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Courtyard West Palm Beach

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600 Northpoint Parkway, West Palm Beach, FL 33407
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1 room 1 guest
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Courtyard West Palm Beach
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clarksville, Tennessee
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel was very clean and nice. Breakfast each morning was quick and good. This hotel was chosen for the price, but I had only had one problem, which was the TV. Channels went into and out of service, but did get better before I left.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Greeted by Daniel at the front desk. Very friendly and processed the paperwork quickly, the room was clean and very quiet. Will stay there again when in the area. The parking lot was well lit and clean. AC was cold. Bathroom was clean and there was plenty of towels.

Was this review helpful? Yes
nebraska
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is my second stay in this hotel. It's nice, a typical Courtyard. Today however they began to remodel the fourth floor and the entire hotel absolutely stinks of somekind of stain used on wood work. It is terrible. Front desk completely unresponsive.

Was this review helpful? Yes
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to review however this is posted at Courtyard Northpoint and your stay was at the Courtyard Airport at Centerpointe . Will notify the GM there of your comment. More 

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been on the road for 3 months on a cross country road trip. From Washington to Florida I have not come across a more heavenly bed! GREAT PRICE for a wonderful stay. The best part? ACTUAL no light curtains, no annoying sliver of sun peeking through in these rooms!

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Front desk service Denise was great .she was very helpful and perfectional.she is a keeper.And the visit was great wish you had complimentary breakfast. But other than that it was great. Will be back for a vist.

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to complete our Survey and sharing your experience with the Courtyard West Palm Beach is highly appreciated. More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Was supposed to have a room with an added seating area but instead had a very basic room. I did have a balcony instead so I can't complain too much. Balcony was very nice at night due the the "courtyard" setup of the hotel. Room was very plain and seemed outdated. Very clean, however, and had everything I needed. Nice... More 

Was this review helpful? Yes
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay failed to meet all expectations. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your... More 

Atlanta, Georgia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service was wonderful. The shuttle even stopped somewhere to help me find an iPhone charger when I needed one. That's the kind of thing - going above and beyond, that makes me very comfortable at Marriott properties and willing to stay again.

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Wee will ensure that the Courtyard West Palm Beach Airport gets this review. Currently this is posted on the Courtyard West Palm B each page at Northpoint Parkway and not Centerpoint More 

Lyndhurst, VA
Level Contributor
13 reviews
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel. Quiet, clean and fairly priced. My only complaint is that when. I called to make my reservation I asked if you could walk to various locations, ie; stores, restaurants, etc. I was told you could. After checking in and being ready to explore we we're surprised to find to find that was not the... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me. More 

Vero Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked my room online with marriott.com and asked for early check-in. I called to confirm before arrival and they confirmed that I could check-in early. A big relief because it was storming. I arrived and Daniel was amazing! He checked me in quickly and assured us that my husband and I had a quiet room and would get some... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience Im pleased that Daniel created a home away from home please visit again soom. More 

Martinsville, Virginia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 4, 2015

Unfortunately my experience here was horrible. My family and I were given a room next to the house keeping room and we were awakened every morning to loud banging where even the wall would shake. We were told they would address it. The banging was a little less but still startling. What made us decide to cut our stay shorter... More 

Was this review helpful? Yes
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. More 

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