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Hilton Garden Inn West Palm Beach Airport

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GreenLeadersBronze level
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1611 Worthington Road, West Palm Beach, FL 33409
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Hilton Garden Inn West Palm Beach Airport
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Hilton Garden Inn West Palm Beach Airport
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276 reviews from our community

Traveler rating
    142
    81
    33
    13
    7
See reviews for
53
66
28
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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West Palm Beach, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff was very friendly and entertaining. Room was clean and comfortable. Felt secure while on site in all areas of the hotel. I will use this location as when I travel back to the area, and for personal use as well.

Review collected in partnership with Hilton Garden Inn

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Kansas City, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

When I travel for work or pleasure I always try to stay at a Garden Inn. Nice rooms, quiet, very friendly and always willing to help. One time i checked in and the Air Conditioner did not work, I reported it and they had me in another room within 15 min.

Review collected in partnership with Hilton Garden Inn

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Highland, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Not one bad thing to say about the hotel itself; great staff, clean. The only advice I have is that the Hampton is right next door with the airport shuttle service and free breakfast. Would have probably chosen the Hampton if I had known that, but the Hampton doesn't show an airport shuttle on the website when in fact the... More 

Review collected in partnership with Hilton Garden Inn

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Marco Island, Florida, USA
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

During our recent visit to West Palm Beach our usual hotel was booked up, so my husband and I opted for this hotel. Having had positive experiences in the past staying at Hilton we figured we had nothing to fear. Our room was a king suite on the 4th floor. Up in arrival we were greeted by a very pleasant... More 

Was this review helpful? Yes 1
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Hello, Thank you for your stay with us over the weekend. I'm so sorry that you had a terrible experience during your last visit with us. Please accept my sincerest apology and know this is not normal at our hotel. I have my maintenance team working on the issue but that does not change the fact that you could not... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I love Hilton Garden Inns for business. However, this one disappointed in one crucial area: the bed was absolutely the worst sleeping bed I have ever experienced in a hotel. It was hard as a board, and the pillows were obscenely squishy- even the "firm" ones we requested! My roommate and I had the worst sleep for a four night... More 

Was this review helpful? Yes 1
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your recent stay with us and please accept my sincerest apology that you did not get a good night sleep during your stay with us. Traveling on business is hard enough and not being able to get a good night sleep is not acceptable. Next time you are in town, please reach out to us and we... More 

Huntington, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love staying at the Garden Inn! The hotel is clean, the staff is friendly and always helpful and the breakfast is delicious and offers a wide variety of things. The Garden Inn is close to everything you need to see in palm Beach and only an eight minute car ride from the Ocean. Only downside is that the rooms... More 

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Kirkland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I loved my stay. The room was spacious, clean and comfortable. I highly recommend the Restaurant and Bar, provided you avoid the $12 breakfast. Yes, $12 for hot food. Yes, you can eat from the fruit bar for only $8. $8! Save your money for breakfast and visit any of a dozen local restaurants instead. Not only was the breakfast... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

I'm very happy to hear about your experience with us from your recent visit and thank you for mentioning all of the positives from your stay. I'm disappointed to hear you did not enjoy our breakfast and I'm sorry you were disappointed having to pay $12.00 for breakfast but we also offer Bed & Breakfast package where breakfast is included.... More 

Wilmington, North Carolina
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have truly never stayed in a hotel with such friendly and attentive service. The bartender in the evenings and the breakfast staff were great, even the general manager stayed in the breakfast area to chat with guests. The hotel itself was the average HGI but the staff make it great!

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Eustis, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We put food in the frig and realized it wasn't working. We had to pull the frig out to see if it was turn on. The top of the frig was dirty. It looked like it had not bee dusted in months. The elevator floors were never mopped. They had the same mud spots every time we got in them.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for taking the time to share your experience from your recent stay with us. Cleanliness of our hotel is our top priority and I'm so sorry that we missed the mark during your visit with us. We have addressed the issues with our housekeeping team and will ensure our future guests do not experience that. As far the... More 

St Augustine, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The service, accommodations', food, resources, and staff attention to the guests was absolutely excellent. Our discussions with staff of places to visit were very knowledgeable and we visited the Museum, Aquarium, the City Zoo and the Lion Country Safari. Our grandchildren were excited and gained a significant amount of information about the featured items at those facilities. Thank you for... More 

Review collected in partnership with Hilton Garden Inn

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