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Holiday Inn Express Hotel & Suites MetroCentre

2.5 of 5 2485 MetroCentre Boulevard, West Palm Beach, FL 33407
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Holiday Inn Express Hotel & Suites MetroCentre
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Holiday Inn Express Hotel & Suites MetroCentre
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70 reviews from our community

Traveler rating
    17
    24
    20
    6
    3
See reviews for
21
15
6
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Valrico, Florida
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed in Holiday Inn Express Hotels all over this state and this one is probably the worst. The room smelled musty and damp when I checked in. The front desk said that all carpets were shampooed today, when I asked for another room they said they were booked. When I turned on the bathroom fan it Mede a... More 

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Guyton, Georgia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Business brought my son and I to this property and when we checked in, we were looking forward to unwinding from the drive, catching some early zzzz's and bouncing out fresh in the early AM. However, around 5 PM and across the hall a bevvy of giggling gals doing a bachelorette party broke out. The music alerted me to some... More 

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Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear 1famousartiste: Thank you for the details, lol. I am glad to hear that the situation was handled appropriately by our front desk agent. I apologize for the noise, as we do our best to provide a family friendly and quiet environment for our guests. I hope you visit us again in the near future. More 

Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good price, location and breakfast biscuits, friendly, clean and in good shape. Public transit to nearby Mangonia Park Tri-Rail station in front of hotel on 45 street, 15 minute walk to Congress Ave, and better public transit to downtown and City Place which is fun.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

This is how all Holiday Inn Express & Suites should be. The property is immaculate. The reception area is inviting and the rooms are quiet and neat as a pin. Only stayed one night on a business trip but I was made to feel like a long-time regular by the staff. Dorothy on the front desk was friendly and efficient.... More 

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Louisville, Kentucky
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 30, 2014

My wife and I stayed at the Holiday Inn Express Hotel & Suites MetroCentre in West Palm Beach for two nights. Although we weren't there for sight seeing, it was not far from the beaches or shopping if that is what you are looking for. The Holiday Inn Express Hotel & Suites is Handicap friendly, clean and well kept inside... More 

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wales
Top Contributor
65 reviews 65 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 14, 2014

Stayed here on route to Orlando from Miami. Got checked in quickly enough rooms are a little tired and dated in my opinion, they would benefit a revamp. Receptionist was very friendly and also gave us lots of suggestions on where to go for an evening meal. Which we ended up doing so. Ended up in Duffy's about 10mins down... More 

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Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear gc1982; Thank you choosing our hotel while passing through the West Palm Beach area. I am pleased to hear that the staff was able to assist you with dining options. I would like to inform you that we are in process of updating the hotel rooms, and hope you chose us on your next trip to experience the improvements. More 

Sarasota, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014

I booked this through Priceline after reading the highly positive reviews of their site and was very disappointed. It started with an strange odor in the room to a dirty shower to the Wifi not working (I first called the front desk and was told, 'sometimes it is very slow', then found it worked in the hall so went to... More 

Was this review helpful? Yes 1
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear MikeGSrq: I am sincerely sorry that our hotel did not meet your expectations. I can assure you that we are looking into the issues that you faced during your stay. Our staff strives to meet and exceed customer expectations, and I can assure you that corrective action will be taken. I appreciate your comments and hope you will choose... More 

Marietta, Georgia
Top Contributor
55 reviews 55 reviews
31 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 20, 2014

You come to expect a consistent level of service from IHG properties, and 99% of the time, that is totally fulfilled! This location is no exception with just two complaints (and I usually do NOT complain): We were in a "family unit" that has a pull out sofa. I doubt that anyone's dog could have slept on that mattress! On... More 

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England
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 3, 2014 via mobile

The check in staff were fantastic and made for an easy, stress free stay. They were great in recommending restaurants and gave us a nice clean quiet room overlooking the pool. We had a great breakfast the next morning. I couldn't ask for anything more! Would definitely return

Was this review helpful? Yes 1
Saint Charles, Missouri, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2014

Clean room, quiet area with a fantastic front desk staff. Didn't like that it was 15 minutes from the beach but we couldn't beat the price. Comfortable and clean room. I wouldn't stay here again if I was going to the beach but if you're working in the area or have other reasons to visit I would pick this hotel... More 

Was this review helpful? Yes 1
Hemal P, Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Craig P: Thank you for posting your comments. We are glad to hear that apart from our distance from the beach the rest of your stay was enjoyable. More 

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Additional Information about Holiday Inn Express Hotel & Suites MetroCentre

Address: 2485 MetroCentre Boulevard, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites MetroCentre 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre

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