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Courtyard by Marriott West Palm Beach Airport

3.0 of 5 1800 Centrepark Dr E, West Palm Beach, FL 33401
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#12 of 33 Hotels in West Palm Beach
116 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Courtyard by Marriott West Palm Beach Airport
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Courtyard by Marriott West Palm Beach Airport
Courtyard by Marriott West Palm Beach Airport
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116 reviews from our community

Traveler rating
    53
    34
    16
    8
    5
See reviews for
22
19
11
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Norfolk, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had the best time and were well taken care of during our trip. We chose this hotel over the other Marriott properties since there as a shuttle from the airport. The shuttle also took us to City Place and within walking distance from the beach. The staff took turns shuttling us since we took a trip at least once... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Dear Rochelle Ann S, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Rebecca Gabriel General Manager More

Warren, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With our two teenagers we needed a room for our last night before flying home. And we wanted something that would give us 2 queens and either a pull out or roll away bed. The Courtyard was able to accommodate us with what we wanted. The room was clean and the staff at the hotel very friendly. I don't normally... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Dear Charlie C, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Rebecca Gabriel General Manager More

Minneola
2 reviews
3 of 5 stars Reviewed August 10, 2014 via mobile

The room wasn't ready till well past 3pm because "they were sold out the night before", I asked for a late checkout and was told that housekeeping declined my request, the room smelled like feet, and it was DIRTY. Thankfully I travel with Clorox wipes because the headboard was covered in what looked like snot and there were stains ALL... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Jenn0213, Thank you for your feedback regarding your stay with us. It is through comments and feedback such as yours that enable us to truly make a difference. Our goal is to keep our promise to “Always… make you feel welcome, Always… give you with a room that’s clean fresh and reflects the highest quality standards, Always… respond promptly to... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

Rooms were very nice, beds were very comfortable. They have a Bistro on-site in the lobby and they serve for breakfast and dinner, they have really good food. They also have a shuttle that goes in between the airport and hotel but will also take you anywhere within a 2 mile radius for free. The front desk staff was always... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Gooniegirl36, Thank you for sharing feedback on your experience at Courtyard West Palm Beach Airport hotel. We’re pleased to hear our comfortable accommodations, delicious food, friendly staff and shuttle service made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Sincerely, Rebecca Gabriel General Manager More

Mission Viejo, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

The room are clean, the personnel very helpfull but in special a lady at the front desk her name is Stephanie when we need help she always is there to help us on anything she can possible do. My wife and I we highly recommend this hotel.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Abel C, We’re happy to hear from you, and we’re glad you enjoyed a comfortable stay with us at the Courtyard West Palm Beach Airport hotel. I’ll be certain to share your kind comments with our team, especially Stephanie, regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again in the near... More

Port Saint Lucie, Florida
Contributor
17 reviews 17 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 9, 2014

My mother and I stayed the night to attend a concert at the cruzan amphitheater. When we checked in at 3 there weren't any rooms readily available off of the highway, but they did accommodate us. We also wanted to separate beds, but they couldn't accommodate that. Concert was about 7 miles away so fairly short drive. When we got... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Arica M, Thank you for writing. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and we hope that you will give us another opportunity to make amends if you return to the West Palm Beach area. Sincerely,... More

Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 3, 2014

I have stayed at this property over a dozen time in the past 4 years, most recently July 21,14. As always the stay was outstanding!! The ENTIRE staff from maintenance to Manager are always friendly, helpful & efficient. The property is clean, well kept & convenient to shopping and dining...hotel even has a free shuttle service! Best bet for business... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Dear William G, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments are appreciated and we look forward to your return visit. Best, Rebecca Gabriel General Manager More

Top Contributor
210 reviews 210 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 31, 2014

This Courtyard looks like all the others I have stayed it is much better. I think the staff makes the difference. Everyone of them that I encountered was super friendly and helpful. Especially so was Dakota. The room was nice and spacious as well as comfortable. The only strange thing was that my room was never cleaned before 5PM. It... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Dear Brackjr, It’s wonderful to know your stay was pleasant. We love hearing you were pleased with our hotel amenities and service. Your review helps us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Rebecca Gabriel General Manager More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

I was here for a weekend stay, the hotel looks newly renovated and the rooms are quite large with balconies. The hotel is located less than 10 minutes from Cityplace (shopping and restaurants) and the beach! The pool is also well maintained and clean! We really enjoyed our stay here!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Dear Filip S, Our team understands and believes that our valued guests deserve a positive memorable stay. I’m delighted to hear that you enjoyed our hotel and amenities. It will be my pleasure to share your feedback with the team. I appreciate you taking the time to write; these reviews allow us to continually monitor and improve our guest experience.... More

Sunrise, Florida
1 review
5 of 5 stars Reviewed July 14, 2014

We had a wonderful time here at the Courtyard. Rooms were very clean & comfortable. The hotel staff were very welcoming. We met Dakota at The Bistro who gave us good recommendations in choosing our food & good conversation. Very friendly. Parking is free & if you need to go to the airport or City Place, the shuttle is available.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Dear Jan L, We're excited to hear from you, and appreciate your kind review. It's great to know that you had a pleasant time, and we're glad to have been a part of your trip. I'm delighted to learn that you found our associate’s service oriented and our shuttle convenient. Please make plans to visit us again. Best, Rebecca Gabriel,... More

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Additional Information about Courtyard by Marriott West Palm Beach Airport

Address: 1800 Centrepark Dr E, West Palm Beach, FL 33401
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott West Palm Beach Airport 3*
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Also Known As:
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
Courtyard West Palm Beach
West Palm Beach Marriott
West Palm Beach Courtyard

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