I stayed in LA QUINTA for one night, left early morning and forgot my watch and gold bracelet came back as the cleaning lady had finished cleaning the room and next thing you know they found the watch not my bracelet, was told they would do a thorough search and was called nothing ever settled and nothing ever resolved. called...
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We were passing by and It was almost 10PM, We just needed a place to rest our head. I checked their website and called the hotel directly, The front clerk Daniel told me the same price as the website, He asked me if I want to reserve it, I told him, we were close by and would show up shortly....
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Dear Crystal:
I am so sorry to learn of your inconvenience, please allow me to express my apologies. There is nothing more frustrating then being unable to secure your "home" for the night when you're on the road.
My location operates its' price structure dynamically. As our number of rooms’ available decrease, the demand in turn increases which then, similar...
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checked in...and out in 5 minutes...there was a reason the price was so cheap....room was unclean and comforter was stain...they didnt have a crib as requested...desk persons response was to give me directions to the nearest kmart.
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Dear Valued Guest,
I am so sorry to learn of your poor experience & have thoroughly traced the cause of the problem beginning with our housekeeping department up to and including our front office team. I have re-trained our brand cleanliness standards to our team and shared your feedback to ensure any repeat occurrences are avoided. My front office team...
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Great customer service, always joyful and smiling. Will go the extra mile to make you comfortable. Defintely a home away from home. And enjoy breakfast with the big smile on Mrs. Peggy's face.
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This motel is located on Okeechobee Blvd.. Therefore much traffic noise. Ask to be located on the back of motel. Rooms are not soundproof. Could hear kids running and crying for most of the night. Not very restful when on a long trip. They have breakfast. The room could use some sprucing up. Personally do not like sink in room....
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Nice place for the price, Breakfast was good, although 9:00 o'clock is early.
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The building is a bit old and a reform would be welcome. But the rooms are big and clean. Unfortunately they don't have a refrigerator inside.
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Room was very clean and smelled fresh. Well equipped with microwave, small fridge, coffee pot, tea, blow dryer, ironing board. Ample complimentary breakfast menu. Pool small and in the back of the hotel. Helpful, courteous staff. Right next to Sweet Tomato Restaurant. Room key got you 10% off. Stayed two nights. Returned the following week for one night.
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Room was very clean, bathroom was spotless, everything smelled fresh and clean. Pool was very well maintained. This is one I will return too!
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