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Vero Beach Inn & Suites

8797 20th Street, Vero Beach, FL 32966 (Formerly Americas Best Value Inn)
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104 Reviews from our TripAdvisor Community

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Traveler rating
    28
    30
    22
    12
    12
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33
17
13
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (38)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (33)
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There are newer reviews for Vero Beach Inn & Suites
See the most recent reviews
Caswell Beach, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is not a 5 star motel so if you're looking for luxury and in room appearance perfection don't stay here. There was a crack in the sink, some paint peeling on the bathroom door and the AC was a little noisy. BUT, the desk staff (Jazmine and Maria), the housekeeping staff and maintenance people were friendly and accommodating. There... More 

Was this review helpful? Yes 1
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Thank you for the 4 star review! Your insights should be very helpful to our future guests. I will be sure to let Jazmin and Maria know what a wonderful job they are doing! Hope to see you again soon! More 

North Attleboro, Massachusetts
1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel was not what was expected. Upon arrival, check in clerk made up a story of someone calling for me for the 2 days prior to us checking in for no other reason than to scare me. Stayed in newly renovated room... floor was so dirty that our feet were black with dirt when we first got there. Bathroom door... More 

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

So sorry to hear you were not happy with your stay with us. I will definitely address these issues that you have brought to my attention. Thank you for letting us know. More 

Stuart, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean room, great Restaurant/ Bar, Nice Pool to relax , Attentive Front Desk staff Breakfast was awesome, Maids were good. . After a long day, it was nice to see a welcoming Hotel would stay there again

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Thank you so much for all the wonderful comments about your stay! So glad to hear such a positive review. Hope you come stay with us again next time you are in town. More 

Deltona, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, staff are polite and really helpful. The General Manager is always trying to please the costumers, the bar serve a really good food and drinks. Overall is a nice place to stay in Vero Beach area.

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Thank you for the wonderful review. So glad to hear you enjoyed your stay with us! Hope stay with us again next time you are in town. More 

Vero Beach, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago

In an era where customer service is a thing of the past, Carrie the Manager at Vero Beach Inn & Suites is polite and quick to meet your needs. I highly recommend this hotel to anyone who is appreciative of friendly and efficient service!

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Thank you so much for the 5 star review! I will be sure to let Carrie know what a wonderful job she is doing. Hope you come back to visit us again soon! More 

Palm Harbor, Florida
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago

I stayed at the Vero Beach Inn, very nice and clean, the employees were very polite & pleasant dispositions. Very helpful with things in the area. Needed an electrical outlet replaced, Angel was very efficient and got it replaced without us waiting to long

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Thank you for your 4 star review! So happy to hear how pleasant our staff was. I will be sure to pass along your positive comments to Angel. Hope you come back and see us next time you are in Vero Beach. More 

1 review
4 of 5 stars Reviewed 5 weeks ago

Rooms were clean. The staff was very friendly and helpful. Will be back again. Yazmin at the front desk was very polite along with the rest of the staff. Hotel has a good location. Close to i-95. Suggestions... a better breakfast menu.

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Thank you for such a positive review! I will be sure to let Jazmin know she did such a wonderful job. We will definitely look into your suggestion regarding breakfast. Hope to see you again soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2015

We recently spent a week at The Vero Beach Inn & Suites & were happy with our choice. We were in town for work, but managed to spend a fair amount of time on site. Pluses: Easy in/out of facility, ample parking (we had a company truck & a personal car), pet friendly, good sized clean pool, nice variety of... More 

Was this review helpful? Yes 1
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Thank you for such an informative review! We are so glad you were able to enjoy some of the amenities we have to offer. Please come and see us again next time you are in town. More 

1 review
1 of 5 stars Reviewed May 7, 2015

Recently visited JJ's Bar and Grill, attached to Vero Beach Inn and Suites. Thisnis more of a local hangout, than a vacation getaway. The Bartenders, pay attention to the locals and not the out of towners. Bar staff is too busy in personal life of local patrons rather than paying attentionthe visitors. I would not recommend anyone seeking enjoyment to... More 

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

Sorry to hear you did not enjoy your time at the bar. I hope that management was able to address any issues you may have had during your visit. More 

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed May 7, 2015

My stay was the most horrible experience ever. Such incompetence never have I seen such rude people in my life no customer service each shift made rules as they went along no one on the same page. Manager saying one thing and not leaving instruction for staff to follow. Never have I seen staff being rude to guess in front... More 

Was this review helpful? Yes
Diana V, General Manager at Vero Beach Inn & Suites, responded to this review

So sorry to hear you were displeased with your stay. I hope that your concerns were brought to managements attention so that they can be addressed properly. Thank you for the review. More 

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