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Embassy Suites West Palm Beach - Central

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Embassy Suites West Palm Beach - Central

3.5 of 5
1601 Belvedere Rd, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
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Embassy Suites West Palm Beach - Central
110 traveler photos
Ranked #12 of 34 hotels in West Palm Beach
4.0 of 5 stars 170 Reviews
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170 reviews from our community

    Trip type
Traveler rating
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    59
    31
    15
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Date Rating
Winchester, Kentucky
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Awesome Hotel”
5 of 5 stars Reviewed April 29, 2013

I can't say enough good things about this hotel. I had a huge, clean corner suite. The staff was very friendly and helpful. The complimentary breakfast and managers reception were great. There is also a complimentary shuttle that takes you across the street to the airport as well as City Place so you have easy access to plenty of restaurants... More

Was this review helpful? Yes
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
May 2, 2013

Dear vedder014, Thank you for taking the time to review our hotel. At Embassy Suites, we like to hear great comments about our properties. Also to learn that your stay was very enjoyable. We are very sorry to hear about the table in your room. We will work closely with the Engineer department, to make sure all the tables are... More

Jersey City, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Suite, Great Staff, Great Location”
4 of 5 stars Reviewed April 27, 2013

We planned a 5-day stay with family in the area and chose Embassy Suites because we needed an affordable 2-room suite, and our choice turned out to be an excellent one. It's conveniently located right outside the airport and is attractive, clean, comfortable, and quiet. Due to the sequester, our flight was delayed, we were forced to check in a... More

Was this review helpful? Yes
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
May 1, 2013

Deat TDez, Thank you for taking the time to review our hotel. As Embassy Suites we strive for excellence, and great customer service. We are glad to hear that you enjoyed all of the amenities here at the hotel. Our hotel appreciates all of your positive feedback. We will be sure, to inform the staff of all the great comments.... More

west palmbeach, United States
1 review
“Stay at Embassy suites _ west palmBeach”
4 of 5 stars Reviewed April 26, 2013

The hotel was excellent. It was clean . staff are very helpful. Rooms are clean and smelled fresh. Complimentary breakfast and managers reception were good. the only thing that i am concerned is the internet speed. It's really slow.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
May 1, 2013

Dear Dileep C, Thanks for choosing the Embassy Suites. We are excited to hear that your stay here at the Embassy suites was enjoyable. I am very sorry to hear that the internet was not running properly for you. I will be sure to speak to our wireless company to ensure its working up to standards. We hope to see... More

Poway Ca, United States
1 review
“USPA Meeting”
4 of 5 stars Reviewed April 24, 2013

Hotel was very convienent to have day long meetings very good breakfast, friendly staff will recommend we have meeting here next spring close to airport and rental cars easy access to local polo events

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Review collected in partnership with Embassy Suites Hotels

GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
May 1, 2013

Hotel was very convienent to have day long meetings very good breakfast, friendly staff will recommend we have meeting here next spring close to airport and rental cars easy access to local polo events More

Miami, Florida
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Comfortable Rooms”
4 of 5 stars Reviewed April 17, 2013

I stayed for one night because a group of us joined a friend in West Palm for her Birthday. We had three rooms between all of us. Luckily I had the largest and nicest room but they were all nice and comfortable. The hotel was close to the night clubs we went to so it was a great location for... More

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GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
April 22, 2013

Dear StarA00, As an Embassy Suites, we make sure that all guest rooms are comfortable. We also strive for excellent customer service.Thank you for choosing the Embassy Suites and also reviewing our hotel. We hope to see you again in the near future ! Best Regards, Jay Badillo I stayed for one night because a group of us joined a... More

OnondagaHill
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
“Wonderful Hotel, awesome staff, and good location!”
4 of 5 stars Reviewed April 16, 2013

Stayed here for a quick trip to visit family in the area. The location of this Embassy Suites was perfect.....easy access to highway and main roads. This hotel is basically in an industrial/business neighborhood. Nothing fancy when looking out your hotel window. A gal by the name of "Michelle" checked us in and she was wonderful, cheerful, and willing to... More

Was this review helpful? Yes
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
April 22, 2013

Dear OnondagaHill, Thanks for choosing the Embassy Suites. We would like to thank you for taking the time out to review our hotel. We appreciate all of your positive feedback about the hotel. I will be sure to let the staff of all the great feedback. At the Embassy Suites we always strive for excellent customer service and to ensure... More

Jamestown, North Carolina
2 reviews
2 helpful votes 2 helpful votes
“Hotel was great for our stay w/two teenage boys”
4 of 5 stars Reviewed April 8, 2013

We had a great experience at this hotel. We had a corner King suite. The boys had a full pull out sofa, which worked for them. We had a separate bedroom. The bath could be accessed from our bedroom or from the living area. Our room was very clean. We loved the manager's special each night from 5-7 pm &... More

Was this review helpful? Yes 2
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
April 10, 2013

Dear Aventurous_LO, Thank you for the wonderful review, I am happy to hear that you and your family enjoyed your visit. The fact that you seemed to enjoy all of our amenities is definately nice to hear. I will pass on to the staff your comments and thank you again for taking the time to review us. I hope we... More

A TripAdvisor Member
“too expensive”
3 of 5 stars Reviewed April 6, 2013

Hotel is nice but price is a bit on the high side. Not really worth it in my opinion. We had no choice in staying at this location due to the wedding reception being held there. Their so called wedding party discount was 10% which if you ask me is an insult considering that is the same discount I would... More

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
April 13, 2013

Dear Embassy Suites Hotels traveler, I appreciate the fact that you took the time to inform us of your experience with our hotel. We do have many different rate structures based on occupancy and time of booking so I can certainly understand your concern. Should you decide to visit us in the future you can give me a call and... More

1 review
1 helpful vote 1 helpful vote
“Home away from home”
5 of 5 stars Reviewed April 5, 2013

Very exceptional hotel. Staff and accommodations are topnotch. The free breakfast bar is better than most restaurants. If you like free drinks, they have a daily manager's reception from 5:30pm to 7:30pm.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
April 12, 2013

Dear Embassy Suites Hotels traveler , Thanks for choosing the Embassy Suites. We are glad to hear that you enjoy your stay here. We will be insure to let our staff know, of the great comments. We hope to see you again in the near future. Thanks for taking the time to review our hotel. Best Regards, Jay Badillo More

Vancouver
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“Started off poorly, didn't quite recuperate”
2 of 5 stars Reviewed April 4, 2013 via mobile

We had no issue finding the hotel but sadly was greeted by a front desk staff that replied simply "busy" when I asked how SHE was doing. It just went downhill from there. She couldn't find our reservation, then she stated we were in a handicap room. When I replied that we don't require a handicap room and we have... More

Was this review helpful? Yes 1
See 2 more reviews by camehometosnow for West Palm Beach
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review
April 13, 2013

Dear Comehometosn, Thank you for taking the time to share your comments concerning you experience during your stay with us. Excellence in hospitality, service, and especially guest satisfaction is, and will be of the utmost importance to us. Rest assured I have taken immediate action to remedy this situation and have shared your disappointments with the appropriate staff members. I... More

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Additional Information about Embassy Suites West Palm Beach - Central

Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
Embassy Suites West Palm Beach - Central Hotel
West Palm Beach Crowne Plaza
Address: 1601 Belvedere Rd, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in West Palm Beach
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites West Palm Beach - Central
1601 Belvedere Rd
West Palm Beach, FL 33406
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