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Courtyard Tampa Brandon

#75 of 159 Hotels in Tampa
GreenLeadersBronze level
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10152 Palm River Road, Tampa, FL 33619
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Courtyard Tampa Brandon
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68 reviews from our community

Traveler rating
    35
    17
    9
    2
    5
See reviews for
20
15
3
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has bed bed bugs and rude management. I would stay anywhere else to avoid these issues. Read below for details of my horrific experience and for pictures. I stayed there for business from May 11-12. I woke up in the morning to find a bug matching the exact description of a bed bug. The hotel manager got the... More 

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for taking the time to leave a review. At a hotel level, we take statements like this very seriously and are 100% committed to the safety and satisfaction of our guests. Upon receiving your complaint, we had the room professionally cleaned and thoroughly inspected. A 3rd party Service Specialist confirmed the guest room is clean and free of... More 

Atlanta
Top Contributor
86 reviews 86 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights and really enjoyed it. From check in to check out, everyone I encountered was super nice and extremely helpful. What I enjoyed--- -location (close to interstate, mall and tons of shops and restaurants) -Staff--wonderful! -Starbucks in lobby -Wifi worked well....was able to stream video in workout room What I did not enjoy: -No coffee in... More 

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for taking the time to leave a review. We apprecate your feedback and are happy to hear you enjoyed your stay so much! We look forward to welcoming you back the next time you are in the area. Best Regards, Mathew Hoffman General Manager More 

Virginia
Top Contributor
50 reviews 50 reviews
50 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed here for the first time in my travels to Tampa. My overall experience was excellent ! The rooms are clean and extremely quiet. Not once did I hear any outside noise from the hall, out in the parking lot or from the rooms next door. The staff, one of the most friendly I have ever encountered ! Everyone... More 

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thanks for leaving a review! We are delighted you enjoyed your stay, from the staff to the location, and look forward to welcoming you back the next time you are in the Tampa Brandon area! Best Regards, Mathew Hoffman General Manager More 

North Carolina
Top Contributor
68 reviews 68 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a very old courtyard that has been updated but that really never works...fresh paint doesn't fix old. The beds were hard IMO. I will say the front counter person was super nice and pleasant. I was there on business so the location was good....I also didn't pay.....otherwise I'd prob went a different route.

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Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for taking the time to leave a review. We apologize some aspects of your stay failed to meet your expectations, as well as ours. We will continue to use comments such as this as opportunities for improvement in the future. We truly hope to have the opportunity to serve you again the next time you are in the... More 

Grand Island, New York
Top Contributor
122 reviews 122 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff here was lovely and very friendly. The room was clean and well maintained but the pillows were not comfortable which is surprising for a Marriott. Everything else was fine with the room and the workout room was decent size with enough equipment for a short stay and the pool and hot tub are always nice. The TripAdvisor description... More 

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Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for taking the time to leave a review. We appreciate your feedback, as we continously strive for improvement. We will be sure to look into the TripAdvisor description and adjust as necessary. We apologize for the incovenience this may have caused during your stay with us. We sincerely hope for the opportunity to serve you again the next... More 

Kissimmee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2015

this hotels policy on noise is terrible......do not stay here unless you want to be up all night with kids jumping off beds all night long while management does nothing....they don't calm the people making the noise down...they just look at you and say.....I told them to stop.....what else can I do????....evidently...not enough

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for your feedback in regards to your stay at the Courtyard Tampa Brandon. We apologize that we failed to meet your expectations in regards to controlling the noise during your stay with us. We will agree that there were many children in the hotel during the weekend you were with us, and will be training for better solutions,... More 

Livonia, Michigan
Top Contributor
56 reviews 56 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed March 8, 2015

Let me start by saying the best thing I can about this hotel - the staff were all fantastic. Every person we interacted with was sincere in their desire and attempts to provide top notch service. The physical plant, however - is just not up to Courtyard standards. We booked in for 5 nights to catch a few Tigers' spring... More 

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for taking the time to leave a review. Please accept our sincere apology that aspects of the hotel failed to meet your expectations, as well as ours. We will definitely take your observations into consideration when making future improvements to the hotel. Warm Regards, Mathew Hoffman General Manager More 

Jacksonville, Florida
Top Contributor
72 reviews 72 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 8, 2015

Excellent hotel, property, staff, and needless to say the rooms were PERFECT. Near I-75 but in a quiet location. Plenty of parking even though I arrived at the hotel in the late hours of the night parking was not a problem. All sides of the hotel were very well lit and secured.

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for the great review! We are excited you enjoyed your stay with us and look forward to welcoming you back the next time you are in the area. Best Regards, Mathew Hoffman General Manager More 

Corpus Christi, Texas
Top Contributor
135 reviews 135 reviews
45 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 18, 2015

Nice property Very helpful personnel Clean well maintained Service is good at the bistro Close to several eating places and a mall Property eight next to Fairfield Watch when you want to stay Pricing has huge swings At some times pricing can get close to 200

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review! It is definitely appreciated. We were excited to hear you enjoyed many aspects of your stay with us, and look forward to welcoming you back to our hotel the next time you are in the Tampa Brandon area. Best Regards, Mathew Hoffman General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2015

Very nice front desk people. Forget the cafe. The location is central but quiet. I hate to complain about a free service but to call the wireless connection "high speed" is an insult. It tested at less than 1mbps up and down. Could not play a youtube video and forget netflix on your laptop. I believe the FCC is about... More 

Was this review helpful? Yes
Mathew H, General Manager at Courtyard Tampa Brandon, responded to this review

Thank you for taking the time to leave a review. We apologize for the inconvenience the internet caused you. We are currently looking at upgrade options to increase our bandwidth to our guests. We sincerely hope that you give us another opportunity to serve you the next time you are in the Tampa Brandon area. Warm Regards, Mathew Hoffman General... More 

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