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Hilton Garden Inn West Palm Beach Airport

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1611 Worthington Road, West Palm Beach, FL 33409
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Hilton Garden Inn West Palm Beach Airport
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Hilton Garden Inn West Palm Beach Airport
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269 reviews from our community

Traveler rating
    140
    78
    32
    12
    7
See reviews for
52
65
28
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Eustis, United States
1 review
3 of 5 stars Reviewed 1 week ago

We put food in the frig and realized it wasn't working. We had to pull the frig out to see if it was turn on. The top of the frig was dirty. It looked like it had not bee dusted in months. The elevator floors were never mopped. They had the same mud spots every time we got in them.... More 

Review collected in partnership with Hilton Garden Inn

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Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for taking the time to share your experience from your recent stay with us. Cleanliness of our hotel is our top priority and I'm so sorry that we missed the mark during your visit with us. We have addressed the issues with our housekeeping team and will ensure our future guests do not experience that. As far the... More 

St Augustine, United States
1 review
5 of 5 stars Reviewed 1 week ago

The service, accommodations', food, resources, and staff attention to the guests was absolutely excellent. Our discussions with staff of places to visit were very knowledgeable and we visited the Museum, Aquarium, the City Zoo and the Lion Country Safari. Our grandchildren were excited and gained a significant amount of information about the featured items at those facilities. Thank you for... More 

Review collected in partnership with Hilton Garden Inn

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Comfortable, clean, convenient, ordinary and all the essentials for a business trip. Attentive staff a good choice for a quick, business trip when you need to bl close to airport. short drive to restaurants. Pedestrian unfriendly

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jupiter, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

when I arrived back to my room in the late evening I found that my air conditioning was not working and it was to late to move rooms. I expected more since this was a Hilton product and feel that the room inspection should have discovered the non functional air conditioning.

Review collected in partnership with Hilton Garden Inn

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Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your recent stay with us and for taking the time to share your experience. Our room inspections should have discovered the non-functioning air conditioner so please accept my sincerest apology for the inconvenience. If there is anything I could do for you, please reach out to me. Thank you. More 

Erie, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Good location, clean rooms, good amenities. The staff was friendly. The hotel rooms seem to be outdated compared to other HGI locations. Would stay at this hotel again. There is a Hampton Inn next door so there are good Hilton options.

Review collected in partnership with Hilton Garden Inn

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Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your stay with us. I'm very happy to hear you enjoyed the amenities and found our staff to be friendly. I wanted to let you know that we will be staring our room renovations in July so that should address your concern as far as hotel being dated. Thank you for your feedback and we look forward... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Sub-par breakfast for a Hilton Garden Inn. Restaurant food just okay. Otherwise staff was quite helpful and facilities were good. Close to Palm Beach International airport, but the neighborhood itself is unsafe at night.

Review collected in partnership with Hilton Garden Inn

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Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your stay with last week. I'm sorry that you found our location to be mediocre but we’re are just minutes away from Clematis street & City Place and a short cab ride away from the beach. I'm not sure what your destination was but thank you for your visit with us. More 

PHiladelphia, United States
1 review
5 of 5 stars Reviewed February 24, 2015

The HGI was an excellent choice if you are doing business for several days in the WPB area. Centrally located, the staff is friendly and accommodating. Literally right around the corner from the airport, this hotel is quiet and very clean.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Good people and rooms but priced rather high. Prices seem to be higher than comparable hotels, but may have raised them due to time of the year... It was easy to find the hotel after calling them for directions ,,,,,

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United States
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2015

We were treated like a king and queen. The hotel staff way beyond friendly, the rooms were clean and had no odors. I would highly recommend this hotel if you are in the West Palm Beach area. It's a mile from the airport, but very quiet inside the hotel. 100% satisfied!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for sharing your expericen with us. Our staff is pretty amazing but it's so nice for our guests to experience what we strive for on daily basis. Thank you so much. More 

Miami, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 15, 2015

Staying at this great hotel for one night or more makes you believe that you're in top of the world ...even if you don't feel that way. From the check in, the lobby atmosphere, the bartender so friendly, the great food, the breakfast buffet, the lobby conference room all the way to your room will make you a new you!!!... More 

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