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Embassy Suites West Palm Beach - Central

3.5 of 5 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
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Certificate of Excellence 2014
Embassy Suites West Palm Beach - Central
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Embassy Suites West Palm Beach - Central
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493 reviews from our community

Traveler rating
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    61
    28
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The suite was very nice. The staff was very helpful. The breakfast was very good. The location of the hotel relative to the airport and downtown West Palm beach was very good.The hotel staff provided transportation to downtown and the airport and made suggestions about things to do.

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here on our way to Key West. We have stayed here previously and always been very satisfied. There is a happy hour nightly and they have snacks and free drinks. We stayed in a 2 room suite so we had a king bed and a pullout in the other room for our teenager. We didn't have to fight... More 

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near Washington, DC
Top Contributor
51 reviews 51 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel to be near the airport, as someone else was arriving on a different day. However, it turned out to be a good choice for service. The staff was excellent, efficient, courteous, hospitable. The breakfast is included, with cooked-to-order eggs, along with a typical Hilton hot bar (sausage or bacon, pancakes or waffles, fruit, juice, etc.). There... More 

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Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The price here was considerably less expensive at the time of my stay then other comparable hotels in the area. While there isn't much within walking distance, the outdoor mall is only 5 minutes away and the airport about the same; so for a quick overnight, it fits the bill, biggest downside was the restaurant, it was just ok and... More 

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lincoln
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a post-cruise stay in November. Really well looked after; no fuss check in was very swift and efficient and we had a lovely corner suite which was quite enormous and very well appointed. this is a great place to stay in the W Palm Beach area, offering a really good value for money stay with accommodation of a... More 

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Yankee in the South
Top Contributor
136 reviews 136 reviews
46 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped at this hotel on our way to the Keys on Thanksgiving day. Had a wonderful, clean, attractive corner suite on a high floor. We enjoyed a couple glasses of complimentary wine at the bar and decided to try the "turkey day" special - turkey dinner. It was great. Good service. Quiet room with a very nice bathroom and... More 

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General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time complete a review of our hotel. We have shared your comments about your Food and Beverage positive experiences at our last staff meeting. Thank you spending your Thanksgiving Holiday with us. We are thrilled our hotel staff was able to make your stay so enjoyable . Thanks again for your review, and we hope... More 

NYC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for a business trip. It is close and convenient to the airport. We didnt use the gym or a pool. The hotel and rooms are very clean. It was better than expected for the price. Very pleasant staff. we definitely enjoyed complimentary happy hour and breakfast. A great hotel to use for a business trip.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for completing a review of our hotel. The fact that you experienced a clean and friendly experience is exactly what we strive for with all of our guests. We are thrilled our hotel staff was able to make your stay so enjoyable. Thanks again for your review, and we hope to see you soon Brian S. General Manager More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was poorly staffed for the number of guest attending the breakfast meals. The variety of food items offered for breakfast was very poor and after one breakfast service you have experienced all they have to offer. The watermelon and cantaloupe were plain and bland. The same potatoes cooked the same way every day were very disappointing. One chef... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time to write your review, your feedback is not only valuable but much appreciated. I am very sorry to hear that you had a negative experience during our breakfast meal period. I have used your comments as a training opportunity for our Culinary and Service staff. If your travels bring you near the area, we... More 

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived VERY late and were given the most amazing upgrade I have ever had! This hotel is definitely a 5 star!! The rooms were amazing! The corner suite is the way to go! The front desk was INCREDIBLE!! The entire hotel staff was extremely nice and helpful. The "free" breakfast was unreal!! A Chef standing there to take your... More 

Was this review helpful? Yes 1
General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time to fill out to review of our hotel. We have informed the staff of theses great comments about your Food and Beverage experiences and positive interactions you encountered with the staff. We are thrilled our hotel staff was able to make your stay so enjoyable. In addition, it's great to hear that you will... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel for 2 nights after a 30 hour journey from Durban , South Africa and we had the most pleasant experience. The staff were super friendly and very helpful with tips on the area.This was our first stop before embarking on a 3 week trip of Florida so we appreciated the warm welcome... More 

Was this review helpful? Yes
General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time to complete a review of our hotel. Our staff was elated when I shared your comments about your stay. I am thrilled to hear that our staff was able to deliver excellence from the moment you arrived after a long trip. Thanks again for your review, and we hope to see you soon Brian... More 

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Additional Information about Embassy Suites West Palm Beach - Central

Address: 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites West Palm Beach - Central 3.5*
Number of rooms: 219
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Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza
Hotel Style:
#3 Family Hotel in West Palm Beach
#3 Romantic Hotel in West Palm Beach
#4 Business Hotel in West Palm Beach

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