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Hyatt Place West Palm Beach Downtown

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295 Lakeview Avenue, West Palm Beach, FL 33401
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Hyatt Place West Palm Beach Downtown
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Hyatt Place West Palm Beach Downtown
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427 Reviews from our TripAdvisor Community

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Traveler rating
    200
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southampton, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Above and beyond was where it all began. We traveled we our puppy and the staff greeted us with smiles and treated us better than family. Todd the Sales Manager exceed treatment I've received at 5 star resorts. All of the staff at the front desk and housekeeping were amazing and I don't have not one complaint. It was one... More 

Was this review helpful? Yes
Lake Helen, Fl., United States
5 of 5 stars Reviewed 3 days ago NEW

My sister and I traveled to visit relatives in the area and this was our first time staying at this Hyatt. The clerk who checked us in gave us a warm welcome, after rescuing us when we mistakenly parked in a next door garage. The room was clean and comfortable. Breakfast was good, could've had a little more in fresh... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hello Diana D, So grateful to you for the wonderful feedback and AWESOME review. I am happy to hear we made your visit with family that much more enjoyable. Happy we got the parking garage situation addressed as well – our front desk team is always on top of things! We have noted the comments about the fruit options for... More 

Loganville, United States
5 of 5 stars Reviewed 3 days ago NEW

We recently had our family reunion at the hotel and the staff bent over backwards to accommodate us. The rooms were clean and the lobby/bar area was a nice meeting spot to hangout and talk. They had hot food for breakfast which was a plus. Also, the shuttle didn't go to the airport but took us to the beach and... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hello Ebony B, Thanks so much for the kind feedback and review – being that you were here for a family reunion, it is fitting that we try to make every guest feel like ‘family’ when you stay with us. I am so happy to hear that you were pleased with our amenities and offerings as well – the staff... More 

Lake Worth, Florida
5 of 5 stars Reviewed 4 days ago NEW

The amenities are excellent! Every employee treated me as if I was the only one in the hotel. The staff wears many hats and they are so pleasurable/professional to deal with. There was nothing they could not do for me. I would love to have any of them in my business.

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hello John M, Well, it seems the hard work has paid off – we thank you so much for the kind words and the amazing review! We really do pride ourselves on the fact that each guest is a very special person and we want them to feel that way when they stay with us – it seems our staff... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We have stayed here twice and both times we had a great stay. The rooms are spacious, clean, and the hotel is well maintained. The breakfast is excellent. The service and amenities, including shuttle to local beaches, was great. Highly recommended!

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Dear 910laural, Thanks so much for the great 5 star review and so happy we could host you back here again. They say the 3rd time is a charm so hopefully we can welcome you back again soon! Also, thanks for noticing the points about the cleanliness and maintenance – we try our best to keep things in tip top... More 

Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was pleased with the hotel. Everything was well kept and clean. I loved how it was walking distance from city place and maybe 4-5 blocks down from clematis st where all the bars/clubs were at. I definitely enjoyed my stay. I'd recommend this hotel.

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hi Karina, Well thumbs up to you too! SO gal dot hear you enjoyed the hotel, we pride ourselves son cleanliness and being well kept – thanks for noticing! Also, yes the downtown nightlife of Clematis Street is an awesome befit to the location – next time we can shuttle you there as well! Come back soon, we will have... More 

Columbus, oh
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the place. Very close to lots of shopping, restaurants, the main airport, and the beach!! Would definitely go back, however, if you have kids that like to use a pool area u might want to check out other places due to size at this location.

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hello Amalia, Thank you for the great feedback, you are AMAZING for sharing your great insight about your recent stay! We are so pleased you took advantage of our great downtown location and hopefully caught some great rays on the world famous beaches here. We hope you could at least relax in our hot tub after a long day of... More 

Washington DC, District of Columbia
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Hyatt Place in West Palm Beach for the first time. The room was very new, large, attractive and comfortable. I will always try to stay there again. Their breakfast was not fancy but certainly better than many hotels I have stayed.

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hello Nader, Thank you for the great feedback!! – I am so happy to hear you found our room attractive and roomy! The fancy factor is dually noted regarding breakfast, we try to keep it simple, clean, efficient and effective (like an eco-friendly automobile) but certainly happy to hear it was better than most – have a great day and... More 

Brussels, Belgium
1 review
5 of 5 stars Reviewed 1 week ago

We chose it because it was close to clematis street and close to the water. And because the hotel offers a transportation service to go to everywhere you want by 2 miles away from the hotel for free. The room was great, plenty of space, good shower, great bed. Nothing bad to say. We stayed only one night. The parking... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hello Maxime, WOW!!!! Thanks for the 5 Star review! Glad you could experience the convenience of our downtown location and the ease of getting around with our free shuttle! Also, hope we saved you some cash with parking at our garage (other downtown garages are $40.00+ per night – no fun – that’s wasted shopping money). We look forward to... More 

Lenoir, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Found this to be a well maintained and very clean hotel. The staff was extremely friendly and saw to our every need. The morning breakfast was excellent. Available snacks and drinks were also a plus. Would highly recommend this hotel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
JamesHansen, VP, Sales at Hyatt Place West Palm Beach Downtown, responded to this review

Hello Larry M., WOW…thanks for the 5 Star review! – I am so glad to read that we exceeded your expectations! It was a pleasure to have you visiting with us and look forward to welcoming you back anytime! SPOILER ALERT – we are going to be trying out some neat new things with breakfast soon – can’t wait for... More 

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