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Embassy Suites West Palm Beach - Central

3.5 of 5 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
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Certificate of Excellence 2014
Embassy Suites West Palm Beach - Central
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Embassy Suites West Palm Beach - Central
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462 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jupiter, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Had a corner suite no balcony but the room was very big.. All updated. Had a small kitchenette(microwave, fridge, sink, coffee maker) Nice separate sitting area with TV & a table for four too. Nice big windows. (Double layered curtains so no light peeks through which is great!) Bathroom was nice

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1 review
4 of 5 stars Reviewed 3 days ago NEW

We would like to thank Lorie Kelly and staff for making our Wedding Reception a success, you all took the time to listen and anticipated all our wants and desires to make our day special...It was everything we desired and more. Thanks to Jacob our chief who customized our menu, all our guest raved about the food. We would highly... More

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a spacious suite in the 14th floor. Reasonable off-season price. Breakfast is excellent. There is a wide choice of foods that are presented in an attractive manner. I used the exercised room which is small but well designed. Pool area is standard but adequate.

Review collected in partnership with Embassy Suites Hotels

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GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time to review our hotel. We valued your great feedback. We are glad to hear that you enjoyed the Complimentary Breakfast! Thanks again for your review, and we hope to see you in the near future! More

Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had a great experience at this Embassy Suites. The room was perfect, the managers reception was good but lacking in snack choices...they only had chips and salsa or celery and ranch. Having stayed at many other Embassy Suites, they could add a few choices.

Review collected in partnership with Embassy Suites Hotels

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GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for your review, we are glad that you enjoyed all of our amenities here at Embassy Suites. For our Managers Reception, we offer different varieties of items to choose from daily. Thanks again for your review, and we are looking forward to seeing you soon! More

Midwest
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent an entire week at this hotel as I was in town with my wife for work. As others have noted, there is a free hotel airport shuttle to and from the airport. Check in was smooth, although the staff missed my free bottled water perk as a Hilton Silver Honors member. The 2 room suite I booked was... More

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GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for your kind words about the Embassy Suites staff and your stay with us. We are pleased to hear that you enjoyed our complimentary breakfast as well as evening reception. It makes us happy to know you were able to utilize our shuttle service to City Place. If your travel brings you near the area, we hope you... More

Memphis, United States
1 review
3 of 5 stars Reviewed 1 week ago

I had an average experience during my one night stay. This was due to the long strands of hair I found (i.e. in various places from a lack of thorough cleaning) in the bathroom and the leaky iron that leaked water on my clothes during ironing. Also, there was no available luggage cart for the customers (i.e. I did not... More

Review collected in partnership with Embassy Suites Hotels

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GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time to write your review of our property, your comments are very muched valued. I would like to personally apologize for all the incidences that you experienced during your stay with us. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue with our... More

Ingleside, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is updated and clean. We got in late but we're still able to get a snack at the bar and it was quite nice. The beds are very comfortable and there are plenty of nice extras in the room like shampoos, lotions, teas and coffee. The breakfast in the morning is outstanding. Choices for everyone's tastes. But it's... More

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GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for your review. I am very pleased to know that we succeeded in providing a service experience that exceeded your expectation. Im glad that our entire team committed to going above and beyond for each of our guest. Im honored to here that you enjoyed our amentities at the Embassy Suites. If your travels brings you back to... More

Miami, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From the receptionist to the bell-hopper, they all played a hand in making our experience and vacation unforgettable. Hands-down best hotel in West Palm Beach and wouldn't care to try another. We officially found our little home away from home. Thank you so much Embassy. Greatly appreciative.

Review collected in partnership with Embassy Suites Hotels

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GMBadillo, Front Office Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for your wonderful review! It pleases us to know all of our staff was accommodating and attentive to you needs. If your travels bring you to the West Palm Beach area again, I hope you choose to come home to us again! More

1 review
5 of 5 stars Reviewed 2 weeks ago

My room in the 11th floor was very clean and neat. The breakfast was amazing, The evenning free drinks was a time to relax ( not to get drunk) and the service was espectacular. Ramiro, service us in the morning and during lunch with excelence. Definitly, I recomend the Embassy Suite and will stay again,...

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMBadillo, Front Office Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for your kind words about the Embassy Suites staff and your stay with us. We are pleased to hear that you enjoyed our complimentary breakfast, as well as, our evening reception! The wonderful words of praise will be forwarded to Romiero. I’m sure he will be delighted to hear them! If your travel brings you near the area,... More

Holland, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everyone was so cheerful and helpful. Room was fantastic. Highly recommend and will stay again. Great value for the money and enjoyed the complimentary happy hour and the made to order breakfast. Just minutes from the airport with complimentary shuttle service made our travel an ease.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

We are glad to hear that you truly enjoyed your stay here at the Embassy Suites! I am more importantly glad that you enjoyed all the amenities our hotel offered. Thanks for taking the time to review our hotel with your feedback! We hope to see you back again soon! More

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Additional Information about Embassy Suites West Palm Beach - Central

Address: 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites West Palm Beach - Central 3.5*
Number of rooms: 219
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Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza

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