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Hyatt Place West Palm Beach Downtown

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295 Lakeview Avenue, West Palm Beach, FL 33401
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Hyatt Place West Palm Beach Downtown
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535 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I checked in very late and was informed by the very nice guest services rep that they had oversold the hotel for the evening. I've traveled extensively and this happens occasionally and I wasn't really upset and she said they had me set up with a complimentary evening at a nearby hotel "if I didn't mind a 10 minute drive".... More 

Helpful?
Thank Spiderquadrifoglio
Little Egg Harbor
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I suppose that the location of the hotel dictated the price which was expensive, but not too high. The service is excellent. The location is fantastic. The bar is popular. The live music was dynamite. I'd stay here again without question.

Helpful?
Thank StNu
West Palm Beach, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at many Hyatt properties including this one on many occasions for business and pleasure. First I want to point out that every visit at this property was perfect and without incident. However, my last visit was well below Hyatt's standards. Check-in time is 3pm and I arrived at 4:30 and my room was not ready. I had... More 

Helpful?
Thank Amy P
Kitty Hawk, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was extremely welcoming and helpful. They arranged driving services and drivers were also great. Awesome shower & water pressure, comfortable beds. Great breakfast with a wide variety of food.

Helpful?
Thank dueceysmomma
Tallahassee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Other than the valet staff and bartender, this hotel has the rudest and most incompetent staff on the planet. Spend your money somewhere else. They were rude to everyone and lied to me about my rate and taking CLC card to lure me in to stay after a long day of traveling.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank T8474AHpaula
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

This hotel is reasonably priced clean and in a great location for business and pleasure. It's close to water, good restaurants, entertainment and shopping. It's not luxurious but it is comfortable and the staff is friendly and efficient. it doesn't have a swimming pool.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank LouAnn L
BATAM
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Room is good, lift a bit slow, good breakfast included,have returned here a many times! Highly recommended! Beter ask for a room near the elevator! Parking is in the mezzanine, always got it free of charge.

Helpful?
Thank HUGO991
Kerri G, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings HUGO991! Thank you so much for taking the time to provide your feedback regarding your recent stay. What an incredible 5 star review! I'm so pleased to hear that you frequent our hotel and find our rooms to be comfy, breakfast fresh and tasty, and parking convenient. We hope to see you again soon! Regards, Kerri More 

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