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Homewood Suites West Palm Beach

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2455 Metrocentre Boulevard, West Palm Beach, FL 33407
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Homewood Suites West Palm Beach
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Homewood Suites West Palm Beach
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373 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites West Palm Beach
See the most recent reviews
Oldsmar, Qatar
2 reviews
3 of 5 stars Reviewed April 13, 2015

Not very motivated to get it done right without constant calling and complaining. It shouldn't be that difficult to take out the trash and replenish bags of coffee. The calendar on the refrigerator stating the meals for the evening was for March -- not April. The four nights I was there, it was never changed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Dominique, Thank you for your comments about our hotel. I am sorry that we let you down during your stay. Our goal is to give you the best stay ever and I am sorry that we fell short. I will work with the Housekeeping Team to improve on the areas mentioned. I hope that we get a chance to... More 

Camberley
Top Contributor
60 reviews 60 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 9, 2015

We stayed here as an overnight stop over as we travelled from Miami Airport and wanted to go to the Rapids Water park. The suite had two large bedrooms - one with two queen size beds, and the other with a king size bed. In between the two bedrooms was a lounge with a kitchenette with microwave, hob and sink.... More 

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Susan, Thank you for the great review of the Homewood Suites, West Palm Beach. I am glad to hear that you were able to enjoy most of our amenities that we offer. I hope that you enjoyed yourself at the Rapid's Water Park. It, too, is a great place to visit! Regards, Joe Dunann More 

Canterbury, Connecticut
2 reviews
5 of 5 stars Reviewed March 31, 2015

The hotel was very clean, and all of the staff was extremely pleasant and helpful. The suit came with a furnished kitchen and comfortably sitting area. First time (except when staying at an all-inclusive motel), that I ever had a complimentary breakfast and dinner which was really nice as the hotel does not have a restaurant.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Linda, Thank you for the great survey of the Homewood Suites, West Palm Beach. It is our goal to provide our guests with a pleasant stay. I am glad that you enjoyed your room with the fully equipped kitchen and the complimentary breakfast and dinner. We hope that you will decide to stay with us again the next time... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2015

Very Trendy Hotel. Great fireplace as you walk in. Front desk lady Porsha was fantastic at check in and check out! Great snack bar. Dining room was big with TV and fireplace. Mon.-Thur. Dinner free ,beer and wine, also soft drinks , 5:00 pm -630 pm I believe or 700 pm. Dinners are Great!!! Different every day.I went to my... More 

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Michael B, Thank you for the great survey. I am glad that you enjoyed your stay at our hotel, The Homewood Suites-West Palm Beach. The complimentary beer and wine are a great amenity after a long day. We look forward to your return! Regards, Joe Dunann More 

Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 18, 2015

Pluses: Adequate outdoor pool, free hot breakfast with wide array of choices, clean, fully usable kitchen, convenient location just off I-95, quiet at night Minuses: Poor wi-fi, A/C set at 65 could barely keep room cool, alarm on bedside clock settable but doesn't work.

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear CarolinaGuy, Thank you for your recent survey of the Homewood Suites. I am sorry about the clock and the a/c in your room. I am glad that you enjoyed the breakfast and the rooms. I am hoping that you would contact me so I can understand what room you stayed in so we can correct those items. I hope... More 

Bellport, New York
1 review
5 of 5 stars Reviewed March 16, 2015

We stayed 9 nights and experienced great service. Our room was always clean, the staff was very friendly and helpful and breakfast & dinner were very good. The atmosphere created a very friendly environment. We left with a list of new friends that we will definitely keep in contact with.

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Dee M, Thank you for a great review of the Homewood Suites, West Palm Beach. I am extremely pleased that you had such a great stay and that you made some friends along the way. Please stay with us the next time you are in West Palm Beach. You are always welcome! See you soon! Regards, Joe Dunann More 

Yarmouth, United States
1 review
4 of 5 stars Reviewed March 16, 2015

We selected this hotel because of the service and the layout which worked for our adult family with varying sleep-wake cycles. Everything was great except the pool had no sunlight on it at all and there really was not much nearly. As a result, it worked for our one night, but I'm glad we did not stay longer than that.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Corinine, Thank you for your review of the Homewood Suites. I am glad that the layout of the rooms worked out so well for you. I do apologize that you felt the pool was not in the best location. With the time change, there is much more sunlight on the pool and in fact, the pool has sun throughout... More 

St. Louis, United States
2 reviews
4 of 5 stars Reviewed March 9, 2015

Homewood Suites was a good base of operations for our beach and baseball spring training trip. A few minutes drive to nice public beach (Riviera Beach), excellent location for restaurants and other West Palm Beach points of interest. Breakfast was adequate though not exceptional. Complimentary happy hour Monday through Thursday was a pleasant surprise. Suites were spacious and comfortable. Staff... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear John C, Thank you for the great survey of our hotel, the Homewood Suites in West Palm Beach. I am glad that we were able to make your stay better with our complimentary dinner and beverages during the week. I really hope you enjoyed your time at Spring Training and the rest of the area's attractions. We can't wait... More 

Rockville, MD, United States
2 reviews
5 of 5 stars Reviewed March 5, 2015

The room was comfortable, and well-appointed. Obviously it was very clean and looked like recent construction. The value was excellent. The price was very reasonable, particularly compared to in-season rates at other hotels. If you are not staying on the water, there is no reason to stay downtown West Palm. We received good value.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Gary, Thank you for reviewing the Homewood Suites, West Palm Beach. We are thrilled that you enjoyed your stay. With the hotel being centrally located in West Palm Beach, it is a great location. We are not far from anything. The beach is only 15 minutes away, and so is City Place. We hope that you will return to... More 

Wilmington, United States
2 reviews
5 of 5 stars Reviewed February 27, 2015

I have not had a "bad" stay at any Homewood Suites. The rooms are always clean and updated and the staff is very friendly and helpful. When there are problems they are taken care of promptly - no second call has been necessary. The breakfasts are not exceptional but they are good. The Welcome Home Manager's reception is a nice... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear James C, Thank you for your review of the Homewood Suites in West Palm Beach. We are excited that you had a great stay and that you love staying here. I apologize if you had an issue but very glad that we fixed the issue right away. If you have any suggestions on how we can improve our breakfast,... More 

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