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All 34 West Palm Beach hotels

Springhill Suites Marriott West Palm Beach

2.5 of 5 Hotel   |   2437 Metrocentre Blvd., West Palm Beach, FL 33407
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Springhill Suites Marriott West Palm Beach
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Ranked #7 of 34 Hotels in West Palm Beach
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
AGoingGal Huntsville, Alabama
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222 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntsville, Alabama
Top Contributor
413 reviews 413 reviews
274 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a newish SpringHill Suite (not the most recent but nowhere close to the oldest), They have a large lobby area that is beautifully decorated. This flows into their breakfast area that has plenty of seating. I appreciated that the TV swiveled so that you could watch the TV from the sofa and the desk. At another SHS I... More 

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Senior Contributor
29 reviews 29 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for4 days.The hotel is convenient and the front staff is very good.The housekeeping has much to be desired. The bed was unmade one day after we had been here for two days . The sheets needed to be changed and I asked why that had not been done I was told they were changed every 3 days.The... More 

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Cynthia R, Thank you for providing me with the feedback from your recent stay experience. I was happy to hear the staff was friendly. I understand we have some opportunities in the housekeeping department and thanks to you letting me know I will address the issues immediately. I hope you will give us another try based on our friendly team... More 

Senior Contributor
45 reviews 45 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Due to my travel to an event in West Palm Beach, I stayed at Springhill Suites. Excellent Hotel, good service, attention and amenities. Front Desk people espectacular and always ready to serve and exceed. A very good hotel to stay again and for sure, I´ll use it.

Was this review helpful? Yes 1
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Mauricio V, As a senior contributor we really appreciate you rating us so highly. I am glad you chose the SpringHill Suites West Palm Beach while in town. Most importantly I am glad you’ll be back. Thank you for your business. Phil More 

London, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 6 nights with my family (4 children ) The receptionist are very friendly and very helpful, our room was big and clean. The breakfast was ok. Mt only problem was there is no shuttle service anywhere and the town centre is quite far from the hotel. Overall good experience.

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Barbara K, Thank you for choosing to stay with us visiting the states. I appreciate you taking your valuable time to provide us with your feedback. I was happy that your family enjoyed their stay. Hope to host your family again when you’re in town. Phil More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were traveling for a soccer tournament and our team hotel lost our reservation and would not help us out. We stumbled upon this hotel late at night and Jean truly cared about our family. He got us into a room for our whole stay and was so kind to our three children. The hotel was clean. The breakfast was... More 

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Tiffany S, Thank you for your outstanding review of our hotel. The SpringHill Suites West Palm is gaining a great reputation for our friendly attentive service and we appreciate you adding to that reputation will pass on your kudos to Jean. Most importantly, Thank You for your business. Phil More 

1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff was awesome. They made sure we were comfortable. I recommend you visit this place. Ask for Jean and he and the other staff will make your stay is great.The rooms were clean and the stay was wonderful.

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Katrina T, Thank you for staying with us at the SpringHill Suites West Palm Beach. We know you have plenty of lodging choices and appreciate you choosing us. Our friendly staff is one of the key reasons we have so many repeat guests. Thanks again for your business!! Phil More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was wonderful , we came from Georgia due to death in our family ... The room was beautiful and very clean .The breakfast was great ... They accommodated over 75 or more people. .. I am very grateful .... Thank you for being so kind to my family during this time ...

Was this review helpful? Yes 1
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Melissa G, I am very sorry for your family’s loss. Thank you for staying with us during this trying time and I hope to have you back again under better circumstances. Phil More 

Paderborn, Germany
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 3 nights at the start of our trip to Orlando, it was a lovely hotel and rooms were really spacious, we had 2 connecting rooms which catered for myself my husband and 6 kids aged between 7-17. The breakfast was fantastic and kept us going all day, with lots of hot and cold choice.... More 

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Chavpants, We are happy to hear you enjoyed your time with us while in West Palm Beach so much you returned for an extra night. Here at the SpringHill Suites Marriot West Palm Beach we pride ourselves on our customer satisfaction. We hope to see you again on your next trip to the US. Phil More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The pros are that the people are real nice as are the housekeeping staff. They all leave you alone. Great exercise room, always empty and right by the elevator. Great location, right off of 95 which is what we needed. Rooms and bathrooms are very adequate. The negatives are the breakfast, mobs of people and food all over the floor... More 

Was this review helpful? Yes 1
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Tarcor, Thank you for taking the time to review out hotel. Our friendly staff members are the #1 reason so many people stay with us. I am glad that overall things went well. If you don’t mind I would make a suggestion to attend breakfast earlier in the morning as many guests choose to sleep in. Thank you for your... More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014

Christian in the front desk is a very helpful attendant. The staff are always smiling and very friendly. Breakfast is included and lots of variety. The suite room that we got is really nice and beds are comfy., it was a good 3 night stay.

Was this review helpful? Yes
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

luv2trvl077, What a great review of our SpringHill Suites West Palm Beach!! The friendly caring staff is a major reason we have so many repeat customers. I will pass along your compliments to Christian. Most importantly thank you for your business. Phil More 

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Additional Information about Springhill Suites Marriott West Palm Beach

Address: 2437 Metrocentre Blvd., West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Springhill Suites Marriott West Palm Beach 2.5*
Number of rooms: 130
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Also Known As:
Springhill Suites Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#5 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#14 Business Hotel in West Palm Beach

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