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Homewood Suites West Palm Beach

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2455 Metrocentre Boulevard, West Palm Beach, FL 33407
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Homewood Suites West Palm Beach
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386 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Coventry, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

From the trash around the pool to the sewer smell in the fourth floor hallway each morning, this hotel does not live up to any expectation of the Hilton brand. Another guest (a child I assume) spilled Fruit Loops outside the elevator, we reported it to the front desk and they remained there for several days as guests trampled them... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear John, Thank you for voicing your comments about our hotel. I am truly sorry that we did not live up to your expectations. We do have higher standards than what was shown during your stay. Your comments will be discussed with the correct department and handled accordingly. I am also sorry for the odor you smelled from our irrigation... More 

Fort Myers, FL, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location & very comfortable. Clean & neat. Will use this facility next time in this area again. Staff was very helpful in helping us select a restaurant for dinner, close by and not too expensive & very good food & service.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Janice, Thank you for the recent review of the Homewood Suites, West Palm Beach. I am pleased to hear that your stay was a good value. I hope you will consider us again for future visits. Regards, Joe Dunann More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We opted for a suite thinking the kids would be on a pull out sofa however the kids not only have two huge comfy beds in their own room they have their own bathroom. It's clean a great stay for families. I would recommend this to anyone and we will be back.

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Jana, Thank you for such a great review of the Homewood Suites, West Palm Beach! I am glad you had such an amazing stay. The two bedroom suite is quite large and comfortable. Thank you for the recommendation. We can't wait to have you back! Regards, Joe Dunann More 

Portland, Oregon
Level Contributor
160 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable rooms with a sitting area, microwave, fridge and sink. I could hear noise in the hallway, but turning on the a/c fan drowned it out. Excellent breakfast with many hot and cold options. Staff were all outstanding. Helpful and friendly. Pool area has a very nice gas grill, and staff are happy to loan platters, utensils, etc. Very... More 

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear IvLass, Thank you for the great review of the Homewood Suites, West Palm Beach! I am very happy that you had such a great stay and you were able to enjoy all the amenities that we offer here. We hope we will be your new choice when you visit the area. See you soon! Regards, Joe Dunann More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great hotel and the price was right. Hard to find a hotel when you are traveling with 5; 3 adults and 2 teenagers. The 2 room suite with a King and 2 queens was perfect. Also great if you needed to stay for longer as it had seating area and kitchenette. Would definitely stay again. Clean and... More 

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Kathy, Thank you for reviewing our Homewood Suites in West Palm Beach. I am glad that we were able to provide you with everything you needed to have a comfortable stay with your family. We host many families for very long periods of time while they visit West Palm Beach. We look forward to your return visit. Thank you,... More 

Boston, Massachusetts
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed in West Palm Beach for a weekend to visit family. The hotel was very clean and fresh, the staff really friendly and helpful. We had to leave before the breakfast officially started, and the staff were really accommodating. They allowed us to grab a bite before the buffet was officially open. I would stay there... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear BooRegiToo, We are glad you enjoyed your stay at the Homewood Suites. The staff truly loves what they do and I am glad they shined for you. Maybe next time you can enjoy the breakfast. We look forward to your return visit. Regards, Joe Dunann More 

west palm beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I have nothing against people with physical challenges. Personally we should have been aware that this hotel is contracted with the local hospital. It was very depressing seeing all those children with so many physical challenges. I had to continuously talk to my 7 year old about staring and him wondering if he will have these challenges also. We were... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Carolyn, Thank you for your comments and we will take them under consideration. Thank you for staying with us. Regards, Joe Dunann More 

Clemmons NC, United States
1 review
5 of 5 stars Reviewed June 16, 2015

We stayed for 6 nights and were very satisfied with all of the hotel services. Everyone was very friendly and helpful. We were suprised with the size of the suite and amenities. I would stay at a Homewood Suites on our next vacation.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear David H, Thank you so much for the great review of the Homewood Suites in West Palm Beach! I very pleased to hear that you were so satisfied. Our goal is to give you the best stay we possibly can. We hope to see you the next time you are in West Palm Beach. See you soon! Sincerely, Joe... More 

1 review
4 of 5 stars Reviewed June 14, 2015

This hotel was just a few minutes from the airport. Easy access to shopping and restaurants. No restaurant or bar on site. No hotel shuttle from airport. Not a lot to do at hotel, but easy access to shopping and restaurants. Pool and outdoor area very small . There was a children's hospital nearby and it seemed to be the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear 8Tiffanyd, Thank you for reviewing the Homewood Suites, West Palm Beach. I'm glad that you were able to enjoy the end of you day with us. There is a hospital that caters to children nearby and we are very fortunate to be able to have them stay here while they are being cared for. I apologize if felt the... More 

Wilmore, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2015

Other than an unresolved lighting/electrical issue in our room, we had no major complaints with this hotel. It simply was just an average stay - no extra touches or amenities, rather worn furniture/carpet, basic breakfast, minimal pool towels (after we requested them). We feel certain we will not choose this location again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Dwight W, Thank you for reviewing our hotel. I am sorry if we have let you down. It is our goal that we provide those extra touches and I am sorry that we missed the mark. I would like to invite you back to prove to you that we are not just an average hotel. We hope to see... More 

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