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Hyatt Place West Palm Beach Downtown

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295 Lakeview Avenue, West Palm Beach, FL 33401
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Hyatt Place West Palm Beach Downtown
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530 Reviews from our TripAdvisor Community

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West Palm Beach, Florida
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

I have stayed at many Hyatt properties including this one on many occasions for business and pleasure. First I want to point out that every visit at this property was perfect and without incident. However, my last visit was well below Hyatt's standards. Check-in time is 3pm and I arrived at 4:30 and my room was not ready. I had... More 

Helpful?
Thank Amy P
Kitty Hawk, North Carolina
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff was extremely welcoming and helpful. They arranged driving services and drivers were also great. Awesome shower & water pressure, comfortable beds. Great breakfast with a wide variety of food.

Helpful?
Thank dueceysmomma
Tallahassee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Other than the valet staff and bartender, this hotel has the rudest and most incompetent staff on the planet. Spend your money somewhere else. They were rude to everyone and lied to me about my rate and taking CLC card to lure me in to stay after a long day of traveling.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank T8474AHpaula
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel is reasonably priced clean and in a great location for business and pleasure. It's close to water, good restaurants, entertainment and shopping. It's not luxurious but it is comfortable and the staff is friendly and efficient. it doesn't have a swimming pool.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank LouAnn L
BATAM
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room is good, lift a bit slow, good breakfast included,have returned here a many times! Highly recommended! Beter ask for a room near the elevator! Parking is in the mezzanine, always got it free of charge.

Helpful?
Thank HUGO991
Kerri G, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings HUGO991! Thank you so much for taking the time to provide your feedback regarding your recent stay. What an incredible 5 star review! I'm so pleased to hear that you frequent our hotel and find our rooms to be comfy, breakfast fresh and tasty, and parking convenient. We hope to see you again soon! Regards, Kerri More 

Orlando, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Everyone on the staff is wonderful! Always smiling, quick to greet and always asking if everything is ok. I appreciate the personalized attention. Nora, Jennifer, Shayla, Ila, Chanely, Lauren and Louis are very professional and very friendly. Amanda does a fabulous job running the bar. I have never had to wait to be served. She keeps a close eye on... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Steven G
Level Contributor
23 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay at the Hyatt, we received the quality & service we expected from this brand. Although there were a few little hiccups with the shuttles wait time, we were told they leave and pick up at the top of the hour, they do only go with in a two mile radius, so anywhere you plan to go... More 

Helpful?
Thank Pumba91
Kerri G, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings Pumba91! Thank you for taking the time to sumit your review regarding your recent stay with us. I'm pleased to hear that we did not fail to deliver the Hyatt Brand expectations. I apologize that you experienced some longer than normal wait times on the shuttle. I understand that you called 15 to the hour. Unfortunately the shuttle does... More 

North Miami Beach, FL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Wanted to get away for our 20th Anniversary. Lobby smelled nice (wish I knew what they use), room was clean, and the hotel location was very quiet. Took advantage of shops at City Place, dining, beach and walking paths, all within walking distance--didn't have to move car once! The free continental breakfast had a nice variety and was hot and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sandra R
Kerri G, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings Sandra R! WOW!!!! What an incredible 5 star review! I am beyond thrilled to hear that you were able to enjoy your anniversary with us and we got a chance to share in such a special moment with you both! I'm pleased to hear that our hotel met your expectations and that you were able to enjoy a relaxing... More 

Suwanee, Georgia
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Location is central to the downtown area and 5 or 6 blocks walking to City Place shops. Shopping and restaraunts. Also close to the Kravis Center. Hotel was modern in Hyatt Place style. Room was spacious. Separate working and seating area from the bathroom and bedroom. Shower only no tub. Free wifi, free breakfast. There is a bar. Parking is... More 

Helpful?
1 Thank Tinyfoodlover
Kerri G, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings Tinyfoodlover! Thank you so much for taking the time to submit your feedback regarding you recent stay with us! I'm delighted to hear that you were able to enjoy our conveniently located hotel and the many wonders of downtown West Palm Beach. I'm also pleased that you enjoyed our hotel amenities and just for future information, our KING rooms... More 

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