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Courtyard West Palm Beach

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600 Northpoint Parkway, West Palm Beach, FL 33407
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Courtyard West Palm Beach
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102 reviews from our community

Traveler rating
    33
    39
    20
    4
    6
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23
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5
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Lauderdale, Florida
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a standard Courtyard hotel experience. The halls had a slight musty smell but the rooms were clean and relatively well appointed for a basic hotel. The service was good overall except slow and inattentive at the small "Bistro" restaurant. The TV was a good size and the free wifi was nice. Overall it was a perfect spot for... More 

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Hamilton Parish, Bermuda
Top Contributor
186 reviews 186 reviews
22 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a good quality hotel with friendly staff. The only negative was that they ran out of red wine. Bed clean. Towels plenty and big enough. Shampoo, conditioner but like most Floridian hotels used soap not shower gel. Has a sofa as well a desk with comfortable desk chair. Wifi excellent including in room. TV fine. Small choice of... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Here's a letter I wrote to the GM based on my work with Stephanie, the event specialist, for a casual company meeting that I hosted here: "I asked for your contact information so that I could share my feedback on my corporate event that I hosted with Stephanie’s assistance. She was amazing from the start. I had just stepped into... More 

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2 reviews
3 of 5 stars Reviewed 1 week ago

My stay was pretty pleasant! My boyfriend and I loved the king size bed, it was extra comfy!!! The bed put us to sleep as soon as we laid down. The staff was kinda friendly. My only complaint would be that there's no complimentary breakfast. I paid almost 200 a night and then had to pay for my breakfast as... More 

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

We are delighted that you choose to stay with us at Courtyard West Palm Beach. Everything we do is aimed at providing you with an excellent hotel experience. Sorry for any inconvenience with breakfast, please do check on our breakfast packages in the future. Again thanks for staying with us More 

Lake Mary, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A friendly hotel just off 95, with many restaurants and great shopping nearby. We arrived several hours early for our reservations but the front desk staff did everything to get us into a room quickly. The room was clean and well appointed and a very good size for the money.

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to share your thoughts is highly appreciated. More 

Oradell, New Jersey
Top Contributor
54 reviews 54 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a long weekend golf getaway with 3 friends. Hotel is very conveniently located adjacent to I-95. Check-in was a breeze; we all asked for ground floor rooms and received them. Make sure to ask about any special rates (AAA, etc.) as my rate went from $209 to $119 when AAA was available. Staff was very pleasant.

Was this review helpful? Yes 1
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

WPB Courtyard , we appreciate your feedback and are delighted to hear that you had a great stay. Thank you again for your time and come visit us again soon! More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

It was a great place to stay for our trip into the gardens and down to Ft. Lauderdale Located right off the interstate and 15 mins north to gardens or 40 to Lauderdale... easy access to all beaches in palm area... Great malls and reasonably priced The cleaning staff and the front desk were extremely friendly, helpful and very kind

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels and look forward to your return More 

Cape May, New Jersey
Top Contributor
63 reviews 63 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 13, 2015 via mobile

within 10 mins of PBI airport the lobby was clean and check in was a breeze. The odd numbered rooms face I95 so there is some highway noise. The whole experience was with the exception of one strange housekeeping occurrence. On the second day of my stay housekeeping came in and removed the towels I had hanging in the bathroom... More 

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations and will address the issue of your towels. Your feedback is integral to our ability to continue to improve our service. Thank you again... More 

Margate, Florida
1 review
5 of 5 stars Reviewed February 3, 2015

Traveling from Orlando to our home in Fort Lauderdale late in the evening by car...my wife and I were too tired to continue. We stopped at the Courtyard West Palm Beach after finding all the hotels booked to capacity in Fort Pearce. Gege greeted me with a smile and took care of my questions with professionalism and enthusiasm. Whenever my... More 

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for sharing your experience at the Courtyard West Palm Beach As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. Your feed back will be shared with Gege More 

Simsbury, ct
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 14, 2015

I've come to expect a certain level of cleanliness and service from the Marriott brand. This was a rare disappointment. Check in was good, front desk staff very pleasant. Our room had foul odor that I can't describe here. Not sure if it was water damage or what the deal was, but it was bad. We came in late and... More 

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. Kindly contact me at cy.pbich.gm@marriott.com so I can discuss further and better investigate this issue. More 

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