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Homewood Suites West Palm Beach

3.0 of 5 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
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Certificate of Excellence 2014
Homewood Suites West Palm Beach
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Homewood Suites West Palm Beach
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332 reviews from our community

Traveler rating
    188
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    40
    12
    15
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120
69
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, United States
1 review
4 of 5 stars Reviewed 1 week ago

Room are very quite and the suite made it more homey then a simple hotel room. The breakfast food is nothing special. It is what is normally found at any hotel that offers a free breakfast. The good part was the fresh made waffles.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Curt H, I am glad that you had a nice stay with us. I am sorry that our breakfast was nothing different than other hotels. We are trying to focus on bringing on some more exciting items that will still meet standards with Hilton. Hopefully the next time you visit, you will be impressed with our hotel and breakfast.... More 

Pembroke Pines, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this hotel is extremely helpful and friendly. They make you feel welcome and at home. The free breakfast is pretty good and there is a variety of items to choose from. The rooms are kept clean.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Terry S, I would like to thank you for staying with us and completing a review of your stay. I am glad that you had a great stay and we hope to see you again! See you soon! Regards, Joe Dunann More 

West Palm Beach, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I feel very mislead by Hilton. I am a "brand" loyal person, however after my recent stay at the Metrocentre Blvd. hotel and the handling of my issues by the 800 number, I highly doubt I would ever stay or recommend a Hilton property again. Not only was I mislead on location, the security was AWFUL!! I am extremely disappoint...

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Stacey, First and foremost, I want to apologize for your experience with our hotel. I am very disappointed to hear you left our hotel unhappy. That is never our intention for any guest, but especially for a loyal Hilton traveler. Our 1-800 number through Hilton represents our hotel and is an extension of our service. I am very sorry... More 

Twin Cities, MN, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean hotel with nice perks (onsite dinner and breakfast is available). An in room refrigerator was nice for keeping our sodas and water cold. The hotel was clean and the staff was freindly and helpful. We had an issue with our TV when first arriving and settling in and the front desk person came up immediately and resolved the issue... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Sharon T, Thank you for staying with us. I am sorry that we did not give you a perfect room upon your arrival, but I am glad the Front Desk was able to resolve the issue immediately. I am happy that you were able to utilize our amenities during your stay. We are very hopeful that you will return... More 

Naples, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

For 2 yr old stable, large rooms, pleasant housekeeping staff. Would have liked housekeeping to be more insistent on providing room service. More coffee, more tidying. Facilities were excellent and convenient to our suite. Very child friendly. Staff accommodating and made stay pleasant.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Donna R, Thank you for your recent visit to our hotel. I appreciate the comments you left us. I hope that we were able to fill all your requests. It sounds like the staff made you feel at home. I look forward to your next visit with us. See you soon! Sincerely, Joe Dunann More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014 via mobile

From the time i checked in to the time i checked out i was impressed first with the staff, then with the facilities. I will definitely stay here again when I'm in the neighborhood. Definitely worth the money.

Was this review helpful? Yes 1
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Abbeyman1, Thank you so much for the great comments. It sounds like you are still in the hotel. If there is anything we can do during your stay to make you more comfortable, please contact me. Hopefully you will then give us a better rating. Please contact the front desk if you would like us to do anything for... More 

Jacksonville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 13, 2014

Great place for business and vacation travelers for longer stay. Full kitchen - Great Service. Staff member could do more for the HHONORS members IMHO ! From the hotels in this areas - it is clearly the best choice.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Joachim G, Thank you for your comments and review. I apologize that we did not recognize you more as an HHonors member. You truly are some of our most valued guests and I am sorry that we did not show it. I hope, when you stay with us again, we are able to prove how valuable you are to... More 

Middletown, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 12, 2014

The Hotel was great! The staff is wonderful. The Breakfast Buffet and the dinners are excellent, This was an emergency visit with family in area, Overall I recommend the hotel! The rooms were very clean. Great Place to go with family.

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear EuridiceKranwinkel, Thank you for the nice review! Hopefully, next time you are able to stay under different circumstances. We hope everything turned out for the best. I'm glad we were able to give you a comfortable stay. See you soon! Regards, Joe Dunann General Manager More 

Kalamzoo, United States
1 review
5 of 5 stars Reviewed November 12, 2014

Great all around experience. Very helpful staff. Great for business conferences and traveling! Very clean environment. Inviting breakfast bar. Staff throughout the hotel very pleasant and helpful. Questions answered promptly. Amazed dinner was served Mon-Thursday.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Christy M, I am extremely pleased that the entire staff treated you so well during your stay. We have a staff that really cares for our guests and I am glad it showed. We can't wait to have you back again. See you soon! Regards, Joe Dunann More 

Amarillo, Texas
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed for a business engagement enjoyed the area. Was fairly close to the beach area (a few minutes drive) and lots of access areas too. The strip mall adjacent had several restaurants and made for a convenient location overall.

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Wesley S, Thank you for the nice review. It sounds like you were able to enjoy some of the local sites. We are very happy with the opening of the new outlets. It really gives our guests some new choices on how to spend some of their time. Hopefully, we will be able to serve you in the near... More 

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Additional Information about Homewood Suites West Palm Beach

Address: 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach
Hotel Style:
#6 Romantic Hotel in West Palm Beach
#7 Family Hotel in West Palm Beach
#10 Business Hotel in West Palm Beach

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