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Holiday Inn Express Hotel & Suites MetroCentre

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2485 MetroCentre Boulevard, West Palm Beach, FL 33407
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1 room 1 guest
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Holiday Inn Express Hotel & Suites MetroCentre
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88 Reviews from our TripAdvisor Community

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Traveler rating
    22
    33
    23
    6
    4
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27
16
7
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (88)
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Upper Marlboro, Maryland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We have stayed here before. Always a friendly staff. I had homework I had to complete while I was here on vacation. Needless to say, it never got done. Only half a class. Then one night I noticed while on the computer, I had a visitor, a ant, then two, then three... I took a break after being on the... More 

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Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Thank you for your comments. I am glad to hear that the staff was friendly and helpful. I do apologize for the internet issues. The issue was in fact not a bad cable, but was actually the power cable for the internet switch getting stepped on during use and being unplugged. I do apologize for the inconvenience that this caused... More 

Atlanta
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Superb hotel in a very convenient spot - right next to I-95. The service is great starting from the concierge to the attentive staff at the breakfast area. We would definitely come back again in the near future.

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Dubai, United Arab Emirates
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 18, 2015

Paid about 100 per night in July Good (especially for an 'express') Loco Bed and pillows comfy AC works, hot water, hot Fridge Quick checkin/out Quiet Loco, other hotels around here to and 20min drive to west palm beach down town Breakfast: fruit, cereal, some meats, breads, pastries Good wifi Free parking Friendly and attentive staff Quiet room Ok pool... More 

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Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Micky m: Thank you for the great review. I am glad that we were able to meet most of your expectations during your stay. I do apologize for the fitness center only having cardio machines and a pull up station. I would like to inform you that we will be upgrading the fitness center in the near future and... More 

ft lauderdale, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 5, 2015

We stayed with 3 other families over July 4 weekend. The hallways are not air conditioned which makes it undesirable after doing your hair and make up and walking to the elevator which is problem number 2. One elevator three stories and it's slow as heck. They have two ice machines and only one works. Also local residents booked their... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Amy B, Thank you for leaving a comment about your stay with us. We are pleased to know that you found our staff to be helpful. However, it is regrettable that our facilities fell below your expectations. We would also like to apologize for the less than satisfactory breakfast experience you had and for the issues you encountered regarding... More 

Sedalia, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2015

I needed a place to leave my car for two weeks while I was out of the US. I was able to leave my car for two weeks, spend the night, and get shuttle service to and from the airport. I arrived late so unfortunately didn't get to try out the pool. This is the hotel I will definitely use... More 

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Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 9, 2015

We stayed here for one night. Our room was very clean, the staff was very friendly, plus good location. The lady at the breakfast area was hard working, constantly restocking trays with food and keeping the breakfast room clean. We liked the hotel and will stay here again.

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Buffalo, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Great hotel, friendly staff, room was very nice and certainly was clean. Stayed only one night but we had a larger room with 2 Q beds & a sitting area with a pull-out love seat. The outdoor pool area was clean as well & water was warm. Location was just off the freeway so not next to the Atlantic but... More 

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Clearwater, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

I travel quite a bit,and I have stayed at this hotel several times. The service is alway very good and the rooms are clean. The front desk manager is great and friendly. This trip I have had the pleasure of meeting Ms. Suze Joseph. This lady just lights up the room with her infectious smile! She makes you feel like... More 

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Madeira Beach, Florida
Level Contributor
158 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed April 1, 2015

We just spent one night here while going to a Cardinals game in Jupiter. This property was right off the highway so a quick drive to the stadium and not far from the beach for a nice dinner. Good breakfast in the morning and very friendly staff. So it met all of our needs.

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Albany, New York
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 18, 2015

I had to be in West Palm for two nights, rates were rather overpriced. but the location was good for me. I came back from my meetings at 3pm to find that housekeeping had not cleaned my room yet, I took a nap and was awakened by a call asking to do the room, I asked them to do it... More 

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