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Holiday Inn Express Hotel & Suites MetroCentre

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2485 MetroCentre Boulevard, West Palm Beach, FL 33407
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Holiday Inn Express Hotel & Suites MetroCentre
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107 Reviews from our TripAdvisor Community

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Steeler Nation, Pgh, PA
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband, my husband's caregiver and I stay here a few weeks ago while waiting to get the autotrain back up north. Because of the snow blizza d up North, our train had been cancelled for 3 days. So when I told my friends up North I was stranded in beautiful West Palm Beach due to the weather, I got... More 

Helpful?
Thank SusanDelaney
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear SusanDelaney: Thank you for your comments, I am very pleased to hear that you found our service exceptional, and would also like to apologize for the minor issues you did face during your stay. Our staff strives for 100% customer satisfaction, and guest feedback only helps us improve. Glad you made it back without any more delays, and we... More 

Quad-Cities
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is close to I95,, about 10-15 min, to WPB and PB attractions. Our room was clean, spacious and quiet. There are a few restaurants close by this hotel, if you want a larger selection you will want to go to WPB or PB.

Helpful?
Thank Tom B
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Tom B: Thank you for your comments. I am very pleased that you found our property clean, spacious, and quiet. The hotel is located with easy access to all area attractions, and our staff is always more than happy to assist with area foods, attractions, etc. More 

Salem, Oregon
Level Contributor
186 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a nice and clean hotel. The reception area is nice and the breakfast area is well maintained. The Evening Reception staff member, Suze, was very nice and friendly and helpful. We definitely got a good welcome. The room is clean and well appointed - the towels and the sheets were of nice quality. The breakfast was a full... More 

Helpful?
Thank SueinSalem
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear SueinSalem: Thank you for your review. I am happy to hear that all the staff members you encountered during your stay were able to meet your expectations for quality service. I do apologize for the message light, and understand that the automated check-in message can be annoying. Although it can be removed by the guests by the push of... More 

Uniontown, Ohio
Level Contributor
116 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Michelle C. and the rest of the staff including the server at breakfast were all very friendly, courteous and helpful. The room could use some updating, but overall, everything was very good. It was raining when I left, and Michelle offered an umbrella to get to my car.

Helpful?
Thank DavidB19922014
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear DavidB19922014: Thank you for your comments. I am very pleased to hear that Michelle and Imelda were able to meet your service expectations. Just want to inform you that we are currently working on making various updates to the property this year. We look forward to you seeing the changes during your next visit. More 

Phoenix, Arizona
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are clean and bed + pillows very comfy for a nice sleep. Typical morning breakfast nothing too fancy but hits the spot. I asked for a quiet room away from traffic and that worked out fine to get me a good nights rest. Price is good, location is convenient, and should by good for others to check out!

Helpful?
Thank sesshi101
Florida
Level Contributor
211 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one night. The desk clerk was very pleasant and helpful. The room and furnishings were good. Breakfast was good and consisted of eggs, biscuits and gravy, cereal, bread, coffee and juice. I would stay here again when in the area. The sign for the hotel was tricky to see.

Helpful?
Thank alwaysfun2travel
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear alwaysfun2travel: Thank you for your comments. I am pleased to hear that you will return to our property during your next visit. I understand the signage being tricky, and just want to let you know that we are currently working on getting the necessary municipal approvals to add additional signage. More 

Stone Mountain, Georgia
1 review
3 of 5 stars Reviewed 4 weeks ago

I've stayed here for almost 2 months and the convenience of this location always makes for a pleasant stay, and of course the "Free" hot breakfast doesn't hurt either. It's close to a 24 hr. Walmart maybe 4 city blocks if you're so inclined to walk. A I mentioned the Free breakfast is Great but just as "Great" Is the... More 

Helpful?
Thank FLex887
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear FLex887: Thank you for your comments. I am very pleased that our staff has left an impression on you. Our staff takes pride in offering great customer service, and it is very reassuring to see that we are achieving this. We hope you return soon, and look forward to your nect stay. More 

Burke, Virginia
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 1, 2016

Stayed at the Holiday Inn on Metro Center Boulevard and had no complaints. Rooms were clean, staff very attentive, close to I95 and breakfast was better than usual. Fitness center was good and plenty of parking. We went between Xmas and New Years for pleasure. Close to beaches. Only nock on the place was we couldn't connect to the wifi... More 

Helpful?
Thank tman8458
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear tman8458: Thank you for your comments. I am pleased that you enjoyed your leisure stay at our property and sincerely apologize for the issues you may have had with the wifi. If this happens to you in the future at any property, try to forget the network on your device and reconnect. I am not sure if this would... More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed December 21, 2015

You are going to start you day off GREAT!... The young lady Imelda that run the Breakfast service at Holiday Inn Express in West Palm Beach... is Awesome!...The selection of food is great, from oatmeal to pancakes, yogurt to fresh fruit... Imelda does it all with a smile and with great efficiency! I watched Imelda help out a senior citizen... More 

Helpful?
Thank dave13ksA
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear dave13ksA: Thank you for your comments, I am pleased that you were able to enjoy your stay. We are blessed to have Imelda as our breakfast host, as she has positively impacted so many guests. We appreciate you selecting our location for your recent stay, and we hope to serve you again in the near future. Happy Holidays from... More 

Celebration, Florida
1 review
4 of 5 stars Reviewed December 15, 2015

Holiday Express Inns are my standard for a high quality reasonably priced place to stay. This one seems to be getting a little long in the tooth. Front desk was good as well as maid service. Breakfast offerings were fair.

Helpful?
Thank Byron H
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Byron H: Thank you for your comments. I understand your concerns with the property and would like to inform you that we have been upgrading the property. We recently replaced all the beds, sofas/chairs, and upgraded the internet and television service. We will be updating the breakfast area and corridors in the coming months. I hope that you come... More 

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