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Courtyard by Marriott West Palm Beach Airport

3.0 of 5 1800 Centrepark Dr E, West Palm Beach, FL 33401
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Certificate of Excellence 2014
Courtyard by Marriott West Palm Beach Airport
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Courtyard by Marriott West Palm Beach Airport
Courtyard by Marriott West Palm Beach Airport
Courtyard by Marriott West Palm Beach Airport
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131 reviews from our community

Traveler rating
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    18
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York,SC
Top Contributor
75 reviews 75 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is close to the airport, and van service is good. Rooms are adequate and amenities are few. Bar & Café in lobby not open often, but light snacks and drinks offered by front desk. Near the 95 freeway and Tri-Rail.

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Morris Plains, New Jersey, USA
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

It was an extremely disappointing stay at this Courtyard, especially for 15,000 points which is a lot for the poor quality of this particular Courtyard. Arrived at PBI Airport and called hotel to send the shuttle for pick up. Very short wait and pleasant driver. At check-in, no upgrades or any kind of special recognition are available for silver members,... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you for your review of the Courtyard West Palm Beach Airport. We understand your frustration with the location of the guest rooms to the nearby highway. We also apologize for the tub drain and the Bistro food. We have taken your comments to our management staff to correct the issues moving forward. Thank you again for your comments. More 

Trabuco Cyn, California
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had an early morning flight after a few days up in Port Saint Lucie and want to stay closer to PBI the evening before. This Courtyard could not be any closer to the airport with free ground transportation. They even picked us up at the rental car company instead of the airport after we returned our car. Service as always... More 

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Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for your kind comments about the Courtyard West Palm Beach Airport! We were glad you found our hotel so convenient for your travels. More 

Bridgewater, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The weather was bad all day in W. Palm Beach and we arrived at 9 pm. At check in we were told they had a power outage that afternoon and the elevators were not working. Our room was on the third floor and I have 2 bad knees. I told the girl I could not go up 3 floors of... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for staying with us at the Courtyard West Palm Beach Airport. I apologize for the issues with the weather and the power outages. It was beyond our control and I hate that it affected your experience. I appreciate you nice comments about our hotel and I have shared your service comments with my staff and we... More 

Miami
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect hotel to work out of at nearly half the cost of others closer to the 5-6 minutes business area. Less than 10 minutes to the airport if you're flying in. Not sure I would vacation out of it, as amenities are few but very functional, but as a business base I would stay here again.

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for your kind review about your recent stay with us at the Courtyard West Palm Beach Airport. We look forward to seeing you again soon as our guest! More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Spent weekend in westpalm enjoyed our stay at courtyard our room was clean and free shuttle to and from airport and to city place was a big help. All the shuttle drivers were great as well as hotel staff only complaint was cost of room but all hotels were pricey superbowl weekend

Was this review helpful? Yes 1
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for staying with us and we are so glad you enjoyed your room, our staff and free shuttle service! We hope to see you agian soon in West Palm Beach. More 

East Brookfield, Massachusetts, United States
1 review
5 of 5 stars Reviewed January 15, 2015

We stayed at this Marriot because we had a late arrival at the airport and an early morning departure. We were greeted by a very pleasant,friendly staff. The room was very clean.décor was updated and very cozy. The next morning ,there was 1 girl working the desk,answering the phones ...AND making us a Starbucks specialty coffee!! This was New Years... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much for staying with us! We appreciate you kind words about the hotel and staff. I have shared your comments with Indacia, our super sweet front desk associate who wears multiple hats here! We are so glad you enjoyed your experience, and look forward to seeing you again the next time you travel to West Palm Beach! More 

New York City, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 15, 2015

We HAVE to stay here for business as it's the closest hotel near our WPB office. Otherwise would stay elsewhere. Hotel is dingy, dim and dirty. Breakfast is a hassle on site so we go without. Hotel is in the middle of a corporate park without other restaurant options nearby. There is nothing nearby... Some positives - we've had to... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you very much for taking the time to comment on your stay with us here in West Palm Beach. I apologize that we did not provide you with a truly positive experience. We take pride in our hotel and hope everyone enjoys their stay. I have shared your comments with our staff and we will make efforts moving forward... More 

Brampton, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 12, 2015

My husband and I stayed at the Marriott for 3nights. This was not our fist time at the Marriott but after reading some of the reviews before booking at this location we thought we had to see this for ourselves and yes it was just what we thought it would be. To start the location was ideal.Checking in was a... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thank you so much Angie for your kind words about the Courtyard by Marriott West Palm Beach Airport! We look forward to having you stay with us again soon, and are glad you enjoyed your stay! More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 12, 2015

Although this hotel is situated next to It the rooms are well sound proofed, clean and comfortable. Breakfast is available for purchase in reception and there are computers for guest use in addition to free wife throughout. A complimentary shuttle is available in request to take guests to the nearby airport or into West Palm Beach. The highlight of thus... More 

Was this review helpful? Yes
Rebecca G, General Manager at Courtyard by Marriott West Palm Beach Airport, responded to this review

Thanks Paul for such a great review! We really appreciate your comments about the Courtyard by Marriott West Palm Beach Airport. Our staff looks forward to seeing you again when your travels take you to West Palm Beach! More 

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Additional Information about Courtyard by Marriott West Palm Beach Airport

Address: 1800 Centrepark Dr E, West Palm Beach, FL 33401
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott West Palm Beach Airport 3*
Number of rooms: 99
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Also Known As:
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
Courtyard West Palm Beach
West Palm Beach Marriott
West Palm Beach Courtyard
Hotel Style:
#12 Business Hotel in West Palm Beach

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