable sheets and great shopping nearby. I hope next time you get to enjoy the great values to be had at the Palm Beach Outlets. Please stay with us again. Regards, Michael Clark More 

Boca raton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The property is well maintained, the staff very pleasant. Great place to stay for business or pleasure. Great location. Across from the Palm Beach Mall with great shopping and wonderful restaurants. I recommend it highly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Palm Beach Lakes

Address: 1800 Palm Beach Lakes Blvd., West Palm Beach, FL 33401-2023
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Palm Beach Lakes 2*
Number of rooms: 135
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Also Known As:
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Hotel Style:
#4 Family Hotel in West Palm Beach
#8 Romantic Hotel in West Palm Beach
#8 Business Hotel in West Palm Beach

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