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Courtyard by Marriott West Palm Beach Airport

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1800 Centrepark Dr E, West Palm Beach, FL 33401
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1 room 1 guest
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Courtyard by Marriott West Palm Beach Airport
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Palm Beach, Florida
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife had her family visit from New Jersey this past weekend. I selected the Courtyard Marriott Airport Hotel because it was near the airport, close to Cityplace, downtown WPB and easily accessible from the highway. The staff was wonderful. Mike in the Bistro was very friendly, informative and overall inviting. Monqiue in the kitchen was great with the kids... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for your kind comments and for mentioning Mike in our Bistro! We loved having you stay with us and we look forward to seeing you again soon! More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

I am writing this review to bring attention to what has to be the worst display I have ever seen from an employee anywhere. I came downstairs to leave very early and was not greeted by anyone. The phone was ringing and ringing and there was a small crowd of people trying to get into the locked front door. I... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for sharing this information with us. I apologize for this discouraging experience and understand that it is not typical of our hotel. I will get to the bottom of this and make sure corrective action is taken. I appreciate all your positive comments about our hotel and the other staff. More 

Altamonte Springs, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This was not the quiet stay we were looking for. We wanted a balcony. We had a nice view of highway traffic and incoming planes. It was a bit noisy with the glass door open. The pool was not inviting but looked clean. The room was nice though.

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for staying with us and I apologize that you did not find our balconies or pool relaxing. We appreciate that we are the only hotel in the area with balconies, but unfortunately we do not have a view of the ocean. Thank you for your kind comments about our rooms and we hope that you visit... More 

Winter Park, Florida
Level Contributor
261 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel sits just off the interstate. If you stay here request a room on the other side of the building. I was not a fan of the property. The rooms could definitely use a refresher. Although, the bed was very comfortable. My first impression of the room was seeing large dark stains in the entryway as soon as you... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you for your review, and you are correct our rooms are in need of a refresher. Thankfully we are starting a complete rooms renovation THIS MONTH! We are all very excited and can not wait for the new finished product. I encourage you to revisit our Courtyard after this extensive renovation and see the beautiful finished product! More 

Lethbridge, Canada
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 25, 2015

We spent two nights here in July. Our flight got into West Palm International at midnight and I called for the hotel shuttle only to find out that they don't run all night, might be a good idea to post that on the website. That was the only negative, the hotel is great, nice open lobby with lots of bright... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you very much for your positive comments about the Courtyard West Palm Beach Airport! We are glad you got to relax by our pool and enjoy your service from Dakota at our Bistro. We look forward to having you stay as our guest again soon! More 

Knoxville, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 10, 2015

Stayed here on business on two separate occasions. Hotel is located close to the airport, but not noisy by any means. Rooms and all common areas were well kept and up to date. I had to plan the trip for 20+ people for a conference and their group sales representative was extremely helpful. During "in-season" it can be rather pricey,... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for bringing your group to our hotel! We are so thankful you understand how our seasons work... and you are correct, come out of season and we have great deals! We look forward to hopefully working with you again in the future. More 

Orlando, Florida
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 16, 2015

Stayed for 2 nights during a recent business trip. Lobby was updated and inviting. Staff was professionally friendly. Had breakfast both mornings in the lobby - fresh, hot, tasty, served relatively quickly. Room was very quiet - although located fronting the interstate, I could not hear any road noise. The HVAC is not overly loud, but slightly noticeable. One night,... More 

Was this review helpful? Yes 1
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for your kind comments about our staff and hotel. We are so glad to have been your choice while staying in West Palm Beach! More 

Orlando, Florida
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 7, 2015

If you've stayed at one Courtyard then you know the drill. The Courtyard franchise is very consistent. Do expect a clean room and decent free Internet. The pool and work out rooms will be decent. This location also has a laundry room with 1 washer and dryer. Don't expect complimentary coffee in the lobby. The chain will apologize and point... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you Bob for your helpful comments about the hotel. We appreciate you being honest and understand your feelings. We are glad that you stayed with us and we look forward to hopefully seeing you again in the future! More 

West Palm Beach, Florida
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 1, 2015

My husband and I stayed here for a short overnight trip & were very pleased with everything. Great price for a Jacuzzi room with patio right next to the pool & hot tub. Very clean & modern. Would definitely recommend

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

We are so glad you got to enjoy our Jacuzzi suite and also our pool! It is very relaxing and we are so glad you chose us for your stay! More 

Wichita, KS
Level Contributor
115 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed May 28, 2015

We stayed here one night. Room was very good. Clean, quiet, good bed. Front desk staff was very helpful and friendly. I would stay here again. Parking was easy. Hotel is convenient to the airport or I95.

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for your kind comments about our staff! We are so glad you enjoyed your stay. More 

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