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All 33 West Palm Beach hotels

Homewood Suites West Palm Beach

3.0 of 5 Hotel   |   2455 Metrocentre Boulevard, West Palm Beach, FL 33407
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79%
Ranked #12 of 33 hotels in West Palm Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Jose R Miramar, United States
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303 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Tallahassee, FL
Top Contributor
73 reviews 73 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here last year with only small issues, but no so this year. The air conditioners didn't cool correctly in 3 of 5 rooms we rented (reminded me of standing in front of an open fridge in a hot room...a few cool spots but mostly not). Of the 2 rooms where the AC worked, one was leaking water all... More

Was this review helpful? Yes 1
New Port Richey, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

We were continually locked out of the room because the locks were too old and wouldn't accept the card keys. (That is what we were told at the desk) We had to keep going to the desk to get different cards. They also didn't work in the side doors of the hotel. The room was nice, but what is the... More

Review collected in partnership with Homewood Suites by Hilton

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Terri C, I want to thank you for your comments about our hotel and your stay. I am very sorry that you encountered the keys when they were malfunctioning. It is very rare for us to have that many key issues in a short amount of time. We have fixed the issue since your last stay. I understand your... More

Miramar, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good Hotel, Very Cleaned and good staff. I will stay again. Rooms are big with separate living room, there breakfast good. There diner is adequate and since is included in the price it helps with keeping the spending down.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Mr. Jose R, Thank you for staying with us. I am happy that you enjoyed your stay and we look forward to having you back soon. See you soon, Joe Dunann General Manager More

Montreal, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I wanted to warn fellow travelers: when you book your staying at this hotel via reward program or sites like hotwire or priceline - be prepared that your reservation may not be honored they way you booked it. I booked 1-bedroom suite, it clearly says that in the e-mail received. Yet, upon arrival I was told that they're oversold on... More

Was this review helpful? Yes 1
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear DmitriP, Thank you for your review. While it is never our intentions to not honor a reservation, it does sometimes happen where we do end up being in an overbooked situation. Our goal is to always give our guests the best possible stay we can. There can be many reasons we were in that situation; emergency situation where a... More

New Braunfels, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Truly enjoy residing at the Homewood Suites. Were a few issues upon check - in but they were resolved. Great hotel, great rates, and great location. Staff is very friendly, amenities offered are great. Location is even greater.

Review collected in partnership with Homewood Suites by Hilton

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Terence Y, I am so glad you had a great stay with us. I'm sorry to hear you had some check in issues. If you would like to send me an email describing them, I would like to use it as a training session for my staff. I hope to hear from you. See you soon, Joe Dunann General... More

2 reviews
4 of 5 stars Reviewed 5 weeks ago

Very clean, nice accommodations, breakfast was outstanding. Highly recommended. Had some issues getting into our room. evidently there was a problem with the key which turned into a problem with the clerk and his non professional attitude. The room was very nice and the maid service was top notch. The pool was very clean and the gas grill was very... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

Dear Wanda F, I am so happy to hear the great things you had to say about the hotel. I would like to discuss with you the situation you encountered with the front desk associate. It is unacceptable knowing there is an associate who was not professional and courteous to any of our guests. Please reach out to me at... More

West Palm beach, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The staff is very accommodating and will do everything in their power to make you comfortable! I recommend this to anybody who enjoys suite style hotels with very clean amenities and the kitchen that comes fully equipped. Great for families

Review collected in partnership with Homewood Suites by Hilton

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1 review
1 of 5 stars Reviewed July 24, 2014 via mobile

Spent over a month due to life long surgeries for my son at St. Mary's Hospital at this West Palm Beach location. I left for a long over-due trip with my son to Disney and two hours later realized I left my stuff so I called about my two brand new dresses with tags still on them and make-up bag... More

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GM4HOMEWOOD, General Manager at Homewood Suites West Palm Beach, responded to this review

I am so sorry that we didn’t meet your expectations on this visit. It is quite disappointing to hear that we did not live up to our usual excellent standards that most TripAdvisor reviewers talk about. After getting off the phone with you on your initial call, the staff thoroughly searched your room for the items you claimed were missing... More

Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

A great place to feel at home away from home! Hot breakfast is provided every day and dinner four days a week. Room is clean and has almost everything like at home. Staff was very friendly and helpful. We'll definitely stay at Homewood again!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Oslo, Norway
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 17, 2014

Power cut all night resulting in no air conditioning. Very dirty carpets, chaotic breakfast with bad service, poor food selection, long lines, disposable plates and cutlery, dissapointing pool area, and you had to make your own sofa bed for the children after a long journey. Next time I will pay 20 more dollars, and stay in a beautiful hotel by... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
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Additional Information about Homewood Suites West Palm Beach

Address: 2455 Metrocentre Boulevard, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites West Palm Beach 3*
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Also Known As:
Homewood Suites West Palm Beach Hotel West Palm Beach

47 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style
#6 Romantic Hotel in West Palm Beach #11 Family Hotel in West Palm Beach #11 Business Hotel in West Palm Beach
Hotel Class
Official Description (provided by the hotel)
Homewood Suites West Palm Beach is an all-suite property offering suite accommodations for business, pleasure and extended stay travelers. We’re located within two premier corporate parks providing easy access to I-95 and just moments away from winning beaches. Our suites will make you feel right at home with hotel amenities including fully-equipped kitchen, two 42 Inch televisions, and complimentary high-speed Internet. Additional amenities include swimming pool, fitness center, business center, meeting room, billiards room. ... more   less 
Number of rooms
114

Questions & Answers

Questions? Get answers from Homewood Suites West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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