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Holiday Inn Express Tampa North - Telecom Park

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13294 Telecom Drive, Temple Terrace, FL 33637
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Holiday Inn Express Tampa North - Telecom Park
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Holiday Inn Express Tampa North - Telecom Park
Holiday Inn Express Tampa North - Telecom Park
Holiday Inn Express Tampa North - Telecom Park
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251 reviews from our community

Traveler rating
    186
    47
    10
    5
    3
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94
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44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Monticello, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I am a charter bus operator and we arrived around 10 am and were supposed to have rooms ready for an eight hour layover before going back out. The rooms were not ready but this could have been a dispatch error in not specifying a day stay. The person on duty went out of his way to make sure our... More 

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MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Scot... More 

Halton Hills, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our first impression was great, friendly check in, wonderful room, convenient to I-75, seemed to be in a quiet location. After a long days drive seemed perfect for a good nights sleep. One problem our room was on the first floor by the side entrance, until 1:30 am people were using this entrance and the door banged shaking the windows... More 

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MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Also, we appreciate your comments and will share these with our team so that we can continue to improve our services.... More 

Congleton, United Kingdom
Top Contributor
97 reviews 97 reviews
48 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Tampa for a couple of days to attend a hockey game and visit Busch Gardens and I booked this hotel using IHG Reward points It was quite easy to find and there was plenty of parking Check in was quick with us getting rooms on separate floors Both were fine being well furnished with good sized bathrooms... More 

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MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Scot - General Manager More 

Buffalo Grove, Illinois
Contributor
16 reviews 16 reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We were late looking for a hotel and wound up here. Looked nice from the outside and the lobby was pleasant. If this wasn't the last room available we would have left after seeing the mold in the shower. On the plus side there's a pretty good Chinese restaurant next door.

Was this review helpful? Yes
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Scot... More 

Ocala
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 24, 2015

The room appearance was nice. The first issue was the internet wireless service was in and out. It was discovered too late to address. The hot water took more than five minutes to get hot after figuring out the handle. The sink got plugged on check out morning. As we departed, we waited for the elevator only to discover they... More 

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MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. In reviewing past stays, you will notice a very positive theme in... More 

Valdosta, Georgia
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 25, 2015

I stayed only one night here and I was pleasantly surprised. The Front desk staff was very good. I got an upgrade to a nice King suite room which was nice. The breakfast was standard HIX fare and the room was quite crowded when I was there with several families. I will put this hotel on my list of good... More 

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MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you rrgeorgia for the review of our property here at the Holiday Inn Express Tampa North. We truly value your feedback as a guest and we are excited that you were pleasantly surprised during your stay. Hopefully on your next visit to Tampa, you can stay with us again. Thank you again for taking some time out to leave... More 

Novi, Michigan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed at this hotel for one night during the recent Christmas holidays on our trip to Tampa. The hotel seemed to be new, very clean and well maintained. We checked in late in the night and the check in was a breeze. They had issues with hot water which they were unable to fix until later in the day... More 

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MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you travellingchacha for the review of the Holiday Inn Express Tampa North. We really appreciate your feedback and it excites us to know that you enjoyed your stay with us. I want to personally apologize for the inconvenience of the issues we faced with our hot water heater (which is now running great) because I understand the significant impact... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2014

Came for a lacrosse tournament. Got here and the room smelled of mildew. Left for games and returned to see that the "cleaning service" didn't do their job. The linen wasn't washed and the beds weren't made up. What kind of cleaning was done? The elevator was the slowest contraption I've ever seen. The keys didn't work in quite a... More 

Was this review helpful? Yes 1
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you A L for taking some time out to review our property and provide us some feedback. I hope that after sitting down with the group coordinator yesterday that we have been able to reach a fair agreement for issues faced during the group's stay. I personally apologize for the issues and as we value each and every guest's... More 

Baltimore, Maryland, United States
1 review
4 of 5 stars Reviewed December 30, 2014

We stayed at this hotel for three nights over the holidays. The hotel itself is nice and clean. Microwave and mini fridge in room. Free wifi and free breakfast. Good Chinese food next door. Unfortunately, there were several nuisances to our stay: there is only one elevator and it is VERY slow. We also had no hot water for showers... More 

Was this review helpful? Yes
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you Shari L for the review of the Holiday Inn Express Tampa North. We value your feedback and I want to apologize for the issues faced during your stay with the lack of hot water, with it occurring during the holidays it slowed down shipping times and took a lot longer than we expected to be resolved. If you... More 

Orlando, Florida
Top Contributor
71 reviews 71 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 27, 2014

The pros: exceeded expectations for HI Express, even with all the good reviews. Friendly service, nice lobby, spacious well appointed room with small fridge and microwave. Large bathroom vanity countertop is great to spread out toiletries. Fluffy towels, good water pressure and plenty of hot water. Free breakfast was great with frequent refills. Pancake maker is a pleasant change from... More 

Was this review helpful? Yes
MANAGERHIX, General Manager at Holiday Inn Express Tampa North - Telecom Park, responded to this review

Thank you Angie C for the review of our hotel here at the Holiday Inn Express Tampa North. It seems that you were able to get usage out of everything that our hotel and the surrounding area has to offer. We truly appreciate your feedback and as for the noise issues, I want to apologize for the graduation party that... More 

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