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Embassy Suites West Palm Beach - Central

3.5 of 5 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
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Certificate of Excellence 2014
Embassy Suites West Palm Beach - Central
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Embassy Suites West Palm Beach - Central
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483 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at this hotel for 2 nights after a 30 hour journey from Durban , South Africa and we had the most pleasant experience. The staff were super friendly and very helpful with tips on the area.This was our first stop before embarking on a 3 week trip of Florida so we appreciated the warm welcome... More

Was this review helpful? Yes
Laurel, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel is excellent, great staff, nice rooms and annementies. Close to I-95, downtown, shopping and dining. The price was good. It was a high end Embassy and we had been told that it was once an Crown Plaza prior to being an Embassy Suites. As always the cook to order breakfast and the complementary "happy hour was the icing... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time out to review our hotel. I will be sure to inform the staff of the great comments. We are glad that our hotel was able to make your stay enjoyable. In addition, Its great to hear that we have met all of your expectations during your stay. Thanks again for your review, and we... More

Fort Pierce, Florida
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Everything was outstanding . Only one issue- fresh vomit stains on the 5th floor hallway carpet that didn't get cleaned well. Our room was perfect. The breakfast was delicious and more than enough. I will be back.

Was this review helpful? Yes
General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time to write your review, your feedback is not only valuable but much appreciated. I am glad to hear that your stay was excellent. Although I am sorry to hear that you had to experience the 5th floor poorly cleaned area. We have addressed this problem. If your travels bring you near the area, we... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Perfect hotel, friendly staff, amazing breakfast. Clean, big, nice rooms, awesome view over West Palm Beach, a big pool, tennis courts. Here I will stay again and I highly recommend this hotel for both long and short stays. Perfect for family's with kids, couples or friends.

Was this review helpful? Yes 1
General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for choosing to stay at the Embassy Suites. I am thrilled to hear that you and your family enjoyed their experience at our hotel. If your travels bring you near the area, we hope you choose the Embassy Suites. We look forward to seeing you soon. At Your Service, Brian S. General Manager More

Bayamon, Puerto Rico
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and wonderful service. Very close to everywhere we needed and wanted to be. for a person with limited experience in Fort Lauderdale, and no sense of direction, driving to and from the hotel to go to work, restaurants and shopping was extremely easy. Would definitely stay again!!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
General M, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you so much for your wonderful comments. We are very happy that you had an excellent stay with us and hope that you will continue to visit us when ever you are in our area. We will be sure that we share your positive comments with staff. Thank you again for taking the time to let us know. Brian... More

Toronto
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel with excellent managers nightly reception, a great breakfast (with a terrific selection of fruit, eggs, omelets, etc). The staff is accommodating. Suites are spacious and very comfortable. The business centre is one of the best (excellent wifi, printing etc). We have stayed here three times and will return. We did experience two problems this time...and... More

Was this review helpful? Yes
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time out to review our hotel. We were glad to have you here as one of our guest. We are glad that you enjoyed all the hotel amenities while you were here. We hope to see you back in the near future. Thank you for choosing the Embassy Suites More

sunrise, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was amazing. Fist off i want to say his name was rocko (the omelet chef) was vey patient and friendly with all of the guest.Customer servies was 10 of 10 from him. :) The Maids were very helpful when asked for extra towels. We had 4 guest in our suite and we only had three towels, but they didnt... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

On behalf of the staff at the Embassy Suites, West Palm Beach, I am writing to let you know how delighted we were to receive your kind comments concerning your recent stay with us. Excellence in hospitality, service, and especially guest satisfaction, is of the utmost importance to us and that's why it's truly rewarding when a guest recognizes our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Embassy Suites in West Palm Beach Florida and it was one of the best stays we have ever experienced at any hotel. We arrived at the hotel after an early am flight and the staff went above and beyond to get a room ready for us. (about 6 hours early) The staff was outstanding during... More

Was this review helpful? Yes 1
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you so much for your wonderful comments. We are very happy that you had an excellent stay with us and hope that you will continue to visit us when ever you are in our area. Comments like yours are definately the positive feed back that we love to share with our team. Thank you again for taking the time... More

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Embassy Suites in West Palm Beach was a perfect place for us to celebrate our 32nd wedding anniversary! The complimentary morning breakfast was a perfect way to start our days off! The evening manager's reception were also splendid and gave us a chance to meet fellow travelers. Lori was great tending bar! There was a lot to see in... More

Was this review helpful? Yes
GMBadillo, General Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for choosing the Embassy Suites. We are glad to hear that you enjoyed your stay while celebrating your 32nd wedding anniversary. In addition, we are glad to hear that we could accommodate you during your stay and that you enjoyed our cook to order breakfast. Thank you for taking the time to review our hotel, and we are... More

Rock Hill, South Carolina
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited family in Palm Beach gardens and choose this hotel since we have stayed at Embassy properties in the past. Location is very good, right off the interstate. Our room (King Suite) was clean, spacious and well maintained. With the minor exception of the shower not draining quickly). We enjoyed the lobby happy hour & excellent breakfast as well.

Was this review helpful? Yes
General M, Manager at Embassy Suites West Palm Beach - Central, responded to this review

Thank you for taking the time to write your review, your feedback is much appreciated. I glad to hear that you and your family enjoyed your time at our hotel. Although I am sorry to hear that you had to experience a slow draining tub. We will like to address which room had that issue so if you would like... More

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Additional Information about Embassy Suites West Palm Beach - Central

Address: 1601 Belvedere Road, West Palm Beach, FL 33406 (Formerly Crowne Plaza West Palm Beach)
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites West Palm Beach - Central 3.5*
Number of rooms: 219
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Also Known As:
Embassy Suites West Palm Beach - Central Hotel West Palm Beach
West Palm Beach Crowne Plaza

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