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Hyatt Place West Palm Beach Downtown

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295 Lakeview Avenue, West Palm Beach, FL 33401
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Hyatt Place West Palm Beach Downtown
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Hyatt Place West Palm Beach Downtown
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342 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Napa Valley, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel was nice but have stayed in much nicer Hyatt Hotels before and nicer hotels in the area for almost the same cost. I am on a business / Pleasure trip. No outdoor pool although when I called to make reservation it was stated they had a pool, beware it's an indoor pool and not really a pool but more... More 

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West Palm Beach, FL, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Had a friend visiting from out-of-town, and hoped for a swankier experience. There is no pool available, so know this going-in! Bathroom is tiny. View from window was an empty parking lot. Room was clean, but nothing terribly inspired. When attempting to book an additional night, was put on hold and disconnected twice. Not given a discount price for 2nd... More 

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 6 days ago NEW

The location is excellent. Close to shops, the beach and Palm Beach Atlantic University. You can park you car and use the shuttle. The shuttle to the beach was excellent. The Staff was very accommodating. Decent size rooms. The lobby was nice. Breakfast was a little busy and not much of a choice.

Review collected in partnership with Hyatt Hotels

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Woodmere, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very clean, accomodating, and convenient hotel. Nice staff. Would stay at the hotel again. Gym/fitness center could be modernized. No room service in the evening, unfortunately. Very affordable and alot of value for the $.

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Little Silver, New Jersey
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location of Hyatt at West Palm Beach is excellent. It is close to City Place and Clematis St. The Staff if friendly, the rooms are spacious and clean. The breakfast which is included has a nice selection. For breakfast they were a couple different egg sandwiches available, pancakes, cereals, bagels, oatmeal, juices, fruit, yogurt, plus more. They also serve... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is ok for a business trip. This is the second time here and same issues found in one room were also in the other. Missing soap for shower, very dirty drinking glasses and coffee mugs, bathrooms that could use some TLC, carpet in room in need of cleaning, loud A/C unit. Positives are comfortable beds, large rooms, quiet.

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really liked this hotel. The location couldn't be better. The staff is friendly and the rooms clean. A lot of young people were staying there for the weekend. They were clean cut and polite -- overall nice vibe!

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Orlando, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hyatt Place downtown does not live up to the Hyatt name, especially for the cost. We get a room albeit clean, dark, non-open windows, hot and stuffy when first went in. No bellmen. no offer to help with our bags. No room service. No movie selection channels only local channels. 1 Bar of Soap. two towels and enough coffee for... More 

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Andy H, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings, Thanks you for sharing your feedback with us. Hyatt Place is a select service brand so we do not offer the same amenities as a full service Hyatt. We will look into some of your concerns as we take each issue very seriously and will do what it takes to make each guests stay a delightful one. Here at... More 

Barcelona, Spain
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Hyatt Place West Palm Beach is so ideally suited for the Boat Show, you would think that they would be totally catering to this high end crowd. Not so. We took one of the Executive Boardroom Suites, very spacious and newly appointed, but none of the windows open and second floor was quite loud. The room is large perhaps... More 

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Andy H, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings, Thanks you for sharing your feedback with us. We will look into some of your concerns as we take each issue very seriously and will do what it takes to make each guests stay a delightful one. Here at the Hyatt Place we take pride in our excellent customer service and I am extremely displeased to hear about your... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My new company's HQ is across the street from the Hyatt- so I'll be staying there plenty in the future- and that's a good thing. The Hyatt is in a wonderful location- one block from the waterfront and tons of restaurants nearby on Clematis Street and City Place. The rooms are very modern and well appointed. Plenty of space, for... More 

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Andy H, General Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Greetings David, We are happy to hear you enjoyed staying with us while in the West Palm Beach area. The hotel is in a very convenient location, not only to Palm Beach Convention center, but also to City Place, Clematis Street and the beach! The staff at this location strives to be the best and is always willing to go... More 

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