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Red Roof Inn West Palm Beach

2421 Metrocentre Blvd. East, West Palm Beach, FL 33407
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Red Roof Inn West Palm Beach
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149 Reviews from our TripAdvisor Community

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West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

I booked this hotel for me and my daughter and the experience was awesome. The room was great and the front desk clerk Jasmine was very friendly. I recommend this hotel for anyone with kids or anyone traveling for business.

Helpful?
Thank MichelleMlean
Luis H, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for sharing your experience at West Palm Beach with us. I am glad your daughter enjoyed her stayed. Jasmine is our newest front desk agent and I will share your feed back with her and our staff . More 

Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have never had a problem at any Red Roof Inn Hotels in any state visited in the past until this trip. We found great deals through a hotel guide but most were not available apparently we came during a busy season. We ended up at the Red Roof Inn and from the outside it looked decent. We were told... More 

Helpful?
1 Thank Corina M

Travelers are raving about these West Palm Beach hotels

Massachusetts
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We arrived at this place hoping to rest for a single night after returning from a Miami and before flying out to Boston. The rate at just under $100 was competitive for this time of year, but rooms leave a lot to wish for. Girlfriend is allergic to spiders and the webs in our room were very well established! There... More 

Helpful?
Thank Voy A
SAINT PETERSBURG
Level Contributor
194 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I spent one night here in conjunction with a visit to the South Florida Fair. I wanted to use a coupon and tried several hotels a few miles closer to the Fair before coming to the Red Roof. All the other hotels had rooms but refused to take a coupon due to the Fair, and the prices they quoted seemed... More 

Helpful?
Thank ERIC353
Luis H, General Manager at Red Roof Inn West Palm Beach, responded to this review

We are glad to hear that we were able to accommodate your travel needs while attending the fair. As you mention we are located off I-95 and short distance to restaurant's,outlet malls and area attractions. We do have premium rooms available that feature 42" flat screen tv,refrigerator / microwave premium bedding and oversized bath towels along with welcome snack box.... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago via mobile

It was the first time at this hotel but we will be back for sure!! I met Luis the Manager at the front desk and he was fantastic. I had some problems and he helped me out when he didn't had too!!!! On top of that, he heard my daughter (Olivia 3 years old ) tell me she is thirsty... More 

Helpful?
Thank Bajdon
Luis H, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for taking the time to write a review regarding your recent stay in West Palm Beach. I am thrilled that I was able to correct the problem you encountered and my hospitality was appreciated. You can expect same hospitality from our entire staff as we strive to provide clean comfortable accommodations at a reasonable price. We look forward... More 

Salisbury, North Carolina
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here with my wife and daughter while I was working. Well it was fine at first and then there was some drunks next door to us. I called front desk and it was ok for like an hour and then it started right back up at our room door up until 11:30 that night . Then on the main... More 

Helpful?
Thank Chanda S
Luis H, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for taking the time to tell us about your experience at the West Palm Beach. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies, we do provide night time security to ensure that our guest feel safe in our property. I can assure you that corrective measures will be taken to... More 

Miami Beach, Florida
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Very filthy rooms, floor never been clean no exaggeration u can feel it sticky while u walk. Restroom nasty including the towels. Overnight agent at front desk in the overnight shift very unpleasant not helpful at all.

Helpful?
Thank Harold F
Luis H, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for taking the time to tell us about your experience at the West Palm Beach. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your room not meeting your expectations and our standards I can assure you that corrective measures will be taken to ensure a similar situation does not... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel because I was happy to hear that they honored my AAA discount. Unfortunately they do not inform you that with the discount you get a stripped down tiny room that only has a bed, tv, and bath towels. If I was informed of this I would have opted out of the so called discount and... More 

Helpful?
Thank Bill B
Luis H, General Manager at Red Roof Inn West Palm Beach, responded to this review

Dear Bill B Thank you for taking the time to tell us about your experience at the West Palm Beach. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the misinformation given to you. All rooms can apply a AAA discount, depending on room type your discount will be applied for the... More 

San Diego, California
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Two weeks before my arrival, I made a reservation for a two-bed room in Red Roof Inn West Palm Beach hotel for 4 nights. When I arrived at the hotel after 14 hours of flight with my pregnant wife and my 3 year old boy at 1:30 am on 29th of December, I was told that my room had been... More 

Helpful?
Thank EgemenKavak
Wells, Maine
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The desk staff, particularly Marda, are exceptional. Marda was friendly, proficient and professional. She handled an incident from another customer with respect, dignity, and patience. I feel badly that they need to take heat from customers due to the poor conditions of this hotel. Our room was dirty under the beds, refrigerator and cabinets. In the morning, I killed roaches... More 

Helpful?
Thank Button143
Luis H, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for taking the time to tell us about your experience at the West Palm Beach. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for finding your room not to standards. Marda is our head of house keeping and I will pass along the message. I can assure you that corrective... More 

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