This hotel must be closed. Rancid smells, broken furniture, torn carpets and a rich supply of mold and stains on ceilings and in the bathrooms. The most incompetent, rude, unskilled and outrageous staff in any business particularly hospitality. Complaints are pointless - they are openly disinterested and bothered. The manager will go so far as to name call and become... More

The hotel is in need of renovations! The carpet in our room was torn, the window was partially boarded up, and the view of the courtyard and pool was obstructed by plants. My wife does not use elevators. The only stairs were emergency evacuation starways. They were very narrow, dark, and smelly. Both stairways lead to the outside of the... More

Garbage greets you as you check in. Cans are filled to the top and little attention is paid to the cleanliness of this establishment. Pool was filthy. No juice for three days. Unlike other chains Choice Hotels just apologizes and does not offer restitution. In the real world customers are offered future hotel vouchers or refunds for such negative experiences.

this hotel was conveniently close, to the airport, and the rental car location. Up side way location and price, also the room was comfortable, and bed slept well, down side was no where to park as they were full, also noisy till 4:00 am, up side ! Many places to eat near the hotel. And highway was minutes away. Over... More

Thankfully, we didn't have any bug problems at this hotel, like other reviewers, but the property is old and the bathroom does need some remodeling, along with the hallway carpeting. The front-desk people were not the greatest, but they were not rude. The location is good for West Palm Beach, and there are quite a few restaurants around the area.... More

Checked in about 5pm & room was dirty & bathroom was filthy but dirt I can deal with - bedbugs no way / about midnight went to bed & felt something. Bedbug on the bed by my arm & jumped up 3 more surried away - called front desk & said they'd switch rooms I left instead could never get... More

This is a very affordable hotel, and you get what you pay for. The staff is very nice, the rooms are older but clean and very large. Our room had a refrigerator which was great. They have free breakfast that includes bagels, waffles, fruit, orange juice, cereal and coffee. If you want something clean and cheap when coming into WPB... More

I just spent 3 nights at the Comfort Inn in West Palm Beach. This is an affordable hotel, with some nice touches. My need was met, but I do have a few things to mention that travelers should be aware of. Most are minor, but if you are prepared might make your stay a bit better. First, I'll start with... More

We rented a condo at Jensen Beach and needed a hotel near the airport on our departure. We have always liked Choice Hotels but this one was just average, however, the pool area was an oasis in a sea of blacktop and traffic. Very relaxing and pretty. The facility was a little run down and we were disappointed that the... More