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All 34 West Palm Beach hotels

Springhill Suites Marriott West Palm Beach

2.5 of 5 Hotel   |   2437 Metrocentre Blvd., West Palm Beach, FL 33407
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Ranked #8 of 34 Hotels in West Palm Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
luv2trvl077 Brisbane, Australia
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211 reviews from our community

Traveler rating
    110
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Christian in the front desk is a very helpful attendant. The staff are always smiling and very friendly. Breakfast is included and lots of variety. The suite room that we got is really nice and beds are comfy., it was a good 3 night stay.

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Lexington, Virginia
Top Contributor
125 reviews 125 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am always impressed with Springhill Suites. The only exception to this one that kept me from rating it a 5 was that we found an empty condum wrapper in the corner of our bedroom. Not a huge problem (we did not, fortunately, find any used....or unused...condums!). More attention to detail (particularly corners of rooms) is needed here. The room... More 

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

BobH22, Thank you for taking the time to provide your feedback. I am glad to hear the majority of your time with us went well. I do apologize about the lack of attention to the guest room. We appreciate your business and hope to see you again very soon. Phil More 

waldbronn, Germany
2 reviews
4 of 5 stars Reviewed 1 week ago

The Springhill Suites is a very nice Hotel with friendly stuff , clean rooms in good condition. The breakfest taste good but please not that awful and cheapest plastic forks , knives , spoons und cups! It's amazing such a good Hotel and than such guest unfriendly Accessoires. Hope that will be changed soon.

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Andreas E, Thank you for choosing to stay with us while in West Palm Beach. We appreciate your kind words about our cleanliness and friendly staff. I have noted your comments about the cutlery and will share with other team members. Again thank you for being our guest. Phil More 

Orlando, FL
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for the weekend and have no complaints. The room was spacious and clean. There is ample parking and it's always nice to have breakfast included. Staff is very friendly. I would not hesitate to stay here again.

Was this review helpful? Yes 1
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

cjqueen, Glad you noticed our spacious suites and friendly staff. We are glad to hear that we are your choice while staying in West Palm Beach. Hope to see you again soon. Phil More 

Palm Beach
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great customer service at all times. Wonderful room, everything nice and neat. I wish we had more time to stay a little bit longer, but we'll go back to Springhill Suites at any time. Breakfast was excellent, and the location was just the best. Keep up the good work..!!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

130Juans, Thank you for your exceptional review of the SpringHill Suites Marriott West Palm Beach. Our team appreciates your feedback and I personally appreciate you taking your valuable time to tell us how we did. Most importantly thank you for your business. Phil More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 22, 2014 via mobile

The best things about this hotel are Jean and Kearn at the front desk!The rooms were not clean and we were not informed it would be under construction.We got to enjoy breakfast with dozens of painters everyday.To sum it up, I would not return.

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Phil E, Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Eva P, I appreciate you staying with us. Thank you for complimenting the front desk staff. Jean and Kearn are certainly valuable members of the team. I thank you for your feedback and will take the necessary steps in alerting guests of renovation upgrades in the future. Phil More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

I travel the Country for a living and have personal opinions about the hotels I stay in. Yes of course I want a safe place, clean, efficient housekeeping that's not in my face, and a warm smile. I really don't look for super amenities during my work week away from home because it's not a vacation, just working. However, this... More 

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

MitchK, Wow, that was about as good a review as we could ask for here at the SpringHill Suites Marriott West Palm Beach. Kelvin, asked me to pass along his well wishes. The entire team and I thank you so much for staying with us. We hope to have you back again very soon. Phil More 

Cedar Key
Top Contributor
103 reviews 103 reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed November 11, 2014

Was a little scared of the recent reviews. We had no issues. Our room was cert clean. Loves three pillows on each bed. Wish we had a queen bed but two dbks is all that was available. Beds are ok. Couch and chair were ok. Not new but clean. The bathroom was very clean. Had fridge, micro, coffee maker. Kitchen... More 

Was this review helpful? Yes 1
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

FarawayInnCedarKey, Thank you for choosing to stay with us while in West Palm Beach. Also, thank you for taking your valuable time to provide feedback. We work very hard on our cleanliness so the team is happy that you noticed. Being a hotel owner yourself I take this as a very big compliment. Most importantly, thank you for your business.... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2014

This particular hotel (franchise) is obviously owned by a man... a cost efficient (cheap) man. Worst Springhill Suites experience I have ever had. The Springhill Suites in Savannah would be the best... Anyhoo let me discuss this one... It's dated. There are not enough electrical outlets. The tv has 30 stations, six of which are sports channels; 5 ESPN and... More 

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Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Brandie M, I would like to apologize that your recent stay experience didn’t live up to your expectations. This is the first time the lack of tv channels were brought up to me and I appreciate it. We can’t make it better without your feedback. Hope you will give us another try in the future. Phil More 

Scotland, United Kingdom
Top Contributor
54 reviews 54 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 11, 2014

This was our first ever stay at a Springhill Suites. The staff were exceptionally friendly and helpful and made you feel very welcome. The hotel is located just off the freeway in a small enclave of several hotels. It was very clean and fresh...we even witnessed our corridor carpets being cleaned which shows good thorough maintainence of the hotel. The... More 

Was this review helpful? Yes
Phil E, General Manager at Springhill Suites Marriott West Palm Beach, responded to this review

Mojo Tours, First of all let me say it was our pleasure having you as our guests while visiting the United States. We are happy you decided to stay with us at the SpringHill Suites West Palm Beach. Thank you for commenting on the courteous staff and clean hotel. We can’t wait to have you back with next time you... More 

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Additional Information about Springhill Suites Marriott West Palm Beach

Address: 2437 Metrocentre Blvd., West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Springhill Suites Marriott West Palm Beach 2.5*
Number of rooms: 130
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Also Known As:
Springhill Suites Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#8 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#15 Business Hotel in West Palm Beach

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