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Homewood Suites West Palm Beach

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2455 Metrocentre Boulevard, West Palm Beach, FL 33407
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Homewood Suites West Palm Beach
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Homewood Suites West Palm Beach
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361 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

Management rude and unaccommodating. Did not take me seriously when I had a request. Did not accommodate me in anyway. There was a bum sleeping in the computer room who got free meals and asked me to have sex with him. He was friends with an employee. There was mold somewhere on my floor. Which made both myself and my... More 

Review collected in partnership with Homewood Suites by Hilton

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Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very Trendy Hotel. Great fireplace as you walk in. Front desk lady Porsha was fantastic at check in and check out! Great snack bar. Dining room was big with TV and fireplace. Mon.-Thur. Dinner free ,beer and wine, also soft drinks , 5:00 pm -630 pm I believe or 700 pm. Dinners are Great!!! Different every day.I went to my... More 

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Michael B, Thank you for the great survey. I am glad that you enjoyed your stay at our hotel, The Homewood Suites-West Palm Beach. The complimentary beer and wine are a great amenity after a long day. We look forward to your return! Regards, Joe Dunann More 

Raleigh, North Carolina
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Pluses: Adequate outdoor pool, free hot breakfast with wide array of choices, clean, fully usable kitchen, convenient location just off I-95, quiet at night Minuses: Poor wi-fi, A/C set at 65 could barely keep room cool, alarm on bedside clock settable but doesn't work.

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear CarolinaGuy, Thank you for your recent survey of the Homewood Suites. I am sorry about the clock and the a/c in your room. I am glad that you enjoyed the breakfast and the rooms. I am hoping that you would contact me so I can understand what room you stayed in so we can correct those items. I hope... More 

Bellport, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed 9 nights and experienced great service. Our room was always clean, the staff was very friendly and helpful and breakfast & dinner were very good. The atmosphere created a very friendly environment. We left with a list of new friends that we will definitely keep in contact with.

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Dee M, Thank you for a great review of the Homewood Suites, West Palm Beach. I am extremely pleased that you had such a great stay and that you made some friends along the way. Please stay with us the next time you are in West Palm Beach. You are always welcome! See you soon! Regards, Joe Dunann More 

Yarmouth, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We selected this hotel because of the service and the layout which worked for our adult family with varying sleep-wake cycles. Everything was great except the pool had no sunlight on it at all and there really was not much nearly. As a result, it worked for our one night, but I'm glad we did not stay longer than that.

Review collected in partnership with Homewood Suites by Hilton

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Corinine, Thank you for your review of the Homewood Suites. I am glad that the layout of the rooms worked out so well for you. I do apologize that you felt the pool was not in the best location. With the time change, there is much more sunlight on the pool and in fact, the pool has sun throughout... More 

St. Louis, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Homewood Suites was a good base of operations for our beach and baseball spring training trip. A few minutes drive to nice public beach (Riviera Beach), excellent location for restaurants and other West Palm Beach points of interest. Breakfast was adequate though not exceptional. Complimentary happy hour Monday through Thursday was a pleasant surprise. Suites were spacious and comfortable. Staff... More 

Review collected in partnership with Homewood Suites by Hilton

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear John C, Thank you for the great survey of our hotel, the Homewood Suites in West Palm Beach. I am glad that we were able to make your stay better with our complimentary dinner and beverages during the week. I really hope you enjoyed your time at Spring Training and the rest of the area's attractions. We can't wait... More 

Rockville, MD, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was comfortable, and well-appointed. Obviously it was very clean and looked like recent construction. The value was excellent. The price was very reasonable, particularly compared to in-season rates at other hotels. If you are not staying on the water, there is no reason to stay downtown West Palm. We received good value.

Review collected in partnership with Homewood Suites by Hilton

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Gary, Thank you for reviewing the Homewood Suites, West Palm Beach. We are thrilled that you enjoyed your stay. With the hotel being centrally located in West Palm Beach, it is a great location. We are not far from anything. The beach is only 15 minutes away, and so is City Place. We hope that you will return to... More 

Wilmington, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have not had a "bad" stay at any Homewood Suites. The rooms are always clean and updated and the staff is very friendly and helpful. When there are problems they are taken care of promptly - no second call has been necessary. The breakfasts are not exceptional but they are good. The Welcome Home Manager's reception is a nice... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear James C, Thank you for your review of the Homewood Suites in West Palm Beach. We are excited that you had a great stay and that you love staying here. I apologize if you had an issue but very glad that we fixed the issue right away. If you have any suggestions on how we can improve our breakfast,... More 

Maplewood, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I cannot say enough good things about this hotel. We were there almost 4 weeks on vacation (started out as one week, but we kept extending due to weather at home.) Loved everything about the place -- extremely clean, warm, welcoming in every way. A great value because excellent full breakfasts are provided every day (with something for everyone), PLUS... More 

Review collected in partnership with Homewood Suites by Hilton

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Farrell F, It was a pleasure having you and your wife staying with us here at the Homewood Suites, West Palm Beach. Luckily for us, the weather was beautiful and we were able to have you extend your stay with us. We hope to see you soon! Regards, Joe Dunann More 

Santiago, Chile
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in this hotel with my family for a week and it was fine. We had a one bedroom suite and the size was enough for us. From seeing the web site we though we would be able to cook there as all the suites have a small kitchen but it was impossible as basically any cooking would trigger... More 

Was this review helpful? Yes 1
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Daniriver, Thank you for completing your review of our hotel. I apologize that you encountered issues with our smoke detectors as they should not give you any troubles cooking in the rooms. I am hoping that you will contact me so we can look into this further. I am glad that you enjoyed the staff and you were able... More 

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