Location location location!!! If you want to be able to walk to shops, restaurants and water...this is a very nice place. No running shoes required!! Seriously 10 minutes to anywhere!!
Ok hotel is a little odd. Entrance is just ....no matter where you come from...front entrance or parking entrance..........you just wonder where the 'front desk' is. Not very inviting or...
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tinytina2764,
I am sorry for any inconveniences you experienced but I am glad to hear we were able to accommodate you and that you were happy overall. We will be adding safes to all of our rooms in the coming year and I hope we are able to accommodate you if you ever return to the Palm Beach area.
Our...
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Its a long way to go from Australia to West Palm Beach but with relatives in the area this hotel has always been the stay of choice for my wife and I and is the still the best and most convenient place for visitors to stay in all West Palm Beach.
As a visitor it really does take some time...
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Reviewed May 23, 2010
broadbeachboy,
We greatly appreciate your review and comments for our Hyatt Place. We have upgraded our breakfast and I am very happy that you have chosen us for your needs when visiting the Palm Beach area.
Please ask for me during your next vist.
Sincerely,
David F Cuadra
Assistant General Manager
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This was absolutely one of my best vacations. I loved the hotel, the staff were so nice and so very helpful. The shuttle took us to the beach and also to City Place and we never had to wait very long for them to pick us up.
We liked the breakfast that we had every morning. The fruit was fresh...
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Gaylene,
Thank you so much for your response. Our goal is to exceed your expectations each visit and I am thilled that you enjoyed your stay. I will be sure to share your comments with my staff.
Sincerely,
David F Cuadra
Assistant General Manager
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We stayed a Friday night in january (cool weather). The room was spacious and everything ok. We were close to the shopping center with many shops and restaurats. The Friday was a busy night with lots of people around. The hotel was clean, arking good and the free breakfast buffet eprfect with a good variation of cold and warm things....
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OlgaandJan,
Thank you so much for taking the time to review our Hyatt Place. Please keep in mind that your comments regarding the air conditioning are helpful to us when considering any improvements that would be beneficial to the hotel.
I hope we can continue to provide you accommodations the next time you visit the Palm Beach area.
Sincerely,
Dave...
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As with all Hyatt Places the rooms are nice, clean, and expansive, offering every tech amenity you could want. The showers are "euro", and pretty bizarre, but functional. The breakfast is pretty weak, but for what you pay atleast you get it. The parking free regardless of parking is just not right (luckily I was parking, which was convenient).
We...
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Michael M..
Thank you for the wonderful review.
We have received a great deal of feedback on our breakfast and I would like to point out that we now offer an entirely new complimentary hot breakfast.
I hope you will consider us for accommodations the next time you visit the Palm Beach area and thank you once again.
Sincerely,
Dave...
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This Hyatt Place is different from most in that the layout is odd and the shower doors are funky in that they do not really close but bend a bit....I would think this would eventually lead to water damage however I have been to this hotel about 5 times and still see no evidence of water damage but still very...
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Reviewed August 12, 2011
tampawolverine,
Overall I think you enjoyed your stay and thank you for repeatedly giving us the opportunity to provide you accommodations when visiting the Palm Beach area.
Since your most recent visit we have added an expanded complimentary hot breakfast buffet with breakfast sandwiches, pancakes or waffles, hot and cold cereals, fruit and assorted pastries or breads still including many...
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overall it is a great value, a 3.7 out of 5
just irked over a few things
the fresh dishes in breakfast area had dry food still caked on them
the elevators are incredibly slow and make some loud idiotic beeping noise at each floor
they bill you for parking even if you are not driving, there is certainly a...
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numberoneson,
I am terribly sorry for your inconvenience during your stay. I will follow up with our staff regarding checking all items headed to our dining area as well as checking upon arrival if guests have a vehicle.
If you ever return to the area please give me a call prior to making reservations, i would appreciate the opportunity to...
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This is a very nice hotel option for the area - everything was modern, clean and staff were very helpful. Parking is conveniently attached. It's decorated like other hyatt place hotels around the country which are comfortable and spacious.
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Dottie Dog,
Thank you for your wonderful review.
I hope we can provide you with accommodations the next time you visit the West Palm Beach area.
Sincerely,
Dave Cuadra
Assistant General Manager
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My husband & I stay here about once a month when we both have to be in West Palm for business. It's a great hotel. The location is in the heart of downtown so it's convenient to everything. You are a 5-minute drive to Palm Beach, a 10-minute drive to the airport, and a 5-minute walk to Clematis. The hotel...
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Thank you so much for your for your generous words. As for our service I can promise you that we have begun agressively addressing the issue. I am the new Assistant Manager at the Hyatt Place and my primary focus is your satisfaction.
I look forward to reading your next review reflecting our improvements.
Sincerely,
Dave Cuadra
Assistant General Manager
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I stayed with this property for 2 nights while on business in WPB. It's location is right downtown within close proximity to the intercoastal waterway and within walking distance to many good restaurants. Parking and wi-fi were free on my rate - which was also very reasonable - but I believe it was somewhere around $10-15/nt otherwise. This location had...
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Aviator4512,
Thank you so much for your wonderful review. I am glad you mentioned the credit card awareness issue. For all travelers please be advised it is never necessary to provide a credit card over the phone once you have checked in but as a best practice bring your credit card to the front desk if there is an issue....
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