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Holiday Inn Express Hotel & Suites MetroCentre

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2485 MetroCentre Boulevard, West Palm Beach, FL 33407
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Holiday Inn Express Hotel & Suites MetroCentre
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Holiday Inn Express Hotel & Suites MetroCentre
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81 reviews from our community

Traveler rating
    19
    31
    21
    6
    4
See reviews for
25
16
6
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clearwater, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I travel quite a bit,and I have stayed at this hotel several times. The service is alway very good and the rooms are clean. The front desk manager is great and friendly. This trip I have had the pleasure of meeting Ms. Suze Joseph. This lady just lights up the room with her infectious smile! She makes you feel like... More 

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Madeira Beach, Florida
Top Contributor
126 reviews 126 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 1, 2015

We just spent one night here while going to a Cardinals game in Jupiter. This property was right off the highway so a quick drive to the stadium and not far from the beach for a nice dinner. Good breakfast in the morning and very friendly staff. So it met all of our needs.

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Albany, New York
Top Contributor
109 reviews 109 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 18, 2015

I had to be in West Palm for two nights, rates were rather overpriced. but the location was good for me. I came back from my meetings at 3pm to find that housekeeping had not cleaned my room yet, I took a nap and was awakened by a call asking to do the room, I asked them to do it... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

I have been coming to this hotel for 7 months. The rooms are cleaned very well ( unlike the red roof inn, which I will never stay at again ). Breakfast every morning hot and ready. The whole property is clean top to bottom thanks to Joe and the rest of the maintenance crew. Michelle Coleus has been a great... More 

Was this review helpful? Yes 1
Orlando
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

Good clean hotel. I thought a little over priced fo this type of hotel. The breakfast selection was excellent. Staff was wonderful. Very friendly. Good location for the hospital where a loved one was admitted.

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 6, 2015

The second night I stayed there I found bed bugs in the pillow case. I was laying down and looked over and saw something out of the corner of my eye, a bed bug. After jumping up I looked at the bug and noticed that there was another one inside of the pillow. I called down to the front and... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear OliviaRKing, Thank you for taking the time to review our property. I am very disappointed to hear about your experience at the hotel. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to... More 

Travelers are raving about these West Palm Beach hotels

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2015

My 92 year old mother and I spent 2 weeks at this location. The staff was fantastic and catered to our every need. Including a handicapped room on the first floor. Michelle Coleus, Front Desk Manager, resolved an issue with our reservation within a few hours. The day before our departure our reservation, which I made through Book It.com, was... More 

Was this review helpful? Yes 1
Durham, North Carolina
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 14, 2015

My Husband and I stayed here for 5 nights to attend a Science conference in West Palm Beach. We were very pleased with the room, comfortable bed and good breakfast each morning. The remodeling in the lobby was no problem for anyone that I could see. The staff was very helpful, especially when the refrigerator in the room did not... More 

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Miami
Top Contributor
93 reviews 93 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed January 11, 2015 via mobile

We stayed for one night after a concert and the staff is very friendly, they have ample parking is easy to find, clean rooms and a comfortable room and bed. They have a free breakfast which we did not have but the rest of the hotel was nicely kept and is great place for a quick getaway. Would stay again.

Was this review helpful? Yes 1
Frankfurt, Germany
Top Contributor
72 reviews 72 reviews
38 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 11, 2015

Our stay was relaxing and without any irritations. The bedroom was a good size and the large bed very comfortable. The decor was 90s style, thick carpet and dark colors, not our taste, but in good shape. The complementary breakfast did the job of stoking you up for the morning. Not gourmet quality, but plenty of choice. The pool was... More 

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