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All 33 West Palm Beach hotels

Holiday Inn Express Hotel & Suites MetroCentre

2.5 of 5 Hotel   |   2485 MetroCentre Boulevard, West Palm Beach, FL 33407
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Ranked #17 of 33 hotels in West Palm Beach
A recent review
4 of 5 stars reviewed 1 week ago
Craig P Saint Charles, Missouri, United States
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60 people have reviewed this hotel

Traveler rating
    14
    21
    18
    4
    3
See reviews for
18
14
4
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Saint Charles, Missouri, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean room, quiet area with a fantastic front desk staff. Didn't like that it was 15 minutes from the beach but we couldn't beat the price. Comfortable and clean room. I wouldn't stay here again if I was going to the beach but if you're working in the area or have other reasons to visit I would pick this hotel... More

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Hemal P, Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Craig P: Thank you for posting your comments. We are glad to hear that apart from our distance from the beach the rest of your stay was enjoyable. More

DeSoto, Missouri
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for multiple days on two occasions. It varied, but the night time noise from 45th Street was noticeable in our room on the pool side of the building. I asked to be placed on a quieter side on our second visit, but it was no better. The building and rooms were OK, but not as newish and nice... More

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collinsville, il
Top Contributor
50 reviews 50 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed March 18-25th, spring training trip with 2 girlfriends. Not much around the hotel, Cracker Barrel, Wendys, Walmart closeby. Two double beds in a small room, worked out ok, were on the first floor, ladies room in lobby was handy. Breakfast was fine, Sunday they were out of most everything early. The pool is not heated, my friend reserved this... More

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Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Cruisegal58: Thank you for your comments, and your understanding during the plumbing incident. Your opinion is valuable to us. I would like to thank you for the kind words regarding the staff. Our employees strive to excel in customer service. I sincerely apologize for the lack of activity in the area. I would like to inform you that although... More

Boston, Massachusetts
Top Contributor
119 reviews 119 reviews
14 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here recently when we were in the West Palm area. I really had no major issues with this location....the beds were comfortable, the room was very clean, the breakfast was plentiful, and the employees were all very friendly. We had an opportunity to use the fitness center and the pool, and I guess my only suggestion here is... More

Was this review helpful? Yes 1
Hemal P, Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Thank you for taking the time to review our property. Your feedback is very important in helping our staff deliver excellent customer service and complete customer satisfaction. I am glad that you enjoyed your stay, and hope that the cold pool will not deter you fro returning to our property. It does get warmer in the next few months. I... More

Vero Beach, Florida
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 22, 2014 via mobile

Old, dirty. Would never ever stay her again. The pictures portray a much nicer facility than in reality. I have stayed at many holiday inn express brand hotels in past and this one is sub-standard. Couldn't wait to check out.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Katwflorida, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Vero Beach, Florida
Top Contributor
59 reviews 59 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed February 10, 2014

We stay in the area pretty often for our kids and their travel hockey team. This time we chose Holiday inn Express. I found the front desk staff to be above and beyond friendly. Close to what you would expect at the Breakers. The breakfast was great because they had HOT food not just nasty muffins and such. They even... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear 6digityachtclub, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2014

Extremely friendly and personable staff. It was great meeting them! Will miss their smiling faces. Hotel had a nice breakfast, with healthy alternatives in addition to their regular items. Fresh coffee throughout the day. Linens and beds were good. Oranges offered from a fruit bowl at lobby. Decent for the dollar spent.

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Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 12, 2014

The ladies who work at the front desk were a delight! Very willing to help and with a smile. They were even kind enough to grant us an early check-in. The room is just an average room, nothing fancy. The bed was comfortable and you were able to choose between soft and firm pillows. I slept quite well and had... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear pepino2366, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. However, I would like to apologize for any inconvenience the bathroom conditions may have caused you. Your comments about the floors as... More

Louisville, GA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2013

We were two senior couples laying over close to Port Everglades to begin a cruise the next day. We had done the same thing 4 years earlier and were well pleased. I had points for a free stay, and the other couple were paying. Check-in was efficient and correct to the reservation. We were assigned spacious suites over the front... More

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Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 16, 2013

Room was very clean. Service very prompt and pleasant. Everything we have come to expect from Holiday Inn Express. We were upgraded to a suite. A bargain. If you are avoiding the high prices of Palm Beach it isn't far.

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Additional Information about Holiday Inn Express Hotel & Suites MetroCentre

Also Known As:
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre
Address: 2485 MetroCentre Boulevard, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 33 hotels in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites MetroCentre 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel and Suites Palm Beach The Holiday Inn Express Hotel & Suites West Palm Beach Metrocentre is the perfect place to go on vacation, as you can enjoy the many attractions of Palm Beach. Our comfortable hotel is conveniently located right off I-95 and is just ten minutes from the Palm Beach International Airport (PBI). If you're in Palm Beach for business, the Palm Beach County Convention Center is only five miles from our accommodations, and the South Florida Fairgrounds are just ten minutes away. You'll also be near the Port of Palm Beach, Metrocentre Corporate Park and Pratt & Whitney. West Palm Beach offers many different attractions for vacationers. You can hit the links by getting in a game of golf at PGA National Resort. Rapids Water Park, located two miles from our West Palm Beach hotel, is home to the biggest water slide in Florida. City Place and Worth Avenue, also located just ten minutes from our hotel, provide premium shopping for those who want to stay inside. Additionally, you can enjoy a day at the beach by driving to one of our local beaches. After a day of sightseeing, return to our fabulous West Palm Beach hotel and enjoy choice amenities like free high-speed Internet access. You can keep up your daily routine by taking advantage of our Fitness Center and outdoor pool. Stay Smart with our West Palm Beach hotel deals. ... more   less 
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