First let me say our room was very spacious and clean, with nice decor. Plenty of towels, nice size bathroom, etc.. It had a large TV, microwave, refrigerator, two very comfortable queen beds with nice linens and comfy pillows. I have insomnia, so I really notice such things. The breakfasts were quite complete, with great choices of fancy coffee drinks... more

This was the worst hotel experience of my life - because I have never been so insulted in my whole life. The manager lied to me when I had a problem and said he was just a clerk and would have to check with management to fix an overcharge - but he was the manager?! I was charged for an... more

The best hotel in town, never had a single problem. Very friendly staff, conviently located from the city of mount dora. I was here with my family and i had one of their 2 queen bed suites, that room was very spacious and i got a great deal on it since i was staying there for 7 nights. Hot buffett... more

This was the worst! The manager is an outright liar and should have been fired a long time ago. Dirty rooms, shower head eratic spray, no WIFI in room and way overpriced. They should bulldoze this joint and erect a memorial to bad hotels (read "Best Western") more

First let me start by saying I booked this Hotel through Hotels.com. They were EXCELENT and in no way does my review reflect badly on them. When we booked the room we did not go for the cheapest room. We found a hotel that appeared to be nice and rather new. We were hoping this would allow our stay to... more

We stayed at this property because of it's proximity to family we were visiting. I checked rates online but was able to get a better deal calling the hotel directly with our entertainment card discount. I began to get worried after reading the reviews on trip advisor but chose to stay here anyway because of price, location and amenities. We... more

We stayed here last year for my mother-in-law's funeral in March. There were 200+ people at the funeral, and many stayed here for its location. There were no problems, and so this October when my sister-in-law got married, her dad reserved a block of 15 rooms for the wedding party. We reserved with our credit card 6 weeks out, and... more

Paid for 2 rooms for family and relatives. One room Rm 518 had no cold water in shower. Front desk was informed first day. Requested it to be fixed or be moved to another room. Was not corrected in two days. Called Best Western national number to complain but they cannot do anything. Hotels are independently owned. Manager responded and... more

My husband and a business associate made a reservation for a one night stay at this property. The reservation was made the evening prior to the anticipated stay. The following day, the business meetings ended early and he did not require a hotel stay. He attempted to cancel the reservation. What ensued was the most miserable experience we have ever... more