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All 33 West Palm Beach hotels

Holiday Inn Express Hotel & Suites MetroCentre

2.5 of 5 Hotel   |   2485 MetroCentre Boulevard, West Palm Beach, FL 33407
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Ranked #18 of 33 hotels in West Palm Beach
A recent review
4 of 5 stars Reviewed May 20, 2014
DGAT1989 Marietta, Georgia
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  • Reviews (63)
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63 people have reviewed this hotel

Traveler rating
    15
    22
    18
    5
    3
See reviews for
19
15
5
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
Sarasota, Florida
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I booked this through Priceline after reading the highly positive reviews of their site and was very disappointed. It started with an strange odor in the room to a dirty shower to the Wifi not working (I first called the front desk and was told, 'sometimes it is very slow', then found it worked in the hall so went to... More

Was this review helpful? Yes
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear MikeGSrq: I am sincerely sorry that our hotel did not meet your expectations. I can assure you that we are looking into the issues that you faced during your stay. Our staff strives to meet and exceed customer expectations, and I can assure you that corrective action will be taken. I appreciate your comments and hope you will choose... More

Marietta, Georgia
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 20, 2014

You come to expect a consistent level of service from IHG properties, and 99% of the time, that is totally fulfilled! This location is no exception with just two complaints (and I usually do NOT complain): We were in a "family unit" that has a pull out sofa. I doubt that anyone's dog could have slept on that mattress! On... More

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England
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

The check in staff were fantastic and made for an easy, stress free stay. They were great in recommending restaurants and gave us a nice clean quiet room overlooking the pool. We had a great breakfast the next morning. I couldn't ask for anything more! Would definitely return

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Saint Charles, Missouri, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2014

Clean room, quiet area with a fantastic front desk staff. Didn't like that it was 15 minutes from the beach but we couldn't beat the price. Comfortable and clean room. I wouldn't stay here again if I was going to the beach but if you're working in the area or have other reasons to visit I would pick this hotel... More

Was this review helpful? Yes 1
Hemal P, Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Craig P: Thank you for posting your comments. We are glad to hear that apart from our distance from the beach the rest of your stay was enjoyable. More

De Soto, Missouri
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 2, 2014

We stayed for multiple days on two occasions. It varied, but the night time noise from 45th Street was noticeable in our room on the pool side of the building. I asked to be placed on a quieter side on our second visit, but it was no better. The building and rooms were OK, but not as newish and nice... More

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collinsville, il
Top Contributor
61 reviews 61 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 29, 2014

Stayed March 18-25th, spring training trip with 2 girlfriends. Not much around the hotel, Cracker Barrel, Wendys, Walmart closeby. Two double beds in a small room, worked out ok, were on the first floor, ladies room in lobby was handy. Breakfast was fine, Sunday they were out of most everything early. The pool is not heated, my friend reserved this... More

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Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Cruisegal58: Thank you for your comments, and your understanding during the plumbing incident. Your opinion is valuable to us. I would like to thank you for the kind words regarding the staff. Our employees strive to excel in customer service. I sincerely apologize for the lack of activity in the area. I would like to inform you that although... More

Boston, Massachusetts
Top Contributor
158 reviews 158 reviews
22 hotel reviews
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed March 17, 2014

We stayed here recently when we were in the West Palm area. I really had no major issues with this location....the beds were comfortable, the room was very clean, the breakfast was plentiful, and the employees were all very friendly. We had an opportunity to use the fitness center and the pool, and I guess my only suggestion here is... More

Was this review helpful? Yes 1
Hemal P, Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Thank you for taking the time to review our property. Your feedback is very important in helping our staff deliver excellent customer service and complete customer satisfaction. I am glad that you enjoyed your stay, and hope that the cold pool will not deter you fro returning to our property. It does get warmer in the next few months. I... More

Vero Beach, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 22, 2014 via mobile

Old, dirty. Would never ever stay her again. The pictures portray a much nicer facility than in reality. I have stayed at many holiday inn express brand hotels in past and this one is sub-standard. Couldn't wait to check out.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Katwflorida, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Vero Beach, Florida
Top Contributor
64 reviews 64 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed February 10, 2014

We stay in the area pretty often for our kids and their travel hockey team. This time we chose Holiday inn Express. I found the front desk staff to be above and beyond friendly. Close to what you would expect at the Breakers. The breakfast was great because they had HOT food not just nasty muffins and such. They even... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear 6digityachtclub, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2014

Extremely friendly and personable staff. It was great meeting them! Will miss their smiling faces. Hotel had a nice breakfast, with healthy alternatives in addition to their regular items. Fresh coffee throughout the day. Linens and beds were good. Oranges offered from a fruit bowl at lobby. Decent for the dollar spent.

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Additional Information about Holiday Inn Express Hotel & Suites MetroCentre

Address: 2485 MetroCentre Boulevard, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites MetroCentre 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre

38 photos of this hotel

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Hotel & grounds (9)
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Room/suite (12)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Palm Beach The Holiday Inn Express Hotel & Suites West Palm Beach Metrocentre is the perfect place to go on vacation, as you can enjoy the many attractions of Palm Beach. Our comfortable hotel is conveniently located right off I-95 and is just ten minutes from the Palm Beach International Airport (PBI). If you're in Palm Beach for business, the Palm Beach County Convention Center is only five miles from our accommodations, and the South Florida Fairgrounds are just ten minutes away. You'll also be near the Port of Palm Beach, Metrocentre Corporate Park and Pratt & Whitney. West Palm Beach offers many different attractions for vacationers. You can hit the links by getting in a game of golf at PGA National Resort. Rapids Water Park, located two miles from our West Palm Beach hotel, is home to the biggest water slide in Florida. City Place and Worth Avenue, also located just ten minutes from our hotel, provide premium shopping for those who want to stay inside. Additionally, you can enjoy a day at the beach by driving to one of our local beaches. After a day of sightseeing, return to our fabulous West Palm Beach hotel and enjoy choice amenities like free high-speed Internet access. You can keep up your daily routine by taking advantage of our Fitness Center and outdoor pool. Stay Smart with our West Palm Beach hotel deals. ... more   less 
Number of rooms
70

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