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All 33 West Palm Beach hotels

Red Roof Inn West Palm Beach

2.0 of 5 Hotel   |   2421 Metrocentre Blvd. East, West Palm Beach, FL 33407
Hotel amenities
Red Roof Inn West Palm Beach

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47%
Ranked #27 of 33 hotels in West Palm Beach
A recent review
4 of 5 stars reviewed 4 weeks ago
SusanLCLT West Palm Beach, Florida
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58 people have reviewed this hotel

Traveler rating
    10
    14
    11
    7
    16
See reviews for
13
10
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Any
English first
Orlando, Florida
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I booked for 2 nights. First day check fridge and its beer in the fridge which means housekeeping did not clean the room properly. I had towels no wash cloths a/c worked when it wanted to . I calles frony desk about the issues and they were not friendly . Tge lady kinda laughed about the beer being in the... More

Was this review helpful? Yes
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Dear Guest, I want to thank you for your review. I want to apologize for the experience you encountered during your stay with us. . At Red Roof Inn, it is our goal to provide you with clean, comfortable rooms. I want to let you know I have spoken to my quality team as well as my front desk staff... More

West Palm Beach, Florida
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I have been staying here for a couple of days now with a couple more nights to go. The first room I stayed in had a heavy mildew smell so I switched rooms. This one isn't bad. The floors are wood laminate with a small rug by the bed. I watch the housekeeper clean and she really does spend quite... More

Was this review helpful? Yes
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. At Red Roof Inn, it is our goal to provide you with clean, comfortable rooms at a reasonable price. I apologize for the smell of the room, we are working very hard on improving the humidity issue we are experiencing I also want to let you know we are working on improving the WIFI connection.... More

Saint Augustine, Florida
Top Contributor
63 reviews 63 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

Recent stay for business. Hotel is clean and generally in good condition. It is 100% smoke free and is in a good location. Most of the staff was very friendly and helpful. I was not happy with one of the desk members when I returned and the room was note ready (5 o'clock). Another desk member Sherry, was outstanding. She... More

Was this review helpful? Yes
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. I am very glad to know that Sherry gave you excellent service during your stay. I will be sure to share your comments with Sherry and the rest of the team. We appreciate you taking the time to share your experience and look forward to your next stay with us. Sincerely, Mery Lugo General Manager More

Canton, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Way to go Red Roof! I booked a room for two nights March 2014. My reservations were made through a third party which went seamless. Hotel room was clean, bed linen was very clean, room was excellent temp at all times (I never had to touch it), room was quiet at all times, and the price was a bargin. The... More

Was this review helpful? Yes 1
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. I will be certain to share your feedback with our staff. We look forward to serving your travelling needs in the future Sincerely, Mery Lugo General Manager More

Port Saint Lucie, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

Hotel staff were professional and friendly. This hotel was modern, clean and best value for the price! It is located not far from the PBI Airport. We walked next door to Cracker Barrel for dinner. Easy and efficient check in and check out. The hall is inside (rather than outside) so it is extra secure. Free WiFi Internet with comfortable... More

Was this review helpful? Yes 1
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for taking the time to write your experience. With the recent update of our rooms our goal is to meet the guest’s expectations. I look forward to seeing you again on your travels through beautiful West Palm Beach, FL Sincerely, Mery Lugo General Manager More

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 28, 2014 via mobile

I found my stay pleasant enough. It's a clean, conveniently located hotel, easy access to I-95 makes it being close to everything. Stayed there for a few weeks. Housekeeping personnel was great, however some of the front desk staff didn't seem to be competent or particularly friendly. Otherwise it's a good value, pet- friendly place, would be back.

Was this review helpful? Yes
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for sharing your most recent experience. I am very glad to know that my housekeeping team was great during your stay. I will be sure to share your comments with my front desk team to make sure they are providing excellent customer service. I appreciate you taking the time to share your experience and look forward to your... More

Newburgh, New York
1 review
4 of 5 stars Reviewed February 28, 2014

Steve, one of the team members there, was always available to help and share a smile! Place was recently renovated, clean, and nearby to everything we needed! Would not hesitate to stay there again. Always hot coffee in the lobby, great pool area in back to lounge by -- nearby restaurants and shopping and right by the highway I95 for... More

Was this review helpful? Yes
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. I am very glad to know that Steve gave you excellent service during your stay. I will be sure to share your comments with Steve and the rest of my team. We look forward to your next stay with us. Sincerely, Mery Lugo General Manager More

Bensalem, Pennsylvania
2 reviews
4 of 5 stars Reviewed February 26, 2014

Overall, the stay was great. The hotel and surroundings were clean, quiet and safe. It's a great value for the price. Sherri at the desk was excellent; very friendly and helpful. Another employee Eza.(Young light skin Hispanic or African American male) was terrible; he seemed pained to do anything, not a friendly person. He is definitely in the wrong job.... More

Was this review helpful? Yes
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for taking the time to write your experience. I sincerely apologize for the experience you encountered during your stay with one of our staff member. I will share this review with them team to make sure they provide good customer service at all times. I am glad Sherry was very helpful to you during your stay. I look... More

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed February 21, 2014

Wanted to write a review thanking all of the staff at this Red Roof Inn West Palm Beach. Everything was great! Our stay couldn't have been any better. Jessica, the front desk clerk was so friendly, helpful, and made us feel very welcome. Our room was clean and well kept by Vivian. We will defiantly be staying here again on... More

Was this review helpful? Yes
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for sharing your most recent experience. I am glad to know that Jessica and Vivian provided excellent service during your stay. I will be sure to share your comments with the rest of my staff. We appreciate you taking the time to share your experience and look forward to your next stay with us. Sincerely, Mery Lugo General... More

Lewisburg, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2014

I was so surprised at this great hotel experience! It was much better than I was expecting. I am a Ready Club member, so usually only stay at Red Roof Inns. This ranks right up there as one of the best. Clean room, friendly staff. Sherry helped us at the front desk and was awesome! We liked it so well... More

Was this review helpful? Yes 2
Mery L, General Manager at Red Roof Inn West Palm Beach, responded to this review

Thank you for your review. I am glad you are a member of our RediCard program. I will be certain to share your feedback with Sherry and the rest of our staff. We look forward to serving your travelling needs in the future. Sincerely, Mery Lugo General Manager More

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Additional Information about Red Roof Inn West Palm Beach

Also Known As:
Red Roof Inn West Palm Beach Hotel West Palm Beach
Red Roof Inn West Palm Beach Hotel
West Palm Beach Red Roof Inn
Address: 2421 Metrocentre Blvd. East, West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 33 hotels in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn West Palm Beach 2*
Reservation Options:
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