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Courtyard West Palm Beach

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600 Northpoint Parkway, West Palm Beach, FL 33407
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1 room 1 guest
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Courtyard West Palm Beach
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard West Palm Beach
See the most recent reviews
2 reviews
3 of 5 stars Reviewed March 22, 2015

My stay was pretty pleasant! My boyfriend and I loved the king size bed, it was extra comfy!!! The bed put us to sleep as soon as we laid down. The staff was kinda friendly. My only complaint would be that there's no complimentary breakfast. I paid almost 200 a night and then had to pay for my breakfast as... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

We are delighted that you choose to stay with us at Courtyard West Palm Beach. Everything we do is aimed at providing you with an excellent hotel experience. Sorry for any inconvenience with breakfast, please do check on our breakfast packages in the future. Again thanks for staying with us More 

Lake Mary, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

A friendly hotel just off 95, with many restaurants and great shopping nearby. We arrived several hours early for our reservations but the front desk staff did everything to get us into a room quickly. The room was clean and well appointed and a very good size for the money.

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to share your thoughts is highly appreciated. More 

Oradell, New Jersey
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed March 4, 2015 via mobile

Just returned from a long weekend golf getaway with 3 friends. Hotel is very conveniently located adjacent to I-95. Check-in was a breeze; we all asked for ground floor rooms and received them. Make sure to ask about any special rates (AAA, etc.) as my rate went from $209 to $119 when AAA was available. Staff was very pleasant.

Was this review helpful? Yes 1
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

WPB Courtyard , we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and come visit us again soon! More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed February 28, 2015

It was a great place to stay for our trip into the gardens and down to Ft. Lauderdale Located right off the interstate and 15 mins north to gardens or 40 to Lauderdale... easy access to all beaches in palm area... Great malls and reasonably priced The cleaning staff and the front desk were extremely friendly, helpful and very kind

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels and look forward to your return More 

Cape May, New Jersey
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed February 13, 2015 via mobile

within 10 mins of PBI airport the lobby was clean and check in was a breeze. The odd numbered rooms face I95 so there is some highway noise. The whole experience was with the exception of one strange housekeeping occurrence. On the second day of my stay housekeeping came in and removed the towels I had hanging in the bathroom... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations and will address the issue of your towels. Your feedback is integral to our ability to continue to improve our service. Thank you again... More 

Margate, Florida
2 reviews
5 of 5 stars Reviewed February 3, 2015

Traveling from Orlando to our home in Fort Lauderdale late in the evening by car...my wife and I were too tired to continue. We stopped at the Courtyard West Palm Beach after finding all the hotels booked to capacity in Fort Pearce. Gege greeted me with a smile and took care of my questions with professionalism and enthusiasm. Whenever my... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for sharing your experience at the Courtyard West Palm Beach As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. Your feed back will be shared with Gege More 

Simsbury, ct
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 14, 2015

I've come to expect a certain level of cleanliness and service from the Marriott brand. This was a rare disappointment. Check in was good, front desk staff very pleasant. Our room had foul odor that I can't describe here. Not sure if it was water damage or what the deal was, but it was bad. We came in late and... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. Kindly contact me at cy.pbich.gm@marriott.com so I can discuss further and better investigate this issue. More 

Toms River, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

We stayed at this facility this past December 2014. I'm surprised to see other reviews describing rooms and halls as musty. I have a very sensitive nose, and everything smelled fresh and deodorized, but in a good way! Everything was clean and kept that way during our week there. We even had an opportunity to use the pool area which... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts More 

Williamsburg, Virginia
1 review
3 of 5 stars Reviewed January 8, 2015

Pro's: Relatively low cost for the area and convenient to 95. The courtyard was comfortable especially if you had a first floor room with access. Cons: Strong musty odor in room. It would have been unacceptable but the sliding glass door opened and the weather was nice. There is not really any good restaurants within walking distance but you can... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank You for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard West Palm Beach. More 

Lake Worth, Florida
Level Contributor
148 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed January 6, 2015

Hotel is located just off I-95. Several chain restaurants local to the hotel. There is a "gentleman's club" and an extended stay hotel next to the hotel. Agree with other reviewers that there is a musty smell in the hotel halls and rooms. Housekeeping staff has apparently been told to use lots of deodorizer on the rugs etc. to hide... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

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