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Homewood Suites West Palm Beach

3.0 of 5 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
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Certificate of Excellence 2014
Homewood Suites West Palm Beach
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Homewood Suites West Palm Beach
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332 reviews from our community

Traveler rating
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    12
    15
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120
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites West Palm Beach
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Contributor
15 reviews 15 reviews
9 hotel reviews
5 of 5 stars Reviewed November 6, 2014 via mobile

I chose the home wood suites to try because our normal hotel in west palm was booked for the dates we needed. This hotel has everything we could have wanted + more, and the staff is very friendly and accommodating. The suite we had was on smoking level, and we reserved it bc there were no non smoking suites available... More 

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Hpelton1984, Thank you for your review of our hotel. First, I am so sorry that your gas was siphoned. I will be sure to bring this up to our security company that patrols the parking lot at night. Second, thank you so much for recognizing Tammy. She has been with us for a few years now and does a... More 

Valsayn, Trinidad and Tobago
1 review
4 of 5 stars Reviewed November 4, 2014

My husband and I went to visit our son in West Palm Beach. He is a student there. We rented a two bedroom suite. Very spacious accommodation , with large bedrooms, sitting room and kitchen. We have travelled all over the world and found this hotel to be clean , spacious and the most friendly staff. As a bonus we... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Hemant Kumar P, Thank you for such a nice review. The best compliment is when you said that you will be coming back. That' what we like to hear! See you soon! Regards, Joe Dunann More 

okeechobee, United States
1 review
5 of 5 stars Reviewed October 24, 2014

Our stay was great, we were only there for one night. Porsha and Shae made check in very easy they have a lot of energy and were very polite and friendly. Hotel was clean and comfortable. Breakfast good have been a little better chees omelet was alittle cold thought maybe scramble eggs would of been better. but waffles were great.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Dawn H, hank you for your nice comments about Shae and Porsha. I am sorry that the omelets were not as hot as they could have been. Often, we try to change the breakfast up as much as we can so it is not the same all the time. Scrambled eggs are normally what we serve. Since you were... More 

Milan, United States
1 review
5 of 5 stars Reviewed October 22, 2014

Most everything was excellent (room, cleanliness, service, food, etc.) Only issues I had was with the TV reception being very poor and that the complimentary wifi was only good for a single day, requiring guests to re-register each day for the service.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Der Peter C, Thank you for your recent stay with us. I appreciate the comments and I apologize the TV reception was not up to par. We have recently upgraded our internet and our guests are enjoying it quite well. You should not have a problem the next time you stay with us. See you soon, Joe Dunann More 

Fort Myers, Florida
1 review
5 of 5 stars Reviewed October 20, 2014

Stayed at Homewood for a concert at the Cruzan amphitheater and while it's not the CLOSEST to the venue (17 minutes), it was definitely staffed with a wonderful team. We had several young teenagers and the staff were very accommodating to their swimming and giggling, especially Porscha Darshae. She made sure that my daughter's birthday went well and helped immensely... More 

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Nick H, Thank you for letting us know how Porsha and Shae made your little girl's day special. Our staff do not always tell us the things they do for our guests and it is awesome to hear what she did. I will be sure to thank you her for their great work. See you soon, Joe Dunann More 

Freeport, Grand Bahama Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

The hotel is strategically located. Very convenient for shopping, easy access to the Airport and Cruise Terminal. The service was awesome and right on point!! Great staff! I will definitely recommend this hotel to my friends and family and will make this my accomodation of choice when visiting West Palm Beach again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Malvese C, Thank you so much for the great comments. The biggest compliment that you have given us is the fact that you are going to recommend our hotel to your friends and family. It was an honor to have you. See you soon, Joe Dunann More 

Richmond, United States
1 review
5 of 5 stars Reviewed October 19, 2014

excellent,Just Had a problem with incoming supervisor not checking with other staff before following through to threatening customer. Services this trip was good till the morning of check out , also on second day of stay my room was not clean.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Tory R, Thank you for staying with us and I am very sorry that we made your check out, not the greatest. If you would like to discuss it further, please give me a call at the hotel. I hope the next time you are in West Palm Beach, we will see you again. Regards, Joe Dunann More 

West Palm Beach, United States
1 review
5 of 5 stars Reviewed October 14, 2014

Room was perfect for three. Breakfast and dinner were very good and certainly a good value. Everything was clean and new. Beds comfortable and HVAC system worked well. Pull-out bed as ok. Bathroom was always spotless and toiletries were very nice.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Joe Y, Thank you for staying with us. I am glad that yopu were able to stretch out and enjoy the space that our rooms have to offer. See you soon! Regards, Joe Dunann More 

Freeport, Freeport, The Bahamas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014

I stayed at this hotel for the first time August 26, 2014. The front desk clerk on duty was as friendly and helpful as could be. She made a good impression on me even befor we saw the room. She made sure we were aware of the time of the evening dinner and morning breakfast. The room were also not... More 

Was this review helpful? Yes 1
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Ernestine M, Thanks for the awesome review! The title of your comment, Exceeded my Expectations, is our goal and I am happy to hear that we accomplished it. I am pleased to hear that you were able to enjoy all the amenities that we offer. We can't wait to have you back! See you soon! Joe Dunann More 

Atlanta, United States
1 review
5 of 5 stars Reviewed September 26, 2014

I usually always travel with my two daughters (11yrs and 16yrs old) they love the breakfast choices and the size of the rooms. Because they are all day snacker this fully equiped kitchenette allows us to feel at home. We play card games and watch movies frequently, so we love the free WiFi and home feeling of these rooms. The... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Fences E, I'm glad you had a great trip to our hotel. I am glad the staff accommodated you on your unexpected visit and we look forward to your next visit. See you soon! Regards, Joe Dunann General Manager More 

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Additional Information about Homewood Suites West Palm Beach

Address: 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach
Hotel Style:
#6 Family Hotel in West Palm Beach
#6 Romantic Hotel in West Palm Beach
#10 Business Hotel in West Palm Beach

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