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All 33 West Palm Beach hotels

Courtyard West Palm Beach

3.0 of 5 Hotel   |   600 Northpoint Parkway, West Palm Beach, FL 33407
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Ranked #16 of 33 hotels in West Palm Beach
A recent review
4 of 5 stars reviewed yesterday
Joel W Rhinebeck, New York, United States
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100 people have reviewed this hotel

Traveler rating
    25
    34
    26
    7
    8
See reviews for
29
21
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Rhinebeck, New York, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This courtyard is off the beaten track in West Palm but right near the 45th street exit off I-95. It is super clean, really well kept, and caters mostly to a business crowd making it a lovely place to stay. They have a really nice breakfast (extra), a nice pool and gym, and friendly staff. Since it is not in... More

Was this review helpful? Yes
Orlando, Florida
2 reviews
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel June 25-27, 2014. The property was nice and comfortable. The selection from the Bistro is quite limited and pricey. My room looked over the pool, which did get noisy late into the evening. My biggest concern is that today, August 20, 2014, I am being contacted by the hotel for ANOTHER copy of my Tax... More

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete a review of our hotel. Your comments are very important to us as it helps us to place focus on the areas that need improvement. We sincerely apologize for any inconvenience you may have experienced in regard to a second request for your form. We truly value your opinion and have passed... More

Hamilton, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a night at this hotel a year ago and we loved it so much we booked it for three nights as part of our 2 week road trip. What do I love so much about this Courtyard? 1. It's close to our favourite snorkelling site - John McArthur State Park 2. It has a great vibe to... More

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for staying with us. You are a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I will share you mention of the associates with teach individual. We look forward to serving you again in the future. If I may be of assistance, please don’t hesitate to contact me. More

Leicester, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I use tripadvisor for everything now, but this is a perfect example of why it doesn't always work. My wife booked this before our trip and I nearly cancelled based on the rating without really looking into why the rating is where it is, however, thank goodness we didn't. This place is a gem; they have obviously gone through some... More

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your comments and we appreciate your business. I’m happy to hear that you enjoyed the facility and the recent renovations. Thank you again and we hope to see you in the future. More

Scottsdale
Contributor
14 reviews 14 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

During my recent Florida road trip I decided to stay in Palm Beach after my night in Juno Beach. incorrectly chose West Palm Beach (ignorantly I admit) which is, shall we say, sketchy at best. The Courtyard West Palm Beach is located off of I-95 in WPB, in a corporate park area, less than a quarter mile from what feels... More

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Dear Scotttsdude, Thank you for taking the time to review your experience. I appreciate your comments and recognize the importance of your feedback in improving our hotel operation. I apologize for any rudeness or misunderstanding that may have occurred with our front desk associates. We value your business and the time you took to share your thoughts with us and... More

Tampa, FL
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 21, 2014

Stayed here with a friend for Dave Matthews Band concert. Got a great price. The hotel is older and it shows. But it was very clean. Nothing to write home about, but a fine place to stay a night or 2.

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Dear Jbdusf Thank you for your comments we appreciate your business. Happy you appreciated our pricing and clean facility. Thank you again and hope to see you in the future. More

West Palm Beach, Florida, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 20, 2014

We liked the size of the room and enjoyed the pool. Was nice to have a sofa bed for the kids. But staff was unsure of charges and how cards are processed. (example was movie rental stated $18.99 on the TV but the bill said $20.36.) Room was a little damp for our stay. No exhaust fan.

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Dear Thomas L Please accept my apologies for any confusion you may have encountered with your movie billing. Prices listed in the rooms are exclusive of taxes. Additionally we are please you enjoyed the pool and the extra amenities provided in the room. We value your feedback and will address the issues you felt where not to standards. More

Los Angeles, California
1 review
5 of 5 stars Reviewed July 18, 2014

I have never written a review for a hotel before...but am moved to write this from the politeness and exceptional service by the staff, especially Chad and Mike. I was still in pain from a car accident I had before the trip...and they were nice enough to lift my heavy luggage and tradeshow boxes from my car, and take them... More

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to give your feedback we appreciate your business and look forward to your return. More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 5, 2014

This place is right off the interstate an not bad with price but when i left my soda on the counter for a few mins ants took over my can and the whole counter. When i called the front desk the guy sound irritated at me for asking to gt someone to spray for the ants or gt me another... More

Was this review helpful? Yes 1
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Dear Shaiysweet Thank you for taking the time to review the hotel. I was disappointed to hear of your unhappiness with insect getting into your room and the lack of urgency the staff took getting to your room. We value your business and I hope you stay with us again. Please feel free to contact me at 561 640 9000... More

Columbus, Ohio, Usa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 29, 2014

Once we arrived at hotel and checked in we went to the room and seen that there was two queen size beds and nice size tv and a walk out balcony. So i went out to balcony and it smelled like smoke in a non-smoking room. It also had no chairs or anything to sit outside. If there was chairs... More

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard West Palm Beach. You indicated in your response that you failed to meet all your requirements. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not... More

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Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Parkway, West Palm Beach, FL 33407
Phone Number:
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard West Palm Beach 3*
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott

49 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#15 Business Hotel in West Palm Beach
Hotel Class
Number of rooms
149

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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