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Courtyard West Palm Beach

3.0 of 5 600 Northpoint Parkway, West Palm Beach, FL 33407
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Courtyard West Palm Beach
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97 reviews from our community

Traveler rating
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    19
    4
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oradell, New Jersey
Top Contributor
54 reviews 54 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Just returned from a long weekend golf getaway with 3 friends. Hotel is very conveniently located adjacent to I-95. Check-in was a breeze; we all asked for ground floor rooms and received them. Make sure to ask about any special rates (AAA, etc.) as my rate went from $209 to $119 when AAA was available. Staff was very pleasant.

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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

It was a great place to stay for our trip into the gardens and down to Ft. Lauderdale Located right off the interstate and 15 mins north to gardens or 40 to Lauderdale... easy access to all beaches in palm area... Great malls and reasonably priced The cleaning staff and the front desk were extremely friendly, helpful and very kind

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Cape May, New Jersey
Top Contributor
63 reviews 63 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

within 10 mins of PBI airport the lobby was clean and check in was a breeze. The odd numbered rooms face I95 so there is some highway noise. The whole experience was with the exception of one strange housekeeping occurrence. On the second day of my stay housekeeping came in and removed the towels I had hanging in the bathroom... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations and will address the issue of your towels. Your feedback is integral to our ability to continue to improve our service. Thank you again... More 

Margate, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Traveling from Orlando to our home in Fort Lauderdale late in the evening by car...my wife and I were too tired to continue. We stopped at the Courtyard West Palm Beach after finding all the hotels booked to capacity in Fort Pearce. Gege greeted me with a smile and took care of my questions with professionalism and enthusiasm. Whenever my... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for sharing your experience at the Courtyard West Palm Beach As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. Your feed back will be shared with Gege More 

Simsbury, ct
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 14, 2015

I've come to expect a certain level of cleanliness and service from the Marriott brand. This was a rare disappointment. Check in was good, front desk staff very pleasant. Our room had foul odor that I can't describe here. Not sure if it was water damage or what the deal was, but it was bad. We came in late and... More 

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. Kindly contact me at cy.pbich.gm@marriott.com so I can discuss further and better investigate this issue. More 

Toms River, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

We stayed at this facility this past December 2014. I'm surprised to see other reviews describing rooms and halls as musty. I have a very sensitive nose, and everything smelled fresh and deodorized, but in a good way! Everything was clean and kept that way during our week there. We even had an opportunity to use the pool area which... More 

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts More 

Williamsburg, Virginia
1 review
3 of 5 stars Reviewed January 8, 2015

Pro's: Relatively low cost for the area and convenient to 95. The courtyard was comfortable especially if you had a first floor room with access. Cons: Strong musty odor in room. It would have been unacceptable but the sliding glass door opened and the weather was nice. There is not really any good restaurants within walking distance but you can... More 

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677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank You for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard West Palm Beach. More 

Lake Worth, Florida
Top Contributor
126 reviews 126 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 6, 2015

Hotel is located just off I-95. Several chain restaurants local to the hotel. There is a "gentleman's club" and an extended stay hotel next to the hotel. Agree with other reviewers that there is a musty smell in the hotel halls and rooms. Housekeeping staff has apparently been told to use lots of deodorizer on the rugs etc. to hide... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

1 review
4 of 5 stars Reviewed January 4, 2015 via mobile

Stayed at the hotel on a weekend, and it was nice. The staff was very helpful and the rooms were nice and clean. The only thing with the room was there was a strong smell when you walk in, like a damp smell, but once I open the window and let the breeze blow it out, it was just fine.

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

ny
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 31, 2014

In spite of some good reviews, this place needs a real TLC. ThE rooms have a strong damp odor and I had to move to another one, since I couldn't tolerate the moldy and damp smell of the first one. The second room was a bit better but I had to keep the slide door open for the whole night... More 

Was this review helpful? Yes 2
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

As a VALUED GUEST, we see that there is room for improvement based on your feedback. We saw that you rated your overall experience 2 stars. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, if you would love to discuss your areas of concerns further. Whenever you... More 

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Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Parkway, West Palm Beach, FL 33407
Location: United States > Florida > West Palm Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Hotel Style:
#15 Business Hotel in West Palm Beach

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