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Hilton Garden Inn West Palm Beach Airport

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1611 Worthington Road, West Palm Beach, FL 33409
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Hilton Garden Inn West Palm Beach Airport
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Hilton Garden Inn West Palm Beach Airport
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269 reviews from our community

Traveler rating
    140
    77
    33
    12
    7
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52
65
28
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn West Palm Beach Airport
See the most recent reviews
Oklahoma, United States
1 review
4 of 5 stars Reviewed January 24, 2014

We enjoyed the size and cleanliness of the room. The staff was helpful, professional and friendly. We would definitely stay here again. It is very close to downtown and close to the airport. We prefer this hotel over the Hyatt that is directly downtown.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. My staff would very much appreciate you taking notice of their hard work. Hope to see you return soon....safe travels. More 

A TripAdvisor Member
5 of 5 stars Reviewed January 10, 2014

Everyone here has customer Service on their Face. From the Manager on down, The Hotel was resently upgraded and is Beautiful The service is the same. I have stayed here monthly for over 5 years. You can not do better than this.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you very much for taking the time to share your experience. We love our repeat guests and we appreciate you taking notice of the changes we’ve been busy making. I am very happy to hear that our team members continue to take such good care of you. We can’t wait to welcome you back to the Hilton Garden Inn... More 

Orlando, Florida
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 6, 2014

This review is a little late, we actually stayed in July 2013, 2012 and 2009. Each time our purpose was to go down to see Dave Matthews Band. We go every year and look forward to staying here. This hotel is close to Cruzan and the hotel does a great job at arranging taxis, (I think it was around $30... More 

Was this review helpful? Yes 4
Lantana, Florida
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2014

For starters, the staff is very courteous. Though we had complications, it was handled immediately with no hesitation. As for the hotel room, the one we got was small but nice. The decor is quite modern, and there conservation on energy is spectacular, including motion sensor lights in the bathroom. (The light automatically shuts off when it senses no motion).... More 

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Amrit H, Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your feedback during your stay at the Hilton Garden Inn West Palm Beach. We hope to see you in the future! More 

London, United Kingdom
1 review
5 of 5 stars Reviewed January 2, 2014

Very helpful and welcoming staff. Good quality amenities and nice room decor. Great place to stay for business or leisure. Not far from airport and downtown shopping and dining. Hilton Hotels typically offer great service.

Review collected in partnership with Hilton Garden Inn

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NYC, NY
Top Contributor
203 reviews 203 reviews
65 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed January 1, 2014

First of all, they were training the front desk staff when I was trying to check in - I understand that they need to train folks, but wow, not on my time….When I finally checked in and then went back for a key that worked…my room was ok - large enough but absolutely NO sound proofing - I was not... More 

Was this review helpful? Yes 3
Amrit H, Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your feedback during your stay at the Hilton Garden Inn West Palm Beach. I am sorry that you felt your time was wasted but it is necessary for us to train our employees correctly to enhance your future experience. More 

New York City, New York
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 27, 2013

Stayed for one night upon arrival at West Palm Beach airport. The staff was friendly and professional and the room was very clean. I have had better breakfasts at other Hilton Garden Inns but other than that it was as nice a stay as I have come to expect from this hotel chain. Would definitely stay again.

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Hartsdale, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2013

Nice hotel, close to airport and a short drive to West Palm Beach center and attractions. Friendly staff, clean and spacious rooms. Sits on a highway although road noise is minimal due to good construction. Still better to ask for a room facing the other side.

Review collected in partnership with Hilton Garden Inn

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Unionville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

I enjoyed everything about my staff. The staff, the food, room service, the maids. The Professionalism, cleanliniess. The transportations to and from the airport was a breeze. I had spent a week in the Bahamas prior to staying at your hotel. I can honestly say I had the best two days of my vacation at your hotel. Thank you

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2013 via mobile

Arrived at hotel and was able to get a decent rate for a two night stay. I didn't like how there was painting going on in the lobby while people are checking in. We walk into the room and were happy with the size for our family of four. The room was very clean with no issues and loved how... More 

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