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Red Roof Inn West Palm Beach

2.0 of 5 2421 Metrocentre Blvd. East, West Palm Beach, FL 33407
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Red Roof Inn West Palm Beach
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Red Roof Inn West Palm Beach
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63 reviews from our community

Traveler rating
    11
    15
    11
    8
    18
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15
12
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Miami, Florida
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 4, 2014

We stayed at this hotel on 11/19/2011 for my wife's birthday I must say that the hotel had a lot of bad reviews but I did not experiance any of them the bed was super comfy and the room was very clean, The must important thing was that the staff was incredible. We have no complaints about this hotel and... More

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West Palm Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

From the Front desk clerks, Maintenance staff, Housekeepers and the Manager you are treated with respect and professionalism. It seemed like they each wanted to "out serve" the other. The rooms are basic. Not a lot of "extras". Adequate, affordable, but staff makes it for a pleasant stay!

Was this review helpful? Yes 1
Princeton, New Jersey
Senior Contributor
21 reviews 21 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 12, 2014 via mobile

We stayed for one night while traveling though Florida. We didn't mind the strip club across the street; didn't seem as seedy as people said. But the hotel...no thanks. We arrived and the front deal clerk spent 10 mins with a couple, so we left to get food and came back. When we got back he was having to broker... More

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1 review
2 of 5 stars Reviewed June 22, 2014

The beds are very comfy, but my only problem was you could literally hear conversations in the hallway, I found pieces of hair in the bathroom, the room had a weird smell & so did the stairs & I found a stain on the bed sheets..

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Orlando, Florida
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed June 16, 2014

I call your hotel and I talked to one of the ladies at the front desk and I asked her do y'all take CLC corporate lodging cards. She said yes!I told her that I am driving a big rig truck.. I was driving up from Miami Florida to West Palm Beach where I was going to spend the night. I... More

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Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 4, 2014 via mobile

I booked for 2 nights. First day check fridge and its beer in the fridge which means housekeeping did not clean the room properly. I had towels no wash cloths a/c worked when it wanted to . I calles frony desk about the issues and they were not friendly . Tge lady kinda laughed about the beer being in the... More

Was this review helpful? Yes 1
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Dear Guest, I want to thank you for your review. I want to apologize for the experience you encountered during your stay with us. . At Red Roof Inn, it is our goal to provide you with clean, comfortable rooms. I want to let you know I have spoken to my quality team as well as my front desk staff... More

West Palm Beach, Florida
2 reviews
4 of 5 stars Reviewed March 24, 2014

I have been staying here for a couple of days now with a couple more nights to go. The first room I stayed in had a heavy mildew smell so I switched rooms. This one isn't bad. The floors are wood laminate with a small rug by the bed. I watch the housekeeper clean and she really does spend quite... More

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Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. At Red Roof Inn, it is our goal to provide you with clean, comfortable rooms at a reasonable price. I apologize for the smell of the room, we are working very hard on improving the humidity issue we are experiencing I also want to let you know we are working on improving the WIFI connection.... More

Saint Augustine, Florida
Top Contributor
109 reviews 109 reviews
58 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

Recent stay for business. Hotel is clean and generally in good condition. It is 100% smoke free and is in a good location. Most of the staff was very friendly and helpful. I was not happy with one of the desk members when I returned and the room was note ready (5 o'clock). Another desk member Sherry, was outstanding. She... More

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Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. I am very glad to know that Sherry gave you excellent service during your stay. I will be sure to share your comments with Sherry and the rest of the team. We appreciate you taking the time to share your experience and look forward to your next stay with us. Sincerely, Mery Lugo General Manager More

Canton, Georgia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

Way to go Red Roof! I booked a room for two nights March 2014. My reservations were made through a third party which went seamless. Hotel room was clean, bed linen was very clean, room was excellent temp at all times (I never had to touch it), room was quiet at all times, and the price was a bargin. The... More

Was this review helpful? Yes 1
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. I will be certain to share your feedback with our staff. We look forward to serving your travelling needs in the future Sincerely, Mery Lugo General Manager More

Port Saint Lucie, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

Hotel staff were professional and friendly. This hotel was modern, clean and best value for the price! It is located not far from the PBI Airport. We walked next door to Cracker Barrel for dinner. Easy and efficient check in and check out. The hall is inside (rather than outside) so it is extra secure. Free WiFi Internet with comfortable... More

Was this review helpful? Yes 1
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for taking the time to write your experience. With the recent update of our rooms our goal is to meet the guest’s expectations. I look forward to seeing you again on your travels through beautiful West Palm Beach, FL Sincerely, Mery Lugo General Manager More

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Additional Information about Red Roof Inn West Palm Beach

Address: 2421 Metrocentre Blvd. East, West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn West Palm Beach 2*
Number of rooms: 129
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Also Known As:
Red Roof Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Red Roof Inn

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