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Homewood Suites West Palm Beach

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2455 Metrocentre Boulevard, West Palm Beach, FL 33407
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Homewood Suites West Palm Beach
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Homewood Suites West Palm Beach
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373 reviews from our community

Traveler rating
    210
    89
    44
    14
    16
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138
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel and rooms are clean and comfortable. My dogs were quite happy. Very convenient location. Even offer free buffet dinner on weekdays with wine and beer! The pool was small, but clean and warm. Plenty of safe parking spaces.

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Christy, I am thankful that you chose to stay at the Homewood Suites. I am happy that you and your dogs were so comfortable during your visit. We try to give all our guests a safe atmosphere, inside the hotel and outside. We even have security for a bit more of added comfort. We look forward to having you... More 

Kasson, Minnesota
Top Contributor
62 reviews 62 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a week and enjoyed it. The staff were great! The rooms were good sized and very clean. The pool was relaxing, but a bit small. Laundry facilities were good to have. The 'included' breakfast and dinner were good. Not fine dining, but plenty to choose from.

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear KellyP1962, It was a pleasure having you stay with us. I am to a coffee drinker and it is nice to have "all you want coffee." I am glad that we accommodated all your needs for your extended stay visit at the Homewood Suites, West Palm Beach. We hope that you are able to stay even longer the next... More 

florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A comfy bed, quiet room and clean surroundings made for an excellent night's sleep at this hotel. The economy price was the icing on the cake! This location is not in the main tourist district, but it suited our business purposes. The free breakfast was better than most.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Susan, Thank you for your review of the Homewood Suites, West Palm Beach. I am delighted that you enjoyed your stay and were able to have a great night's rest. We might not be in the main tourist area but we are centrally located to all the main attractions in beautiful West Palm Beach. We look forward to your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I planned a weekend with my family to go to the zoo and then to the beach. The hotel is very well located and we were able to go to the different places as planned with my children. We enjoyed the pool, the breakfast, and the service.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear M2538IHmarial, Thank you for staying with us at the Homewood Suites, West Palm Beach. I am delighted to hear you enjoyed your stay and most importantly, you enjoyed it with your family. This is the perfect time of the year to come to sunny Florida. Regards, Joe Dunann More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

With the full-size fridge, coffee maker, stove top, microwave and free internet. It allowed me to go grocery shopping and save few bucks each night so that I could enjoy more expensive restaurants when I did go out. With the bedroom having its own door it gave separation from the living room and kitchen. Seems silly but psychologically it felt... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Tim, Thanks for moving into the Homewood Suites, West Palm Beach for three weeks. I am glad you enjoyed the set up of the rooms. We try to make them as close to "home" as possible. The ceiling fans are a great amenity. I do apologize about the air conditioning being too loud for you. I hope that we... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

My group happened at this hotel by chance. We were in Florida for a conference, traveling from DE. We started out at another hotel that had bugs. We then started calling around for vacancies, which was depressing because most places we called were booked because of the conference and it was peak season for vacationing. We did find another hotel... More 

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Delores S, I am so happy to hear that we were able to save your trip. I am just sorry that it took you so much effort to find us. We are lucky to have Porsha and Marianella working for us and I am glad that they were able to help you so much. See you soon! Regards, Joe... More 

NC
Top Contributor
57 reviews 57 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here in April of 2015. Stayed close to a week. The check in was very smooth and the gentleman at the front desk was very kind and personable. Really liked him. They allowed us to check in early as our flight was earlier then anticipated. The room was standard for a Homewood suites. It was clean and suited... More 

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Tsaun, Thank you for taking the time to write such a well thought out review. I am really surprised we ran out of food. I am very sorry we did not plan better. I am hopeful that you will let me know how we can improve on our breakfast. I am glad that the suite did suit your needs.... More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a very enjoyable stay at the Homewood Suites in West Palm beach due to the work of the hotel staff. The breakfast and manager's special are very well done. Moreover, the friendly staff is attentive to your needs.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Terrence, Thank you for your comments about the staff. I am very pleased to hear that they did such a great job for you and they made your stay so great. I am lucky to have a great team! We can't wait to welcome you back again! Regards, Joe Dunann More 

Kansas city, United States
1 review
4 of 5 stars Reviewed April 17, 2015

One of the best places I've stayed at. Clean room everyday and everything worked! Lobby was welcoming. Free breakfast buffet. Relaxing and quiet even though there were several children staying at the hotel. The bathroom was larger than usual. Room had a quiet ceiling. The only thing that might annoy light sleepers is the air conditioners were a bit loud.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Ann, Thank you for your review of our hotel, The Homewood Suites, West Palm Beach. I am very happy that you enjoyed your stay. I do apologize if the air conditioning was too loud for you. We are about to have all the air conditioners serviced, so this should be prevented in the future. I have found your room... More 

1 review
3 of 5 stars Reviewed April 13, 2015

Air conditioner did not work upon arrival. Clerk was unable to rectify. No other room available. A bit too close to main road. Clerk made promises he did not carry through on...twice. The rest of the staff was very nice, though.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Joe D, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear 832gregoryf, Thank you for your comments and I am deeply sorry that we dropped the ball with your stay. We are going to contact you so we can get more specific information. We look forward to speaking with you. Again, I am very sorry about the circumstances. Regards, Joe Dunann More 

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